Hotel Martelli
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Summary of reviewsHotel Martelli, ideally located in the heart of Florence, provides guests with exceptional convenience due to its proximity to key landmarks such as the Santa Maria Novella train station and the Duomo, as well as easy access to the tram from the airport. This central placement allows travelers to explore the historic center and major tourist attractions with ease. The surrounding area, filled with restaurants, shops and cultural sites, immerses guests in Florence's vibrant atmosphere, making the hotel a highly recommended accommodation for an authentic and memorable experience.
Breakfast at Hotel Martelli has received mixed reviews. Many guests appreciate the lovely, historic breakfast room and find the offerings satisfying with a variety of sweet and savory options, high-quality coffee and attentive service. While some describe the breakfast as generous and well-served, others felt it lacked variety and hot food options with occasional remarks about hygiene and service quality. The overall consensus is that breakfast is decent with highlights including friendly staff and the pleasant ambiance of the breakfast room.
The hotel's rooms offer a charming mix of Renaissance elegance and modern convenience. Guests were particularly impressed with the high ceilings, frescoed murals and ornate decor in some of the larger rooms, which contribute to a comfortable and enjoyable stay. However, reviews indicate that room quality can vary. While many rooms are described as spacious, clean and cozy, others appear outdated and in need of refurbishment. Noise from the bustling streets and outdated bathrooms with small or awkward fixtures were noted as areas needing improvement. Cleanliness, however, is generally well-maintained with positive mentions of tidy rooms and communal spaces.
The staff at Hotel Martelli is frequently praised for their friendliness, helpfulness and professionalism. Guests highlight the warm welcome and high level of attention from the moment of check-in. Multilingual reception staff are noted for their courteous and efficient service, providing invaluable assistance with directions, luggage and local advice. Specific mentions of exceptional service by certain staff members underscore the hotel's strong commitment to hospitality.
Complimentary WiFi at Hotel Martelli is generally reliable and fast with many guests noting its consistent performance and good signal strength throughout the property. Although some guests experienced interruptions and weak signals, particularly in their rooms, the overall sentiment remains positive.
Parking at Hotel Martelli presents a mixed experience. While the hotel offers nearby parking garages and valet services, it does not have its own private parking. Some guests appreciated the convenience of nearby parking, although it often comes with an additional cost. Others noted challenges with availability and clarity about parking options, suggesting potential guests should plan ahead for their parking needs.
Family travelers find Hotel Martelli to be a suitable option with clean family rooms and a welcoming atmosphere. The hotel provides child-friendly meals and dining options, creating a convenient and pleasant experience for families with young children.
Opinions on the beds at Hotel Martelli are mixed. Many guests find the beds comfortable and conducive to a good night's sleep with praise for the quality of the bedding and spacious arrangements. However, some guests reported issues with bed firmness, size and quality, indicating that sleeping experiences can vary between rooms.
Overall, Hotel Martelli offers a blend of historical charm, excellent location and affordability, making it a viable option for budget-conscious travelers. While the hotel could benefit from modernization, especially in terms of soundproofing and bathroom updates, it delivers decent value for money and basic amenities appropriate for a three-star rating. It may suit young, low-maintenance travelers looking to explore Florence on a budget, while those seeking modern comfort or luxury may need to manage their expectations.
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Breakfast at Hotel Martelli has received mixed reviews. Many guests appreciate the lovely, historic breakfast room and find the offerings satisfying with a variety of sweet and savory options, high-quality coffee and attentive service. While some describe the breakfast as generous and well-served, others felt it lacked variety and hot food options with occasional remarks about hygiene and service quality. The overall consensus is that breakfast is decent with highlights including friendly staff and the pleasant ambiance of the breakfast room.
The hotel's rooms offer a charming mix of Renaissance elegance and modern convenience. Guests were particularly impressed with the high ceilings, frescoed murals and ornate decor in some of the larger rooms, which contribute to a comfortable and enjoyable stay. However, reviews indicate that room quality can vary. While many rooms are described as spacious, clean and cozy, others appear outdated and in need of refurbishment. Noise from the bustling streets and outdated bathrooms with small or awkward fixtures were noted as areas needing improvement. Cleanliness, however, is generally well-maintained with positive mentions of tidy rooms and communal spaces.
The staff at Hotel Martelli is frequently praised for their friendliness, helpfulness and professionalism. Guests highlight the warm welcome and high level of attention from the moment of check-in. Multilingual reception staff are noted for their courteous and efficient service, providing invaluable assistance with directions, luggage and local advice. Specific mentions of exceptional service by certain staff members underscore the hotel's strong commitment to hospitality.
Complimentary WiFi at Hotel Martelli is generally reliable and fast with many guests noting its consistent performance and good signal strength throughout the property. Although some guests experienced interruptions and weak signals, particularly in their rooms, the overall sentiment remains positive.
Parking at Hotel Martelli presents a mixed experience. While the hotel offers nearby parking garages and valet services, it does not have its own private parking. Some guests appreciated the convenience of nearby parking, although it often comes with an additional cost. Others noted challenges with availability and clarity about parking options, suggesting potential guests should plan ahead for their parking needs.
Family travelers find Hotel Martelli to be a suitable option with clean family rooms and a welcoming atmosphere. The hotel provides child-friendly meals and dining options, creating a convenient and pleasant experience for families with young children.
Opinions on the beds at Hotel Martelli are mixed. Many guests find the beds comfortable and conducive to a good night's sleep with praise for the quality of the bedding and spacious arrangements. However, some guests reported issues with bed firmness, size and quality, indicating that sleeping experiences can vary between rooms.
Overall, Hotel Martelli offers a blend of historical charm, excellent location and affordability, making it a viable option for budget-conscious travelers. While the hotel could benefit from modernization, especially in terms of soundproofing and bathroom updates, it delivers decent value for money and basic amenities appropriate for a three-star rating. It may suit young, low-maintenance travelers looking to explore Florence on a budget, while those seeking modern comfort or luxury may need to manage their expectations.
3-Star Hotel
Hotel Martelli is known for its beautiful rooms and common areas. The excellent breakfast enhances the overall experience, making it a memorable stay.
Hotel near Nightlife Spots
Hotel with Parking
About Hotel Martelli
License: IT048017A1TVOM8JBB
Guest Reviews
Location
Breakfast
However, some reviewers have mentioned that the breakfast can be monotonous with a limited selection that could benefit from more variety and better quality ingredients. While the breakfast is seen as adequate and simple by many, others feel it falls short of expectations, citing minimal offerings, lack of hot food and occasionally poor hygiene and service. Despite these criticisms, the overall consensus is that the breakfast is decent with some standout positive experiences, particularly in terms of the friendly staff and the pleasant ambiance of the breakfast room.
Rooms
The rooms, although varied in quality and style, generally evoke a historical ambiance with high ceilings, frescoed murals and charming decor. Some of the larger rooms are particularly luxurious, featuring ornate plasterwork, gilded furnishings, hand-painted wall murals and comfortable beds, which add to the old-world charm. Numerous visitors found their rooms spacious, clean and cozy, often highlighting the striking decor and comfortable atmosphere.
However, while certain rooms are spacious and well-decorated, others fell short of expectations. Several guests noted that parts of the hotel could use modernization with some rooms appearing outdated and in need of refurbishment. Noise was a common issue, especially in rooms facing the bustling streets of Florence and the lack of proper soundproofing sometimes detracted from the overall experience.
Bathrooms did not always meet modern standards with frequent complaints about their size and outdated fixtures. Particularly small bathrooms and bathtubs were often described as awkward and in need of an update.
Despite these drawbacks, the hotel's cleanliness was generally praised with numerous mentions of well-maintained and tidy rooms. The helpful and friendly staff also contributed positively to the overall stay.
In summary, while Hotel Martelli boasts a prime location and a distinctive historic charm, be prepared for varying room quality and occasional noise. Opt for one of the spacious, decorated rooms for the best experience.
Beds
However, not all reviews were glowing. Several guests mentioned issues with the beds being too hard or too soft, leading to discomfort. There were instances of beds being described as "extremely narrow," "worn out," and even "sunken" in the middle. Some rooms featured two single beds pushed together to form a double, which created a discrepancy in firmness and an uncomfortable sleeping experience. Problems such as noisy beds, flat pillows and old, lumpy mattresses were also recurring themes.
Overall, while many found Hotel Martelli's beds to provide a comfortable sleep, others faced challenges with bed firmness, size and quality, suggesting that experiences can vary widely from room to room.
Cleanliness
Despite these positive mentions, there are occasional concerns regarding the thoroughness and consistency of cleaning with some guests pointing out issues such as dust, mold and remnants from previous guests. Instances of "room cleanliness poor" and "cleanliness issues" indicate that the level of cleanliness may vary between rooms. Some negative experiences include dirty wardrobes, moldy bathroom grout and incomplete housekeeping tasks.
Bathrooms appear to be a particular area needing attention with mentions of them being "dated and grimy," and issues like mold and slow-draining water being noted. Several guests reported that specific cleaning tasks, like dusting or removing insects, were overlooked during their stay.
On the whole, while the hotel generally maintains a good standard of cleanliness, some improvements could be made to ensure a consistently clean environment for all guests. The positive remarks about the cleanliness of rooms and communal areas suggest that the hotel has a strong foundation in this respect, but consistency and attention to detail could be enhanced.
Staff
The concierge and front desk staff are noted for going above and beyond, often remembered for their accommodating nature and the ease with which they handle guests' requests. Staff members are described as attentive, polite and always eager to provide a great hospitality experience. Breakfast service is especially appreciated with managers ensuring guests' needs are met and that every table has what they need.
While most reviews celebrate the staff’s exceptional service, a minority highlight occasional lapses in attentiveness and professionalism. Nonetheless, the overwhelming consensus points to a team that is welcoming, kind and dedicated to ensuring a pleasant stay for all guests at Hotel Martelli.
Wi-Fi
However, experiences with the WiFi do vary. While some describe the connection as excellent, super-fast and without issues, others have faced interruptions and weak signals, especially in their rooms. Despite these occasional setbacks, the general sentiment leans towards a satisfactory to positive experience with the WiFi service.
Overall, Hotel Martelli provides a dependable and free internet connection that continues to meet the standards of many travelers.
Parking
However, guests also noted several challenges, such as a lack of clear information about parking during the reservation process and difficulties in finding available spaces. There were repeated mentions of parking facilities being full and needing closer guidance or recommendations from the hotel. Despite these setbacks, the nearby paid parking garages provide a feasible solution for those willing to pay extra for the convenience. Overall, while parking at Hotel Martelli can be managed with some planning, potential guests should be prepared for the additional costs and the need to arrange their parking ahead of time.
Family
3 Star
Several guests highlighted that the hotel represents excellent value for money given its central location in Florence and competitive pricing. The included breakfast, though not outstanding, is a welcome addition compared to other accommodations. The hotel’s soundproofing could be improved and some found the accommodation to be basic and occasionally lacking in expected services.
Despite mixed opinions on whether it lives up to its three-star rating, Hotel Martelli is noted for its affordability and convenience. It might not meet the expectations of those seeking modern comfort or luxury, but it could be suitable for young, low-maintenance travelers looking for a budget stay in Florence.
No, Hotel Martelli doesn't have any pool.
No, a spa isn't available at Hotel Martelli.
No, Hotel Martelli doesn't allow dogs.
Yes, parking facilities are available at Hotel Martelli.
No, Hotel Martelli doesn't have a gym.
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