LAM Hotel Estarreja
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Summary of reviewsThe LAM Hotel Estarreja is highly praised for its tranquil and serene environment, making it an ideal retreat for those seeking relaxation away from the bustle of daily life. Set on a quiet hilltop within a peaceful urbanization, the hotel's location is favorable for both business and leisure travelers. It offers convenient access to local events and towns such as Aveiro, Águeda and Ovar, making it a strategic base for regional exploration, though having a vehicle might be necessary for certain trips. Scenic views from some rooms add to the guests' overall enjoyment.
The breakfast at the hotel has garnered mixed reviews, ranging from excellent with a variety of tasty offerings to criticisms about limited options and poor quality. The attentive staff during breakfast service is a noted highlight, even though the breakfast experience could benefit from increased variety and improved service consistency to fully meet the standards expected of a four-star hotel.
Dinner experiences are similarly varied. Some guests appreciate the unexpected excellence of the food and the romantic ambiance with affordable prices, while others find the offerings lacking in variety and quality, falling short of a four-star dining expectation. Cold, tasteless dishes and a buffet that resembles a low-quality canteen have been points of contention.
Guestrooms receive high praise for their spaciousness, cleanliness and comfort. Modern amenities, comfortable beds and the spacious family rooms create a positive stay experience despite occasional minor issues. The cleanliness of the rooms and indoor facilities is well-regarded, though improvements are needed in the maintenance of the hotel's exterior and common areas.
The hotel's staff is often commended for their friendliness and attentiveness, contributing significantly to the positive guest experience, despite occasional isolated incidents of unfriendliness and issues with organization and communication.
The Wi-Fi service is generally reliable in public areas, though some guests wish it extended to the rooms. The spa facilities offer enjoyable treatments and amenities such as a sauna and Turkish bath, but there are recurring issues with maintenance and accessibility. The gym, though equipped and appreciated, could benefit from updates to its equipment.
Pool facilities offer both indoor and outdoor options, enhancing the hotel's appeal. However, maintenance and cleanliness need attention to fully leverage the pools' potential with several guests reporting issues with dirty water and closed facilities.
The hotel stands out as a family-friendly destination with spacious rooms, child-friendly amenities and activities such as a children's pool and mini golf. Despite minor drawbacks, it is highly regarded for its family-focused atmosphere and service.
Guests frequently comment positively on the comfort of the beds, describing them as very comfortable with high-quality mattresses and pillows, contributing to restful sleep.
Overall, while the LAM Hotel Estarreja offers a variety of appealing features and amenities, certain areas require improvement to sustain the four-star standard. The hotel's serene location, comfortable rooms and friendly staff remain standout points for guests seeking a peaceful and family-friendly stay.
Categories
The breakfast at the hotel has garnered mixed reviews, ranging from excellent with a variety of tasty offerings to criticisms about limited options and poor quality. The attentive staff during breakfast service is a noted highlight, even though the breakfast experience could benefit from increased variety and improved service consistency to fully meet the standards expected of a four-star hotel.
Dinner experiences are similarly varied. Some guests appreciate the unexpected excellence of the food and the romantic ambiance with affordable prices, while others find the offerings lacking in variety and quality, falling short of a four-star dining expectation. Cold, tasteless dishes and a buffet that resembles a low-quality canteen have been points of contention.
Guestrooms receive high praise for their spaciousness, cleanliness and comfort. Modern amenities, comfortable beds and the spacious family rooms create a positive stay experience despite occasional minor issues. The cleanliness of the rooms and indoor facilities is well-regarded, though improvements are needed in the maintenance of the hotel's exterior and common areas.
The hotel's staff is often commended for their friendliness and attentiveness, contributing significantly to the positive guest experience, despite occasional isolated incidents of unfriendliness and issues with organization and communication.
The Wi-Fi service is generally reliable in public areas, though some guests wish it extended to the rooms. The spa facilities offer enjoyable treatments and amenities such as a sauna and Turkish bath, but there are recurring issues with maintenance and accessibility. The gym, though equipped and appreciated, could benefit from updates to its equipment.
Pool facilities offer both indoor and outdoor options, enhancing the hotel's appeal. However, maintenance and cleanliness need attention to fully leverage the pools' potential with several guests reporting issues with dirty water and closed facilities.
The hotel stands out as a family-friendly destination with spacious rooms, child-friendly amenities and activities such as a children's pool and mini golf. Despite minor drawbacks, it is highly regarded for its family-focused atmosphere and service.
Guests frequently comment positively on the comfort of the beds, describing them as very comfortable with high-quality mattresses and pillows, contributing to restful sleep.
Overall, while the LAM Hotel Estarreja offers a variety of appealing features and amenities, certain areas require improvement to sustain the four-star standard. The hotel's serene location, comfortable rooms and friendly staff remain standout points for guests seeking a peaceful and family-friendly stay.
Hotel with Gym
LAM Hotel Estarreja includes fitness amenities.
Gym equipment:
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.
Cost for using the gym: Free for guests
Gym opening hours: 17:00-20:00
Show more...Hotel with Tennis Courts
This hotel has a tennis court available for guests. It also offers mini golf, a sauna, and hiking trails.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
About LAM Hotel Estarreja
License: 0041
Guest Reviews
Location
Many guests appreciate the hotel's good, well-located position, particularly those with professional commitments in the area, as it is conveniently close to workplaces. Moreover, it's positioned near local events such as the carnival venue and is easily accessible for those visiting family in the vicinity.
While opinions on the location's proximity to attractions vary with some mentioning it is far from Aveiro and other points of interest, others highlight its advantageous location for exploring the region. The central location also enables quick trips to cities like Aveiro, Águeda and Ovar, which are noted for their beauty and interest.
The hotel's rooms offer a range of views with some overlooking the parking lot and others providing beautiful scenic views, adding to the overall visitor experience.
In summary, LAM Hotel Estarreja stands out for its tranquility, good location and convenience for guests both on business and leisure visits, though a vehicle might be necessary to access various attractions beyond Estarreja.
Breakfast
However, several guests also express disappointment, indicating that the breakfast falls short of expectations for a 4-star hotel. Criticisms include limited variety, poor quality and inconsistency in replenishing items. Some guests mention that the breakfast can appear simple and somewhat repetitive, lacking in Portuguese specialties or healthy options. There are also observations of unfriendly staff and instances where the breakfast room was understaffed.
Overall, while there are positive remarks about the breakfast being a good choice with decent quality and variety, numerous guests feel that it could benefit from improvements, particularly in diversity and service to meet the standard expected from a 4-star establishment.
Dinner
However, numerous reviews indicate significant room for improvement. A recurring theme is the lack of variety and the poor quality of food with several guests describing the dinner as cold, tasteless or even inedible. The buffet style presented was likened to a bad canteen with the food failing to meet the expectations of a 4-star hotel. Cold and dry dishes, including duck rice and starters, were noted and many found the meal service very limited in both variety and quality. Complaints also suggest that the dinner buffet is just okay, often featuring a lack of fresh fruit options and food that appears to have been left unattended.
Overall, while there are instances of praise, the general sentiment leans towards disappointment with recommendations against opting for the half-board meal option due to the inconsistency and lack of variety in the dinner offerings.
Rooms
The family rooms, in particular, are appreciated for their ample space, making them ideal for guests with children. The hotel also offers quiet and cozy accommodations, enhancing the serene environment for a restful stay. Some rooms provide beautiful views of the pool, adding to the pleasant experience.
There are a few areas for improvement noted by guests, such as external building maintenance and occasional delays in room preparation. However, these points do not overshadow the overall satisfaction with the rooms' quality and comfort. The amenities, cleanliness and hospitable environment contribute to a generally pleasant stay at LAM Hotel Estarreja.
Beds
While some feedback mentions minor issues such as slightly uncomfortable mattresses, spring mattresses and weak bedding, these comments are in the minority. The overall sentiment is that the beds provide a high level of comfort, aligning well with the expectations for a restful stay at this hotel.
Cleanliness
However, areas needing improvement are noted, particularly in the hotel's exterior and common areas. Several reviews mention that the hotel's facade and outdoor facilities are dirty and in need of major renovations and maintenance. There were complaints about dirty outdoor pool bathrooms, dusty rooms, fingerprint marks and musty-smelling towels. Common areas have been criticized for lacking regular cleaning with dirty tables and tablecloths cited as specific issues.
In summary, while the rooms and indoor amenities at LAM Hotel Estarreja are generally clean and well-kept, the exterior and some common areas suffer from neglect and could benefit from more attentive maintenance and renovation efforts.
Staff
Despite several comments praising the staff's professional attitude and world-class service that goes above and beyond, there are notable critiques about specific incidents of unfriendliness, particularly in the restaurant and during breakfast service. Some guests pointed out language barriers due to staff primarily speaking Portuguese, as well as occasional indifference from the male receptionist.
Issues with organization and communication were also mentioned, including instances where information about amenities like the pool was not adequately conveyed to guests. However, the overarching sentiment remains positive with many reviews underscoring the genuine, cheerful and attentive service provided by the friendly hotel staff.
Wi-Fi
Spa
However, there are several reported issues. Some visitors encountered problems with the Turkish bath and there were complaints about accessibility; the Jacuzzi and outdoor pools were reportedly closed during some visits. There were also mentions of the spa being inoperative at times and the condition of towels provided at the spa was subpar.
The hotel's spa area, although potentially enjoyable and equipped with facilities like an outdoor pool and scenic views, requires attention and maintenance to address the recurring problems noted by guests. This includes ensuring that all spa facilities are operational and improving amenities to enhance the overall experience.
Gym
Pool
However, many reviews indicate a need for significant maintenance and cleaning. Issues such as dirty pool water, construction debris and closed facilities were frequently mentioned, detracting from an otherwise positive pool environment. The indoor pool, while warm and part of the spa experience, is often noted to be too small for the hotel's size and occasionally dirty with excessive chlorine.
The outdoor pool, although large and situated in pleasant surroundings, also requires attention with reports of green water and neglect. Some guests were disappointed by the lack of towels and the closure of the pool bar. Despite these issues, on cleaner and well-maintained days, the pool area is described as enjoyable and calm, offering good activities and a serene escape.
In summary, while the pool facilities at LAM Hotel Estarreja have the potential to enhance a guest's stay, consistent maintenance and cleanliness improvements are necessary to fully realize this potential.
Family
The hotel's breakfast receives consistent praise for its variety and quality, catering well to families with a wide selection of options from hot and cold beverages to diverse food choices. Cleanliness and friendly staff are recurring themes, ensuring a welcoming and hygienic atmosphere.
Although there are minor drawbacks such as a lack of balcony for sun relaxation and occasional issues with minibar and bidet towel availability, these do not overshadow the positive experience. Overall, the hotel stands out for its family-focused facilities and service, making it a great spot for family trips.
4 Star
Business
Outdoor Pool
Romantic
Yes, LAM Hotel Estarreja has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at LAM Hotel Estarreja.
No, LAM Hotel Estarreja doesn't allow dogs.
No, parking facilities aren't available at LAM Hotel Estarreja.
Yes, LAM Hotel Estarreja has a gym. For more information, read the answers to the Gym questionnaire
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