Lumar Hotel
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Summary of reviewsLumar Hotel enjoys a prime central location in downtown Florianópolis, attracting guests who appreciate its convenience to numerous attractions, transportation hubs and major landmarks. Its strategic positioning near the historic center, Hercilio Luz Bridge and various dining and entertainment options make it an excellent base for both professional and leisure activities.
The breakfast at Lumar Hotel receives mixed reviews. Many guests find it delightful, well-served and offering a decent variety of options, complementing the hotel's superb location. However, there are reports of inconsistency in quality with complaints about lack of variety, cold food and cleanliness, indicating room for improvement.
Dinner services at the hotel appear less favorable. Guests frequently mention limited room service and subpar food quality in the dining room. Despite these shortcomings, the hotel's proximity to excellent nearby restaurants compensates, offering diverse dining options just a short walk away.
Rooms at Lumar Hotel receive varied feedback. Positively, some guests enjoy spacious accommodations with stunning views and functional showers. However, many point out significant issues like outdated furniture, mold, insufficient cleaning and malfunctioning air conditioning. These recurring problems suggest that the hotel would benefit from substantial renovation and maintenance efforts.
Cleanliness is a critical concern with numerous guests citing dirty rooms, stained linens and poorly maintained common areas. However, there are sporadic mentions of satisfactory cleaning services, although these are overshadowed by the overall negative sentiment.
Staff at Lumar Hotel receive mixed reviews, praised for their friendliness and helpfulness, yet hampered by reports of inconsistent training and language barriers. Improving staff training and resources could enhance the guest experience notably.
The free WiFi service is another area requiring attention with many guests reporting weak and unreliable connectivity, especially in the rooms. Consistent and reliable WiFi service would significantly improve guest satisfaction.
Parking facilities at Lumar Hotel pose challenges for many guests, who find the additional fees high and the parking areas tight and inconvenient. Improved communication about parking costs and better parking management are needed.
Family-friendly services are generally well-received due to the hotel’s spacious rooms and central location, making it convenient for family travel. However, a lack of children's amenities and basic facilities like cribs suggests room for improvement in accommodating families.
The nightlife scene around Lumar Hotel is vibrant with easy access to pubs, bars and other attractions, though it can be noisy and potentially feel unsafe at night. Noise disturbances from nearby nightclubs and thin walls also detract from the overall experience.
The bed situation at Lumar Hotel shows a need for refurbishment with many guests finding the beds uncomfortable and outdated. Addressing these issues would enhance comfort for future visitors.
Considering its three-star rating, Lumar Hotel offers reasonable value with its central location and friendly staff. While the structure and facilities are basic and require updates, it is a cost-effective choice for those prioritizing affordability over luxury.
Lastly, the hotel is dog-friendly, accommodating pets with designated areas and suitable environments. However, additional charges for pet stay can cause confusion, despite prior notifications.
Overall, Lumar Hotel stands out for its central location and friendly staff but requires significant improvements in facilities, cleanliness and consistency in services to enhance the guest experience.
Categories
The breakfast at Lumar Hotel receives mixed reviews. Many guests find it delightful, well-served and offering a decent variety of options, complementing the hotel's superb location. However, there are reports of inconsistency in quality with complaints about lack of variety, cold food and cleanliness, indicating room for improvement.
Dinner services at the hotel appear less favorable. Guests frequently mention limited room service and subpar food quality in the dining room. Despite these shortcomings, the hotel's proximity to excellent nearby restaurants compensates, offering diverse dining options just a short walk away.
Rooms at Lumar Hotel receive varied feedback. Positively, some guests enjoy spacious accommodations with stunning views and functional showers. However, many point out significant issues like outdated furniture, mold, insufficient cleaning and malfunctioning air conditioning. These recurring problems suggest that the hotel would benefit from substantial renovation and maintenance efforts.
Cleanliness is a critical concern with numerous guests citing dirty rooms, stained linens and poorly maintained common areas. However, there are sporadic mentions of satisfactory cleaning services, although these are overshadowed by the overall negative sentiment.
Staff at Lumar Hotel receive mixed reviews, praised for their friendliness and helpfulness, yet hampered by reports of inconsistent training and language barriers. Improving staff training and resources could enhance the guest experience notably.
The free WiFi service is another area requiring attention with many guests reporting weak and unreliable connectivity, especially in the rooms. Consistent and reliable WiFi service would significantly improve guest satisfaction.
Parking facilities at Lumar Hotel pose challenges for many guests, who find the additional fees high and the parking areas tight and inconvenient. Improved communication about parking costs and better parking management are needed.
Family-friendly services are generally well-received due to the hotel’s spacious rooms and central location, making it convenient for family travel. However, a lack of children's amenities and basic facilities like cribs suggests room for improvement in accommodating families.
The nightlife scene around Lumar Hotel is vibrant with easy access to pubs, bars and other attractions, though it can be noisy and potentially feel unsafe at night. Noise disturbances from nearby nightclubs and thin walls also detract from the overall experience.
The bed situation at Lumar Hotel shows a need for refurbishment with many guests finding the beds uncomfortable and outdated. Addressing these issues would enhance comfort for future visitors.
Considering its three-star rating, Lumar Hotel offers reasonable value with its central location and friendly staff. While the structure and facilities are basic and require updates, it is a cost-effective choice for those prioritizing affordability over luxury.
Lastly, the hotel is dog-friendly, accommodating pets with designated areas and suitable environments. However, additional charges for pet stay can cause confusion, despite prior notifications.
Overall, Lumar Hotel stands out for its central location and friendly staff but requires significant improvements in facilities, cleanliness and consistency in services to enhance the guest experience.
Dog Friendly Hotel
This hotel is pet-friendly, making it a suitable option for travelers with dogs. Its central location provides easy access to the city's attractions.
Hotel near Nightlife Spots
Located in the city center, this hotel offers proximity to the nightlife around Conselheiro Mafra street. Guests can easily find bars and clubs within walking distance. The hotel offers a comfortable and affordable stay for those wanting to experience the city's nightlife.
Hotel with Parking
This hotel has parking available. It is located in downtown Florianópolis, providing convenience for accessing city attractions.
3-Star Hotel
Lumar Hotel is centrally located and offers a comfortable and convenient stay. It provides easy access to the city's amenities and attractions.
Family Friendly Hotel
Guest Reviews
Lumar Hotel is centrally located in downtown Florianópolis, earning considerable praise for its prime position. Nestled close to numerous attractions, supermarkets, markets, pubs, restaurants and transportation hubs, the hotel offers guests unparalleled convenience. The hotel is just steps away from the historic center, the Hercilio Luz Bridge and various tourist spots, making it ideal for those wanting to explore the city on foot.
Guests appreciate the close proximity to the bus station and the fast access to downtown, ensuring connectivity to both local and intercity destinations. Additionally, its strategic location near major landmarks, commercial areas and the waterfront provides a perfect base for professional and leisure activities.
Despite other varying opinions on the facilities and services, the hotel's location stands out as its most significant advantage. This central spot is highly beneficial for visitors focused on experiencing the heart of the city, providing easy access to events, tourist spots and key amenities, which significantly enhances the overall guest experience. For travelers looking for cost-effective accommodation with a central and convenient setting in Florianópolis, Lumar Hotel's location remains its top selling point.
The breakfast experience at Lumar Hotel seems to offer a broad spectrum of guest opinions with notable variety. Positively, numerous reviews commend the breakfast for being very good, delicious and well-served with a good variety of options. It’s noted as a strong point of the hotel, complementing its excellent location. Guests appreciate the satisfactory and pleasant aspects of the breakfast, praising its simplicity and fresh quality, citing it as good for the value.
However, a significant number of reviews also highlight negative aspects. Many guests describe the breakfast as terrible, weak, very poor and disappointing. Common complaints include a lack of variety, cold food, stale bread and bad coffee. Issues like the absence of replenishment, overcrowded breakfast areas and delayed start times further detract from the experience. The quality and cleanliness also appear inconsistent with some finding the buffet island and utensils dirty and in need of attention. Overall, while there are commendable elements, the breakfast at Lumar Hotel could benefit from greater consistency and variety to better meet guests' expectations.
Lumar Hotel proves to be a mixed culinary experience for its guests. While some appreciate the very interesting gastronomic center and the presence of excellent nearby restaurants such as Dona Delicia, issues with the hotel's own dinner service are frequently noted. Guests have pointed out that there is often no room service with the kitchen closed in the evenings except for breakfast. The food quality in the dining room has been criticized as not fresh or tasty with a specific mention of risotto likened to dog food.
Despite these shortcomings, the hotel is praised for its convenient location, which offers many places to eat and options for dining nearby. Reasonable drink prices in the hotel’s dining facilities seem to be a redeeming aspect. However, guests should not expect a varied menu, as dinner options are reported to be limited and lacking diversity. Overall, the highlights of the hotel's culinary offerings lie outside its doors with a wealth of nearby eateries that cater to different tastes.
Lumar Hotel offers rooms with notable positives such as spaciousness, decent cleanliness in some instances and stunning views of the Hercilio Bridge. Guests also appreciated the showers, which were described as having good water pressure and functionality. Some accommodations were considered cozy and welcoming with reasonably good lighting and satisfactory reception service.
However, the overwhelming consensus from reviews indicates that the rooms require significant improvements and maintenance. Common issues include old and moldy furniture, musty odors and insufficient cleaning. The air conditioning units often malfunction with many guests noting poor temperature control. Additionally, many rooms have outdated facilities such as non-functional TVs, broken mirrors and insufficient electrical outlets.
The state of the rooms varies, but many are described as uncomfortable and deteriorated with numerous reports of mold on walls, ceilings and even headboards. Guests frequently found insect infestations, particularly termites and cockroaches, adding to the discomfort. There are also complaints about insufficient and dirty linens with many guests experiencing a lack of essential items like towels.
Overall, while some aspects of the rooms are satisfactory to certain guests, the consensus suggests that the hotel is in dire need of a comprehensive renovation and consistent maintenance to address the multitude of issues reported, ensuring a comfortable and enjoyable stay for future visitors.
The bed situation at Lumar Hotel appears to be a mixed bag, comprising both commendable and unfavorable elements. Although a few guests found the beds comfortable with clean and well-arranged linens, the majority pointed out significant issues. Most notably, the beds and mattresses are frequently described as old, uncomfortable and noisy. Common complaints include hard beds, worn-out and torn mattresses, smelly and stained linens and inadequate bed sizes for couples. Some guests even reported structural problems like broken bed frames and loose screws. These consistent issues highlight a pressing need for a comprehensive renovation to address the concerns raised, ensuring a more consistent and satisfactory experience for future guests.
Reviews for Lumar Hotel reveal significant dissatisfaction with the cleanliness aspect, painting a rather bleak picture. Guests frequently cited the hotel's overall dirtiness, pointing out filthy rooms, stained and yellowed linens and insufficient upkeep in common areas like corridors and elevators. Bathroom cleanliness was a particular concern with complaints about mold, hair, stains and unpleasant odors. There were continual observations of non-functional amenities, including dirty air conditioners, broken toilets and outdated furniture covered in dust.
Maintenance issues like leaking bathrooms and rusty fixtures further exacerbated the negative impression. Additionally, guests noted a lack of regular cleaning service during their stays, leaving rooms, bedding and towels in a poor state. In contrast, positive comments were sparse with a few mentions of clean rooms and good cleaning services, but these were overshadowed by the overwhelming feedback on the hotel's inadequate hygiene and general upkeep.
At Lumar Hotel, the staff receives a mixed bag of feedback from guests. On the positive side, many guests find the staff to be exceptionally friendly, polite and attentive. The reception personnel are often described as receptive and helpful with specific mentions of individuals like João who provide excellent customer service. Housekeeping and breakfast staff also receive high praise for their helpfulness and dedication.
However, recurring issues cast a shadow over these positive experiences. Several reviews highlight a lack of training among employees, leading to inefficient service and occasional rudeness, particularly at the reception. Some guests have encountered language barriers with staff members who do not speak Portuguese, which can complicate communication and service delivery. Issues such as delayed check-ins, unfulfilled room requests and poor response to complaints further detract from the overall guest experience.
Despite the hotel's efforts to provide good service, these inconsistencies suggest a need for better staff training and resource allocation to meet guest expectations consistently. While the warmth and friendliness of many staff members are commendable, addressing the highlighted shortcomings could significantly improve the overall guest satisfaction at Lumar Hotel.
Lumar Hotel offers free WiFi as part of their services, but many guests have reported significant issues with the connectivity. While some have experienced a good, stable WiFi connection, particularly in certain areas, the majority of reviews paint a different picture. Several guests noted that WiFi did not work properly in their rooms with some stating that it didn't work at all. The connection was often described as weak, unreliable or extremely slow with the signal frequently cutting out or not reaching higher floors. There were multiple remarks about needing maintenance for the WiFi and specific mentions that it only worked intermittently in the reception area. Despite the hotel's good cost-benefit ratio, the overall sentiment indicates that Lumar Hotel needs to address its WiFi issues to enhance the guest experience.
Guests at Lumar Hotel frequently express concerns about the parking facilities. A recurring issue is the additional parking fee, which many find high and not clearly communicated at the time of booking. Guests report that parking costs 50 reais per day, a rate seen as exorbitant when compared to nearby options. The parking lot itself is often described as very tight, making it difficult to maneuver and park vehicles safely. Some guests also noted that the parking areas are far from the hotel and can be disorganized with inadequate security and poor cleanliness. Despite a few mentions of safe parking options, the overall sentiment is that the parking facilities are insufficient for the number of guests and in need of significant improvement.
Lumar Hotel offers a family-friendly environment with spacious rooms that are perfect for family stays. Its excellent location is a major plus, being close to the city center, bus station, shops and markets, making it very convenient for family travel. Described as a good environment and a very quiet place, it provides a comfortable setting for parents and children alike.
However, there are notable areas for improvement. Guests mentioned a lack of entertainment options and limited amenities for children. Families with babies and small children faced challenges due to the absence of cribs and basic facilities like bedding and temperature control. Some rooms had issues like cut wires on phones and non-functional air conditioning.
Additionally, despite reservations, the availability of family rooms was inconsistent. Some guests also faced difficulties with event-related crowding, such as crowded elevators and closely placed tables.
In summary, while Lumar Hotel has the potential to be a great family-friendly option with its spacious rooms and convenient location, additional focus on improving children's amenities and room facilities is needed to better accommodate families.
Lumar Hotel boasts a central location right in the historic center with the convenience of pubs, bars and a supermarket just around the corner. This prime spot offers a lively atmosphere at night with lots of activities and numerous people around. However, the area can also be a bit tricky; some reviews mention street noise due to nightclubs, thin walls allowing noise from adjacent rooms and street noise causing disturbances at night. The surroundings might feel a bit deserted and potentially unsafe at night with reports of homeless individuals approaching passersby. Despite these concerns, the hotel's location near the downtown area is a significant draw for guests seeking a central base to explore the city.
Situated in a convenient location, Lumar Hotel offers a reasonable cost-benefit ratio. The friendly and attentive staff enhance the experience despite the hotel’s simplicity and need for updates. The structure is basic and aged with old furniture and facilities requiring maintenance. Despite some discrepancies between the rooms’ illustrated photos and reality, the rooms were generally passable according to three-star standards.
For a three-star hotel, it provides a good value, although it does not match higher expectations. Guests noted that the quality of services and facilities aligns with what one might anticipate from similar establishments in Florianópolis. While not luxurious, it’s a decent choice for those prioritizing affordability and location over premium amenities. Parking is paid and there are no room service options, but overall it offers acceptable performance for its rating.
Lumar Hotel is recognized for its dog-friendly policies, allowing guests to bring their pets along during their stay. The hotel features a designated pet area, ensuring that pets have a comfortable space to relax. However, some guests have commented on the additional charges for pet accommodation with fees around R$30 to R$50 per day, sometimes leading to confusion despite prior notification.
Despite these charges, the hotel provides a suitable environment for pets, although there have been concerns regarding the lack of soundproofing making it potentially less ideal for some animals. Overall, Lumar Hotel makes an effort to cater to guests traveling with pets, offering basic amenities to ensure that furry friends can enjoy their stay alongside their owners.
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Location
Guests appreciate the close proximity to the bus station and the fast access to downtown, ensuring connectivity to both local and intercity destinations. Additionally, its strategic location near major landmarks, commercial areas and the waterfront provides a perfect base for professional and leisure activities.
Despite other varying opinions on the facilities and services, the hotel's location stands out as its most significant advantage. This central spot is highly beneficial for visitors focused on experiencing the heart of the city, providing easy access to events, tourist spots and key amenities, which significantly enhances the overall guest experience. For travelers looking for cost-effective accommodation with a central and convenient setting in Florianópolis, Lumar Hotel's location remains its top selling point.
Breakfast
However, a significant number of reviews also highlight negative aspects. Many guests describe the breakfast as terrible, weak, very poor and disappointing. Common complaints include a lack of variety, cold food, stale bread and bad coffee. Issues like the absence of replenishment, overcrowded breakfast areas and delayed start times further detract from the experience. The quality and cleanliness also appear inconsistent with some finding the buffet island and utensils dirty and in need of attention. Overall, while there are commendable elements, the breakfast at Lumar Hotel could benefit from greater consistency and variety to better meet guests' expectations.
Dinner
Despite these shortcomings, the hotel is praised for its convenient location, which offers many places to eat and options for dining nearby. Reasonable drink prices in the hotel’s dining facilities seem to be a redeeming aspect. However, guests should not expect a varied menu, as dinner options are reported to be limited and lacking diversity. Overall, the highlights of the hotel's culinary offerings lie outside its doors with a wealth of nearby eateries that cater to different tastes.
Rooms
However, the overwhelming consensus from reviews indicates that the rooms require significant improvements and maintenance. Common issues include old and moldy furniture, musty odors and insufficient cleaning. The air conditioning units often malfunction with many guests noting poor temperature control. Additionally, many rooms have outdated facilities such as non-functional TVs, broken mirrors and insufficient electrical outlets.
The state of the rooms varies, but many are described as uncomfortable and deteriorated with numerous reports of mold on walls, ceilings and even headboards. Guests frequently found insect infestations, particularly termites and cockroaches, adding to the discomfort. There are also complaints about insufficient and dirty linens with many guests experiencing a lack of essential items like towels.
Overall, while some aspects of the rooms are satisfactory to certain guests, the consensus suggests that the hotel is in dire need of a comprehensive renovation and consistent maintenance to address the multitude of issues reported, ensuring a comfortable and enjoyable stay for future visitors.
Beds
Cleanliness
Maintenance issues like leaking bathrooms and rusty fixtures further exacerbated the negative impression. Additionally, guests noted a lack of regular cleaning service during their stays, leaving rooms, bedding and towels in a poor state. In contrast, positive comments were sparse with a few mentions of clean rooms and good cleaning services, but these were overshadowed by the overwhelming feedback on the hotel's inadequate hygiene and general upkeep.
Staff
However, recurring issues cast a shadow over these positive experiences. Several reviews highlight a lack of training among employees, leading to inefficient service and occasional rudeness, particularly at the reception. Some guests have encountered language barriers with staff members who do not speak Portuguese, which can complicate communication and service delivery. Issues such as delayed check-ins, unfulfilled room requests and poor response to complaints further detract from the overall guest experience.
Despite the hotel's efforts to provide good service, these inconsistencies suggest a need for better staff training and resource allocation to meet guest expectations consistently. While the warmth and friendliness of many staff members are commendable, addressing the highlighted shortcomings could significantly improve the overall guest satisfaction at Lumar Hotel.
Wi-Fi
Parking
Family
However, there are notable areas for improvement. Guests mentioned a lack of entertainment options and limited amenities for children. Families with babies and small children faced challenges due to the absence of cribs and basic facilities like bedding and temperature control. Some rooms had issues like cut wires on phones and non-functional air conditioning.
Additionally, despite reservations, the availability of family rooms was inconsistent. Some guests also faced difficulties with event-related crowding, such as crowded elevators and closely placed tables.
In summary, while Lumar Hotel has the potential to be a great family-friendly option with its spacious rooms and convenient location, additional focus on improving children's amenities and room facilities is needed to better accommodate families.
Nightlife
3 Star
For a three-star hotel, it provides a good value, although it does not match higher expectations. Guests noted that the quality of services and facilities aligns with what one might anticipate from similar establishments in Florianópolis. While not luxurious, it’s a decent choice for those prioritizing affordability and location over premium amenities. Parking is paid and there are no room service options, but overall it offers acceptable performance for its rating.
Dog Friendly
Despite these charges, the hotel provides a suitable environment for pets, although there have been concerns regarding the lack of soundproofing making it potentially less ideal for some animals. Overall, Lumar Hotel makes an effort to cater to guests traveling with pets, offering basic amenities to ensure that furry friends can enjoy their stay alongside their owners.
No, Lumar Hotel doesn't have any pool.
No, a spa isn't available at Lumar Hotel.
Yes, Lumar Hotel welcomes dogs.
Yes, parking facilities are available at Lumar Hotel.
No, Lumar Hotel doesn't have a gym.
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