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Hotel Raffaello

Florence , Viale Morgagni 19 (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Raffaello in Florence is well-regarded for its strategic location, situated in a quiet area that balances accessibility and tranquility. The hotel's proximity to tram stops provides convenient access to the city center, making it an ideal choice for exploring Florence's historic attractions. Guests appreciate the free parking, a rare and valuable amenity in the city, despite limited and narrow garage space. The surrounding peaceful neighborhood offers a good selection of restaurants and is convenient for those visiting nearby institutions, such as the Careggi Hospital and university.

The hotel staff receives substantial praise for their friendliness and attentiveness, adding to the overall positive experience of guests. Notably, reception staff members like Miriam and Viola are commended for their exceptional service. The hotel presents a modern and clean environment, with rooms being a particular highlight for many guests. Described as spacious, well-furnished, and functional, the accommodations offer comfortable bedding and effective soundproofing, ensuring a restful stay.

While the hotel generally meets the criteria for cleanliness, guests find room for improvement in some aspects. Common areas and rooms are consistently noted for their immaculate condition, though occasional issues with stained carpets and ventilation in bathrooms are mentioned.

Breakfast opinions are mixed, with many guests appreciating the variety and quality of the food, while others point out that it falls short of four-star expectations in terms of variety and quality. Some find the extra cost for breakfast unreasonable, with specific criticisms directed at certain items, such as scrambled eggs and coffee.

For those traveling with families, the hotel offers convenience and comfort, providing spacious rooms and a pet-friendly policy that allows dogs to stay without additional fees. Guests traveling by car find the hotel's free parking and excellent connectivity to public transportation particularly advantageous.

While Wi-Fi reception is reliable in public areas, guests encounter issues with connectivity in their rooms, which detracts from the overall experience. Addressing these concerns could significantly enhance the guest experience.

Overall, Hotel Raffaello provides a comfortable and welcoming environment, with its location, staff, and spacious rooms earning particular acclaim. However, there are areas for improvement, particularly in meeting the four-star standard, addressing Wi-Fi issues, and enhancing breakfast offerings. Despite these challenges, the hotel remains a solid choice for travelers seeking a pleasant stay in Florence.
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Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Room Types

Double Room (1 Adult) Air-conditioned room with satellite TV, pay-per-view channels, and a minibar. The private bathroom has free toiletries and a hairdryer.

Double or Twin Room Air-conditioned room with satellite TV, pay-per-view channels, and a minibar. The private bathroom has free toiletries and a hairdryer. Please specify bed preference when booking.

Triple Room Air-conditioned room with satellite TV, pay-per-view channels, and a minibar. The private bathroom has free toiletries and a hairdryer. Please note that this room cannot accommodate extra beds.

About Hotel Raffaello

License: 048017ALB0046, IT048017A13WWD58QN

Guest Reviews

8.1

Very Good

Location

Hotel Raffaello is strategically located in a quiet area of Florence, providing a perfect balance between accessibility and tranquility. The hotel's proximity to the tram stop makes it extremely convenient for guests to reach the city center, with a journey of just around 10 to 15 minutes, allowing easy exploration of Florence's historic attractions. The location is also advantageous for those visiting the Careggi Hospital or the nearby university, with both institutions within walking distance.

Public transportation hubs, including the tram and train stations, are just a short walk away, offering seamless connectivity to the rest of the city. Guests appreciate the free parking available at the hotel, a notable perk in a city where parking can be challenging. The surrounding neighborhood, although not central, is peaceful and has a good selection of restaurants and little places to explore.

Overall, Hotel Raffaello offers a very clean and comfortable stay with friendly staff, making it an excellent choice for travelers looking to enjoy the charm of Florence without the hustle and bustle of staying in the city center.

Breakfast

Hotel Raffaello's breakfast selection has sparked varied opinions among its guests, with many highlighting positive aspects. A significant number of visitors have praised the breakfast for being good, delicious, and plentiful, often mentioning the wide variety of options available. Descriptions such as tasty and varied are frequently used, with some appreciating the fresh fruit and savory choices. Guests have also complimented the breakfast as being super and extensive, noting that it included both sweet and savory items, which adds to the appeal. The service provided by the staff has been recognized as courteous by some.

However, there are criticisms regarding the breakfast quality and variety, particularly when considering the hotel’s four-star rating. Guests have described the breakfast as mediocre, commercial, and not up to standard, expressing disappointment in the limited options and the perceived low quality of certain products, including scrambled eggs and coffee. There were recurring mentions of the breakfast being undersized in proportion to the number of guests, with issues of food not being replenished timely, contributing to an uneven experience. Additionally, several reviews noted the breakfast being subject to an extra cost, with some guests finding it expensive for what was offered.

Overall, while there is acknowledgment of the good aspects of breakfast, many guests feel there is room for improvement in variety and quality to truly match the expectations set by a four-star hotel.

Rooms

Hotel Raffaello offers a generally positive experience for guests, with the rooms being a highlight of many reviews. The hotel is commended for its modern and clean design, and many guests find their accommodations to be welcoming and comfortable. The rooms are described as spacious, well-furnished, and functional, offering amenities such as air conditioning, comfortable bedding, and ample storage space.

The cleanliness of the rooms is frequently noted, with many guests appreciating the tidy and well-maintained environment. Furthermore, the hotel staff is characterized as very kind and attentive, contributing positively to the overall stay. However, some guests have pointed out minor issues, such as occasional exterior noise and rooms being smaller than expected for some configurations. There are varying opinions about the mattress firmness and pillow comfort. While the bathrooms are generally clean, some are considered narrow or lack proper ventilation.

Overall, Hotel Raffaello offers a solid lodging experience with its clean and modern amenities, comfortable bedding, and courteous staff, though some minor adjustments could enhance guests' experiences even further.

Beds

Hotel Raffaello has garnered significant praise for its exceptionally comfortable beds, a recurring highlight among guest reviews. Guests frequently describe the mattresses as super comfortable and perfect, contributing to an overall sense of relaxation during their stay. The beds are generally large and spacious, ensuring plenty of room to stretch out and sleep peacefully. Many visitors have also appreciated the soft and clean bedding, which adds to the cozy experience.

The hotel rooms are noted to be comfortable, clean, and well-appointed, offering a tranquil environment for rest. Cushions and pillows are often mentioned as being very comfortable, enhancing the overall sleeping experience. Despite a few remarks about firmness and pillow comfort, the majority of feedback suggests that the beds cater well to diverse preferences, sometimes offering separate yet cozy sleeping arrangements.

In addition to comfortable sleeping quarters, guests often benefit from a quiet and soundproofed room, ensuring that outside noise doesn't disrupt their sleep. The attentive housekeeping ensures that rooms maintain a high standard of cleanliness, making the stay even more pleasurable. With friendly staff and convenient amenities like an underground parking garage and a nearby tram stop, Hotel Raffaello provides an inviting and restful haven for travelers seeking comfort and ease.

Cleanliness

Hotel Raffaello in Florence boasts an impressive reputation for cleanliness, consistently praised by guests for its immaculate upkeep and well-organized spaces. Visitors frequently highlight the clean and welcoming rooms, noting they are spacious and equipped with modern amenities. The hotel's facilities, including public areas and rooms, are often described as spotless, underscoring the establishment’s commitment to maintaining high hygiene standards. Despite occasional minor issues such as stained carpets and early morning cleaning routines, most reviewers emphasize the excellent cleanliness throughout the hotel, with personal acknowledgments to the attentive and helpful staff who contribute to its comfortable and inviting atmosphere. Additionally, the modernity of the hotel, along with features such as effective air conditioning and soundproofing, augments the overall guest experience. Positioned in a prime location for exploring Florence, Hotel Raffaello is portrayed as a clean, comfortable, and convenient choice for travelers.

Staff

Hotel Raffaello boasts a staff that is predominantly described as friendly, attentive, and helpful. Many guests highlight the professionalism and kindness they experienced during their stay, particularly praising the reception staff for their willingness to accommodate requests and offer a warm welcome. Names like Miriam and Viola emerged in reviews for providing exceptional check-in experiences, contributing to the overall positive atmosphere of the hotel.

The hospitality provided by the staff extends beyond just the reception, as many guests noted the courteousness and professionalism throughout their interactions, be it with cleaning staff or those involved in dining services. While most guests found the personnel to be extremely helpful and accommodating, a few reviews pointed out instances of unfriendliness and communication lapses, particularly with some members of the reception and breakfast service teams.

Overall, the consensus suggests that the staff at Hotel Raffaello is a significant asset, contributing greatly to the guests' positive impressions and comfort during their visit. However, there is a slight variance in experiences suggesting room for improvement in maintaining consistent friendliness and service across all departments.

Wi-Fi

Hotel Raffaello seems to offer a mixed experience when it comes to internet connectivity. While the Wi-Fi works efficiently in the common areas, guests have faced challenges with the service, particularly within their rooms on various floors. There have been instances where the Wi-Fi requires frequent reconnections and mismatched passwords, leading to inconvenience for guests who rely on stable internet access for work or personal use. Despite these connectivity issues, visitors note that other aspects of their stay were satisfactory, with some even describing their experience at the hotel as wonderful. Addressing these Wi-Fi concerns could greatly enhance the overall guest experience at Hotel Raffaello.

Parking

Hotel Raffaello offers a notable advantage with its free parking, a rarity in a city where such amenities are often limited or costly. This feature is highly appreciated by guests who find it easy to connect to the city center via the nearby tram after parking onsite. Despite the convenience of its location and free parking, the hotel's garage space is limited and can be quite challenging to navigate, described as narrow and, at times, full. Access to the parking is directly under the hotel, providing security and accessibility. However, the garage cannot be reserved in advance, which means that availability can be hit-or-miss. While many reviewers emphasize the importance and benefit of having onsite parking, potential guests are advised to confirm space availability on arrival. Despite these challenges, the overall feedback suggests that free parking at Hotel Raffaello, combined with its clean environment and proximity to public transportation, marks a significant advantage for those traveling by car.

Family

Hotel Raffaello offers a comfortable stay with attentive and friendly staff, ensuring a pleasant experience for families traveling with young children. The rooms are spacious, allowing ease of movement and relaxation, and some offer convenient connections to the children's room, making it suitable for families who desire proximity to their little ones. Additionally, guests appreciate the hotel's pet-friendly policy, as dogs can accompany their owners without incurring an extra fee. The hotel is particularly convenient for families visiting Florence for medical treatment at the nearby Mayer hospital. Despite occasional inconveniences like early morning noise due to cleaning and the need to contact reception for air conditioning adjustments, the overall atmosphere remains welcoming, providing a restful stay amidst the lively surroundings.

4 Star

Hotel Raffaello presents a complex picture for travelers seeking a four-star experience. While some guests recognize it as offering great value for money and comfortable accommodations, many argue that it falls short of expectations traditionally associated with a four-star rating. The clean facilities and friendly staff were positive highlights among the reviews, yet issues regarding noise due to insufficient soundproofing and inconsistent cleanliness were apparent. The experience was often described as disappointing, with certain amenities like breakfast not meeting the perceived standard and expectations of a four-star hotel. Additionally, the lack of spa and massage services contributed to the notion that the hotel might be better suited for a three-star rating by some reviewers. Overall, the feedback suggests that while the hotel meets certain practical needs, it may not fully align with the luxurious comfort and comprehensive services one might anticipate from a four-star establishment.

No, Hotel Raffaello doesn't have any pool.

No, a spa isn't available at Hotel Raffaello.

Yes, Hotel Raffaello welcomes dogs.

Yes, parking facilities are available at Hotel Raffaello.

Yes, Hotel Raffaello has a gym.

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