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Summary of reviewsThe Courtyard by Marriott Exeter Sandy Park enjoys considerable praise for its strategic location, offering easy access to the M5 motorway and key sites like Sandy Park Stadium, Exeter city center, the airport and attractions in Devon and Cornwall. Travelers find the clean and spacious rooms to be a quiet respite, despite nearby major roads, offering beautiful countryside views. While a bit isolated for those relying on public transport or seeking city center conveniences, nearby amenities like a Tesco and David Lloyd gym add to the overall convenience.
Guests universally compliment the breakfast, noting its high quality and extensive variety, from traditional cooked items to fresh fruits and yogurt, enhanced by the charming top-floor dining area with great views. Though peak times occasionally cause crowding and some wish for better hot food temperature and improved self-service instructions, the breakfast service is generally seen as a highlight.
Dinner experiences are marked by excellent food quality at The View Restaurant, particularly its superb fillet steak and stylish ambiance. However, guests mention high prices, limited vegetarian and vegan options, slow service and the restaurant’s tendency to be fully booked or closed past certain hours. Bar food reviews were less favorable, often described as sub-standard and cold with slow service, though overall, the rooftop restaurant's fabulous views and attentive service are highly appreciated.
Rooms receive notable praise for being modern, stylish, clean and comfortable, equipped with thoughtful amenities like reading lights and frosted glass in bathrooms. Minor issues like occasional housekeeping oversights and limited in-room supplies were noted, but the friendly and helpful staff contribute significantly to enhancing the guest experience.
Cleanliness standards at the hotel are commendably high with guests consistently emphasizing "spotless rooms" and "immaculate cleanliness." The modern design adds to a bright and airy atmosphere throughout the property, ensuring a welcoming and pristine environment.
The staff at Courtyard by Marriott Exeter Sandy Park are frequently praised for their friendliness, helpfulness and professionalism. Individual mentions highlight the exceptional service provided by key staff members, fostering a welcoming and supportive atmosphere despite a few isolated incidents of stressed or inexperienced staff members.
However, a major area for improvement is the hotel's WiFi, which is not included in the standard room rate and often critiqued for its additional charges and unreliable connectivity. This is particularly problematic for business travelers.
The gym, though compact, is positively reviewed for being well-maintained, clean and equipped with top-of-the-range fitness equipment, offering 24/7 availability and complimentary water, though some guests found the amenities minimal.
Beds at the hotel are overwhelmingly praised for their comfort, size and quality, contributing to restful nights despite occasional variability in mattress firmness. Modern facilities and good air conditioning in the rooms enhance the overall sleeping experience.
For business travelers, the hotel's strategic location, spacious rooms with work-friendly desks, efficient business center and well-equipped meeting rooms make it a top choice. Despite minor check-in delays and basic dining options, its professional and welcoming atmosphere, combined with modern facilities and high cleanliness standards, ensures a comfortable and productive stay.
Overall, Courtyard by Marriott Exeter Sandy Park stands out for its strategic location, high-quality breakfast, modern rooms, exceptional cleanliness and welcoming staff, making it a highly recommended choice for both leisure and business travelers. Show more
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Categories
Business Hotel
Courtyard by Marriott Exeter Sandy Park offers modern business amenities and convenient access to Exeter. It features well-equipped meeting rooms, high-speed internet, and on-site dining options. The hotel's proximity to Sandy Park Stadium makes it ideal for sports-related corporate events.
Accessible Hotel
This hotel offers wheelchair accessible rooms upon request and has a lift available. It also features wet rooms as an accessibility facility.
4-Star Hotel
This hotel provides modern accommodations and is known for its proximity to Sandy Park Stadium. It features well-equipped rooms and excellent service.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
EV charging stations
Cheap Hotel
Hotel with Gym
Room Types
Junior King Suite with Sofa BedThe air-conditioned suite has 1 bedroom and 12 bathrooms with a shower and a hairdryer. The suite features soundproof walls, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 2 beds.
Superior King Room with ParkingThe spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Deluxe King RoomThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Deluxe Twin RoomThe twin room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Two-Interconnecting Family RoomsThe spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a sofa, as well as a flat-screen TV. The unit offers 3 beds.
Guest Reviews
Location
The Courtyard by Marriott Exeter Sandy Park enjoys widespread appreciation for its prime location, right off the M5 motorway, making it easily accessible for travelers. It's particularly celebrated for its close proximity to Sandy Park Stadium, making it an ideal choice for guests attending Exeter Chiefs Rugby matches. The hotel’s location is also convenient for airport access, those visiting family and guests traveling to surrounding areas like Devon and Cornwall.
Many guests appreciated the clean, spacious rooms, often noting the serene, quiet atmosphere despite being near major roads. The location’s rural setting offers beautiful countryside views, further enhancing the stay. The hotel is considered a handy stopover for breaking long journeys and provides good access to places like the Westpoint Arena and Exeter city center, which can be reached via taxi or a short train ride.
While the hotel’s out-of-town placement serves well for those with specific destinations and access needs, it is noted that it’s a bit isolated for those seeking city center conveniences or using public transport. The nearby amenities, such as a Tesco and David Lloyd gym, add to the location’s convenience. Overall, the Courtyard by Marriott Exeter Sandy Park is well-regarded for its strategic location, modern facilities and suitability for various travel needs, from business meetings to leisure trips.
Breakfast
The breakfast experience at the Courtyard by Marriott Exeter Sandy Park is predominantly praised for its quality and variety. Guests frequently describe the breakfast as excellent, fantastic and lovely, often noting the extensive selections available, including numerous hot and cold options. The wide variety of choices, from traditional cooked items to fresh fruits, yogurt, cereals and even smoked salmon, has impressed many visitors. The well-organized setup and the quality of food have been strong points for many reviewers.
The restaurant's location also adds to the charm, offering amazing views from the top-floor dining area, which enhances the overall breakfast atmosphere. Staff performance during breakfast is generally appreciated with mentions of their excellence and friendliness, adding to the pleasant dining experience.
However, there are a few areas of improvement noted by guests. Some reported that the hot food items could be more consistently warm. The breakfast service can become crowded and chaotic, particularly during peak times, which affects the availability and quality of items. A few reviewers felt that certain aspects, like the availability of fried eggs or better instructions for self-service areas, could be improved to enhance the experience.
Despite these occasional issues, the majority consensus is that the Courtyard by Marriott Exeter Sandy Park provides a memorable and high-quality breakfast experience, making it a highlight of many guests' stays.
Dinner
The dinner experience at Courtyard by Marriott Exeter Sandy Park has garnered a mixture of feedback from guests, primarily praising the food quality while pointing out certain areas needing improvement. The View Restaurant, situated on the top floor, has been particularly noted for its superb and excellent food with many guests enjoying the stylish ambiance and the variety of dinner options available. The restaurant's quality offerings, such as the fillet steak with local cheese sauce and other well-prepared dishes, have been described as outstanding, fabulous and delicious.
However, there have been mentions of the restaurant being very pricey and not always living up to expectations in terms of value for money. The limited menu options, particularly for vegetarians and vegans and the high cost of meals have been recurring points of critique. Service in the restaurant has also faced criticism for being slow at times, leading to long waits for some meals. Additionally, guests have found the availability of food past certain hours problematic with instances where the restaurant was closed or fully booked, leaving limited dining alternatives.
Bar food, on the other hand, received a less favorable reaction, often described as sub-standard, cold and unappetizing. The issue of slow service was also prevalent in the bar area and many guests were left feeling underwhelmed by the quality and variety of food offered there.
Despite these drawbacks, guests appreciated the effort made in organizing dinner services and the attentive service during meal times. The rooftop restaurant has been a hit for its fabulous views, adding a unique charm to the dining experience. Overall, while the dinner service at Courtyard by Marriott Exeter Sandy Park showcases moments of excellence, there remains room for improvement in menu variety, pricing and service efficiency to better meet guest expectations.
Rooms
Courtyard by Marriott Exeter Sandy Park consistently impresses guests with its modern, stylish and spacious rooms. Visitors highlight the exceptional cleanliness and maintenance of the accommodations, noting that they are well-appointed and feature comfortable beds, large TVs and modern bathrooms. The rooms are described as quiet, new and furnished to a high standard, providing a relaxing atmosphere for a comfortable stay.
Guests appreciate the thoughtful design of the rooms, including useful amenities like reading lights on headboards and frosted glass for privacy in bathroom areas. Families especially enjoy the spacious interconnecting rooms, which are perfect for accommodating larger groups. Rooms equipped with essentials and featuring beautiful views of the Devon countryside add to the overall positive impression.
Despite the generally excellent experiences, some minor issues were noted, such as occasional housekeeping oversights, limited in-room tea and coffee supplies and small maintenance needs. Nonetheless, the staff receives high praise for their friendliness and helpfulness, enhancing the overall guest experience.
In conclusion, the Courtyard by Marriott Exeter Sandy Park offers guests well-decorated, modern and very clean rooms that are both spacious and comfortable, making it a desirable choice for travelers seeking quality accommodation in Exeter.
Beds
The beds at Courtyard by Marriott Exeter Sandy Park receive an overwhelming positive response from guests. Words like "extremely comfy," "super comfy," and "very comfortable" are repeatedly mentioned, showcasing the general satisfaction with the sleeping arrangements. Guests appreciate the beds for being new and clean with several noting the bed size as being "huge," "massive," and "super king-size," providing ample space for a restful night. The bedding quality also garners praise, described as fresh, clean and of high quality.
Rooms are highlighted as comfortable and spacious, further enhancing the sleeping experience. Some guests mention comfortable pillows, adding to the overall positive sleep experience, although a few point out that pillows can vary in firmness. Modern facilities and good air conditioning in the rooms add to the comfort, ensuring a pleasant stay.
Issues with firmness are reported occasionally with some beds felt to be too firm or too soft, indicating a slight variability in guest perception. Nevertheless, the general consensus leans heavily towards a comfortable, clean and high-quality bed experience. This makes the Courtyard by Marriott Exeter Sandy Park a commendable choice for travelers prioritizing a good night's sleep.
Cleanliness
Courtyard by Marriott Exeter Sandy Park garners high praise for its cleanliness across guest reviews. Visitors consistently highlight the hotel's "spotless rooms" and "immaculate cleanliness," emphasizing the high standards maintained by the housekeeping staff. Both public spaces and private rooms are described as "fresh and clean," with facilities being "spotlessly clean and well-presented." The hotel’s modern design is frequently noted, contributing to a "bright and airy" atmosphere throughout the property. Guests appreciate the spaciousness and comfort of the rooms, which are termed "clean and comfortable" and "exceptionally clean and tidy". The overall sentiment is that the hotel is "very clean" and "well-maintained," making it an appealing and trustworthy choice for travelers looking for a pristine environment. Despite a few isolated incidents requiring attention, the exceptional standards of cleanliness and the welcoming, friendly staff contribute to a superior guest experience at this modern, well-kept hotel.
Staff
The staff at Courtyard by Marriott Exeter Sandy Park consistently receive high praise for their friendliness and professionalism. Described as friendly, helpful and accommodating, they manage to create a welcoming and pleasant atmosphere for guests. Many reviews mention the reception staff as being particularly fantastic and efficient with specific shout-outs to individuals like Daniel, Jake and Rafaela for their exceptional service. Guests frequently note that the staff go above and beyond to resolve issues and accommodate needs, demonstrating a strong commitment to customer satisfaction.
Despite some isolated incidents where staff seemed stressed, slow or inexperienced, the overwhelming consensus is that the team is polite, attentive and supportive. Their willingness to assist, provide excellent service and engage with guests is highlighted repeatedly. Front desk and housekeeping teams are often singled out for their exemplary conduct, contributing to an overall positive guest experience. Courtyard by Marriott Exeter Sandy Park's staffing efforts shine through, making it a well-regarded choice for a comfortable stay.
Wi-Fi
The Courtyard by Marriott Exeter Sandy Park receives high marks for its overall amenities but falls short when it comes to WiFi. Guests commonly highlighted that WiFi is not included in the standard room rate and comes with an additional charge, typically £5 per day or per device. Many visitors found this fee to be outdated and unreasonable in today's digital age, likening it to paying extra for essential utilities like electricity or water. The WiFi service itself was also frequently critiqued for being unreliable with reports of poor connectivity, intermittent signal and difficulties accessing the Internet. Despite some guests mentioning that the cost was waived upon query, the general sentiment leans toward dissatisfaction with the hotel's Internet arrangement. Business travelers, in particular, noted the challenges posed by the weak WiFi signal, highlighting the need for improvement in this area.
Gym
Guests at the Courtyard by Marriott Exeter Sandy Park have generally positive comments about the hotel's gym. Many reviews highlight it as a good, even great facility for a hotel gym with some noting that it is reasonably well-fitted with top-of-the-range equipment. Despite its compact size, it appears to be well-maintained and clean. The fitness center has 24/7 availability, which is a convenient feature for guests. Complimentary water bottles and the presence of lovely, accommodating staff are additional positives. However, a few guests found the amenities minimal and the fitness room a bit stale. There were also some negative comments about the gym facilities being rubbish or non-existent for some guests. Overall, the gym is considered a valuable facility with good quality and adequate equipment for a satisfying workout experience.
Business
Courtyard by Marriott Exeter Sandy Park caters exceptionally well to business travelers. The hotel's strategic location makes it convenient for work-related visits, particularly for those attending conferences or events at the nearby stadium. Rooms are spacious and practical, featuring multiple desks and plenty of room to work comfortably. The business center is easily accessible and the meeting rooms are both well-equipped and professionally appointed.
Guests have consistently praised the helpful and friendly staff, who contribute to a professional yet welcoming atmosphere. Cleanliness and modern facilities are other strong points with many noting the hotel's attention to maintaining a tidy environment. Breakfast receives positive remarks for its quality, complementing the overall business-friendly amenities.
Despite occasional issues with check-in queues and basic dining options, the hotel's location, parking facilities and overall accessibility make up for minor inconveniences. In sum, Courtyard by Marriott Exeter Sandy Park stands out as an excellent choice for business travelers seeking a comfortable and efficient stay.
No, Courtyard by Marriott Exeter Sandy Park doesn't have any pool.
No, a spa isn't available at Courtyard by Marriott Exeter Sandy Park.
No, Courtyard by Marriott Exeter Sandy Park doesn't allow dogs.
Yes, parking facilities are available at Courtyard by Marriott Exeter Sandy Park.
Yes, Courtyard by Marriott Exeter Sandy Park has a gym.