3-Star HotelSummary of reviews related to the '3 Star' categoryOrchid Epsom; Sure Hotel Collection by Best Western offers a practical and budget-friendly stay with its no-frills approach. Guests appreciate the hotel for its cleanliness and the exceptionally friendly and helpful staff, who are consistently noted for their willingness to go the extra mile. The rooms are highlighted for being spacious and having comfortable beds, contributing to a restful stay. However, the hotel does show its age, as it is described as tired and in need of modern updates. Formerly a Travelodge, it lacks contemporary touches such as air conditioning, multiple charging sockets, and quality bathrooms. While the experience may not rival that of a higher-rated establishment, the warm hospitality and comfort offer a satisfactory option for budget-conscious travelers.
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