The Country Inn & Suites by Radisson in New Braunfels, TX, attracts guests with its prime location, offering easy access to popular attractions like Schlitterbahn water park, historic downtown New Braunfels and Gruene Hall. Guests frequently commend the convenience of its proximity to a variety of restaurants and local activities. The hotel's location makes it an excellent choice for both family visits and explorations of the town, despite minor inconveniences from nearby construction.
The breakfast at the hotel receives mixed reviews but leans towards the positive. Guests appreciate the good selection and variety of food, particularly the Texas-shaped waffles and delicious coffee. The staff's attentiveness and cleanliness in the dining area contribute significantly to the positive experience. However, there are suggestions for improvement, such as adding more protein options and addressing occasional issues with food quality and replenishment.
Rooms are spacious, clean and equipped with comfortable beds, highlighting large, roomy bathrooms. Many guests praise the friendliness and helpfulness of the staff, which enhances their overall experience. Nonetheless, some visitors report issues such as a musty smell, air conditioning problems and lapses in cleanliness, which suggest room for improvement.
Cleanliness generally receives praise with many guests highlighting the well-maintained property and its modern, inviting design. However, occasional reports of dirty floors, stained carpets and unclean showers reflect inconsistencies in maintaining high standards of cleanliness.
The staff stands out for their friendliness and efficiency, significantly contributing to the positive guest experience. Individual employees, particularly Angel at the front desk, receive special mentions for their outstanding service and helpfulness.
The pool experience is mixed with some guests enjoying their time, but others pointing out the need for better cleanliness and maintenance. The pool size and water temperature were also mentioned as areas needing attention.
The beds receive mixed feedback with many guests finding them very comfortable, while others experienced discomfort due to firmness or lumps. Ensuring consistency in bed quality across all rooms could enhance guest satisfaction.
Overall, the Country Inn & Suites by Radisson in New Braunfels, TX, offers good value with its excellent location and generally comfortable accommodations. It is a favorable option for budget-conscious travelers, though improvements in maintenance, cleanliness and room amenities would enhance the overall guest experience.
Categories
3 Star
Pool
Outdoor Pool
Honeymoon
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 63 hotels in and around Fourth Crossing