Holiday Inn - the niu, Coin Frankfurt Ostend by IHG
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Summary of reviewsThe niu Coin in Frankfurt is an appealing option for a range of travelers, combining modern amenities, excellent transport links and a welcoming atmosphere. Guests commend its prime location near the East Train Station (Ostbahnhof), which offers easy access to the city center, major landmarks and the European Central Bank. The peaceful surroundings by the Main River and the dynamic Hafenpark area add to its charm, making it suitable for both leisure and business travel.
The breakfast at the niu Coin is frequently praised for its variety and quality. The buffet offers a diverse array of fresh options, including vegetarian and vegan choices with highlights like make-your-own pancakes and fresh fruit salad. While there are occasional drawbacks regarding restocking and the quality of some items, many guests find the breakfast experience to be an excellent start to their day.
Guest reviews of dinner options are mixed with some enjoying the convenience of 24/7 pizza availability, though the quality of the food, especially the frozen pizzas, often leaves guests wanting more. Fortunately, the hotel's bar offers a pleasant space for drinks and nearby restaurants provide viable alternatives for dining.
The rooms at the niu Coin are highly regarded for their cleanliness, modern design and comfort. Guests appreciate the spacious and well-furnished rooms, featuring essentials like air conditioning and smart TVs. The bathrooms, noted for their modern fixtures and spacious showers, contribute to a restful stay. Despite some issues with stained carpets and a lack of certain amenities, the overall guest experience remains positive.
Cleanliness is a notable strength with rooms and common areas frequently described as clean and tidy. However, concerns about stained carpets and occasional missed cleaning details are mentioned. Enhancements in these areas would further improve guest satisfaction.
The hotel's staff are lauded for their friendliness and helpfulness, significantly contributing to a welcoming atmosphere. There are occasional reports of staff being overwhelmed, especially at reception, but the overall sentiment reflects a dedicated and positive team.
The Wi-Fi experience is generally favorable with many guests finding it fast and reliable. Some, however, have encountered stability issues, indicating opportunities for improvement in consistency and connectivity.
Parking options are varied and convenient with a private underground garage being particularly appreciated despite higher fees. Alternative free parking nearby provides additional flexibility for guests with vehicles.
Family travelers find the niu Coin to be exceptionally accommodating with amenities like a kids' play area and board games, spacious family rooms and a calm, family-oriented atmosphere.
The beds at the niu Coin receive considerable acclaim for their comfort and quality, contributing to a restful and inviting environment. Occasional issues with twin beds and preferences for blanket weight are minor compared to the overall positive feedback.
For business travelers, the niu Coin offers a modern and accessible environment with excellent transport links, good workspace facilities and reliable internet. While there are some minor flaws, the hotel’s affordability and amenities make it a recommended choice for short business stays.
In summary, the niu Coin in Frankfurt stands out for its convenient location, comfortable and modern accommodations, friendly staff and excellent transport connectivity. While there is some room for improvement in dining options, Wi-Fi consistency and specific cleaning details, the overall guest experience is overwhelmingly positive, making it a highly recommended choice for visitors to Frankfurt.
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The breakfast at the niu Coin is frequently praised for its variety and quality. The buffet offers a diverse array of fresh options, including vegetarian and vegan choices with highlights like make-your-own pancakes and fresh fruit salad. While there are occasional drawbacks regarding restocking and the quality of some items, many guests find the breakfast experience to be an excellent start to their day.
Guest reviews of dinner options are mixed with some enjoying the convenience of 24/7 pizza availability, though the quality of the food, especially the frozen pizzas, often leaves guests wanting more. Fortunately, the hotel's bar offers a pleasant space for drinks and nearby restaurants provide viable alternatives for dining.
The rooms at the niu Coin are highly regarded for their cleanliness, modern design and comfort. Guests appreciate the spacious and well-furnished rooms, featuring essentials like air conditioning and smart TVs. The bathrooms, noted for their modern fixtures and spacious showers, contribute to a restful stay. Despite some issues with stained carpets and a lack of certain amenities, the overall guest experience remains positive.
Cleanliness is a notable strength with rooms and common areas frequently described as clean and tidy. However, concerns about stained carpets and occasional missed cleaning details are mentioned. Enhancements in these areas would further improve guest satisfaction.
The hotel's staff are lauded for their friendliness and helpfulness, significantly contributing to a welcoming atmosphere. There are occasional reports of staff being overwhelmed, especially at reception, but the overall sentiment reflects a dedicated and positive team.
The Wi-Fi experience is generally favorable with many guests finding it fast and reliable. Some, however, have encountered stability issues, indicating opportunities for improvement in consistency and connectivity.
Parking options are varied and convenient with a private underground garage being particularly appreciated despite higher fees. Alternative free parking nearby provides additional flexibility for guests with vehicles.
Family travelers find the niu Coin to be exceptionally accommodating with amenities like a kids' play area and board games, spacious family rooms and a calm, family-oriented atmosphere.
The beds at the niu Coin receive considerable acclaim for their comfort and quality, contributing to a restful and inviting environment. Occasional issues with twin beds and preferences for blanket weight are minor compared to the overall positive feedback.
For business travelers, the niu Coin offers a modern and accessible environment with excellent transport links, good workspace facilities and reliable internet. While there are some minor flaws, the hotel’s affordability and amenities make it a recommended choice for short business stays.
In summary, the niu Coin in Frankfurt stands out for its convenient location, comfortable and modern accommodations, friendly staff and excellent transport connectivity. While there is some room for improvement in dining options, Wi-Fi consistency and specific cleaning details, the overall guest experience is overwhelmingly positive, making it a highly recommended choice for visitors to Frankfurt.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
The Niu Coin hotel in Frankfurt boasts a prime location praised for its convenience and accessibility. Positioned near the East Train Station (Ostbahnhof) and several public transportation options, guests find it easy to reach the city center and major landmarks. The tranquil setting near the Main River offers peaceful walks and picturesque views, while the vibrant Hafenpark area nearby adds to the charm.
Surrounded by various eateries, cafes and shopping spots, the hotel's area is lively yet retains a quiet atmosphere. Its proximity to the European Central Bank and other business venues makes it an excellent choice for both leisure and business travelers. Although the hotel is a bit removed from the city center, efficient tram and subway connections ensure quick commutes. The straightforward walking routes along the river make exploring the city enjoyable.
Overall, the Niu Coin's combination of modern amenities, quiet surroundings and excellent transport links make it a highly recommended choice for visitors looking to experience Frankfurt with ease and convenience.
The breakfast experience at 'the niu Coin' hotel varies greatly among guests with numerous positive remarks about the diverse and delicious offerings. Many reviews highlight the modern setup and a wide range of options available in the buffet, catering to different dietary needs including vegetarian and vegan alternatives. Guests appreciate the extensive selection, noting that there's something for everyone. The breakfast buffet often receives praise for being well-stocked, fresh and delicious with highlights like make-your-own pancakes and fresh fruit salad.
However, there are mentions of drawbacks such as the buffet sometimes not being restocked promptly, dishes left uncleared and limited options at times. Some guests felt that the quality did not match the price, citing instances of stale or overcooked items, particularly scrambled eggs. The breakfast room itself could get crowded and uncomfortable during peak times.
Despite some mixed feedback about specific items and the cost, many guests found the breakfast to be a great start to their day, often describing it as excellent and beyond their expectations. With a focus on abundant and varied options, the breakfast service at 'the niu Coin' hotel generally receives favorable reviews, making it a commendable aspect of the guest experience.
The dinner offerings at the niu Coin have garnered mixed feedback from guests. While the convenience of 24/7 pizza availability appeals to some, others have been less impressed, noting that the pizzas and flammekueche often appear to be of the frozen variety and sometimes served cold or limp. The overall evening meal options have left some guests wanting more, as there could be a broader selection, including perhaps healthier choices like fruit and salad, which are notably absent.
On a brighter note, the hotel's bar, open until 11:00 in the evening with a 24/7 snack and drink service, provides a suitable place for guests to unwind and grab a drink. Despite some comments about the limited beer selection, the bar still offers a variety of options. The presence of good restaurants nearby also provides alternative dining options for those looking to explore the local culinary scene.
Overall, while there are convenient and accessible dining options at the niu Coin, improvements in quality and variety could enhance the overall guest experience.
The rooms at 'the niu Coin' have garnered considerable positive feedback from guests for their cleanliness, modernity and comfort. Many guests noted that the rooms were spacious, well-furnished and provided essential amenities such as air conditioning and smart TV. The bathrooms, often highlighted, were found to be large with modern fixtures like spacious showers. The cozy and functional design of the rooms, along with features like blackout curtains, soundproofing and comfortable beds, contributed to a restful stay.
However, guest feedback also pointed out some recurring issues. Several reviews mentioned that the carpets were heavily stained, which detracted from the otherwise clean appearance of the rooms. There were also comments about the lack of certain amenities like refrigerators, phones and kettles in the rooms, as well as occasional problems with noise and room odors.
Overall, the modern aesthetics, comfort and practical layout of the rooms received high praise, making them well-suited for short stays and business trips. The hotel’s facilities and décor were also appreciated for being stylish and up-to-date, further enhancing the appeal of 'the niu Coin' as a contemporary and convenient accommodation option in Frankfurt.
The beds at 'the niu Coin' have garnered substantial praise from guests, frequently described as very comfortable, cozy and supportive. The consistency of positive feedback underscores the hotel's commitment to guest comfort with many highlighting the bedding's cleanliness and quality. The beds and mattresses are particularly lauded for being super comfortable with several guests noting an optimal balance of firmness. Modern and thoughtfully furnished rooms complement the high standard of bedding, contributing to an overall inviting and restful environment. Although there are occasional remarks about twin beds being less ideal for those who prefer sleeping in the middle and some isolated issues like creaking or overly heavy blankets, these do not overshadow the overwhelmingly positive sentiment. The rooms at the niu Coin combine comfort with cleanliness, making it a recommended choice for a pleasant stay in Frankfurt.
The niu Coin, a modern hotel, generally receives high marks for cleanliness with many guests praising the clean and tidy appearance of the rooms and common areas. The rooms are described as clean, fresh and well-maintained, contributing to a comfortable and pleasant stay. Guests frequently highlight the modern and stylish design of the hotel, appreciating the clean and inviting atmosphere.
However, there are notable concerns regarding the carpets, which are often described as stained and dirty. This issue extends to both the rooms and the corridors, diminishing the overall cleanliness experience for some guests. Additionally, specific areas like windows and certain toiletries, such as soap dispensers, have been flagged for not being adequately cleaned.
Despite these isolated issues, the general sentiment leans towards a positive experience with clean rooms, functional facilities and attentive housekeeping being common themes. The hotel's central location and modern amenities further enhance its appeal. Improvements in certain housekeeping details, especially concerning carpets and thoroughness in cleaning, would elevate the overall guest experience at the niu Coin.
The niu Coin features an impressively friendly and accommodating staff, as echoed in numerous guest reviews. Visitors often mention the consistent warmth and helpfulness of the personnel, which adds to the overall welcoming atmosphere of the hotel. There are, however, occasional reports of staff being overwhelmed, particularly at the reception, which can sometimes lead to delays and less attentive service. Despite a few instances of unfriendliness and communication issues, particularly in English, the majority of the team is noted for their dedication and positive demeanor.
The hotel staff are frequently described as professional, courteous and motivated to assist guests, enhancing the modern and comfortable environment of the hotel. Furthermore, areas like the bar and the breakfast setting receive mixed feedback with some guests appreciating the service while others experience slower responsiveness. Overall, the hotel's polite, friendly and efficient staff contribute significantly to a pleasant stay, even though some operational aspects could benefit from improvement.
The Wi-Fi experience at the niu Coin Hotel receives mixed reviews from guests. On the positive side, many guests applaud the hotel for its fast, free and reliable Wi-Fi. Descriptions such as 'great Wi-Fi', 'very good internet' and 'fast Wi-Fi' reflect the positive experiences of some visitors. The Wi-Fi access is generally seen as reliable and the internet worked well for basic functions. Additionally, some praised the internet quality as suitable for activities like VPN usage.
However, several guests encountered issues, indicating areas where the Wi-Fi service could improve. Comments highlight that the Wi-Fi connection could be unstable at times with complaints about needing to reconnect frequently. Some noted that the Wi-Fi speed was often slow or faulty and several reviews mentioned that the Wi-Fi was weak, particularly in rooms or during meetings. Others remarked on specific problems such as the Wi-Fi signal not working well with television connections or significant connection issues causing disruptions in meetings.
There were also mentions of security concerns with the Wi-Fi being unsecured and lacking password protection. Additionally, a few guests pointed out that the Wi-Fi did not work at all during their stay or was temporarily unavailable.
Overall, while many guests found the Wi-Fi service at the niu Coin Hotel adequate and sometimes even excellent, others experienced significant issues, indicating room for improvement in consistency and reliability.
The niu Coin offers a range of parking options, most notably a private underground garage with ample and secure spaces that many guests find convenient and practical. Despite the availability of these parking facilities, several guests have mentioned that parking fees are relatively high with a typical charge of €15 per day, which some consider expensive, especially in relation to the price of the rooms. However, the parking garage itself is well-lit, spacious and easy to access, contributing positively to the overall experience.
For those seeking cost-effective solutions, there are free parking spots nearby and some guests were pleased to find parking directly outside the hotel at no additional cost. Although the parking situation in the surrounding area can be cumbersome at times, it remains a viable alternative to the hotel's paid garage.
Overall, the variety of parking options, both within the hotel’s premises and nearby, offers a practical solution for guests, even though the associated costs may be a consideration for longer stays. The provided parking facilitates a stress-free stay, making the hotel a comfortable choice for travelers with vehicles.
The niu Coin stands out as an excellent family-friendly hotel, offering a variety of amenities and activities to keep children entertained. The hotel features a dedicated kids' play area, including a small trampoline and giant game sets in the lobby that are particularly enjoyable for older children. Additionally, board games are available for family enjoyment both in the rooms and common areas, ensuring that kids remain engaged throughout their stay.
The spacious family rooms provide ample space for comfortable overnight stays with small children, making it an ideal choice for family reunions or trips. The hotel’s child- and pet-friendly approach, along with their superb family accommodations, make it very welcoming for families with young members.
While specific family facilities aren't extensively mentioned, the overall atmosphere is calm and family-oriented with reachable entertainment options close by. Moreover, the hotel often offers special deals for families and babies incur no extra cost.
With very quiet rooms and readily available snacks throughout the day, the niu Coin ensures convenience and comfort. The friendly staff further enhance the experience, making it a great spot for a night out with the whole family by the Main river.
The niu Coin presents itself as a preferable option for business travelers, offering a modern, accessible and stylish environment geared toward professional stays. Located conveniently close to the ECB and accessible from the airport, it serves as an ideal base for those on business trips, particularly during trade fair periods. The suites are noted for providing excellent workspaces, especially for long-term stays with good internet connectivity and modern, high-quality room materials.
Despite some criticisms regarding the cleanliness of the carpets and bathrooms and some inefficiencies in the check-in process, the overall service is suitable and flexible for business needs. The hotel maintains a clean and well-maintained environment, making it highly recommended for professional travelers. Public transport access is another notable advantage, enabling superior business transport.
While not devoid of flaws with some guests finding the atmosphere slightly depressing and lacking dedicated business facilities, the positives outweigh the negatives. The niu Coin remains an affordable and appropriate choice for short business stays, offering good facilities for business meetings and work activities, making it a go-to option for many professional visitors.
The niu Coin hotel offers a commendable level of accessibility for guests with disabilities with a variety of positive aspects noted in the reviews. The hotel's accessible bathrooms and centrally located accessible rooms meet standard requirements, ensuring comfort and ease for those with mobility issues. Guests found the reception staff to be very helpful, although there was mention of some needed improvements in guest coordination during check-in and check-out.
The ease of access extends to the hotel's transport options, being easily accessible by car, taxi or subway with accessible parking also available. Convenient proximity to public transportation and the city's attractions adds to the convenience for travelers. The rooms are described as spacious and well-equipped, featuring air conditioning, which enhances the stay experience.
Most areas of the hotel are wheelchair accessible and it is noted as accessible and easy to find. The hotel's COVID measures are properly carried out, contributing to a safer environment for all guests. While there is a general note on the helpfulness of the majority of the staff, the overall impression indicates that the niu Coin provides a good level of accessibility and convenience for guests with disabilities.
The niu Coin is an excellent choice for travelers with dogs, offering a range of dog-friendly amenities and services. The hotel is praised for being dog-friendly and accommodating, ensuring that pets are welcome and comfortable during their stay. The dog-friendly lounges and makeshift carpet in the hallway on the 4th floor add to the convenience for pet owners. Additionally, the floor mats in the rooms make it easier for dogs, enhancing the overall experience. The location of the hotel is superb for those traveling with dogs, providing a great environment for both pets and their owners. The parking garage, while low, is also highlighted as good and affordable, another plus for those arriving with pets. Overall, the niu Coin stands out as a perfect choice for dog lovers seeking a pet-friendly accommodation.
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Location
Surrounded by various eateries, cafes and shopping spots, the hotel's area is lively yet retains a quiet atmosphere. Its proximity to the European Central Bank and other business venues makes it an excellent choice for both leisure and business travelers. Although the hotel is a bit removed from the city center, efficient tram and subway connections ensure quick commutes. The straightforward walking routes along the river make exploring the city enjoyable.
Overall, the Niu Coin's combination of modern amenities, quiet surroundings and excellent transport links make it a highly recommended choice for visitors looking to experience Frankfurt with ease and convenience.
Breakfast
However, there are mentions of drawbacks such as the buffet sometimes not being restocked promptly, dishes left uncleared and limited options at times. Some guests felt that the quality did not match the price, citing instances of stale or overcooked items, particularly scrambled eggs. The breakfast room itself could get crowded and uncomfortable during peak times.
Despite some mixed feedback about specific items and the cost, many guests found the breakfast to be a great start to their day, often describing it as excellent and beyond their expectations. With a focus on abundant and varied options, the breakfast service at 'the niu Coin' hotel generally receives favorable reviews, making it a commendable aspect of the guest experience.
Dinner
On a brighter note, the hotel's bar, open until 11:00 in the evening with a 24/7 snack and drink service, provides a suitable place for guests to unwind and grab a drink. Despite some comments about the limited beer selection, the bar still offers a variety of options. The presence of good restaurants nearby also provides alternative dining options for those looking to explore the local culinary scene.
Overall, while there are convenient and accessible dining options at the niu Coin, improvements in quality and variety could enhance the overall guest experience.
Rooms
However, guest feedback also pointed out some recurring issues. Several reviews mentioned that the carpets were heavily stained, which detracted from the otherwise clean appearance of the rooms. There were also comments about the lack of certain amenities like refrigerators, phones and kettles in the rooms, as well as occasional problems with noise and room odors.
Overall, the modern aesthetics, comfort and practical layout of the rooms received high praise, making them well-suited for short stays and business trips. The hotel’s facilities and décor were also appreciated for being stylish and up-to-date, further enhancing the appeal of 'the niu Coin' as a contemporary and convenient accommodation option in Frankfurt.
Beds
Cleanliness
However, there are notable concerns regarding the carpets, which are often described as stained and dirty. This issue extends to both the rooms and the corridors, diminishing the overall cleanliness experience for some guests. Additionally, specific areas like windows and certain toiletries, such as soap dispensers, have been flagged for not being adequately cleaned.
Despite these isolated issues, the general sentiment leans towards a positive experience with clean rooms, functional facilities and attentive housekeeping being common themes. The hotel's central location and modern amenities further enhance its appeal. Improvements in certain housekeeping details, especially concerning carpets and thoroughness in cleaning, would elevate the overall guest experience at the niu Coin.
Staff
The hotel staff are frequently described as professional, courteous and motivated to assist guests, enhancing the modern and comfortable environment of the hotel. Furthermore, areas like the bar and the breakfast setting receive mixed feedback with some guests appreciating the service while others experience slower responsiveness. Overall, the hotel's polite, friendly and efficient staff contribute significantly to a pleasant stay, even though some operational aspects could benefit from improvement.
Wi-Fi
However, several guests encountered issues, indicating areas where the Wi-Fi service could improve. Comments highlight that the Wi-Fi connection could be unstable at times with complaints about needing to reconnect frequently. Some noted that the Wi-Fi speed was often slow or faulty and several reviews mentioned that the Wi-Fi was weak, particularly in rooms or during meetings. Others remarked on specific problems such as the Wi-Fi signal not working well with television connections or significant connection issues causing disruptions in meetings.
There were also mentions of security concerns with the Wi-Fi being unsecured and lacking password protection. Additionally, a few guests pointed out that the Wi-Fi did not work at all during their stay or was temporarily unavailable.
Overall, while many guests found the Wi-Fi service at the niu Coin Hotel adequate and sometimes even excellent, others experienced significant issues, indicating room for improvement in consistency and reliability.
Parking
For those seeking cost-effective solutions, there are free parking spots nearby and some guests were pleased to find parking directly outside the hotel at no additional cost. Although the parking situation in the surrounding area can be cumbersome at times, it remains a viable alternative to the hotel's paid garage.
Overall, the variety of parking options, both within the hotel’s premises and nearby, offers a practical solution for guests, even though the associated costs may be a consideration for longer stays. The provided parking facilitates a stress-free stay, making the hotel a comfortable choice for travelers with vehicles.
Family
The spacious family rooms provide ample space for comfortable overnight stays with small children, making it an ideal choice for family reunions or trips. The hotel’s child- and pet-friendly approach, along with their superb family accommodations, make it very welcoming for families with young members.
While specific family facilities aren't extensively mentioned, the overall atmosphere is calm and family-oriented with reachable entertainment options close by. Moreover, the hotel often offers special deals for families and babies incur no extra cost.
With very quiet rooms and readily available snacks throughout the day, the niu Coin ensures convenience and comfort. The friendly staff further enhance the experience, making it a great spot for a night out with the whole family by the Main river.
Business
Despite some criticisms regarding the cleanliness of the carpets and bathrooms and some inefficiencies in the check-in process, the overall service is suitable and flexible for business needs. The hotel maintains a clean and well-maintained environment, making it highly recommended for professional travelers. Public transport access is another notable advantage, enabling superior business transport.
While not devoid of flaws with some guests finding the atmosphere slightly depressing and lacking dedicated business facilities, the positives outweigh the negatives. The niu Coin remains an affordable and appropriate choice for short business stays, offering good facilities for business meetings and work activities, making it a go-to option for many professional visitors.
Accessible
The ease of access extends to the hotel's transport options, being easily accessible by car, taxi or subway with accessible parking also available. Convenient proximity to public transportation and the city's attractions adds to the convenience for travelers. The rooms are described as spacious and well-equipped, featuring air conditioning, which enhances the stay experience.
Most areas of the hotel are wheelchair accessible and it is noted as accessible and easy to find. The hotel's COVID measures are properly carried out, contributing to a safer environment for all guests. While there is a general note on the helpfulness of the majority of the staff, the overall impression indicates that the niu Coin provides a good level of accessibility and convenience for guests with disabilities.
Dog Friendly
No, Holiday Inn - the niu, Coin Frankfurt Ostend by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn - the niu, Coin Frankfurt Ostend by IHG.
Yes, Holiday Inn - the niu, Coin Frankfurt Ostend by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn - the niu, Coin Frankfurt Ostend by IHG.
No, Holiday Inn - the niu, Coin Frankfurt Ostend by IHG doesn't have a gym.
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