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Summary of reviewsThe Devon Hotel earns high marks from guests for its strategic and convenient location, especially for travelers journeying to Devon, Cornwall and Dorset. The hotel's proximity to major roads, Exeter University and several local attractions makes it a practical stop for both short stays and business trips. Visitors appreciate its quiet environment despite its position on a busy roundabout, ample free parking and amenities like electric car charging points. The on-site restaurant and bar are also highlighted as assets, contributing to a well-rounded travel experience.
Guests are particularly impressed with the breakfast at The Devon Hotel, noting a wide variety of options from hearty full English breakfasts to a well-stocked buffet. The quality and taste of the food consistently receive praise and the service in the dining area is commended. While some suggestions for a broader variety, particularly more continental options, are noted, the breakfast experience is largely seen as a key highlight.
Dinner at the hotel also gets rave reviews, especially for the offerings at Carriages Restaurant. Guests often describe the food as excellent, well-presented and of high quality, though the carvery options receive mixed feedback. Despite occasional long wait times and some inconsistencies, the overall dining ambiance and food quality make dining at the hotel a recommended option.
The rooms, though often described as small, are consistently praised for their cleanliness and comfort. Guests appreciate the modern amenities, comfortable beds and well-maintained facilities, though some rooms could benefit from updates and more storage space. Despite a few reports of noise from nearby roads and heat issues, the majority of guests find the rooms to be a restful retreat.
Cleanliness and maintenance are strong points for The Devon Hotel. Rooms are described as immaculate and well-cared for with housekeeping staff receiving commendations for maintaining high standards. However, occasional minor issues like strong bleach smells or damp odors have been reported.
The staff at The Devon Hotel are frequently commended for their friendliness, professionalism and willingness to go above and beyond. The reception and housekeeping teams especially stand out for their welcoming nature and efficiency, leaving guests with a positive impression and a desire to return.
The hotel's free WiFi is valued by guests for its reliability and ease of access, despite occasional connectivity issues. The gym, though small, is well-equipped and well-maintained, offering a satisfactory workout experience. The hotel's suitability for families is also praised with facilities like highchairs and clean rooms making it a convenient choice for those traveling with children.
The beds receive mixed feedback with many guests finding them comfortable and spacious, although some report them as either too firm or too soft. Despite these mixed reviews, the overall sentiment is that the beds generally contribute to a good night's sleep.
The Devon Hotel provides good value for money and is well-regarded for its dining options, clean facilities and friendly service. While some guests feel it could almost qualify as a four-star establishment, minor issues such as noise from the road, occasional outdated decor and high costs are noted. However, the hotel remains a preferred choice for business travelers due to its strategic location and suitable amenities.
Overall, The Devon Hotel offers a satisfying stay for a diverse range of guests, including business travelers, families and those on short stops, making it a well-recommended accommodation option in the Exeter area. Show more
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Family Friendly Hotel
The Devon Hotel offers family rooms with spacious surroundings, including a double bed, sofa bed, and patio area. It provides a luxurious and comfortable environment for families and is well-located for exploring South Devon's attractions.
Business Hotel
The Devon Hotel offers four fully equipped conference rooms, ample free parking, and complimentary Wi-Fi. The Regency Suite can accommodate up to 130 people in a theatre layout, while other suites offer options for smaller meetings. Its central location and experienced event managers ensure well-planned conferences.
Accessible Hotel
The Devon Hotel features two adapted, disabled-friendly rooms specifically designed with extra-wide doorways, wheelchair accessible wet rooms, grab rails, a shower with a seat, and emergency push-button assist alarms. Dedicated accessible parking is situated close to these rooms, and ramped access is available to the Carriages bar, lounge, and restaurant.
Hotel with Gym
The Devon Hotel's in-house gym has equipment including treadmills, cycling machines, a Concept II rowing machine, cross trainer, resistance machines, and free weights. The gym is air-conditioned.
Hotel with EV Charging Stations
Located near Exeter, this hotel offers 4 EV charging stations on site through Smappee EV. Guests can use the chargers by downloading the Smappee app.
3-Star Hotel
This hotel is recommended by guests, offering a smooth check-in/check-out process and flexible policies. It is also couple-friendly. The fitness suite is great and the joined restaurant offers a good selection of meals.
Room Types
Standard Double RoomRooms have a bathroom with a toilet and bath with shower over. Each also comes with a flat-screen TV with complimentary Sky Sports, tea and coffee making facilities, a telephone and hairdryer.
King Twin/Double RoomThese rooms can have 2 single beds or a king-size double bed and they come with their own bathroom with a toilet and bath with a shower over. Each has a flat-screen TV with complimentary Sky TV, including Sky Sports, tea and coffee making facilities, telephone and hairdryer.
Please request twin or double when booking.
Single RoomAt the back of the hotel, these rooms have a shower, or a shower cubicle and all have a flat-screen TV with complimentary Sky Sports, tea and coffee making facilities, a telephone and hairdryer.
Standard Twin RoomRooms have a bathroom with a toilet and bath with shower over. Each also comes with a flat-screen TV with complimentary Sky Sports, tea and coffee making facilities, a telephone and hairdryer.
Family Executive RoomEach one of the executive rooms has air conditioning, high speed wireless internet, 40” Sky TV with over 400 channels including all 7 Sky Sports channels. Each rooms also has luxury bedding and mattresses, a fridge, laptop safe, in room tea and coffee, monsoon head walk-in shower and access to the new fitness suite. Complimentary mineral water in all rooms.
The resident’s fitness suite has state-of-the-art machines as well as more traditional weights and mats.
Double Room - Ground FloorThis air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit has 1 bed.
Executive Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with satellite channels, a wardrobe, an electric kettle and a carpeted floor. The unit has 1 bed.
Executive Double Room - Ground FloorThis air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
The Devon Hotel is highly praised for its strategic location, making it an excellent choice for a variety of travelers. Positioned conveniently off major roads such as the A30 and M5, it serves as a practical stopover for those journeying to Devon, Cornwall and Dorset. Guests appreciate its proximity to Exeter with easy access to Exeter University, the city center and attractions like Powderham Castle and Marsh Barton.
The hotel is particularly noted for its easy accessibility, ample free parking and straightforward navigation for those arriving from motorway routes. Despite being situated on a busy roundabout, the location is described as surprisingly quiet with minimal disturbance from traffic noise. Guests find it convenient for both short stays and business trips, thanks to its location near main roads and bus routes, facilitating easy travel within and beyond Exeter.
In addition to its prime location, The Devon Hotel offers excellent amenities including a well-regarded on-site restaurant and a bar, contributing to its appeal as a well-rounded choice for travelers. The combination of cleanliness, excellent service from friendly staff and facilities like electric car charging points enhances the guest experience, making it a well-recommended base for exploring the surrounding areas.
Breakfast
The breakfast experience at The Devon Hotel receives high praise from guests for its quality and variety. Many found the breakfast to be substantial with plenty of choices, ranging from hearty full English options to a well-stocked self-service buffet. The food is consistently described as delicious, well-cooked and plentiful. Guests also appreciated the excellent service in the dining areas and the breakfast offerings are often highlighted as a standout feature of their stay.
However, there were a few minor critiques. Some guests felt that the breakfast could have offered more variety, such as better pancakes and more continental options like meats and cheeses. Nevertheless, the overall sentiment remains overwhelmingly positive with many guests deeming the breakfast to be of excellent value and quality.
Particularly notable is the breakfast's ability to cater to various preferences with options ranging from varied cereals to cooked-to-order eggs. The breakfast spreads consistently receive accolades for their generous portions, freshness and first-class quality. Whether dining in the restaurant or enjoying room service, guests consistently found their morning meals to be a highlight of their stay.
Dinner
The Devon Hotel's dining experience seems to be garnering a strong reputation with many guests highlighting the excellent quality of food and service. Guests frequently praise the dinner offerings, describing the food as wonderful, very good and even exceptional. The Carriages Restaurant, in particular, stands out as a favorite, noted for its high-quality meals and well-presented dishes.
Carvery options receive mixed reviews: some guests find the beef tender and beautifully cooked, while others feel the offerings fall short. The brasserie atmosphere is cozy with attentive staff, making it an enjoyable dining environment. Breakfasts receive equally positive feedback with many guests appreciating the plentiful and well-cooked selections.
Overall, the combination of great food and a pleasant dining ambiance makes The Devon Hotel's restaurant a highly recommended venue for both lunch and dinner. There are occasional mentions of long wait times and inconsistencies, but these appear to be less frequent against the backdrop of generally positive dining experiences.
Rooms
The rooms at The Devon Hotel, while often described as small, consistently receive praise for their cleanliness and comfort. Many guests appreciate the well-fitted amenities, including a safe, fridge and tea/coffee making facilities. The rooms are generally tidy with comfortable beds and the bathrooms, though sometimes compact, function efficiently. Guests frequently describe the rooms as modern and bright with some accommodations boasting lovely views or features like French windows and outdoor seating.
Despite the recurring note on the small size of the rooms, the comfort level remains high, thanks to the thoughtful layout and clean appearance. Fluffy towels, well-stocked tea trays and other conveniences add to the positive experience. However, some rooms are noted to be outdated or in need of refurbishment with occasional reports of warmth or a lack of sufficient storage space.
Executive rooms and those with larger beds receive particularly high marks for their added comfort and space. A few reviews mention the presence of noise from nearby roads or neighbouring rooms, but the overall sentiment reflects a quiet, restful atmosphere.
In summary, The Devon Hotel offers clean, comfortable and adequately equipped rooms that fit well for short stays or overnight stops, despite occasional feedback on their size and outdated aspects.
Beds
The beds at The Devon Hotel receive mixed feedback from guests, but the majority lean towards a positive experience. A common theme highlights that the rooms are generally clean and comfortable with comments on the beds reinforcing this sentiment. Most guests found the beds to be very comfortable, using terms like "comfy," "super comfy," "lovely comfortable," and "amazing" to describe their experience. Many praised the beds for being large with frequent mentions of king-size and large beds, providing a spacious sleeping arrangement.
However, there were some recurring concerns. Several guests mentioned the beds were too firm or too hard for their liking, while others found the beds too soft or lacking support. Size was another issue with a number of guests finding the beds too small, particularly for the price or for average couples. A few reviews pointed out that the twin beds and extra beds for children were satisfactory in terms of comfort.
There were isolated reports of beds being very dirty or of low quality and a handful of guests found the beds extremely uncomfortable, noting that the softness of the mattresses caused discomfort.
Overall, while most guests seem to have a restful sleep in the hotel's beds, improvements in mattress quality and bed size might enhance the experience further.
Cleanliness
The Devon Hotel receives commendations for its overall cleanliness and well-maintained facilities. Guests frequently describe the establishment as "very clean," "spotless," and "immaculate," with many praising the presentation of the rooms and the hotel environment as bright, light and fresh. The rooms often meet guests' expectations for comfort as well with many noting clean and comfortable beds. The housekeeping staff also wins approval for maintaining high standards of cleanliness.
However, not all feedback is entirely positive. A few guests report issues such as a strong smell of bleach upon arrival or damp and musty odors in some rooms, which detract from the overall experience. Bathrooms, while generally clean, occasionally need a deeper clean and some areas, such as carpets and corners, could benefit from more attention. There are mentions of substandard cleaning in a few instances, indicating room for improvement.
Despite the occasional setbacks, the hotel's cleanliness receives strong, positive recognition from the majority of its guests, making it a renowned choice for a clean and comfortable stay.
Staff
Reviews of 'The Devon Hotel' consistently highlight the professional and friendly demeanor of the staff. Guests frequently commend the team for being very accommodating, attentive and helpful. Many have described the reception staff as welcoming and polite, exemplifying great hospitality. Additionally, the front of house is praised for being pleasant and the head of housekeeping for being notably friendly and helpful.
Despite overwhelmingly positive feedback, a few criticisms emerge, particularly concerning the training and demeanor of some receptionists. Some guests noted that certain staff members appeared efficient but lacked friendliness or were occasionally resigned and not as accommodating.
Overall, the staff at 'The Devon Hotel' are seen as its greatest asset with many guests emphasizing their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay. The level of service provided by the team leaves a lasting impression, encouraging many to return.
Wi-Fi
The Devon Hotel offers an impressive array of facilities and the WiFi receives generally positive marks from guests. Many have noted good WiFi access and free internet availability throughout the hotel. The WiFi is highlighted as being both reliable and easily accessible, contributing to a pleasant stay. However, there have been occasional mentions of poor WiFi experiences, including instances of no connection or fluctuating signals. While some rooms may experience issues with mobile connections and TV connectivity, the overall sentiment suggests that the WiFi service is a valuable and functioning amenity for most guests.
Gym
The Devon Hotel offers a variety of gym facilities that guests have found to be great, well-appointed and exceptionally good value for money. The gym, though described as small or basic by some, is well-equipped and clean, ensuring a satisfactory workout experience. Despite its limited space, which can feel crowded with just a few users, the gym provides all the necessary equipment and is considered a nice addition to the hotel's amenities. The only minor drawback mentioned is its opening time of 6:30 AM, which may not be early enough for some guests. Overall, the gym at The Devon Hotel is a valued feature that enhances the stay for fitness-conscious visitors.
Family
The Devon Hotel is highly praised for its suitability for families visiting Exeter. It's often described as a perfect place to stay when traveling with children, providing convenience especially for those with babies. The hotel staff is accommodating, even providing necessities like highchairs, making it an easier stopover for families. The hotel's clean rooms and favorable location are consistently highlighted, adding to its good value for family stays. Despite some critiques about room arrangements and occasional noise, many find it an ideal spot for short breaks with loved ones.
3 Star
The Devon Hotel delivers a blend of mixed experiences according to recent guest reviews. Despite some opinions that the hotel does not fully deserve its three-star rating, many guests found the accommodations including room and bathroom to be fantastic for a hotel in this category. The hotel is known for being good value for money with plenty of parking spaces and reasonably priced offerings.
Guests frequently mention the excellent value provided with both dinner and breakfast receiving high praise. The restaurant features a lovely, relaxing atmosphere and is complemented by beautiful surroundings and clean facilities. Rooms, while sometimes noted as small, are described as comfortable, clean and convenient.
Some guests feel the hotel exceeds a three-star standard and suggest it might almost qualify as a four-star. However, there are points of contention such as the noisy atmosphere due to proximity to a busy road, low water pressure, noisy air conditioning and somewhat outdated decor in some areas.
Certain guests felt the hotel was overpriced for what was offered with some citing costs around £130 per night as higher than expected. Other negatives include criticism of the attached pub and the hotel's value in relation to its price. Despite these drawbacks, it’s clear that The Devon Hotel has many redeeming qualities that offer a pleasant stay for those looking for reasonably priced accommodations with good dining options and comfortable amenities.
Business
The Devon Hotel is highly regarded by business travelers for its optimal location and facilities tailored to their needs. Its strategic position near the Marsh Barton industrial area makes it an excellent base for business activities and a convenient spot for those attending conferences or exhibitions. The hotel is regularly chosen by businesses for overnight stays and short business trips, offering a perfect setup for both work and rest in the rooms. It is recognized for being well-suited for workers and business professionals seeking a practical night stop. Additionally, the hotel staff is noted for their friendly demeanor, further enhancing the overall stay. While it may not be ideal for extended vacations, the Devon Hotel meets various business-related requirements effectively, making it a valuable choice for business travelers.
Accessible
Located in an ideal spot for visiting Exeter, The Devon Hotel offers a mix of accessibility features for guests with disabilities. The hotel is equipped with accessible facilities and provides dedicated parking slots, making it easy to park close to your accommodation. Many of the ground floor rooms are readily accessible and some rooms even offer direct access from the car park, which adds to the convenience.
Housekeeping staff are noted for being very helpful and the hotel maintains good cleaning standards across the board. Guests have highlighted the presence of modern amenities, including rooms with easy-to-use air conditioning and excellent wet rooms, enhancing the comfort and accessibility of the stay.
Despite these positives, the hotel does have several drawbacks regarding accessibility. The lack of an elevator makes it challenging for those needing step-free access and the prevalence of stairs throughout the hotel is a significant barrier. Some guests found the bathroom facilities less accommodating due to their small size. While some feel the hotel's disabled access could be improved, the overall location and available parking do provide some compensations for these shortcomings.
No, The Devon Hotel doesn't have any pool.
No, a spa isn't available at The Devon Hotel.
No, The Devon Hotel doesn't allow dogs.
No, parking facilities aren't available at The Devon Hotel.