The Gananoque Inn

Gananoque 44.32577600, -76.15786800 , 550 Stone Street South (Show on Map)
7.1
Good


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Summary of reviewsThe Gananoque Inn receives widespread acclaim for its exceptional location, nestled right by the water with stunning views of the St. Lawrence River and close proximity to the 1000 Islands cruise dock. Its central position allows for easy walking access to local attractions, shops, restaurants and pubs, making it an excellent choice for those seeking convenience and natural beauty. The tranquil setting, combined with friendly and attentive staff, enhances the overall guest experience.

Breakfast at The Gananoque Inn garners mixed reviews. Positive aspects include good variety, excellent service and the enjoyment of dining on the outdoor patio overlooking the water. However, some guests report limited choices and occasional poor quality with long wait times and service inefficiencies noted.

Dinner also presents a blend of experiences with the scenic balcony providing a pleasant ambiance. Guests appreciate the delicious and varied menu options and the soothing backdrop of the water. Criticisms include slow service, cleanliness issues and a lack of healthier food options.

The rooms at the inn receive varied feedback. Guests praise the cleanliness, comfort and spacious layouts with some rooms recently renovated to offer modern bathrooms. However, many reviews highlight the dated facilities with issues like peeling wallpaper and mildew smells. Some rooms lack amenities such as mini-fridges and ongoing renovations can restrict access to parts of the premises.

Cleanliness standards at The Gananoque Inn are inconsistent. While some guests find their rooms spotless and comfortable, others report dirty carpets, cobwebs and hygiene issues in the bathrooms. The overall need for more thorough cleaning is frequently mentioned.

The staff generally receive high praise for their friendliness and helpfulness. Despite occasional criticisms regarding some staff members appearing lost or unfriendly, the majority of guests commend the personnel for their courteous demeanor and professionalism.

The inn's spa facilities are often closed, leading to disappointment among guests, but the overall stay experience remains positive. The beds are mostly praised for their comfort, although some guests report issues with firmness and structure.

As a historic property built in the 1850s, The Gananoque Inn offers a unique charm with its blend of historical elements and modern updates. Guests appreciate its rich history, despite concerns about the upkeep and maintenance of its historic features.

Overall, The Gananoque Inn excels in location and provides a cozy atmosphere with friendly staff, though there are areas in need of improvement, particularly in cleanliness and food service.
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Categories
Historic Hotel
Operating as an inn since 1896, the building was originally a carriage works dating back to the 1870s. This historic stone building has a rich history tied to the Thousand Islands region and once hosted notable figures like Thomas Edison.

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Free Wi-Fi

Business Hotel

4-Star Hotel

Room Types
Queen Room with Two Queen Beds This double room features air conditioning, view and dining area. No water view

Standard Double Room This twin/double room has a DVD player, cable TV and air conditioning. No water view

Queen Room This double room features a DVD player and air conditioning No water view

King Room This double room has air conditioning and tea/coffee maker. No water view

Waterfront Two Queens (Riverfront) The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, tumble dryer and a flat-screen TV with cable channels. The unit offers 2 beds.

Guest Reviews
7.1
Good
Location
The Gananoque Inn is widely praised for its exceptional location. Situated right by the water, this charming hotel offers guests stunning views of the St. Lawrence River and is perfectly positioned next to the harbour. Its proximity to the 1000 Islands cruise dock makes it an ideal choice for those looking to explore the region by boat. The central waterfront location allows for easy walking access to many local attractions, shops, restaurants and pubs. Guests can enjoy a tranquil setting on a quiet street while remaining within a short stroll to downtown and the marina.

Ideal for scenic walks and offering picturesque views, the hotel's prime spot by the river and lake is perfect for capturing the beautiful scenery. The hotel is well-regarded for its historical significance and provides a cozy atmosphere despite some rooms being a bit dated. The on-site restaurant receives high marks, particularly for its deck offering magnificent water views. Staff are noted for their friendliness and attentiveness, enhancing the overall guest experience.

In summary, if looking for a place that combines convenient accessibility, magnificent waterside views and a pleasant, walkable vicinity, The Gananoque Inn stands out as a perfect choice to soak in the natural beauty and charm of Gananoque.

Breakfast
The breakfast experience at The Gananoque Inn is a mixed bag, as reflected by the varied guest reviews. On the positive side, many guests appreciated the included breakfast, noting its good variety and excellent service. The classic offerings like eggs and bacon, as well as hearty, well-prepared pancakes, received compliments. Some guests highlighted the pleasure of dining on the outdoor patio overlooking the water and marina, which enhanced their meal experience. The overall quality of the food and the friendliness of the restaurant staff were frequently praised with terms like "delicious," "great breakfast," and "excellent" frequently used. The breakfast being included in the room price was also seen as a valuable perk by many visitors.

However, not all reviews were glowing. Several guests described the breakfast as mediocre, limited in choices and sometimes disappointing in quality. Complaints ranged from long wait times, poor service and minimal variety to specific grievances like inedible microwaved French toast and eggshells in scrambled eggs. Some guests found the breakfast to be very basic or even unacceptable with specific incidents of underwhelming food quality and portions.

Despite the fluctuations in breakfast quality and service, many visitors found enough positive aspects to enjoy their meals, particularly when dining in the scenic outdoor setting.

Dinner
Dining at The Gananoque Inn presents a mix of experiences for guests with a notable emphasis on the scenic balcony overlooking the water, offering a pleasant ambiance for breakfast and supper. The location of the restaurant by the water adds a soothing backdrop to the dining experience. Many guests found the food delicious and were pleasantly surprised by the quality served, appreciating the good and varied menu options. The views accompanying dinner received high praise, enhancing the overall meal enjoyment.

However, there are some aspects in need of improvement. The restaurant service has been described as slow, particularly for larger groups with some guests experiencing long waits. Cleanliness and staff availability also appeared to be inconsistent, detracting from the dining experience. A few guests noted that the food could be greasy and lacked healthier options with occasional comments about the restaurant environment needing updates to feel more welcoming.

Overall, while the setting and certain dishes receive commendations, some diners were left wanting more in terms of service efficiency and food quality.

Rooms
The rooms at The Gananoque Inn receive mixed reviews. On a positive note, many guests appreciate the cleanliness and comfort of the rooms with several mentioning comfortable beds and spacious layouts. Some rooms have been recently renovated, offering modern and bright bathrooms, which guests found appealing. A number of rooms provide lovely views of the lake or river, enhancing the overall experience.

However, a recurring theme in the reviews is that many of the facilities are dated with some guests noting peeling wallpaper, flaking paint and a general need for updating. Issues such as mold, mildew smells and humidity in certain rooms have also been reported. Several guests experienced location-related disappointments, such as rooms with parking lot views or street-side accommodations rather than the promised water views.

While some rooms are described as well-equipped, others lack amenities like mini-fridges. Additionally, there are mentions of ongoing renovations which might limit access to parts of the premises. Overall, the accommodations seem to offer comfort and cleanliness in many cases, but the dated facilities and occasional maintenance issues are points of concern for potential guests.

Beds
The Gananoque Inn offers a variety of experiences when it comes to its beds with many guests praising their comfort. Numerous reviews highlight the beds as very comfortable with some guests even expressing a desire to take one home. Clean and crisp bedding contributes positively to the overall sleeping experience. Some beds, however, have received negative feedback with reports of uncomfortable mattresses and creaky structures near windows. While the majority of guests find the beds comfortable, the occasional difficulties with firmness and lumpiness should be noted. Overall, the comfort of the beds at The Gananoque Inn has generally left guests pleased, despite some inconsistencies.

Cleanliness
The Gananoque Inn receives a mix of feedback regarding its cleanliness standards from guests. On the positive side, there are numerous mentions of the rooms being clean, tidy and comfortable. Some guests highlight that their rooms were spotless and that the bathrooms were new and particularly tidy. The establishment appears clean inside and offers comfortable accommodations with recent renovations adding a modern touch to some areas. The friendly and attentive staff also enhances the guest experience.

However, a significant number of reviews point out areas in need of improvement. Issues such as worn and dirty carpets, visible cobwebs, dusty furniture and stained carpets are frequently mentioned. Guests noticed hair in the showers, dirty coffee cups and bathroom hygiene that left much to be desired. Many pointed out that the overall cleanliness of the facility, both inside and outside, could be significantly upgraded. The building appeared dated and some rooms had a strong, unpleasant odor. The inconsistent cleaning standards, including unvacuumed corners and dirty windows, detracted from the overall experience.

In summary, while some aspects of cleanliness at The Gananoque Inn meet guest expectations, there are consistent remarks about the need for deeper and more thorough cleaning to enhance guest satisfaction.

Staff
The staff at The Gananoque Inn generally received high praise from guests for their friendliness, helpfulness and attentiveness. Visitors repeatedly highlighted that both the front desk and waitstaff were pleasant and accommodating, contributing positively to their overall experience. Specific mentions of personnel, such as Paula at the front desk and Reyna, a waitress, underscore the personal connections guests felt with the employees.

However, there were occasional remarks about some staff appearing lost or unsure of their responsibilities and a few instances of personnel being unfriendly or stressed. Despite these isolated comments, the overall perception of the staff was highly favorable with many guests commending them for their courteous and polite demeanor, even during challenging circumstances.

Guests appreciated the staff's efforts to maintain great service despite being occasionally understaffed, noting their professionalism and commitment. The efficiency of the check-in process and the accommodating nature of the reception staff also stood out positively in the reviews.

Spa
The Gananoque Inn has received several mentions in guest reviews regarding its spa facilities. While the hotel boasts amenities that could provide a relaxing experience, many guests noted that the spa was unfortunately closed during their stays. The closure was attributed to various reasons, such as staffing issues and the Covid-19 pandemic. This lack of availability left some guests disappointed, especially since the spa is considered a fundamental aspect of the hotel's offerings. Despite this setback, the overall feedback highlighted that guests still enjoyed their stays at the inn.

Historic
The Gananoque Inn, built around the 1850s, stands as a significant heritage property in a central location by the water within the historic district. The well-preserved building offers a superb and magnificent view, blending historical charm with modern updates. However, despite its beautiful old architecture, there are concerns regarding the upkeep and maintenance of its historic elements. Visitors appreciate the rich history and the charm of this historic building, valuing its importance in the region.


No, The Gananoque Inn doesn't have any pool.

Yes, a spa is available at The Gananoque Inn.

No, The Gananoque Inn doesn't allow dogs.

No, parking facilities aren't available at The Gananoque Inn.

No, The Gananoque Inn doesn't have a gym.

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