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Summary of reviewsHotel Flawil garners widespread praise from guests for several key aspects, focusing predominantly on the positive attributes that contribute to its commendable reputation. The hotel is lauded for its ideal, central location. Situated conveniently near the train station, it allows easy travel without sacrificing tranquility; the surroundings remain quiet and relaxing despite the proximity to the main street. This advantageous position places everything within easy reach, enhancing the convenience of guests' stays while blending seamlessly into the charming city atmosphere.
The breakfast service at Hotel Flawil receives consistently favorable reviews. Guests appreciate the commendable service and the satisfying, simple yet comprehensive selection offered. Many describe the breakfast as good to super with a buffet that satisfies the needs of most guests, despite occasional suggestions for expanding the variety. The breakfast experience adds positively to the overall convenience of staying at the hotel.
Rooms at Hotel Flawil are noted for their cleanliness and modern, well-furnished appeal. Guests frequently comment on the pristine condition of the accommodations, the large and comfortable beds and spacious bathrooms. The bright and inviting environment, coupled with the impression of recently refurbished spaces, contributes to a pleasant stay. Although some guests initially found the room temperature a bit cool, the overall ambiance and pristine amenities are highly regarded.
The staff at Hotel Flawil consistently earn high marks for their friendliness and helpfulness. Guests feel warmly welcomed, noting the approachability and swift service provided by the team. While there are occasional mentions of unmet expectations in communication and service, the general sentiment remains largely positive towards the staff's efforts to ensure a pleasant and comfortable experience for guests.
Overall, Hotel Flawil successfully combines an advantageous location, satisfying breakfast offerings, clean and modern rooms and friendly staff to create a favorable experience that resonates well with guests. Show more
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Hotel with Parking
Provides parking facilities for guests. A standard hotel option with essential amenities.
Small Hotel
Hotel Flawil provides a comfortable and intimate setting with modern amenities. Its friendly staff and quiet location make it an ideal choice for a relaxing getaway. The hotel offers easy access to nearby attractions and activities.
3-Star Hotel
Located in Flawil, near St. Gallen, this hotel provides comfortable accommodation. It offers essential amenities and a convenient location for exploring the area.
Hotel where Extra Health & Safety Measures Have Been Taken
This hotel in Flawil likely follows health and safety guidelines to ensure guest well-being. Enhanced cleaning and safety protocols are typically in place.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other elektronisches Zutrittssystem
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 8 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? No
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Clean-and-safe.ch
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Sicherheitskonzept Gastronomie
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? No
Additional Information: Unsere Zimmer sind so ausgerüstet dass alles waschbar und desinfizierbar ist. Waschbare Bettinhalte, Parkett und Plattenböden usw.
Superior Single RoomFeaturing free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The single room's kitchen is available for cooking and storing food. The single room features a private entrance, soundproof walls, a tea and coffee maker, an iPad, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Superior Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a private entrance, soundproof walls, a tea and coffee maker, an iPad, as well as a flat-screen TV with streaming services. The unit has 2 beds.
Deluxe Junior SuiteFeaturing a private entrance, this suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The fully equipped kitchenette has a stovetop, a refrigerator, kitchenware and an oven. This wheelchair accessible suite features soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit offers 4 beds.
Guest Reviews
8.3
Very Good
Location
Hotel Flawil is praised for its ideal, central location that combines convenience with tranquility. Guests appreciate its proximity to the train station, making it easy to travel, yet it remains remarkably quiet despite being near the main street. The hotel is described as clean and bright, fitting seamlessly into the charming city atmosphere. Its central positioning is highlighted repeatedly, ensuring everything needed is within easy reach while still offering a peaceful stay.
Breakfast
Hotel Flawil's breakfast consistently receives positive feedback from guests, often highlighted for its commendable service and satisfying offerings. Descriptions of the breakfast range from good and sufficient to very good and even super. Many guests appreciate the simple yet comprehensive selection, noting that it provides everything needed for a pleasant start to the day. While some suggest expanding the options with alternatives like salmon, the overall sentiment is one of contentment. The breakfast buffet is a recurring favorite with only a few comments about its modest size or occasional delays. Overall, Hotel Flawil delivers a breakfast experience that meets guests' expectations and adds to the convenience of its central location.
Rooms
Hotel Flawil rooms offer a simple yet complete experience for guests. The cleanliness stands out with multiple guests noting the pristine condition of the rooms. Modern, well-furnished accommodations contribute to a bright and inviting environment, giving the impression of newly refurbished spaces. Guests appreciate the large bedrooms and bathrooms and the comfortable, large beds make for a pleasant stay. While a few found the room temperature initially a bit too cold, the overall ambiance and cleanliness remain highly regarded.
Staff
The staff at Hotel Flawil consistently receives high praise for their friendliness and helpfulness, making guests feel welcome during their stay. Positive remarks highlight the team's approachability and swift service, contributing to an overall pleasant experience. However, there are occasional mentions of unmet expectations regarding phone communication and service standards, suggesting room for improvement. Despite this, the general sentiment towards the hotel's staff remains largely favorable.
No, Hotel Flawil doesn't have any pool.
No, a spa isn't available at Hotel Flawil.
Yes, Hotel Flawil welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Hotel Flawil.