Lodge where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other All payments are taken online and guests are greeted at the parking lot. No guests are entering our office or main lodge entrance.
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? No daily room service
Has the hotel closed during the pandemic? No
Additional Information: We request that guests wear a mask when interacting with staff and maintain social distancing guidelines while on the property. There are no indoor common areas, guests may use outside common seating areas and our hot tub at their own discretion. Our hot tub is cleaned and chemical levels checked daily.
Answers last updated by Alpen Way Chalet Mountain Lodge
Deluxe Queen Room - No PetsAlso known as the Enchanted Suite, this room features a spacious private balcony, private entrance and kitchenette. A flat-screen cable TV and an en suite bathroom with a hairdryer are also included.
Please note that this room is only accessible by 26 stairs.
Deluxe Queen Suite - No PetsAlso known as the Jubilee Suite, this suite has a balcony, a fireplace and a full kitchen. A flat-screen cable TV and an en suite bathroom with a hairdryer are also included.
Please note that this suite features 2 queen Murphy beds that pull down from the wall.
Two-Bedroom Cottage - Pet FriendlyAlso known at The Bountiful Cabin, this cottage features a private patio, a full kitchen and an en suite bathroom.
Please note that the Queen bedroom is located on the ground floor and the other bedroom is located in a loft that is only accessible by steps.
Queen Room - Pet FriendlyAlso known as the Carefree room, features a private entrance, a seating area, kitchenette and free-standing gas fireplace.
Family Room with Garden View - No PetsAlso known as the Daisy Suite, this room features a full kitchen, a dining area and an en suite bathroom.
King Room with Garden View - No PetsAlso known as the Gracious Suite, this room features a private patio and en suite bathroom. A spa bath, kitchenette and free-standing gas fireplace are provided as well.
Deluxe Family Suite - No PetsAlso known as the Affinity suite, this room features a full kitchen, living room, dining area and en suite bathroom.
Superior Queen Room - No PetsAlso known as the Farmhouse room, this guestroom features a private entrance, en suite bathroom and a fireplace. A patio is also provided.