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Summary of reviewsTropicanas Hotel e Eventos enjoys high praise for its outstanding location. Guests appreciate the hotel's proximity to Canavieiras beach and its accessibility to local amenities such as restaurants, markets, shops and pharmacies. The hotel is conveniently situated a few blocks from the city center, yet retains a quiet atmosphere, balancing accessibility and tranquility.
Guests commend the hotel for its attentive staff, solid accommodations and well-maintained facilities. The leisure areas, including multiple swimming pools, stand out as particularly impressive features, contributing to the overall satisfaction of visitors. The heated pools receive exceptional feedback for their cleanliness and appeal, offering a delightful experience regardless of the weather.
The breakfast experience at Tropicanas Hotel e Eventos is largely positive. It is described as delicious and well-served with a wide range of options, including cakes, pies and fruits. The attentive service from the staff adds to the pleasant breakfast experience, despite some guests noting the need for more variety in savory options and better protein selections.
Room experiences are mixed with many guests appreciating the spaciousness, comfort and modern touches in some of the renovated rooms. However, there are notable concerns about cleanliness inconsistencies, maintenance issues and the comfort of the beds. Reports of dirty rooms, cockroach sightings and uncomfortable bedding due to the practice of pushing single beds together detract from the overall room experience.
Cleanliness reviews are similarly mixed. While some guests praise the hotel's clean and organized environment, others report significant issues such as dirty towels, stained bedsheets and insect infestations. The hotel's cleaning services seem to be inconsistent with some guests experiencing inadequate room cleaning and maintenance.
The hotel's staff receives high praise for their friendliness, helpfulness and overall excellent service. Despite occasional lapses in attentiveness at the reception desk, the general consensus is that the employees provide a hospitable and welcoming environment with specific staff members like Tereza, Lia, Cristiano and Patricia being commended for their exceptional service.
However, the hotel's free Wi-Fi service is a major area of concern. It is functional only in common areas such as the pool, reception and restaurant, leaving guests unable to access the internet in their rooms. This has led to inconvenience, particularly for those needing reliable internet connectivity for streaming or work.
In summary, Tropicanas Hotel e Eventos offers a prime location with easy access to the beach and local amenities, complemented by excellent service and leisure options, especially the exceptional pool facilities. However, improvements in room cleanliness, maintenance, bed comfort and Wi-Fi availability are crucial to enhancing the overall guest experience. Show more
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Categories
Aparthotel with Outdoor Pool
The hotel features two outdoor swimming pools, including a children's pool with a waterslide, offering fun for the whole family.
Aparthotel where Dogs Stay Free
This aparthotel provides a comfortable and convenient stay for dogs. The spacious accommodations and pet-friendly policies make it a great choice for pet owners. The hotel's location offers easy access to local attractions, ensuring a memorable stay for both owners and their furry friends.
Aparthotel with Children's Pool
Listed as a family-friendly aparthotel, it includes a swimming pool among its amenities, suitable for families looking for a place to cool off.
Aparthotel with Heated Pool
This hotel features a comprehensive complex of thermal pools, including a semi-olympic heated pool (20m x 6m x 1.3m), a round pool with hydro-massage, and four jacuzzis with hydro-massage and chromotherapy. It also has a dedicated heated children's pool.
Aparthotel near The Beach
Aparthotel Taking Steps Towards Sustainability
Dog Friendly Aparthotel
Dogs Stay Free
Aparthotel with Swimming Pool
Heated Pool Indoor Pool Children's Pool Pool Water Slide Pool Lap Lanes Outdoor Pool
Accessible Aparthotel
3-Star Aparthotel
Aparthotel with Pool Lap Lanes
Aparthotel with Pool Water Slide
Aparthotel with Indoor Pool
Room Types
Guest Reviews
7.6
Good
Location
Tropicanas Hotel e Eventos is highly praised for its outstanding location. Guests appreciate its close proximity to Canavieiras beach, making it convenient for beachgoers. The hotel is also near a variety of restaurants, markets, shops and pharmacies, which adds to its appeal. Visitors frequently highlight that it is situated just a few blocks from the heart of the city, yet retains a quiet atmosphere, providing a perfect balance between accessibility and tranquility.
The positive aspects don't end with the location; the hotel also impresses with its attentive staff, solid accommodations and well-maintained facilities. The leisure areas, including swimming pools, are particularly lauded, adding to the overall satisfaction of guests. Additionally, the hotel's breakfast and other services receive positive mentions, creating a well-rounded experience.
In summary, Tropicanas Hotel e Eventos offers a prime location with convenient access to local amenities and the beach, complemented by excellent service and ample leisure options, making it a favored choice for visitors to Canavieiras.
Breakfast
Guests at Tropicanas Hotel e Eventos have shared varied opinions about the breakfast experience. Many find the breakfast to be very good, well-served and complete with a wide range of options. The diverse offering includes cakes, pies and fruits, which are noted to be both tasty and abundant. Guests frequently described the morning fare as delicious and spectacular, highlighting the excellent service from the staff.
However, some reviews pointed out areas for improvement. A recurring theme was the lack of variety, especially in savory options and proteins. Items like scrambled eggs, cheese bread and quality black coffee were sometimes missing or insufficient. While the breakfast generally received praise for its overall quality and taste, a few guests mentioned specific shortcomings, such as the preference for butter over margarine and natural juice over powdered mixes.
Despite some mixed feelings regarding the variety and consistency, the breakfast at Tropicanas Hotel e Eventos is mostly appreciated by guests for its richness and the attentive service provided.
Rooms
Tropicanas Hotel e Eventos offers a mixed experience when it comes to its rooms. On the positive side, guests have noted that many of the rooms are spacious and comfortable with some having been recently renovated as of June 2022. Clean bed linens and modern touches are also mentioned, contributing to an overall pleasant stay for some. The air conditioning works well and the showers are appreciated.
However, several issues have been reported that could affect the quality of the stay. Cleanliness seems inconsistent with reports of rooms being dirty, containing cockroaches and having unpleasant odors. Some rooms have found several items in poor condition, including plumbing problems and broken furniture. The comfort of the beds has also come under scrutiny with many guests noting that double beds are often just two single beds pushed together, which can be quite uncomfortable.
Another point of concern is the layout and communication regarding the room assignments. Some guests were unaware that their rooms would be located in an annex outside the main hotel building. The TV options are limited with very few channels available and some rooms lack sufficient natural light or outdoor space. Overall, while some guests have had comfortable and pleasant stays in the renovated and spacious rooms, there are considerable issues with cleanliness, maintenance and communication that need to be addressed.
Beds
Tropicanas Hotel e Eventos faces significant criticism regarding the comfort and quality of their beds. A recurring issue is the hotel's practice of pushing two single beds together to form a double bed, leaving a noticeable gap in the middle. Many guests found this setup highly uncomfortable. Additionally, the mattresses are described as old, saggy and prone to causing back pain. There are complaints about the beds being creaky and sinking at the front. Bed linens also drew negative attention due to their musty smell and overall, the comfort of the beds leaves much to be desired. Guests have highlighted that the condition and hygiene of the beds are unsatisfactory with reports of cat hair and moldy walls further exacerbating their poor experience. The pillows, described as even worse than the beds, add to the discomfort, making restful sleep a challenge at the hotel.
Cleanliness
Tropicanas Hotel e Eventos presents a mixed bag of cleanliness reviews. While some guests have praised the hotel for being clean organized and well-maintained, others have highlighted significant issues. Positive remarks commend the overall cleanliness as impeccable with some noting that everything was very clean and well taken care of. Guests also appreciate the clean and orderly accommodations and highlight the excellent service and food offered at the hotel.
However, numerous reviews indicate a less favorable experience with cleanliness. Complaints include dirty towels, stained bedsheets and musty bedding. Some rooms were reported to have grime, dirty air conditioning and insects with one guest noting the presence of cockroaches. The bathroom cleanliness has been criticized with issues like foul odors and mold being frequently mentioned. There were also instances where the cleaning service was inadequate or not provided despite requests, resulting in dirty rooms and unsupervised cleaning.
In summary, while Tropicanas Hotel e Eventos has received praise for its clean and welcoming environment from some guests, others have experienced and highlighted serious cleanliness issues that need addressing.
Staff
Tropicanas Hotel e Eventos is widely praised for its staff, highlighting the helpful and competent nature of the employees. Guests repeatedly mention the wonderful, friendly and very welcoming demeanor of the staff, from the receptionists to the cleaning personnel. The hospitality provided stands out with employees being described as extremely polite, lovely and always ready to assist. Specific mentions of excellent service came from individuals such as Tereza, Lia, Cristiano and Patricia, who were particularly noted for their exceptional attention and helpfulness.
However, some inconsistencies were reported, particularly concerning the reception desk, where a few reviews highlighted moments of unfriendliness and inattentiveness. Despite these occasional lapses, the general consensus applauds the hotel's staff for their cordiality, excellent attention and overall great service, creating a hospitable and welcoming environment for guests.
Wi-Fi
Guests at Tropicanas Hotel e Eventos have consistently highlighted issues with the Wi-Fi availability and performance. The Wi-Fi is only functional in the common areas such as the pool, reception and restaurant, but it is largely non-existent in the guest rooms. Reviewers have frequently mentioned their inability to access the internet from their rooms, leading to inconvenience especially for those wanting to stream content or work online. The overall sentiment indicates that the Wi-Fi system requires significant improvement, as the current setup does not meet the needs of guests looking for reliable internet connectivity throughout their stay.
Pool
Tropicanas Hotel e Eventos stands out for its impressive array of pools, a feature that guests consistently praise in their reviews. The hotel boasts both outdoor and indoor heated pools, providing a delightful experience regardless of the weather. The pools are frequently described as wonderful, excellent and spectacular, making them a highlight of the stay for many visitors.
The heated pools, in particular, receive high marks for their warmth and cleanliness, enhancing the overall enjoyment. Some guests appreciate the addition of facilities like a jacuzzi and hydro massage, further elevating the relaxation experience. Families with children find the indoor pool structure especially appealing, as it offers a great option for young ones.
While most reviews are overwhelmingly positive, a few guests noted issues such as occasional crowdedness and temperature discrepancies. Despite these minor setbacks, the general consensus is that the pool area is well-maintained and truly a gem of the hotel.
Heated Pool
The heated pools at Tropicanas Hotel e Eventos have received tremendous praise from guests. Reviewers frequently describe the pools as wonderful, very good and excellent, highlighting their appeal for both families and individual visitors. The heated pools have been particularly effective in enhancing the overall guest experience with some guests even noting that the pool area is simply out of this world. Additionally, the pools are often noted to be empty, allowing for a more relaxed and enjoyable time. Overall, the combination of well-maintained heated pools and other amenities such as a good breakfast contribute to the positive feedback from visitors.
Yes, Tropicanas Hotel e Eventos has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Pool Lap Lanes, Pool Water Slide, Outdoor Pool.
No, a spa isn't available at Tropicanas Hotel e Eventos.
Yes, Tropicanas Hotel e Eventos welcomes dogs.
No, parking facilities aren't available at Tropicanas Hotel e Eventos.
No, Tropicanas Hotel e Eventos doesn't have a gym.