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Summary of reviewsAppin House in Fort Augustus is widely appreciated for its prime location, providing an ideal base for exploring local attractions with convenient access to the charming village atmosphere and the picturesque Loch Ness. Guests enjoy the quiet, serene surroundings despite its central location, along with ample parking facilities and the beauty of the well-maintained building itself. The spacious rooms are often noted for their modern and clean decor, featuring comfortable bedding and luxurious bathroom amenities, including impressive jacuzzi baths that are a highlight for many.
The staff at Appin House are commended for their friendliness and attentiveness, ensuring guests feel welcome and well-informed. Communication is smooth, even with some guests experiencing limited in-person interaction, as hosts like Alasdair provide excellent guidance on local attractions via text and email. This ensures a seamless stay, with efficient self-check-in procedures contributing to the ease of the visit.
Breakfast offerings at Appin House receive mixed reviews, with many guests praising the variety and quality of the food, enjoying options like the full Scottish breakfast delivered to their rooms. However, a shift to simpler packaged breakfast options has led to some dissatisfaction, suggesting potential visitors confirm current breakfast arrangements beforehand.
The accommodation's emphasis on cleanliness and comfort is frequently highlighted, despite minor issues occasionally arising. Most guests find the beds comfortable, further enhanced by the cozy ambiance of the rooms, though a few discrepancies in bed firmness have been noted.
WiFi connectivity presents a mixed experience, with some guests enjoying strong signals while others face challenges due to reception issues inherent in the remote setting. Nevertheless, Appin House continues to impress with its luxurious features, particularly the stylish jacuzzi and hot tub facilities, adding an extra touch of relaxation and indulgence to a delightful stay amidst the beautiful surroundings. Show more
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Categories
Bed & Breakfast with Rooms With Jacuzzi / Hot-tub
Bed & Breakfast with Parking
Small Bed & Breakfast
4-Star Bed & Breakfast
Room Types
Deluxe King Room with Jacuzzi BathOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious double room offers a private entrance, soundproof walls, a tea and coffee maker, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.
Deluxe RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit has 1 bed.
Twin Room with ShowerProviding free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The twin room provides a private entrance, soundproof walls, a tea and coffee maker, a flat-screen TV with cable channels, as well as garden views. The unit offers 2 beds.
Double Room with Private External BathroomThe unit has 1 bed.
Single Room with Private BathroomThe unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
Appin House boasts an enviable location that consistently impresses guests with its proximity to key attractions and amenities in Fort Augustus. Situated just a short stroll from the town center, visitors can easily enjoy the charming village ambiance and explore local restaurants, shops, and the picturesque Loch Ness. This makes it a prime spot for those looking to experience the beauty of the area without the need for a car.
The accommodation is noted for its quiet surroundings, despite being centrally located, offering a serene retreat after days filled with exploration. Guests appreciate the ease of access and convenience provided by the property, including ample parking facilities. The beautiful building adds to the appeal, with spacious, well-maintained rooms and excellent bathroom facilities receiving frequent praise.
Friendly and attentive hosts enhance the experience with helpful guidance on local attractions and seamless self-check-in services. Whether embarking on a morning cruise on Loch Ness or simply enjoying the lush greenery, Appin House serves as an ideal base for those visiting Fort Augustus, balancing both comfort and convenience in a stunning natural setting.
Breakfast
Appin House offers a breakfast experience that has been met with mixed reviews. Many guests have praised the breakfast for being plentiful, delicious, and a great start to their day. The offerings have been described as varied, with both hot and continental choices available, delivered directly to guest rooms. Several mentions highlight specific positive aspects, such as the quality and freshness of the food, the abundance and completeness of the breakfast, and the option of a full Scottish breakfast. The flexibility in serving time and accommodating service have also been highlighted as positives.
However, there have been some recurring issues noted by guests, stemming mainly from the sudden shift in breakfast service from a traditional hot breakfast to a more simplified and packaged room service option. This change was often communicated via last-minute emails with explanations such as the lack of a kitchen license, resulting in some guests feeling disappointed by the industrial nature of the replacement meals and the lack of a dining room experience. This inconsistency has led to dissatisfaction for those expecting a cooked breakfast as advertised during booking.
Overall, while Appin House's breakfast can be an enjoyable and fulfilling experience, potential visitors should confirm the current breakfast arrangements to align expectations and ensure a satisfying stay.
Rooms
Appin House impresses with its high-quality room offerings and well-considered facilities. Guests consistently highlight the spaciousness and cleanliness of the accommodations, noting that many rooms are modern and newly decorated, providing a comfortable stay with plush bedding. The bathrooms, often described as beautiful and well-equipped, come with features like modern showers or large jacuzzi baths, enhancing the overall experience. While some rooms are noted to be compact, others are lauded for their impressive size and high standard furnishings. The decor tends to be tastefully simple yet appealing, contributing to the cozy and inviting atmosphere of the rooms. Despite some minor issues like occasional noise from vehicle traffic or the need for a deeper clean, the overall sentiment is positive. The efficient check-in and check-out process, combined with the location's proximity to Fort Augustus attractions, adds to the convenience and appeal of the stay at Appin House.
Beds
Appin House offers guests mostly positive experiences when it comes to their bedding, emphasizing comfort and coziness. Many visitors have remarked on the beds being very comfortable, with spacious rooms adding to the allure. The size of the beds has been described as impressive, with some guests noting the ability to sleep well due to the comfy mattresses. Quality bedding often accompanies the comfortable bed setups, contributing to an overall pleasant stay. The showers have also received praise, being labeled as great and even amazing by some, adding to the comfort of the bathroom facilities.
However, not all experiences have been uniformly positive. A few visitors mentioned beds that were either too hard or had mattresses that felt old, small, or soft, suggesting that the accommodations may need some updating in certain areas. Despite these few discrepancies, the general consensus leans toward a restful and cozy night’s sleep, with Appin House delivering an enjoyable and comfortable stay for most of its guests.
Cleanliness
Appin House in Fort Augustus consistently impresses with its emphasis on cleanliness and comfort. Guests frequently note the modern, well-equipped rooms and bathrooms, highlighting their immaculate condition and the excellent quality of furnishings. The beds are widely regarded as comfortable, contributing to a pleasant stay. The hotel's location is also a point of praise, offering easy access to local attractions. Despite the clean, modern interiors and delightful decor, some areas require improvement, as a few visitors encountered minor issues like dust, mold, and incomplete renovations. Nevertheless, the overall perception of Appin House remains positive, with its appealing atmosphere and welcoming ambiance.
Staff
Appin House has garnered praise for its incredibly friendly and accommodating staff, making guests feel welcome and at home. The hosts and staff are consistently described as kind, polite, and empathetic, with particular mentions of their proactive approach to communication and willingness to assist with any inquiries. Alasdair, a standout host, is celebrated for his exceptional kindness and knowledge of local attractions. Whether it's Alex's efficiency and warmth or Laura and Taylor's attentive communication, guests appreciate the team's efforts to enhance their stay.
While direct interaction with staff isn't always possible – with some guests noting an absence upon arrival – the proprietors ensure seamless communication through text and email, reassuring guests with prompt responses and solutions. This absence is often offset by the quality of communication, allowing for an uncomplicated and stress-free experience.
Appin House's staff is praised for eliminating any logistical hurdles, with easy check-ins and quick assistance for special requests like additional heaters or early breakfasts. Even when physical presence is limited, the team's dedication to guest satisfaction remains evident, reflecting a strong commitment to service.
Overall, Appin House embodies a welcoming atmosphere, with its staff contributing significantly to a pleasant experience through friendliness, helpfulness, and efficient communication. Despite the occasional lack of in-person interactions, guests feel well-informed and cared for through thoughtful messaging and considerate service.
Wi-Fi
Appin House offers its guests a mixed experience when it comes to WiFi connectivity. While some travelers have enjoyed a strong and reliable connection, others have faced challenges with signal strength and consistency. The WiFi was noted to be fast in certain areas, complemented by the convenience of USB ports, a detail that some guests appreciate. However, other guests have experienced unstable connections, with the WiFi cutting out frequently or not working at all in specific rooms. Despite showing a full signal, the WiFi sometimes lacks the necessary range for optimal use, especially for those needing to stay connected for work. Visitors might also face limitations due to reception issues inherent to the beautiful, albeit remote, area surrounding the hotel. Potential guests should be prepared for varying experiences with internet access during their stay at Appin House.
Parking
Appin House offers a highly convenient parking experience for its guests, making it an attractive option for travelers with vehicles. The property boasts ample free parking, and many guests have praised the parking for being easily accessible and located directly in front of the house. This setup is beneficial for those traveling with rental cars, as it ensures a hassle-free experience upon arrival. In addition to being free, the private parking spaces add a sense of security and convenience. While there are mentions of a small parking lot and issues with gravel in the driveway, overall, the consensus is that parking at Appin House is straightforward and well-suited to the needs of most visitors.
3 Star
Appin House leaves guests with a mix of impressions, with some highlights and areas for improvement. Visitors have praised the establishment for having some of the best bathrooms they have ever encountered, contributing significantly to their comfort during the stay. The mattresses also receive commendations for being particularly comfortable, adding to the restful experience of guests. On the downside, there have been negative remarks about the breakfast, described as awful by some, and issues such as stained sheets and rooms not being soundproofed, which could affect the quality of the stay.
Service at Appin House has been critiqued as very poor by some guests, suggesting room for improvement in hospitality and customer care. However, these complaints are somewhat mitigated by the responsiveness of the management in offering a 20% refund/discount when certain services, such as breakfast, were not provided, showcasing an effort to address guest concerns proactively.
Guests experience self-check-in procedures, which may appeal to those who prefer a more autonomous entry process. Despite some setbacks, general satisfaction from some visitors indicates that Appin House still offers an acceptable stay that meets certain expectations.
Rooms with Jacuzzi / Hot-Tub
Appin House's jacuzzi and hot tub facilities have consistently impressed guests, creating a memorable part of their stay. The modern bathrooms are a standout, equipped with large, stylish jacuzzi tubs and showers incorporating the latest technology, adding an extra touch of luxury. These jacuzzis are often described as a pleasant and relaxing retreat, particularly appreciated after a long day exploring the beautiful surroundings. Many guests found the jacuzzi to be the highlight of their visit, offering great fun and comfort during overnight stays. The sizable whirlpool baths were a delightful bonus for several visitors, enhancing their overall experience with a touch of indulgence amidst the charming location. Despite occasional issues with functionality and dampness, the positive experiences with the jacuzzi overshadow minor setbacks, making it a favored feature for many who have stayed at Appin House.
No, Appin House doesn't have any pool.
No, a spa isn't available at Appin House.
No, Appin House doesn't allow dogs.
Yes, parking facilities are available at Appin House.