Holiday Inn Express Preston South by IHG, offers a convenient and comfortable choice for travelers, enhanced by its superb location with easy motorway access, particularly to the M6. This makes it an ideal stopover for those traveling between Scotland and the South of England or heading to Manchester Airport. The advantage of ample on-site parking and peaceful surroundings also contributes to a restful and practical stay.
The breakfast experience at the hotel is generally positive, noted for its ample variety and value for money with many guests appreciating the selection of cooked items, cereals, pastries, yogurts and fruits. Despite occasional comments about the need for more hot item variety and timely replenishment, the breakfast setup usually receives praise for its inclusiveness and convenience.
Dining options, particularly dinner, seem limited with pizza being the most frequently available item and the restaurant sometimes closed, resulting in guests resorting to local delivery services. However, the breakfast is often highlighted as satisfactory and good value.
Rooms at the hotel are consistently described as spacious, clean and modern with comfortable beds and well-equipped bathrooms. Some minor issues such as dim lighting or temperature control problems do arise, but these do not overshadow the general comfort and cleanliness praised by most guests. Especially notable are the family-friendly accommodations, providing ample space and convenience for those traveling with children.
Cleanliness is a strong point for the hotel with many guests finding the rooms and common areas spotlessly clean and well-maintained. This is complemented by the friendly and professional staff who are often praised for their exceptional service, problem-solving skills and efficiency in check-in and check-out processes.
The availability of free Wi-Fi is appreciated by many, although some report inconsistent connections in certain areas of the hotel. The parking facilities also receive positive remarks with ample and monitored spaces and the addition of EV charging stations enhancing convenience.
Families find the hotel particularly accommodating with spacious rooms, the provision of extra beds or cots and a welcoming atmosphere. The location’s convenience and the general value for money make it a favored choice for family gatherings and visits to nearby relatives.
Although the beds generally receive positive feedback for their comfort, some guests mention that sofa beds and certain mattresses could use improvement. Despite these minor drawbacks, the overall value and service align well with the hotel's three-star rating, providing a comfortable and reliable option for travelers seeking practical accommodations with good value for money.
Britannia Hotel Wigan enjoys praise for its strategic location just off the M6 motorway, providing easy access to nearby facilities, surrounding towns, and even as a base for journeys further afield. Despite its proximity to major roadways, the hotel maintains a serene and quiet environment, ideal for relaxation after a day of travel.
The hotel offers spacious and clean rooms, many recently refurbished, contributing to a fresh and inviting atmosphere. Guests appreciate the pet-friendly accommodations, noting the cleanliness and well-maintained facilities. While some find the decor slightly dated, the overall comfort and quietude of the rooms are well-received, enhancing guests' overall satisfaction.
Cleanliness is a standout feature, with spotlessly clean rooms and bathrooms frequently mentioned. The hotel environment is welcoming and tidy, thanks to the excellent staff who are consistently helpful and friendly. Guests frequently highlight staff members like Jess and Lily for their exceptional customer service, which enhances the welcoming atmosphere of the hotel.
Breakfast receives mixed reviews; guests appreciate made-to-order options and the quality of food, but suggest improvements in variety and facilities. Maintaining comfort, such as the room's temperature and breakfast room environment, could further enhance the breakfast experience.
The free WiFi poses challenges, with guests finding connectivity inconsistent and the additional charge of £7 per day unexpected. Improvements in this area could significantly impact guest satisfaction.
Overall, Britannia Hotel Wigan offers a convenient and comfortable stay, driven by its excellent location and welcoming environment. With enhanced WiFi services and breakfast options, the hotel could further elevate the guest experience.
Categories
Dog Friendly
3 Star
Pool
Pool Lap Lanes
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