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Summary of reviewsThe Lookout Lodge in Eureka Springs is consistently praised for its exceptional location, just a few miles from downtown, making it convenient for guests to explore local attractions, historic districts, shopping and dining options. The lodge's serene, wooded surroundings offer a peaceful ambiance, perfectly balancing proximity to town amenities with secluded tranquility. This setting, coupled with easy accessibility and family-friendly amenities like a relaxing hot tub, enhances the overall guest experience.
Guests highlight the lodge's rooms for their cleanliness, comfort and charming cabin-style decor. Spacious and well-maintained, the rooms provide a cozy retreat after a day of exploration. Features such as balconies with picturesque views and in-room jacuzzi tubs contribute to the relaxing environment. The responsive and friendly staff further bolster the lodge's welcoming atmosphere, ensuring a pleasant and hassle-free stay. Many guests commend the staff's genuine warmth and helpfulness, often forming a personal connection by the end of their visit.
However, the breakfast service at The Lookout Lodge has received mixed reviews. While some were disappointed by the lack of a complimentary breakfast, others appreciated the option to purchase breakfast for a nominal fee or used it as an excuse to explore local eateries. The lodge excels in cleanliness with guests frequently noting the spotless condition of their rooms and the overall property, though minor issues like inadequate room lighting were mentioned.
The beds have garnered mixed feedback. Many guests found them comfortable and conducive to a restful night's sleep, while others reported discomfort due to firmness or wear. Noise from other guests and road traffic occasionally disrupted the tranquil experience and some guests noted that the shared hot tub area required better maintenance.
In summary, The Lookout Lodge offers a charming, clean and comfortable retreat with a perfect blend of rustic allure and modern conveniences. Its strategic location, scenic views and exceptional customer service make it a popular choice for visitors to Eureka Springs, despite minor drawbacks such as bed comfort inconsistencies and breakfast availability. Show more
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Categories
3-Star Lodge
The lodge is known for its comfortable and clean accommodations. The friendly staff is always ready to assist, making it a great option for those seeking a welcoming atmosphere.
Lodge with Parking
Small Lodge
Room Types
King RoomThis rustic room features wooden floors, and handmade furniture.
Deluxe Queen Room with Two Queen BedsThis rustic room features wooden floors, and handmade furniture.
Deluxe Forest View King Room with Spa BathThis rustic room features a spa bath, wooden floors, and handmade furniture.
Please note that children cannot be accommodated in this room. It is located on the adults-only floor.
Deluxe King Room with Spa BathThis double room features a hot tub. The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. This double room has a tea and coffee maker, a seating area, a flat-screen TV with satellite channels and a balcony. The unit has 1 bed.
Deluxe King RoomThe spacious double room offers air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Guest Reviews
8.8
Excellent
Location
Nestled just a few miles outside downtown Eureka Springs, The Lookout Lodge offers a location that guests frequently commend as excellent, great and even perfect. Its convenient setting places visitors close to all the town’s attractions, historic district, shopping and dining options. The lush wooded surroundings provide a serene and scenic view, contributing to the hotel's peaceful ambiance.
Guests appreciate the lodge's easy accessibility, both in terms of finding the location and navigating to nearby points of interest. The environment, which includes a children-friendly atmosphere and a relaxing hot tub, enhances the overall experience, making it a favored spot for many.
Cleanliness and comfort are additional attributes that stand out with rooms described as cozy, comfy and home-like, paired with a charming cabin-style decor. The helpful and friendly staff further bolster the lodge's reputation as a hospitable and welcoming getaway.
In summary, the Lookout Lodge is lauded for its strategic location, which balances proximity to everything with a secluded, quiet feel, making it an ideal choice for both exploring Eureka Springs and enjoying a tranquil retreat.
Breakfast
While The Lookout Lodge has garnered praise for various aspects, the breakfast service appears to be a point of contention among guests. Although many booked their stay expecting breakfast based on advertised promises, they encountered an absence of any such service upon arrival. Some guests noted that the lodge provides coffee, but the availability of essentials like creamer and sugar in the rooms was inconsistent. On a positive note, there were commendations for the option to purchase breakfast for a nominal fee, a choice appreciated by those who preferred to dine in their rooms. Additionally, several guests were content without the breakfast option, as it gave them an opportunity to explore local eateries in town. Overall, while a complimentary breakfast is not part of the standard offer at The Lookout Lodge, a paid breakfast option exists, which some found agreeable.
Rooms
Nestled in a serene setting, The Lookout Lodge offers spacious and immaculately clean rooms that promise a cozy and comfortable stay. Guests have praised the rooms for their charming and cute decor, which effortlessly blends rustic furnishings with modern conveniences. Many have highlighted the comfort of the beds and the overall relaxing atmosphere, making it a perfect retreat after a day of exploring.
The balconies and private seating areas provide picturesque views, often described as 'beautiful' and 'overlooking trees,' adding to the peaceful ambiance. Some rooms even feature special amenities like jacuzzi tubs, enhancing the experience of relaxation.
The friendly and accommodating staff contribute to the warm environment with guests often noting the ease of check-in and check-out processes. The lodge's convenient location is also a plus, being close to key attractions yet maintaining a quiet and secluded vibe.
Overall, The Lookout Lodge stands out for its beautiful, clean and well-maintained rooms, ensuring a comfortable and memorable stay for its guests.
Beds
"The Lookout Lodge boasts mixed reviews regarding the comfort of its beds. Many guests found the beds very comfortable, highlighting that the mattresses and pillows provided a good night's sleep. Some even described the beds as better than most hotels. Guests appreciated the plentiful pillows and clean rooms with charming decor.
However, several reviews pointed out that some beds were either too hard or worn out, leading to discomfort. A few guests mentioned experiencing issues with the firmness of the mattresses with some describing them as too firm or even broken down. There were also instances where the beds were deemed old with coils protruding uncomfortably.
Overall, while many visitors had a pleasant and restful experience, there seems to be inconsistency in bed quality that potential guests should be aware of."
Cleanliness
Nestled in a cozy and quaint log cabin setting, The Lookout Lodge offers an exceptionally clean and comfortable retreat, praised consistently by its guests. The rooms exude charm with delightful cabin decor, hard wood floors and a homely atmosphere, creating the perfect blend of rustic allure and modern comfort.
Guests frequently highlight the spotless condition of their rooms, emphasizing the freshness and the meticulous maintenance that is evident throughout the property. The bed's comfort is another aspect that contributes to a pleasant stay, ensuring a restful night's sleep. Additionally, the accommodation features a variety of amenities, including a private and serene environment and an enjoyable hot shower.
Despite its age in some areas and minor issues such as the need for better room lighting for reading, The Lookout Lodge continues to excel in providing a welcoming and impeccably clean environment. Management appears responsive to concerns, ensuring any problems are promptly addressed, although the lack of a 24-hour office could be a slight drawback for some.
Overall, The Lookout Lodge stands out for its exceptional cleanliness, charming decor and comfortable atmosphere, ensuring a delightful stay close to town.
Staff
The Lookout Lodge in Eureka Springs consistently receives high praise for its staff from guests. Visitors frequently highlight the friendliness and accommodating nature of the team, making their stay comfortable from check-in to check-out. Many guests note the staff's genuine warmth and hospitality, describing them as engaging, informative and extremely helpful throughout their stay.
Numerous reviews applaud the outstanding service with staff members being likened to best friends by the end of their visit. The owners also receive commendation for their considerate and sweet demeanor, providing a personal touch that adds to the overall positive experience. Specific mentions of individuals, like Christina, showcase the exceptional effort that staff members put into ensuring guests' needs are taken care of with professionalism and a personalized approach.
The general consensus is that at The Lookout Lodge, the staff goes above and beyond to provide excellent customer service, creating a welcoming atmosphere that prompts repeat visits. Whether it's the management's responsiveness or the overall team's dedication to making guests feel at home, the staff's efforts significantly contribute to the lodge's reputation as a great place to stay.
3 Star
The Lookout Lodge offers a convenient location for those seeking accessibility to desired activities and destinations. Guests appreciated the efficient staff, who provided a seamless self check-in process for late arrivals, making the stay hassle-free. Many reviewers found their overall experience very good, highlighting the good aspects of the hotel. However, there were several mentions of noise, particularly from other guests and road traffic, which disrupted the experience at times. Cleanliness in shared facilities like the hot tub area seemed to be an issue with some guests noting that it was dirty and required attention. Additionally, minor cleanliness concerns in room facilities were reported. Despite these drawbacks, the lodge's location and staff efficiency were consistently recognized as positive aspects of the stay.
No, The Lookout Lodge doesn't have any pool.
No, a spa isn't available at The Lookout Lodge.
No, The Lookout Lodge doesn't allow dogs.
Yes, parking facilities are available at The Lookout Lodge.