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Summary of reviewsKlein Waterval Riverside Lodge, situated amidst vibrant vineyards and breathtaking mountain views, offers an idyllic retreat for guests seeking tranquility and a taste of the South African winelands. Its strategic location near Franschhoek and Stellenbosch makes it an ideal base for exploring renowned wineries and charming local towns. Despite its proximity to a busy road, the lodge maintains a serene and remote ambiance, providing an escape from the hectic pace of life.
The lodge's accommodations are praised for their spacious, tastefully furnished rooms that blend old Dutch style with modern amenities, ensuring a comfortable stay. Guests enjoy exceptionally comfortable beds and crisp linens in rooms with terraces overlooking the picturesque vineyards. Although some minor updates are suggested for the bathrooms, the high level of cleanliness is consistently highlighted, contributing to a pristine and restful environment.
Guests are welcomed by a dedicated and friendly staff known for their attentiveness and hospitality, adding personal touches to enhance the experience. Standout team members, such as Ezna, Bridgit, and Trevor, receive commendations for going above and beyond, assisting with local activities and ensuring a memorable stay.
Breakfast at Klein Waterval is an event unto itself, offering abundant and sumptuous meals catering to diverse tastes, served with stunning views next to a small river. This delightful culinary offering is complemented by the tranquil surroundings, creating a perfect start to the day.
The lodge's cozy pool area is another highlight, with crystal-clear water and comfortable sunbeds inviting relaxation amidst the beautiful setting. It's a favorite spot for guests to unwind, providing both convenience and aesthetic pleasure.
Overall, Klein Waterval Riverside Lodge is celebrated for its exceptional four-star caliber experience, characterized by outstanding service, beautiful surroundings, and a delightful mix of comfort and cleanliness. Visitors leave feeling relaxed, well-cared for, and eager to return to this charming retreat. Show more
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Categories
Guest House near Vineyards
Located on the R45 and described as a riverside lodge, this property is situated within the Franschhoek valley. Its location provides access to the scenic beauty of the area, which includes views of the surrounding mountains and vineyards.
Romantic Guest House
Located by the riverside, this lodge offers a tranquil and intimate setting for couples. The natural surroundings and peaceful atmosphere enhance its romantic appeal.
Guest House with Parking
Klein Waterval Riverside Lodge features a car park on site that is free of charge for guest visitors, offering convenient and cost-free parking.
Guest House Taking Steps Towards Sustainability
Guest House for Honeymoon
Guest House with Swimming Pool
Outdoor Pool
Guest House with Free Wi-Fi
Small Guest House
4-Star Guest House
Guest House where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? No
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: July, 01 2020
Answers last updated by Klein Waterval Riverside Lodge
Superior King RoomFeaturing a balcony or patio, this room has a high ceiling and includes a TV and electric kettle. The private bathroom provides free toiletries and a hairdryer.
Some have a canopy over the bed and exposed wooden beams.
Please note that this room cannot accommodate extra guests.
Superior Twin/King RoomFeaturing a balcony or patio, this room has tiled floors and includes a TV and electric kettle. The private bathroom provides free toiletries and a hairdryer.
Please note that this room cannot accommodate extra guests.
SuiteFeaturing a balcony or patio, this suite has wooden ceilings. It includes a lounge area with TV and sofa. The private bathroom has a bath and shower, and provides free toiletries.
Please note that this room can accommodate one additional person, younger than 18 years, on a sofa bed, at an additional charge.
Please note, there is a staircase between the main bedroom and the lounge/bathroom area.
Superior King or Twin RoomFeaturing a patio overlooking the countryside, this room has a wooden ceilings. It includes a TV, electric kettle and single sofa bed for a 3rd guest. The private bathroom provides free toiletries and a hairdryer.
Please note that this room cannot accommodate any extra guests.
Guest Reviews
9.4
Excellent
Location
Nestled amongst vibrant vineyards, Klein Waterval Riverside Lodge captivates guests with its stunning scenery and peaceful ambiance. Visitors are delighted by the beautifully located retreat, offering a serene escape from the busyness of life, while strategically positioned for exploring the renowned wine regions of Franschhoek and Stellenbosch. The lodge provides an ideal starting point for anyone wishing to venture into the wider wine area, with easy access to numerous wineries and charming towns.
The property boasts an amazing, rural setting that enhances the sensory experience with fields of grapes, lemons, and lavender. A small, cozy pool, as well as comfortable and clean rooms with terraces overlooking the vineyards, contribute to its super beautiful and cozy charm. Guests relish the lovely views into the vineyards and enjoy relaxation by the inviting pool area.
Despite being situated just off a busy road, the lodge maintains a tranquil and remote feeling, where guests find little inconvenience from traffic noise. Friendly and helpful staff add to the delightful experience, ensuring a perfect stay accompanied by delicious breakfasts. The lodge's accessibility, aided by services like Uber, makes it an attractive destination for those wishing to explore the surrounding attractions conveniently.
Klein Waterval is praised not only for its remarkable location but also for the stunning views of the Franschhoek mountains, creating an unforgettable backdrop where guests can unwind and soak in the charming essence of the South African winelands.
Breakfast
Klein Waterval Riverside Lodge impresses with its breakfast offerings, which consistently receive high praise from guests. The breakfasts are described as abundant and sumptuous, with a variety of options catering to diverse tastes and dietary needs. Guests frequently highlight the delicious and hearty meals, noting that the selection includes both hot and cold dishes. Dining at the lodge is more than just a culinary experience; it's enhanced by the picturesque setting next to a small river, providing a serene and relaxing backdrop to start the day. The breakfast area itself garners admiration for its stunning views, contributing to memorable mornings at the lodge. The attentive and welcoming staff, particularly Ezna, add a personal touch that makes guests feel comfortable and well cared for. Overall, the breakfast experience at Klein Waterval is not only a treat for the taste buds but also a calm and beautiful start to the day in a breathtaking location.
Rooms
Nestled amidst stunning surroundings, Klein Waterval Riverside Lodge offers a luxurious retreat with its spacious and tastefully furnished rooms. Guests can enjoy the elegance of stylish accommodations set in a beautiful old Dutch style building with views of the vineyards. Each room is equipped with every amenity needed for a comfortable stay, including air conditioning, WiFi, and tea facilities. The beds are exceptionally comfortable, and the crisp white linen adds a touch of sophistication.
Rooms are consistently noted for their cleanliness and are described as magnificent, spacious, and super clean, often surpassing expectations set by pictures. The combination of a shower and tub in the bathrooms adds an extra level of comfort. Despite some suggestions for bathroom renovations, the overall room quality remains impressive.
The property itself is described as super beautiful, featuring a small cozy pool and a serene atmosphere that contributes to a very relaxing experience. Each morning, guests can indulge in a good breakfast on the terrace while enjoying the beautiful views. The room temperature is well-maintained, ensuring a comfortable stay throughout.
Guests frequently highlight the welcoming and friendly nature of the staff, which enhances the overall experience at the lodge. Klein Waterval Riverside Lodge stands out as a perfect getaway, offering spacious, clean, and well-equipped accommodations amidst picturesque surroundings.
Beds
Klein Waterval Riverside Lodge receives high praise for its beds, which are consistently described as comfortable and conducive to a good night's sleep. Guests often highlight the large and cozy nature of the beds, expressing appreciation for the variety of pillows available, ranging from hard to soft. The attention to detail is noted with rooms being cleaned daily and beds elegantly made, sometimes featuring a charming canopy. The overall comfort extends to the room's furniture, enhancing the restful experience. Such thoughtful touches contribute to guests feeling relaxed and well-rested during their stay.
Cleanliness
Nestled in a picturesque setting, Klein Waterval Riverside Lodge is noted for its exceptional cleanliness, highlighted repeatedly in guest reviews. The spacious rooms and bathrooms are consistently described as super clean, even if they are relatively simple and modest in design. Guests appreciate the excellent maintenance of the facilities, contributing to a pristine and comfortable stay. Despite some observations about outdated decor and occasional unpleasant odors, the overall impression is a well-cared-for environment that meets high standards. The helpful hosts further enhance the experience, offering support and a warm welcome, complemented by a good breakfast served on the terrace each morning. This lodge charms visitors with its beauty and cleanliness, making it a tranquil retreat for travelers.
Staff
At Klein Waterval Riverside Lodge, guests are greeted by an outstanding service team known for their exceptional friendliness and attentiveness. The staff, including standouts like Ezna, Bridgit, and Trevor, truly make visitors feel at home with their warm hospitality and personal touches. Ezna, in particular, is often highlighted as a wonderful host who ensures guests' needs are met with care and enthusiasm, while Bridgit is praised for her helpfulness and valuable advice. The team's dedication is evident as they assist with arranging local activities such as booking the wine tram and recommending meals.
The overall service is renowned for being excellent, with staff continuously going above and beyond to provide a comfortable and memorable stay. Guests appreciate the personal service and the fantastic recommendations offered by the attentive staff. From the delicious breakfast to the warm interaction, the lodge's personnel enrich the experience, making the beautiful location even more inviting. Whether it's the owner Trevor or the various team members, their hospitable and accommodating nature leaves a lasting impression on all who visit.
Pool
Nestled in a serene and picturesque location just outside of Franschhoek, Klein Waterval Riverside Lodge has garnered rave reviews from guests, particularly for its outstanding pool facilities. The pool area is consistently described as beautiful and refreshing, offering a perfect reprieve during hot days. With crystal-clear water and a sizeable space, the pool invites guests to swim a few leisurely laps or simply enjoy the surroundings. Comfortable sunbeds and umbrellas enhance the experience, making it an ideal spot to relax and soak up the tranquil ambiance. The pool area’s stunning views and its proximity to the guest rooms add to its appeal, providing convenience and aesthetic pleasure. The combination of a refreshing dip and a peaceful atmosphere makes this pool a highlight of the lodge, promising a delightful stay for guests seeking relaxation amidst natural beauty.
4 Star
Klein Waterval Riverside Lodge offers a remarkable experience, with numerous guests describing it as exceptional. The high level of satisfaction expressed by visitors suggests a four-star caliber experience, showcasing the lodge’s commitment to excellence. The service stands out as a highlight, with guests praising it as fantastic and top-notch, reflecting the lodge's dedication to providing a memorable and refined stay for its visitors.
Yes, Klein Waterval Riverside Lodge has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Klein Waterval Riverside Lodge.
No, Klein Waterval Riverside Lodge doesn't allow dogs.
Yes, parking facilities are available at Klein Waterval Riverside Lodge.
No, Klein Waterval Riverside Lodge doesn't have a gym.