Hotel Lomas del Volcan

Fortuna 10.45967500, -84.67378100 , Santa Ana De San Jose (Show on Map)
9.1
Excellent


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Summary of reviewsHotel Lomas del Volcan is a gem nestled in the heart of nature, renowned for its exceptional location offering breathtaking views of Arenal Volcano. This serene retreat provides an ideal base for adventure seekers and nature enthusiasts, perfectly positioned near major attractions like La Fortuna Waterfall and various hot springs. The hotel's grounds are immaculately maintained, featuring individual bungalows that offer unique privacy and spectacular volcano vistas, blending comfort with the wilderness harmoniously.

Upon waking, guests are treated to an exceptional breakfast that caters to both American and local Tico tastes, served in a picturesque setting that enhances the dining experience. The on-site restaurant earns high praise for its excellent dinner options, although some find it a bit pricey. However, the overall quality and variety are well received with friendly and dedicated staff enhancing the dining ambiance.

The rooms are spacious, clean and cozy with charming wooden cabins that complement the natural surroundings. Many feature patios or terraces for added privacy and are maintained to high cleanliness standards. The well-kept gardens and tranquil rainforest setting further elevate the guests' experience, supported by a diligent cleaning and maintenance team that ensures the property remains spotless.

The staff's friendliness, attentiveness and professionalism are frequently highlighted, contributing significantly to the overall guest experience. Despite occasional minor issues, the predominantly positive sentiment towards the staff's service is a defining feature of the hotel.

The pool area is another standout, offering a beautiful, relaxing atmosphere with stunning volcano views. Though the pool can be cold and sometimes crowded, its cleanliness and the amenities like the jacuzzi receive high marks from guests. However, Wi-Fi connectivity could use improvement, as many guests find the service inconsistent and weak.

The hotel’s parking facilities are praised for their accessibility and security, enhancing the convenience for those traveling by car. Families find the accommodations particularly suitable with a family-friendly atmosphere and facilities that cater well to children.

Overall, Hotel Lomas del Volcan offers a superb blend of natural beauty, comfort and exceptional service, making it a highly recommended destination for a relaxing and memorable stay in Costa Rica’s volcanic landscape.
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Categories
Family Friendly Hotel
With private cabins and views of the rainforest, this hotel offers families a unique experience. The opportunity to see wildlife and the friendly staff make it a memorable stay.

Hotel with Swimming Pool
Hotel Lomas del Volcan has an outdoor pool with views of the Arenal Volcano. The pool area is surrounded by tropical gardens, creating a peaceful and scenic environment. The hotel also offers comfortable accommodations and personalized service.

  Outdoor Pool  


Business Hotel
This hotel may offer a comfortable stay with necessary business amenities. It could include services like meeting rooms, high-speed internet, and possibly business-related services.

Hotel with Parking
This hotel provides parking facilities. The hotel also offers great views.

4-Star Hotel
This hotel provides charming accommodations with excellent views of the Arenal Volcano. It offers a tranquil setting and is known for its friendly service. The hotel features well-maintained grounds and comfortable rooms.

Hotel with Outdoor Pool
This hotel features an outdoor pool, providing guests with a swimming option on the property.

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Accessible Hotel

Room Types
Deluxe Bungalow with Bathtub This bungalow features free Wi-Fi, air conditioning, a safety box, coffee maker, satellite TV, a couch, a Walk-In Closet, and 1 king bed. The bathroom is private and has free toiletries and a bidet. Also, the room has a private balcony with a hot tub and views of the volcano or mountain.

Bungalow 2 Queen Beds This bungalow features free Wi-Fi, air conditioning, a safety box, coffee maker, satellite TV, and 2 queen beds. The bathroom is private and has free toiletries and a bidet. Also, the room has a balcony with volcano or mountain views.

Bungalow King Bed This bungalow features free Wi-Fi, air conditioning, a safety box, coffee maker, satellite TV, a couch and 1 king bed. The bathroom is private and has free toiletries and a bidet. Also, the room has a balcony with volcano or mountain views.

Guest Reviews
9.1
Excellent
Location
Tucked away in the lap of nature, Hotel Lomas del Volcan is renowned for its exceptional location and breathtaking views of Arenal Volcano. This tranquil retreat is perfectly positioned for exploring all that La Fortuna and the Arenal area offer, making it an ideal base for adventure seekers and nature lovers alike. The setting is simply stunning, nestled at the foot of the volcano, surrounded by lush vegetation and magnificent gardens.

Guests repeatedly praise the hotel's proximity to major attractions, including the La Fortuna waterfall and various hot springs, all just a short drive away. The hotel's grounds are beautifully maintained, featuring individual bungalows that offer a unique sense of privacy while still providing spectacular views of the volcano.

The peaceful ambiance, complemented by the richness of surrounding flora and fauna, makes it an ideal escape from the hustle and bustle of city life. Located only a few minutes by car from the central town of La Fortuna, it offers both the convenience of nearby shops and restaurants and the serenity of a more secluded setting.

The enchanting scenery extends to the amenities as well with a lovely pool area offering phenomenal views of the volcano. The hotel complex is thoughtfully designed to blend harmoniously with the natural environment, creating a perfect balance between comfort and wilderness.

Overall, Hotel Lomas del Volcan offers a rare combination of accessible adventures, splendid isolation and unmatched natural beauty, making it a must-visit destination in the heart of Costa Rica's volcanic landscape.

Breakfast
Hotel Lomas del Volcan is celebrated for its exceptional breakfast offerings, praised for both quality and variety. Guests appreciate the wide array of options available in the buffet, which includes fresh juices, fruits, pastries and hot dishes that cater to both American and local Tico tastes. Many reviews highlight the breakfast as very good, delicious and even superb with standout items like particularly tasty omelettes and fresh, flavorful fruits.

The dining experience is enhanced by a beautiful setting, often complimented for its picturesque views of the surrounding nature and volcano. The breakfast area itself is described as lovely and modern, contributing to an overall fantastic ambiance.

Additionally, the service at breakfast is frequently commended with attentive staff ready to accommodate guests' needs and preferences. While a few guests mentioned wishing for more variety and improved flavor, the overwhelming consensus is that the breakfast is a standout feature of the hotel, making it memorable and a perfect start to the day.

Dinner
Hotel Lomas del Volcan offers a culinary experience that many guests find delightful. The on-site restaurant garners high praise for its excellent and delicious meals with many guests enjoying the quality and variety of the food. The menu is regarded as exquisite and the combination of great breakfast, lunch and dinner options appeals to a broad range of tastes. Additionally, the friendly and dedicated staff enhance the dining experience, providing very good service at both breakfast and dinner.

While the overall quality of the food is often described as excellent, some guests note that dinner can be somewhat pricey. Although the price-performance ratio for evening meals receives mixed reviews, several guests mention that the restaurant provides good value for money with some even finding it surprisingly inexpensive. The bar and lounge are also highlighted as welcoming spots for a good meal and cocktails.

A few guests did voice concerns about the evening menu being patchy or not living up to their expectations for a second night in a row. However, the convenience and overall quality of the on-site dining, coupled with the lovely restaurant ambiance, seem to leave a lasting positive impression on most visitors.

For those seeking alternatives, nearby town restaurants provide great dining options, though many still find the hotel's dinner offerings to be cheaper and better in comparison. In summary, dining at Hotel Lomas del Volcan is generally well-received, making it a recommended choice for guests who value good food and attentive service.

Rooms
The rooms at Hotel Lomas del Volcan are highly regarded for their comfort, spaciousness and cleanliness. Guests frequently mention staying in beautiful, private bungalows that offer breathtaking views of the surrounding nature, particularly the volcano. Many rooms are described as large, well-maintained and cozy, featuring patios or terraces for added privacy. The accommodation includes unique and charming wooden cabins and treehouse-like structures that enhance the natural ambiance.

Though some rooms are described as being a bit dark or dated, the majority of reviews emphasize the excellent quality with clean and spacious layouts, comfortable beds and impressive bathrooms. The rooms accommodate well to different needs, from basic to deluxe options featuring whirlpools.

The setting is complemented by beautiful gardens and the overall tranquil vibe of being surrounded by rainforest. While a few guests have noted minor issues such as room size and lighting, the general consensus is positive, highlighting the comfort and aesthetic appeal of the accommodations. The friendly reception staff and immaculate grounds further enhance the stay, making the rooms at Hotel Lomas del Volcan a key highlight for visitors.

Beds
Hotel Lomas del Volcan offers an array of sleeping arrangements that many guests have found to be very comfortable. Numerous reviewers praise the beds for their comfort, often highlighting the large size and clean, quality bedding. Several guests appreciated the comfort provided by the duvets and noted that the overall quiet environment contributed to a relaxing night's sleep.

The spacious rooms add to the experience, featuring cozy beds that leave visitors feeling refreshed. Many guests noted the cleanliness of both the beds and the bedrooms, emphasizing that this attention to detail enhances the comfortable ambiance.

However, it's worth noting that some visitors found the beds to be overly hard or even uncomfortable. Despite this, the overall sentiment leans heavily on the positive side, particularly for those who enjoyed the large, comfortable accommodations provided by the hotel.

For travelers prioritizing a restful night with clean and comfortable bedding, Hotel Lomas del Volcan generally delivers a satisfactory experience.

Cleanliness
Hotel Lomas del Volcan stands out for its outstanding cleanliness, consistently described as superb, impeccable and spotlessly clean by guests. The well-maintained property boasts clean rooms and spacious bungalows, each offering stunning views of the volcano and often cited as being super clean. The grounds and all exterior facilities are well-kept and beautiful, reflecting the dedication of the diligent cleaning and maintenance staff. Guests appreciate the efficient maid service and the attention to detail in ensuring that every corner of the hotel, from the rooms to the communal areas, remains immaculate. Cleanliness extends to the pool area and other amenities, enhancing the overall comfortable and pleasant experience. Whether it's the very clean cabin or the pristine bathrooms, the hotel's high standards of cleanliness and maintenance are frequently commended, making it a delightful place to stay.

Staff
The staff at Hotel Lomas del Volcan consistently receives high praise for their friendliness, attentiveness and professionalism. Guests frequently highlight the exceptional service provided by a cheerful and efficient team, describing the staff as extremely accommodating and helpful. From the front reception to the cleaning crew, everyone is noted for their welcoming and supportive demeanor.

Many reviews commend specific individuals, such as Joseph in the restaurant and reception staff who simplify the process of booking excursions. This collective dedication ensures that guests feel well taken care of throughout their stay.

Despite occasional criticisms of the reception or instances of indifference, the predominant sentiment is one of satisfaction with the staff's performance. From seamless check-ins to attentive service at the onsite restaurants, the quality of service provided by the staff significantly enhances the overall guest experience. These consistent positive interactions are a defining feature of Hotel Lomas del Volcan, making it a standout choice for visitors seeking a hospitable and memorable stay.

Wi-Fi
Hotel Lomas del Volcan appears to offer a beautiful and serene escape, but the Wi-Fi connectivity leaves something to be desired. Many guests reported that the Wi-Fi in the lodges and bungalows is weak, slow and often disconnects. Some noted that the signal strength is better in the lobby, but generally, internet access throughout the property is inconsistent and could use an improvement. Unfortunately, some rooms only allow connections for one device, contributing to a less-than-ideal experience for those needing steady internet. Overall, while the hotel excels in natural beauty and tranquility, it could certainly benefit from enhancements to its Wi-Fi service.

Pool
Nestled amidst the lush landscapes, the pool area of Hotel Lomas del Volcan receives high praise from many guests. The new pool area not only boasts a beautiful design but also offers a truly relaxing atmosphere. Visitors repeatedly highlight the breathtaking views of the Arenal Volcano from the pool, which adds a spectacular backdrop to their leisurely swims.

The pool, while noted by some as being on the smaller side, is appreciated for its cleanliness and the refreshing experience it provides, despite occasional comments on the water being cold. Guests find the pool area and the accompanying jacuzzi in great condition, often describing them as very nice or amazing. The combination of the pool and jacuzzi seems to be a real hit, creating a pleasant and very relaxing spot for both individuals and families.

Though construction was mentioned, it didn’t hinder the enjoyment of the facilities. Many appreciated the effort in maintaining a clean and modern pool environment. The heated pool option was welcomed, especially for those sensitive to cooler temperatures.

The picturesque setting with jungle views and the encompassing serene ambiance make this communal spot a cherished part of the hotel experience, despite the pool’s limited capacity that can lead to crowding at peak times. Overall, the pool and adjacent areas are lauded for enhancing the tropical retreat feel of Hotel Lomas del Volcan.

Parking
Hotel Lomas del Volcan offers commendable parking facilities for its guests. Visitors have highlighted the excellent and good parking options available on-site, ensuring that there are plenty of spaces for everyone. The hotel's parking area is well-secured with good security cameras monitoring the premises. Guests appreciate the private parking provided, which is both easily accessible and convenient for those traveling by car. Although some mentioned that parking in the front while checking in is not permitted, the overall accessibility and security of the parking area contribute positively to the guest experience.

Family
Hotel Lomas del Volcan offers an ideal destination for families, particularly those with children. The accommodations are often praised for their comfort and suitability for family stays with cottages that are perfect for a family with two children. Families have reported enjoying their time immensely, highlighting the family-friendly atmosphere and great facilities, including a pool that kept kids entertained. The hotel's peaceful, vegetative surroundings provide both privacy and a beautiful backdrop, fostering an enjoyable stay for children and adults alike. Guests have also mentioned that while some found the children's room a bit far away, the overall environment and experience made for a memorable family vacation. This place comes highly recommended for those seeking a family-friendly getaway with numerous commendations on its ability to cater to both kids and family activities.

4 Star
Hotel Lomas del Volcan offers a pleasant stay with facilities and services generally in line with its four-star rating. The resort is well-maintained and exudes a clean and comfortable ambiance. The accommodations, including an option to upgrade to a bungalow, are appreciated for their comfort and maintenance. The pool area, clean spacious rooms and high-quality bedding contribute to the overall appeal.

Dining at the hotel receives high marks with guests praising both the delicious breakfast buffet and the restaurant's great food. The breakfast dining room, in particular, is highlighted for its glorious atmosphere. Guests enjoy the spectacular views of the volcano and the stunning natural surroundings, which significantly enhance their stay.

The staff's professionalism stands out, especially the reception team, who are described as highly knowledgeable and exceptionally courteous. Service from the front desk employees is notably kind and efficient, making guests feel well taken care of. Facilities are both beautiful and accessible, further adding to the guests' favorable experiences.

While some amenities might not match the highest four-star expectations, the overall presentation is fantastic, offering an experience that feels superior to a three-star hotel at a very good quality-price ratio. The resort provides a very pleasant stay, often surpassing guests' general expectations for a chain hotel.

Business
Hotel Lomas del Volcan offers facilities that cater well to business travelers with functional workspaces and sufficient power points available for use. The wifi, while generally good, may not meet all business needs, suggesting potential gaps in connectivity for demanding online activities. The hotel’s adult-oriented positioning makes it particularly suitable for business trips.

In addition to business facilities, guests have praised the quality of the tours offered, noting the good tourist office and knowledgeable tour guides. However, there is an indication that the conference room availability could be improved to better serve business travelers.

While the primary focus is on typical business amenities, the combination of dedicated workspaces and engaging tour options makes it a compelling choice for those looking to mix business with leisure.

Accessible
Hotel Lomas del Volcan offers a range of accessible accommodations for guests with disabilities. The hotel features easily accessible rooms with some specifically designed as wheelchair accessible cabins. Throughout the resort, spacious paths and ramps ensure smooth navigation. Guests have also noted the accessibility of the reception area and the staff's kindness towards those with mobility impairments. The location is easily reachable by car and public transportation is available nearby for those who prefer it. Rental cars, however, are suggested for added convenience.

Outdoor Pool
Hotel Lomas del Volcan boasts an impressive outdoor pool area that has garnered much praise from its guests. The new pool area is particularly noted for its stunning design and lovely ambiance. Visitors consistently highlight the beauty and freshness of the newly renovated surroundings, which provide a delightful setting for relaxation. The pool, while sometimes described as small, is well-maintained and clean, contributing to a pleasant experience overall. Guests appreciate the addition of a jacuzzi, which complements the pool area beautifully and offers an extra layer of luxury. Families find the pool especially enjoyable with children having a great time. The convenience of the pool bar, where cocktails are served, adds to the charm of this communal space. Despite some comments that the pool's temperature can be quite warm on hot days, the general consensus underscores its well-considered design and consistent upkeep.

Luxury
Hotel Lomas del Volcan offers a truly memorable and luxurious experience, residing in a setting that resembles a tree house, leaving guests enchanted. Although some perceive the hotel as not traditionally luxurious, it surprises by meeting and often exceeding expectations. The cabins are spacious with upscale amenities, blending modern fixtures and details that reflect luxury in every corner—from the construction to the attentive staff. High-quality towels, linens and delicious breakfast further enhance the sense of luxury. Guests often describe their stay as absolutely fantastic, a reflection of the magnificent property. Even though some decor may seem dated, the overall experience remains a luxurious retreat, offering good value for the price. Many guests eagerly look forward to returning for another luxurious moment.


Yes, Hotel Lomas del Volcan has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hotel Lomas del Volcan.

No, Hotel Lomas del Volcan doesn't allow dogs.

Yes, parking facilities are available at Hotel Lomas del Volcan.

No, Hotel Lomas del Volcan doesn't have a gym.

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