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Summary of reviewsHotel Lacotel enjoys a prime location a few meters from Lake Murten, making it an ideal base for activities like cycling in the picturesque 3 Lakes region. The proximity to nature reserves, beautiful beaches and well-marked bike paths, along with easy access to Avenches, enhances its appeal. Despite nearby amenities like a supermarket and camping area, the ambiance remains peaceful. Guests appreciate amenities such as the large outdoor pool, mini golf and the well-regarded restaurant. The staff is frequently praised for their friendliness and helpful advice, contributing to a welcoming stay.
Guests find the breakfast offerings delicious and varied with a rich, fresh buffet providing ample choices to satisfy diverse tastes. Fresh bread options and quality coffee enhance the experience, which can be enjoyed on a spacious terrace. While there are occasional mentions of a lack of vegan options and some unmet expectations regarding variety, the overall impression remains very positive.
Dinner at Hotel Lacotel has garnered acclaim for its high-quality restaurant and steakhouse. Exceptional dishes, including aged meats and exquisite beef ribs, highlight the menu, which consistently receives praise for its fine quality and originality. Despite being somewhat pricey, the restaurant is seen as meeting or exceeding expectations. The necessity of reservations underscores its popularity. Overall, the dining atmosphere is superb with a notably diverse and delicious menu that appeals to both gourmets and casual diners.
Rooms at Hotel Lacotel are generally clean, well-equipped and functional. Guests note the cleanliness and comfort, especially in renovated rooms with appealing decor. Rooms facing the pool are particularly quiet with pleasant views. However, some rooms are small, especially for three people and the lack of air conditioning can be a drawback. Noise from street-facing rooms and some outdated fixtures are minor points of criticism.
The hotel consistently impresses with its cleanliness standards, from the grounds to the modern, well-equipped rooms. Guests often describe the rooms as very clean and quiet, contributing to a comfortable stay, despite a few minor housekeeping lapses.
The staff receives high praise for their friendliness, efficiency and professional service, particularly at reception. While there are occasional mentions of less satisfactory interactions, the predominant sentiment is one of satisfaction with the staff's hospitality and competence.
The hotel's wifi, while good in public areas, is often described as weak or slow in the rooms, needing improvement for a more consistent experience.
The beds are generally comfortable and cozy, contributing to a pleasant stay despite some inconsistencies in mattress quality and bedding arrangements. Some guests faced issues like hard or creaky mattresses and small or heavy duvets.
Hotel Lacotel offers super facilities, exceptional breakfast options and clean, functional rooms, aligning well with its categorization as a three-star hotel. While some guests feel the price is high for a three-star establishment, the overall value and amenities meet expectations, making it a commendable option for travelers seeking comfort and convenience.
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