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Summary of reviewsWoolpack Inn by Greene King Inns, located in a charming English village, provides a delightful retreat with easy access to renowned attractions like Bath and Longleat. Guests appreciate the quaint and picturesque setting, where the serene village offers a tranquil escape infused with rustic charm. The combination of convenient parking, proximity to public transit, and excellent service creates a welcoming environment for those looking to explore or simply relax.
The inn's breakfast is widely praised for its delicious, freshly cooked offerings, encompassing both Continental and Full English options. Guests enjoy the hearty, satisfying meals, enhanced by friendly and helpful staff who contribute to a pleasant dining experience. Dinner at the inn also receives positive feedback for its quality and variety, with tasty pub fare and a cozy bar ambiance featuring a fireplace to enhance the overall experience. Despite occasional minor service hiccups, the culinary offerings are largely considered excellent.
The inn's rooms are notable for their cleanliness and comfort, featuring spacious layouts and cozy beds that often delight guests. However, some areas call for updates, as decor and fixtures show signs of age, prompting suggestions for renovation, especially in the bathrooms. Temperature control can also be a concern, though the character and charm of the property are generally well received.
Staff at the Woolpack Inn consistently receive high marks for their friendliness, attentiveness, and accommodating nature, significantly boosting guest satisfaction and enhancing the overall experience. While the free WiFi is appreciated, its reliability is inconsistent, posing a challenge given the poor mobile reception in the area. Despite these minor drawbacks, the inn remains a comfortable, good-value choice for visitors seeking an authentic countryside experience in England. Show more
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Categories
Inn with Free Wi-Fi
This inn provides standard free Wi-Fi for guests.
Small Inn
This inn offers a pleasant stay with decent reviews and is a popular choice among couples. It provides a comfortable and convenient base for exploring the area.
3-Star Inn
This inn offers a comfortable stay with free Wi-Fi and air conditioning. It provides a reliable option for travelers seeking value for money.
Cheap Inn
Room Types
Double RoomThis room is traditionally furnished and unique in design. It includes a telephone, a TV, hairdryer, and tea/coffee making facilities.
Twin RoomThis room is traditionally furnished and unique in design. It includes a telephone, a TV, hairdryer, and tea/coffee making facilities.
Superior Double RoomSpacious rooms with a seating area. Some have a four-poster bed and some have a sleigh bed. A late check-out is available until 12:00.
Guest Reviews
7.7
Good
Location
Nestled in a quaint and picturesque village, the Woolpack Inn by Greene King Inns boasts an enviable location that guests find perfect for their needs. This charming, rustic inn offers easy access to popular attractions such as Bath and Longleat, making it an ideal base for exploring the surrounding areas. The village setting is serene and scenic, providing a sense of tranquility that invites relaxation.
Parking is convenient, with free options available both in the street and nearby, contributing to the practicality of the inn's positioning. Visitors appreciate the proximity to public transport, as bus stops are within easy reach, facilitating trips to Bath and nearby attractions. Although the inn is situated a bit far from shops, it compensates by delivering a warm ambiance, exceptional food, and friendly service, enhancing the overall guest experience.
The Woolpack Inn is more than just a stopover; it serves as a cozy retreat in a beautiful old English village. The pub underneath offers excellent food at good value, complimented by the attentive and pleasant staff, adding to the appeal of the location. The atmosphere is enriched by its rustic charm, complete with a beautiful fire in the bar area, making it a welcoming spot for travelers looking to unwind after a day of exploring.
In summary, the Woolpack Inn provides a delightful blend of accessibility, comfort, and traditional charm, perfect for visitors seeking a picturesque escape in the heart of the English countryside.
Breakfast
At the Woolpack Inn by Greene King Inns, guests have had a largely positive experience with their breakfast offerings. Described by many as delicious and freshly cooked, the breakfast is noted for its good value and a variety of options, making morning dining both enjoyable and satisfying. The combination of Continental and Full English breakfasts caters well to diverse tastes. Many guests appreciate the hearty and plentiful nature of the meals, with options that can be personalized to some extent.
The friendly and helpful staff add to the positive breakfast experience, generally ensuring a welcoming atmosphere at breakfast time. While some guests encountered minor issues such as slow service or menu items being unavailable, these were often overshadowed by the overall quality and taste of the food. The selection is typically good, though there are occasional suggestions for improvement, like expanding the children's menu or the absence of a continental buffet.
Despite minor imperfections, the breakfast at Woolpack Inn is frequently described as excellent, with both cooked options and service receiving high marks from guests. The inn's breakfast stands out for its tasty offerings and the pleasant dining environment, contributing positively to the overall stay.
Dinner
Dinner at the Woolpack Inn by Greene King Inns receives high praise for its excellent quality and variety, offering a robust selection of dishes that cater to diverse tastes. Guests frequently highlight the pub food, which, while standard, is described as really good and flavoursome. The ambiance of dining in the bar, often near the cozy fireplace or amid festive decorations, adds to the overall enjoyable experience. Many reviewers specifically note delicious dishes, such as apple and blackberry pie with custard, along with hearty roast dinners and generous portions, all at reasonable prices. The service is consistently friendly, enhancing the pleasant dining atmosphere.
While the majority of feedback is positive, there are occasional mentions of minor mishaps, such as delays in dinner seating, mixed-up orders, or dishes being slightly overdone. Despite this, most agree that the food remains tasty, and the overall dining experience at both dinner and breakfast generally meets guests' expectations. The inn provides a varied menu, ensuring that even the most particular tastes are accommodated, and features comfortable seating with a welcoming vibe that leaves a lasting impression on diners.
Rooms
Woolpack Inn by Greene King Inns offers guests a range of experiences when it comes to their rooms. On the positive side, visitors frequently praise the rooms for their cleanliness and comfort, often noting spacious layouts and cozy furnishings. Many guests find the beds in particular to be comfy, and the rooms generally large enough to accommodate their needs comfortably. The character of the property seems to fit well with its surroundings, adding to the charm of the stay.
However, there are some aspects that might require attention and improvement. A recurring theme is the need for updating and refurbishment across several rooms, with dated decor and fixtures drawing comments from guests. Bathrooms are often pointed out as cramped and showing signs of wear, with issues like peeling wallpaper and cracked tiles commonly mentioned. Temperature control appears to be another concern, with many guests describing the rooms as excessively hot, even with windows and fans in use.
Overall, while many find the rooms pleasant and fitting for their stay, guests suggest that updating and addressing maintenance issues could enhance the experience further.
Beds
The beds at Woolpack Inn by Greene King Inns are generally praised for their comfort, providing guests with a pleasant and restful night's sleep. Descriptive terms like comfy and very comfortable frequently highlight the quality of sleep that visitors experience. Many guests appreciate the supportive and clean beds that contribute to a positive stay. However, some reviews noted inconsistencies, such as older, softer mattresses leading to discomfort for some. While main beds are often described as comfortable and welcoming, there are occasional reports of pull-out beds and sofa beds being less ideal for adults but suitable for children. Overall, visitors can expect a largely agreeable sleeping experience, complemented by clean and inviting bedding within the rooms.
Cleanliness
The Woolpack Inn by Greene King Inns presents a mixed picture when it comes to cleanliness. On the positive side, many guests noted that the rooms were clean, with comfortable beds and spotless sheets and towels. The hotel was also appreciated for being overall clean and well-presented in certain areas. Visitors enjoyed the quiet atmosphere and the friendly, helpful staff enhanced the stay experience.
However, some areas are notably in need of improvement. Guests frequently mentioned that certain parts of the hotel, particularly the bathrooms, required a significant deep clean and maintenance. Issues such as cobwebs, mouldy tiles, and leaking showers were identified. Moreover, several reviews highlighted the need for renovation, with mentions of mouldy curtains, cracked sinks, and broken toilet seats. Despite these areas needing attention, the hotel manages to provide a comfortable night's sleep with generally clean rooms.
Staff
At the Woolpack Inn by Greene King Inns, guests can expect an exceptional experience thanks to the remarkable staff. Known for their welcoming demeanor, the team consistently provides friendly and attentive service. From check-in to breakfast, guests frequently find the staff to be extremely helpful and accommodating, making their stays particularly enjoyable. The reception staff has been highlighted as amazing, while Emma, a staff member, receives special mentions for her excellent service. Overall, the staff is described as incredibly friendly, efficient, and willing to go above and beyond to ensure guest satisfaction. Despite some comments about room conditions needing attention, the warmth and hospitality of the staff often leave a lasting positive impression on visitors.
Wi-Fi
The Woolpack Inn by Greene King Inns offers free WiFi throughout the premises, which is appreciated by guests as an amenity. However, feedback indicates that the WiFi experience is inconsistent, with many reporting issues such as a weak signal and unreliable connectivity. Guests have noted difficulties in getting the WiFi to work effectively, which can be frustrating, especially because the mobile reception in and around the property is virtually non-existent. For those relying on internet connectivity during their stay, this could present a notable inconvenience. While the intention of providing complimentary WiFi is commendable, the execution seems to need improvement to meet guests' expectations.
3 Star
Woolpack Inn by Greene King Inns offers guests a stay characterized by good value, making it a budget-friendly choice for travelers. Despite signs of wear and tear, the facilities generally meet basic expectations, with nothing major to complain about. The ambience could benefit from some redecoration, as the premises appear tired and some rooms could use a thorough maintenance update, particularly addressing issues like musty bathroom smells and mould in showers.
Guests have the option to customize their breakfast for an extra fee, allowing for a personalized start to the day. The culinary offerings are a highlight, delivering good food that serves as a satisfying treat, especially after a long day of activities such as cycling. The restaurant experience, however, does face some cleanliness challenges, with furnishings and plug sockets showing signs of dirt, suggesting that a bit of cleaning could enhance the overall dining atmosphere.
With room and restaurant features needing some attention, a focus on revitalizing these areas could elevate the Woolpack Inn's appeal further, complementing its existing advantages like affordable pricing and hearty meals.
No, Woolpack Inn by Greene King Inns doesn't have any pool.
No, a spa isn't available at Woolpack Inn by Greene King Inns.
No, Woolpack Inn by Greene King Inns doesn't allow dogs.
No, parking facilities aren't available at Woolpack Inn by Greene King Inns.
No, Woolpack Inn by Greene King Inns doesn't have a gym.