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Summary of reviewsThe Pheasant Inn has received widespread praise for its exceptional features, making it a highly recommended destination. Located close to Kielder Water, the inn’s serene and picturesque setting offers scenic views and easy access to outdoor activities and attractions like Kielder Water Visitor Centre and Kielder Observatory. The tranquil, rural landscapes and historic charm enhance the overall experience, providing a perfect backdrop for relaxation and adventure.
The inn excels in hospitality with a team of friendly, helpful and efficient staff who contribute to a warm and welcoming atmosphere. Guests consistently commend the staff for their outstanding service and dedication, leading to memorable stays.
Guests are particularly impressed with the food at The Pheasant Inn. The breakfasts are substantial, tailored to individual preferences and made with quality ingredients. The dinner offerings are equally exceptional, featuring a varied menu that caters to all dietary needs. The food quality and presentation are comparable to that of a 5-star restaurant, yet the inn retains a traditional pub ambiance.
Accommodations at The Pheasant Inn are another highlight. Guests appreciate the clean, cozy and well-furnished rooms, often mentioning the large, comfortable beds and tastefully decorated spaces. The en-suite bathrooms are frequently noted for their excellent condition. The overall cleanliness of the inn, including both rooms and communal areas, is impressive, ensuring a safe and pleasant environment.
The combination of an extraordinary location, exceptional food, comfortable rooms and outstanding service makes The Pheasant Inn a standout choice for travelers. Guests repeatedly describe their experience as superb and amazing, reflecting the inn’s commitment to providing an outstanding stay. Show more
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Categories
Small Inn
This historic 17th-century Inn lies within the Northumberland National Park and is family-run. Its location and family-friendly atmosphere make it a charming and cozy choice.
Inn with Parking
Accessible Inn
4-Star Inn
Room Types
Double RoomFree Wi-Fi, tea/coffee making facilities, and an en suite shower room with free toiletries feature in this room with countryside views. An extra bed can be accommodated in some rooms, at a surcharge, and it is subject to availability.
Twin or Double RoomFree Wi-Fi, tea/coffee making facilities, and an en suite shower room with free toiletries feature in this room with countryside views. Please request double/twin when booking. An extra bed can be accommodated in some rooms, at a surcharge, and it is subject to availability.
Family Room (4 Adults)Free Wi-Fi, tea/coffee making facilities, and an en suite shower room with free toiletries feature in this room with countryside views. The twin beds can be converted to a double bed, so please request double/twin when booking.
Guest Reviews
9.1
Excellent
Location
The Pheasant Inn boasts a truly exquisite location, characterized by its serene and peaceful setting. Positioned close to Kielder Water, the hotel offers scenic views and is an excellent base for exploring the nearby attractions such as the Kielder Water Visitor Centre and Kielder Observatory, making it an ideal destination for outdoor enthusiasts and stargazers alike. The surrounding countryside adds to the charm with endless vistas and beautifully maintained rural landscapes to enjoy.
The historic character of the inn enhances the overall experience, providing visitors with cozy and comfortable accommodations, complete with modern amenities. Guests frequently compliment the picturesque scenery, both from their rooms and around the inn, highlighting the unmatched tranquility and vibrant natural environment.
The Pheasant Inn’s strategic location also makes it a convenient choice for various activities in the Kielder area, including hiking and other outdoor adventures. Reviews repeatedly acknowledge the excellent positioning of the hotel—it's perfectly situated for both relaxation and adventure.
In addition to its spectacular setting, The Pheasant Inn delivers on hospitality with very good staff, friendly atmosphere and excellent food. The combination of a superb location, welcoming service and the charm of an old historical pub ensures that guests leave with memorable experiences of their stay.
Breakfast
Nestled in a scenic location, The Pheasant Inn offers an exceptional breakfast experience that consistently impresses its guests. Known for its first-class breakfasts, the inn serves delicious and beautifully cooked morning meals, often highlighted as plentiful and substantial. The breakfast menu is extensive, providing a wide array of choices to cater to different tastes, from homemade black pudding to hot Sunday breakfasts. Diners appreciate the generous proportions, the quality of ingredients and the option to enjoy a three-course breakfast service.
The morning meals are not just abundant but also tailored to guests' requests, ensuring a personalized dining experience. The atmosphere is further elevated by the friendly, helpful staff who deliver prompt service. While there are occasional minor critiques, such as pancakes being served cold or the smoked haddock being slightly dry, these do not overshadow the overwhelmingly positive feedback.
In addition to the hearty breakfasts, the inn also garners praise for its evening meals, making it a well-rounded dining destination. Overall, The Pheasant Inn blends excellent food with great service, making it a memorable highlight of many guests' stays.
Dinner
The reviews for dinner at The Pheasant Inn consistently highlight the exceptional quality of the food with many guests describing it as fantastic, fabulous and superb. Diners were particularly impressed with the beautifully cooked and well-presented dishes, factoring in both dinner and breakfast. The varied and comprehensive menu caters to all tastes, including vegan and vegetarian options, emphasizing the inn's commitment to inclusivity. Many remarked on the excellent presentation and high standard of cuisine, often comparing the dining experience to that of a 5-star restaurant while retaining a traditional pub atmosphere.
Guests enjoyed evening meals that were flavorful and well-prepared with specific dishes such as the lamb receiving high praise. The consistency in the quality of meals, whether eaten once or multiple times, did not go unnoticed, leading to repeated acknowledgments of the food being exceptional and high quality. The commitment to offering well-prepared, delicious food at a reasonable price further adds to the charm of this dining experience.
Overall, the culinary experience at The Pheasant Inn earned high marks from guests, instilling a sense of excitement for every meal and leaving a lasting impression of both the dinner options and breakfast. The meticulous care in menu choices and pride in food preparation was clearly reflected in the glowing reviews.
Rooms
The rooms at The Pheasant Inn have received consistently positive feedback from guests. Descriptions highlight lovely rooms that are clean and comfortable. Many appreciated the very large and comfortable beds, well-furnished spaces and tasteful decor. The rooms are noted for being cosy and warm with the added bonus of lovely views in some. Guests frequently mention the spaciousness of the rooms, which are often described as beautifully appointed or newly renovated with modern facilities.
The en-suite bathrooms are a standout, often highlighted for their excellent condition. Several guests enjoyed the separation of the rooms from the main pub building, contributing to a peaceful and quiet stay. There's a consistent emphasis on rooms being warm, light and airy with good en suite facilities and outfitted to a high standard. Specific features like the armchairs, nice pillows and cleanliness seem to enhance overall comfort.
In summary, The Pheasant Inn offers a blend of atmospheric charm and modern comfort in its rooms, making it a highly recommended choice for travelers seeking a delightful countryside stay.
Beds
Guests at The Pheasant Inn frequently remarked on the exceptional comfort of the beds. Descriptions like "amazingly comfortable," "super comfortable," and "very comfortable" appeared consistently with several reviewers noting the addition of good pillows and quality sheets. The general consensus is that the beds provide a restful sleep experience, enhanced by a cozy room ambiance and high cleanliness standards.
However, a few guests mentioned that certain double beds felt a bit small. Despite this minor inconvenience, the inn's beds were often highlighted as a positive aspect of the stay. Additional touches such as a nice warm room and good en-suite facilities contributed to a pleasant overall experience. Paired with excellent food and attentive service, the comfort of the beds helps make The Pheasant Inn a notable choice for travelers seeking a restful retreat.
Cleanliness
The Pheasant Inn impresses with its impeccable standards of cleanliness and hygiene, despite its age. Guests consistently find the accommodations spotless with clean white sheets and pristine bathrooms. The rooms are described as very clean, warm, cosy and well-presented. The atmosphere is further enhanced by a high level of tidiness and immaculate facilities. The bathrooms receive particular praise for their spotless condition and quality products. The staff at The Pheasant Inn are highlighted for their friendliness, contributing to the overall pleasant experience. The inn's commitment to cleanliness extends to making guests feel safe, which is especially reassuring in current times. Facilities are well-maintained with both the rooms and common areas noted for their cleanliness and excellent upkeep. The Pheasant Inn not only offers comfortable and clean rooms but also delivers good food and a welcoming ambience, ensuring a thoroughly delightful stay.
Staff
The Pheasant Inn boasts an exceptional team of staff who consistently earn high praise from guests. Known for their friendliness, helpfulness and politeness, the staff create a welcoming and warm atmosphere that enhances the overall guest experience. Reviewers frequently highlight the staff's efficiency and attentiveness, noting that they go above and beyond to ensure a comfortable stay. The staff's exceptional customer service is a standout feature, making guests feel valued and cared for. Whether it's the family running the pub or the bar staff, everyone is described as delightful, down to earth and accommodating. The excellent teamwork and the superb hospitality provided by Robin and his team leave a lasting impression, turning a stay at The Pheasant Inn into a highly recommended experience.
4 Star
The Pheasant Inn stands out for its exceptional standards of hospitality and cleanliness, consistently praised by guests. The food receives high acclaim, being described as exceptional and excellent. The inn offers spacious and comfortable bedrooms, adding to the overall positive experience. The staff are frequently highlighted for their friendliness and brilliant service. The location is another strong point, contributing to the superb and exceptional ratings. The Pheasant Inn is repeatedly recognized as an exceptional place to stay with guests often using terms like amazing and superb to describe their experience. Overall, the inn delivers an outstanding combination of comfort, service and location.
No, The Pheasant Inn doesn't have any pool.
No, a spa isn't available at The Pheasant Inn.
No, The Pheasant Inn doesn't allow dogs.
Yes, parking facilities are available at The Pheasant Inn.