What percentage of your guests are families?Under 50%
Family-Friendly room types:
Family rooms. Number: 16
One-bedroom apartments. Number: 10
Please suggest which room type a family with one child should choose and where the child will sleep: 4 King+ Sofabed suites (child on sofabed) OR 2 Double Queen suites (child on second Q bed) OR 10 villas (K+sofa bed - child on sofabed)
Please suggest which room type a family with two children should choose and where the children will sleep: 4 King+ Sofabed suites (children on sofabed) OR 2 Double Queen suites (children on second Q bed) OR 10 villas (K+sofa bed - children on sofabed)
Please suggest which room type a family with three children should choose and where the children will sleep: 4 King+ Sofabed suites (children on sofabed and one child on cot) OR 2 Double Queen suites (children on second Q bed and one child on cot) OR 10 villas (K+sofa bed - children on sofabed and one child on cot)
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: 10 suites, baby in baby cot included in price OR 10 villas, baby in cot included in price
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: 4 King+ Sofabed suites (child on sofabed and baby in cot) OR 2 Double Queen suites (child on second Q bed and baby in cot) OR 10 villas (K+sofa bed - child on sofabed and baby in cot). All cots included in price
Baby cot details: Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Additional amenities for children:
Kid meals
Children television networks
Answers last updated by Galiano Oceanfront Inn & Spa
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other Plexiglass during office hours, outside of office hours, we leave labelled keys outside the lobby for the guests arriving
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types. Villas are all self-contained. Suites are more like regular hotel rooms accessed from a single access point.
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 00:00 - Check-out: 00:00
Other limitations Our villas are setup to accommodate quarantining guests. No contact with staff, but the hotel provides shopping services to guests
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? No
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
We follow all provincial regulations and those issued by the BC Hotel Association
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: We are set up for quarantining guests. If staff feel sick, they have been instructed not to come to work, get tested and self-isolate. 90% of our staff has been vaccinated already
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Steam rooms, lilimted access to hot tub, limited access to yoga and fitness room, restrictions applicable to special events, weddings, indoor dining room closed but room service and patio service available
Has the hotel closed during the pandemic? No
Additional Information: Because some parts of our hotel are owned as strata, we could not legally keep fractional owners from accessing their property during the pandemic, which is why we have remained closed.
Answers last updated by Galiano Oceanfront Inn & Spa
King SuiteThis suite includes:
- A private terrace with ocean view
- A wood-burning fireplace
- Tea and coffee-making facilities
- An en suite massage table
- A Spa bath
- A Flat-screen satellite TV
- A Mini bar and small fridge
Queen Suite (Pet Friendly)This suite includes:
- A private terrace with ocean view
- A wood-burning fireplace
- Tea and coffee-making facilities
- An en suite massage table
- A Spa bath
- A Flat-screen satellite TV
- A Mini bar and small fridge
- Offers one pet-friendly Queen Suite, subject to a $75 pet-fee.
One-Bedroom VillaSpacious Villa includes:
- Outdoor wood-burning fireplaces
- Outdoor spa bath
- Spacious living room with sofa bed
- Private furnished terrace with barbecue grill
- Full kitchen with stainless steel appliances,
- Temperature controlled wine fridge
- Multiple flat screen TVs
- Heated tile floors
King Studio with Sofa BedThis suite includes:
- A seating area with sofa bed
- A private terrace with ocean view
- A wood-burning fireplace
- Tea and coffee-making facilities
- An en suite massage table
- A Spa bath
- A Flat-screen satellite TV
- A Mini bar and small fridge
- Offers one pet-friendly King + Sofa Bed Suite, subject to a $75 pet-fee.
Deluxe Queen SuiteThe fireplace is a top feature of this suite. Boasting 1 bedroom, this suite has 1 bathroom with a bath, a seating area and terrace where you can relax. The suite offers soundproof walls, a tea and coffee maker, a wardrobe, a flat-screen TV with cable channels, as well as sea views. The unit offers 2 beds.
King Studio with Sofa Bed (Pet Friendly)This studio's standout feature is the fireplace. Offering free toiletries and bathrobes, this studio includes a private bathroom with a bath, a shower and a hairdryer. Featuring a terrace with sea views, this studio also offers soundproof walls and a flat-screen TV with cable channels. The unit offers 2 beds.
King SuiteGuests will have a special experience as the suite offers a fireplace. This suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Featuring a balcony with sea views, this suite also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 1 bed.
King Studio with Sofa BedThe fireplace is a top feature of this studio. Featuring free toiletries and bathrobes, this studio includes a private bathroom with a bath, a shower and a hairdryer. Boasting a balcony with sea views, this studio also features soundproof walls and a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe Queen SuiteThis suite's special feature is the fireplace. This suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Featuring a balcony with sea views, this suite also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 2 beds.
Queen SuiteThis suite features a fireplace. This suite features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Boasting a balcony with sea views, this suite also features soundproof walls and a flat-screen TV with cable channels. The unit has 1 bed.
King Studio with Sofa BedThe fireplace is the standout feature of this studio. Featuring free toiletries and bathrobes, this studio includes a private bathroom with a bath, a shower and a hairdryer. Boasting a balcony with sea views, this studio also features soundproof walls and a flat-screen TV with cable channels. The unit has 2 beds.
One-Bedroom VillaGuests will have a special experience as the villa offers a fireplace. Featuring a private entrance, this villa consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-equipped kitchen. The villa also offers a barbecue. Boasting a terrace with sea views, this villa also provides a washing machine and a flat-screen TV with streaming services. The unit offers 2 beds.
One-Bedroom VillaGuests will have a special experience as this villa provides a fireplace. Featuring a private entrance, this villa is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the kitchen. The villa also has a barbecue. Boasting a terrace with sea views, this villa also offers a washing machine and a flat-screen TV with streaming services. The unit offers 2 beds.
One-Bedroom VillaGuests will have a special experience as this villa provides a fireplace. Featuring a private entrance, this villa is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the fully equipped kitchen. The villa also has a barbecue. Boasting a terrace with sea views, this villa also offers a washing machine and a flat-screen TV with streaming services. The unit offers 2 beds.
One-Bedroom Villa (Pet Friendly)This villa's special feature is the fireplace. Featuring a private entrance, this villa consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the fully equipped kitchen. The villa also offers a barbecue. Boasting a terrace with sea views, this villa also provides a washing machine and a flat-screen TV with streaming services. The unit offers 2 beds.
One-Bedroom VillaThis villa's special feature is the fireplace. Featuring a private entrance, this villa comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-fitted kitchen. The villa also provides guests with a barbecue. The villa provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as sea views. The unit offers 2 beds.
One-Bedroom Villa (Pet Friendly)This villa features a fireplace. Boasting a private entrance, this villa includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-fitted kitchen. The villa also features a barbecue. The villa offers a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV with streaming services, as well as sea views. The unit has 2 beds.
One-Bedroom VillaThis villa features a fireplace. Boasting a private entrance, this villa features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-fitted kitchen. The villa also comes with a barbecue. The villa features a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as sea views. The unit has 2 beds.
One-Bedroom VillaGuests will have a special experience as this villa features a fireplace. Featuring a private entrance, this villa is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-equipped kitchen. The villa also has a barbecue. The villa offers a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV with streaming services, as well as sea views. The unit offers 2 beds.
One-Bedroom VillaThis villa features a fireplace. Featuring a private entrance, this villa comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-fitted kitchen. The villa also provides guests with a barbecue. The villa provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as sea views. The unit offers 2 beds.