Chamonix

Franschhoek -33.90198900, 19.12927900 , Uitkyk Street (Show on Map)
8.3
Very Good


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Summary of reviewsChamonix in Franschhoek is a highly recommended retreat, celebrated for its serene and majestic location nestled against a mountain slope. Visitors consistently highlight the breathtaking views of the Franschhoek valley, vineyards and surrounding mountains, which can be appreciated from various vantage points, including balconies and terraces. The tranquil ambiance, combined with the thrill of spotting wildlife like zebras, ostriches and springboks, makes it an idyllic escape. Despite being a short drive from Franschhoek’s center and its renowned wineries, Chamonix offers a sense of peaceful seclusion.

The breakfast experience at Chamonix is exceptional with guests praising the variety and quality of the offerings. From extensive buffets to delicious made-to-order meals, the breakfast here is often described as delicious, enhanced by the friendly and attentive staff. The communal dining setup, while unique, may not appeal to everyone but adds a social element to the experience. Guests also enjoy the fantastic views from the dining area.

For dinner, the on-site Arkhest restaurant receives high praise for its superb food and excellent wine selection. Dishes cater to a range of palates, making the dining experience delightful. However, advance reservations are essential due to the restaurant’s popularity and the lack of dinner service on weekdays can be a minor inconvenience. Despite some organizational challenges, the overall dining experience is highly regarded.

The rooms at Chamonix are frequently described as spacious, beautifully decorated and offering stunning views. Guests appreciate the charming rustic atmosphere, cozy beds and terraces. While some cleanliness issues have been noted, such as mustiness and outdated furnishings, the positive aspects like the lovely staff and the picturesque setting typically overshadow these concerns.

Staff at Chamonix are lauded for their exceptional service, being described as friendly, helpful and professional. They significantly enhance the guest experience, making visitors feel welcome and valued. Minor communication issues were noted but did not detract from the overall positive sentiment.

Chamonix offers a clean and tidy environment, though some areas require better maintenance. Despite mixed feedback about cleanliness, many guests still find it an amazing place to stay, praising the staff’s responsiveness to cleaning requests.

The WiFi service at Chamonix garnered mixed reviews with some guests experiencing connectivity issues. However, staff are generally accommodating, assisting guests with access despite some initial confusion.

The outdoor pool is a serene retreat, offering picturesque views of the valley and wildlife. Although maintenance issues have been reported, guests still appreciate the refreshing escape and the lovely surrounding facilities.

Secure parking is available and a car is essential for navigating the area. The comfortable beds are frequently highlighted, contributing to an enjoyable stay, though some guests mentioned issues with springy or noisy mattresses.

Overall, Chamonix is recommended for its breathtaking location, exceptional service and memorable dining experiences. Attention to cleanliness and minor maintenance improvements could further enhance guest satisfaction.
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Cheap Guest House
This guesthouse offers affordable accommodation on Uitkyk Street. It provides a comfortable base for exploring Franschhoek.

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Room Types
Executive Suite - Marco Polo Lodge This suite has air conditioning, separate entrance the the patio, from your bedroom, and Views over the Franschhoek Mountains

Marco Polo Lodge Suites These suites feature a flat-screen TV, air conditioning and a private bathroom. Some suites also offer mountain views.

Forest Suites These standard suites have air conditioning and offer a view over the mountains and lake.

Cottage with Garden View - Hadida Lodge Featuring a private entrance, this air-conditioned bungalow comprises a kitchenette, 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests will find a refrigerator, a microwave and a toaster in the kitchenette. The bungalow also provides guests with a barbecue. Boasting a balcony with mountain views, this bungalow also provides a tea and coffee maker and a TV. The unit offers 1 bed.

Panorama Suite This luxuious suite features a private balcony with Views over the Franschhoek Mountains

Suite with Lake View This suite features a fireplace. The suite features 1 bedroom and 1 bathroom with a hairdryer and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as lake views. The unit offers 1 bed.

Four-Bedroom House This holiday home has a kitchen, views of the valley and a seating area. The pool is for the use of guests staying in the Marco Polo Lodge/Panorama/Hadida, but we do have a Lake which guests are more then welcome to use.

Guest Reviews
8.3
Very Good
Location
Chamonix is a highly-praised retreat offering an enchanting escape above the town of Franschhoek. Guests consistently highlight its spectacular location, nestled against a mountain slope, providing an idyllic setting for those seeking tranquility amidst nature. The breathtaking views are a recurring theme in reviews, emphasizing the stunning panoramas of the Franschhoek valley, vineyards and surrounding mountains. This scenic beauty can be appreciated from various vantage points, including balconies and terraces, enhancing the overall experience.

The quiet and secluded nature of Chamonix is particularly appealing to visitors looking for a serene getaway with the added charm of seeing animals like zebras, ostriches and springboks in the fields. The location is described as a perfect blend of accessibility and remoteness, being a short drive from Franschhoek's center and its renowned wineries, yet offering a sense of being off the grid.

Moreover, the accommodation's proximity to vineyards and natural parks adds another layer of allure for guests interested in immersing themselves in the local landscape. The warm and friendly staff further elevate the experience, ensuring excellent service and a welcoming atmosphere.

In summary, Chamonix’s majestic setting, combined with its peaceful ambiance and stunning visual appeal, makes it a highly recommended destination for those seeking a picturesque and restful retreat in Franschhoek.

Breakfast
Chamonix offers an exceptional breakfast experience that has garnered high praise from its guests. The breakfast is widely celebrated for its variety and quality, providing a generous selection of both hot and cold options that cater to diverse tastes. Whether enjoying a freshly made and extensive buffet or a delicious made-to-order meal, guests consistently describe the breakfast as delicious with standout items like the fruit salad earning special mention.

The communal dining table adds a unique social element, allowing guests to connect and share their travel experiences, although some found this setup a bit impersonal. Despite this, the friendly and attentive staff significantly enhance the dining experience, making mornings at Chamonix both pleasant and memorable.

Combining fantastic views with excellent food, Chamonix's breakfast ranks highly among travelers. The setting in the main lodge, although sometimes a minor inconvenience due to its distance from some lodges, is noted for its inviting atmosphere and well-executed meals. Even simple breakfasts are praised for their taste and presentation.

Overall, breakfast at Chamonix is a highlight, blending great hospitality, a variety of delicious choices and stunning views, leaving a lasting impression on its guests.

Dinner
Dining at Chamonix is an experience that's highly praised by guests, particularly for its delightful on-site Arkhest restaurant. Many guests found the dinner there to be superb and the food amazing. Highlights include delicious dishes that cater to a range of palates, from safe bets like lamb shank to more innovative haute cuisine.

The wine selection also adds a notable touch to the culinary experience, complementing the excellent food seamlessly. However, advance reservations are crucial due to its popularity and the restaurant being fully booked for dinner isn't uncommon. This planning ahead is emphasized by multiple diners who found it necessary to secure a table.

While the overall sentiment towards the dinner service is quite positive, some guests faced challenges with availability and organization. Notably, the restaurant doesn't offer dinner on weekdays and a few visitors had to adapt their plans when their bookings fell through. For those unable to dine in, the staff graciously resolved issues by providing meals to their lodges.

Though there is a desire for more casual dining options, such as a facility for a sandwich or light meal in the evenings, the general consensus remains that dinner at Chamonix's Arkhest restaurant is an excellent, well-enjoyed experience.

Rooms
The Chamonix Hotel features rooms that are frequently described as large, spacious and beautifully decorated, often providing stunning views of the surrounding mountains, valleys and lakes. Guests have highlighted the charming and rustic atmosphere of the accommodations, particularly appreciating the cozy beds, open living concepts and terraces. Many reviews praise the superb scenery and unique wildlife, such as zebras and antelopes, visible from the rooms and property.

Despite the overall positive feedback, some guests noted that the cleanliness and maintenance of the rooms could be improved, mentioning instances of mustiness and outdated furnishings. A few reviewers also pointed out issues with window coverings and the need for better room servicing. However, the beautiful setting, lovely staff and great amenities, including spacious common areas and well-equipped kitchens, contribute to an enjoyable and memorable stay. The hotel's blend of rustic charm and natural beauty, along with the comfort and size of its rooms, makes it a recommended destination for travelers seeking a picturesque retreat.

Beds
At Chamonix, guests consistently praise the comfort of the beds. Many reviewers highlight the beds as extremely comfortable with terms like comfy, large and king-size frequently mentioned. Reviews note an array of features accompanying the beds, such as comfortable and clean bedding, large bed sizes and supportive mattresses. However, there are occasional mentions of discomfort from some guests who experienced issues with springy or noisy mattresses and requests for more substantial duvets.

Despite a few negative comments about mattress and bedding quality in upgraded rooms, along with some minor complaints about stained sheets and pillowcases, most feedback about the beds remains positive. Comfortable beds are a standout feature that contributes to an enjoyable stay at Chamonix.

Cleanliness
Chamonix, set amidst breathtaking landscapes, has received mixed feedback concerning its cleanliness. On the positive side, many guests appreciated the pleasant and clean rooms, highlighting the comfortable and tidy accommodations. Shared areas also received commendations for their cleanliness and tidiness. The spacious rooms and beautiful views were frequently noted, enhancing the overall experience for many visitors.

However, several reviews point out areas needing improvement. There were issues with stained linens, cobwebs and dusty cabinets. Some guests found the hygiene of the bathrooms and the pool lacking with complaints about unclean bathroom floors and pool maintenance. A musty smell in some areas and outdated furnishings were also mentioned with some decor appearing disheveled.

Despite these cleanliness issues, many guests still found Chamonix to be an amazing and special place, praising its nature reserve location and overall clean environment. The staff's responsiveness to cleaning requests contributed positively to their stay. Overall, while Chamonix offers a picturesque and potentially wonderful stay, attention to detailed cleaning could significantly enhance guest satisfaction.

Staff
The reviews for 'Chamonix' highlight an exceptional level of service provided by the staff, painting a picture of a team that is both incredibly friendly and highly professional. Guests repeatedly praised the staff for being super helpful, always willing to go the extra mile and providing fantastic service that made a real difference to their stay. Notable mentions include specific staff members like John, Natasha and Brywell, who were commended for their exceptional hospitality and assistance. The friendliness and willingness of the staff to assist with anything from organizing taxis to giving directions was a recurring theme. Guests felt welcomed and valued, often highlighting the warm, accommodating nature of the team. Despite a few minor issues, such as gaps in communication about restaurant bookings, the overall sentiment was overwhelmingly positive. The staff at Chamonix not only made guests feel welcome but truly enhanced their stay, contributing to a memorable and pleasant experience.

Wi-Fi
Recent reviews of the Chamonix hotel reveal mixed feedback about the WiFi service. Guests note issues such as no WiFi in certain areas including cottages, some mentions of limited or non-functioning internet in rooms and occasional drop-offs. However, there are also positive mentions with some guests finding the WiFi to be good. Despite the overall mixed impressions, the staff appears to be accommodating, assisting guests with access and providing details about the WiFi network, albeit with some initial confusion regarding the password.

Pool
The pool at Chamonix offers a serene escape, beautifully nestled among lush trees and plants, providing a fantastic view over the surrounding vineyards and a nearby game reserve where ostriches, zebras and gazelles can be spotted. It presents a clean, inviting spot to cool down and relax, complete with sun loungers and shaded areas for a comfortable afternoon. The pool area, though lovely and well-positioned near the main building, tends to be small for the potential number of guests and can be on the colder side. Despite occasional maintenance issues and the need for some tender loving care, guests generally appreciate the pool as a refreshing retreat with picturesque views.

Parking
Visitors to Chamonix will find that having a car is essential for getting around, as the restaurant and other facilities are located a few kilometers away and are not easily reachable without private transport. Fortunately, the hotel offers plenty of good and secure parking spaces right next to the lodge, ensuring convenience for guests who drive. Though the drive to the parking area may involve navigating a narrow and occasionally rough road, the overall experience is very pleasant. Those with a 4x4 vehicle will find the journey especially easy. Additionally, guests can rest assured knowing their cars are parked in a secure area, contributing to a worry-free stay. The picturesque location of the lodge only adds to the appeal, making it a dream destination for those arriving by car.

Outdoor Pool
The outdoor pool at Chamonix offers an enjoyable retreat for those looking to unwind and cool off. Its stunning view of the valley and neighboring wildlife park, complete with zebras, ostriches and antelopes, adds a picturesque touch to the swimming experience. Despite not being heated, the pool provides a refreshing escape on warmer days. Additionally, the surrounding facilities include lovely wines for purchase and braai amenities, enhancing the overall charm of the setting. While a car is necessary for convenient access around the area, it's important to note that maintenance issues, such as scruffy conditions and damaged lounger cushions, have been reported, which may detract from the overall experience.


Yes, Chamonix has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Chamonix.

No, Chamonix doesn't allow dogs.

Yes, parking facilities are available at Chamonix.

No, Chamonix doesn't have a gym.

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