Florence, Via Santa Caterina d'Alessandria 743.780936,11.255429(Show on Map)
9.2
Excellent
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Rapallo in Florence receives overwhelmingly positive reviews across various categories, making it an excellent choice for travelers. The hotel's prime location in a tranquil area, yet within walking distance of Florence’s bustling city center and major attractions like the Duomo and Ponte Vecchio, offers the best of both worlds: convenience and peace. Moreover, its proximity to the Firenze Santa Maria Novella train station greatly enhances travel ease.
Guests frequently commend the breakfast service, praising its variety and quality. The combination of a plentiful buffet and à la carte options, coupled with a cozy dining room, contributes to a delightful dining experience. The additional touch of complimentary afternoon tea with biscuits further elevates the overall hospitality.
The rooms at Hotel Rapallo are highly appreciated for their cleanliness, modern amenities and tasteful decoration. Comfortable beds, elegant furnishings and well-maintained facilities, including luxurious bathrooms, ensure a comfortable stay. The presence of balconies with lovely views adds to the appeal. Impeccable daily cleaning services and thoughtful room amenities further enhance guest satisfaction.
Cleanliness is a standout feature with guests consistently highlighting the hotel’s spotless environment and meticulous attention to hygiene across all facilities. This commitment to cleanliness significantly enhances the comfort and satisfaction of visitors.
The hotel staff receive high marks for their friendly and professional service. Guests feel welcomed and well cared for with staff members like Mr. Rino, Mr. Lorenzo and Mrs. Regina often receiving special mentions. Their helpfulness and warm demeanor contribute significantly to the positive experience.
The reliable and strong Wi-Fi, though with occasional minor issues, is generally appreciated by guests. Parking, despite being somewhat expensive, is well-managed with secure valet services that provide convenience and peace of mind.
Guests often emphasize the high quality of the beds, noting their comfort and support, which guarantees restful nights. Despite minor critiques, such as the absence of a minibar, the hotel meets and often exceeds four-star standards. Its charming historic ambiance and boutique-style charm, combined with personalized service, create a chic and cozy environment.
Hotel Rapallo is also noted for its romantic ambiance, making it an ideal choice for couples seeking a memorable and intimate stay. The lovely terrace settings and the quiet, intimate atmosphere contribute to its fairytale-like charm, perfect for romantic getaways.
Overall, Hotel Rapallo stands out as a top choice for visitors to Florence, offering excellent location, quality accommodation, outstanding service and a charming ambiance.
Categories
Boutique-Style
Historic
Romantic
Parking
4 Star
Luxury
Nightlife
Business
Accessible
Room Types
Double or Twin RoomElegant room with white classic furnishings, parquet floors and free Wi-Fi. Facilities include a minibar, tea/coffee maker and flat-screen TV with satellite and pay-per-view channels.
Please specify bed preference when booking.
Double or Twin Room with TerraceWith a 20-m2 terrace, this room has air conditioning, flat-screen TV and soundproofing.
About Hotel Rapallo
Registry or License or Notification Number: 048017ALB0127, IT048017A1Q5PKYLV5
Guest Reviews
9.2
Excellent
Review Summaries
Location
Hotel Rapallo boasts an enviable location that allows guests to experience the best of Florence with ease. Nestled within a quiet area, it is just a short stroll away from the bustling city center, offering a perfect balance between tranquility and convenience. The hotel is ideally situated, making it easy to explore the historic center, renowned museums and iconic landmarks on foot.
Travelers will appreciate the proximity to the Firenze Santa Maria Novella train station, which is a mere 10-15 minute walk, facilitating seamless travel within Italy. Despite being centrally positioned, the hotel is slightly removed from the intense hustle and bustle, ensuring a peaceful stay.
Surrounding the hotel are charming restaurants, cafes and local markets, enriching the local experience without the need for lengthy commutes. Major attractions such as the Duomo, Ponte Vecchio and various museums are all within a comfortable walking distance.
Overall, Hotel Rapallo offers a strategic and well-connected location, making it an excellent base for visitors keen on exploring Florence's rich cultural and historical heritage on foot, while enjoying the comfort and quiet of a well-appointed retreat.
Breakfast
The breakfast at Hotel Rapallo consistently receives high praise from guests. It is frequently described as fantastic, excellent and delicious with many appreciating the variety and quality offered. Guests enjoy both a plentiful buffet and à la carte options, which include freshly made dishes and a good selection of fruits, yogurts and granola. The breakfast room is noted for being cozy and sometimes even described as beautiful, adding to the overall pleasant experience.
Several reviews highlight the child-friendly nature of the breakfast and the attentive, helpful staff who contribute to a delightful morning dining experience. Guests also value the added touch of an afternoon tea with biscuits, which is available free of charge.
Despite the overwhelmingly positive feedback, a few guests mention that the selection could be improved or that the breakfast room may be small. Nonetheless, the consistent quality, combined with excellent service and a varied selection, makes breakfast at Hotel Rapallo a standout feature for many visitors.
Rooms
Hotel Rapallo consistently impresses guests with its combination of comfort, cleanliness and modern amenities. The rooms are frequently described as spacious, tastefully decorated and extremely clean, making for a pleasant stay. Many guests appreciated the comfortable beds, modern furnishings and well-maintained facilities, including luxurious bathrooms with copious free toiletries.
Several rooms come with small or large balconies offering lovely views of Florence, adding to the overall appeal. Despite a few mentions of smaller room sizes and outdated decor in some instances, most reviews highlight the quality and aesthetic of the interiors. The rooms are well-equipped with all necessary conveniences, excellent sound insulation and efficient air conditioning, making for a peaceful and comfortable experience.
Guests also noted the impeccable daily cleaning service and the thoughtful room amenities, including good lighting, ample storage space and proper seating arrangements. The Hotel Rapallo seems to provide excellent value for money with many guests noting the high quality of their accommodation relative to the cost.
Overall, Hotel Rapallo's rooms are a blend of elegance and practicality, ensuring a comfortable stay with all the modern touches one might need.
Beds
Hotel Rapallo offers a remarkably comfortable sleeping experience, consistently praised by guests for its excellent bedding. Guests describe the beds as exceedingly comfortable and supportive, often highlighting the superior quality of the mattresses and pillows. Many reviews mention how the beds are not only comfortable but also spacious, ensuring a restful night's sleep. The high-quality materials used in both the beds and bedding contribute to a serene and relaxing environment. With the comfort of the beds frequently emphasized, it’s clear that Hotel Rapallo prioritizes the quality of sleep for its guests, making it an ideal choice for travelers seeking restful accommodations.
Cleanliness
Hotel Rapallo consistently impresses guests with its exceptional standards of cleanliness. Visitors frequently highlight the hotel’s spotless and immaculate environment, reflecting meticulous attention to detail. The rooms are described as not only very clean but also well-maintained and comfortable, providing a serene and inviting atmosphere. Cleanliness extends beyond the rooms with the entire facility being consistently praised for its orderly and neat condition. Guests appreciate the care taken in maintaining clean and tidy surroundings, including areas such as bathrooms, sheets and towels, which are frequently noted for their impeccable state.
Highly recommended for those prioritizing hygiene, Hotel Rapallo ensures an extraordinary level of cleanliness across all its facilities. The establishment is commended for being clean, well-organized and quiet, allowing for a comfortable stay in a beautiful location. The impressive cleaning standards are a recurring theme, making the hotel a reassuring choice for travelers seeking a hygienic and pleasant experience. Overall, Hotel Rapallo's commitment to maintaining a pristine environment significantly enhances the comfort and satisfaction of its guests.
Staff
At Hotel Rapallo, the staff consistently receive high praise for their exceptional service and hospitality. Guests frequently commend the team for their friendliness, professionalism and attentiveness. The personnel are noted for being incredibly welcoming and accommodating, making visitors feel comfortable and at home. Many reviews highlight the helpful nature of the staff, who are always willing to assist with directions, restaurant suggestions and other local insights.
The reception team is described as polite, obliging and efficient, providing excellent customer service from the moment guests check-in. Waitstaff are also recognized for their attentive service and professionalism. Special mentions often go to individual staff members like Mr. Rino, Mr. Lorenzo and Mrs. Regina for standing out in their roles.
Overall, the Hotel Rapallo staff are celebrated for their courteous and warm demeanor, their ability to speak good English and their dedication to making each guest’s stay as enjoyable as possible.
Wi-Fi
Guests at Hotel Rapallo frequently commend the Wi-Fi for its reliability and strong, stable signal throughout the premises. Many appreciate the high-speed and free access, noting that the internet connection is generally very good and works well throughout their stay. Although a few have mentioned that the Wi-Fi didn’t work very well or was slow at times, these instances appear to be exceptions rather than the norm. For the most part, visitors can expect a dependable and effective internet experience at the hotel. Additionally, there are mentions of potential improvements, such as enabling internet use on the TV, but overall, the Wi-Fi service receives positive feedback.
Parking
Hotel Rapallo offers several parking options that have been well-received by its guests. One of the most praised features is the secure and hassle-free valet service, which provides a convenient solution for those traveling with a vehicle. Guests appreciate the peace of mind that comes with knowing their car is parked securely in a garage, even if the service is somewhat expensive, typically around 30 to 40 Euros per day.
The hotel staff's efficiency in managing the parking service was noted positively with reports of cars being picked up and dropped off quickly, usually within 10 to 15 minutes. While some guests have mentioned that parking is outsourced and that there are instances of no on-site parking spaces being available, the alternative arrangements at nearby garages appear to be smooth and well-handled by the hotel’s reception staff.
Overall, while the cost of parking is considered high by some guests, the convenience, security and excellent valet service at Hotel Rapallo contribute to a positive experience for travelers.
4 Star
Hotel Rapallo in Florence consistently maintains and meets four-star standards, delivering satisfactory and deserving service for its rating. Guests appreciate its clean and beautiful facilities, noting that it compares well with other four-star properties. The hotel exudes a charm that some even liken to a five-star experience, emphasizing its quality and consistency. Visitors find it well-positioned in the heart of the city, ensuring convenient access to local attractions.
Despite being generally regarded as excellent and maintaining four-star expectations, there are minor critiques about certain aspects such as the absence of a minibar, which some felt was a shortfall for a hotel of its category. While some consider it slightly outdated or expensive relative to its star rating, the overall sentiment leans towards it being a good value for money and a worthy four-star stay. The hotel upholds a standard that resonates with both seasoned travelers and first-time visitors alike.
Historic
Hotel Rapallo boasts an undeniable historical charm, rich in history and beautifully historic. The property's classic architecture and preserved historic features provide a charming historic ambiance that guests appreciate. Nestled in a historic district, the hotel offers a good location at the entrance of the city center, making historic attractions very accessible. Walking tours through the nearby historic areas are available, allowing visitors to immerse themselves in the old-world charm that surrounds the hotel. While it is situated a little off the historic city center, the proximity to these areas ensures a delightful and culturally enriching stay.
Boutique-Style
Tucked away in the heart of the city, Hotel Rapallo offers an intimate and charming boutique atmosphere that is both chic and cozy. Guests frequently describe it as a beautiful and tastefully decorated establishment, perfect for those who appreciate unique and refined decor. Despite its small size, the hotel exudes an elegant charm and provides a comfortable, classy experience.
The rooms are often praised for being clean, quaint and well-managed, ensuring a comfortable stay with a touch of luxury. Personalized service is a hallmark here, contributing to the hotel's boutique feel and making guests feel valued and well-cared for. Whether it's the quirky details or the overall stylish ambiance, Hotel Rapallo stands out as an excellent boutique hotel that combines elegance with coziness.
Romantic
Hotel Rapallo offers a romantic escape with a fairytale-like room and terrace setting that creates a charming ambiance for guests. The hotel provides an ideal environment for couples with romantic rooms and a quiet, intimate setting. Whether for a quick getaway or a more extended stay, the romantic feel throughout the hotel promises to make any visit a memorable experience. The venue's lovely ambiance and perfect location for couples ensure that it serves as a wonderful backdrop for romantic occasions.
FAQ
No, Hotel Rapallo doesn't have any pool.
No, a spa isn't available at Hotel Rapallo.
No, Hotel Rapallo doesn't allow dogs.
Yes, parking facilities are available at Hotel Rapallo.
