InfoSummary of reviewsEmbassy Suites by Hilton at Hot Springs Convention Center enjoys praise for its favorable location, making it ideal for both leisure and business travelers. Situated near downtown Hot Springs, it offers easy access to historic sites, restaurants, shops and local attractions like Bathhouse Row and the national park. The hotel’s connection to the nearby convention center adds to its appeal, especially for event attendees.
The breakfast service receives high commendation for its variety and taste, particularly the made-to-order omelette station, complemented by friendly and attentive staff. This complimentary breakfast is often cited as a highlight of the guests’ stay. Evening dining, especially the complimentary happy hour with free drinks and snacks, is highly appreciated, creating a wonderful and sociable atmosphere. The lounge and restaurant on-site contribute positively to the overall dining experience.
Guests frequently applaud the spacious and comfortable rooms, which are suitable for families and groups. The layout with separate rooms and a mini-kitchen is particularly valued. However, there are mixed reviews on cleanliness with some guests experiencing issues such as stains, smells and insects. Despite this, many still find the rooms adequate and comfortable.
The staff are often described as friendly, helpful and professional with numerous guests highlighting their positive interactions with the hotel's employees. While there are a few mentions of negative experiences, the majority of guests commend the staff’s dedication and service.
Free Wi-Fi is a notable concern, as many guests reported slow or non-functional internet services. Improving this facility could significantly enhance the guest experience.
The spa services receive positive feedback for their quality and affordability, though some guests were disappointed with the occasional closures. The gym also gets favorable comments for being clean and well-maintained, though some equipment issues were noted.
The pool garners mixed reviews; it is appreciated for its size and general cleanliness, particularly enjoyed by families, but complaints about over-chlorination, temperature and maintenance issues are common.
Families find the hotel particularly accommodating with spacious rooms and family-friendly amenities such as a pool, bar and restaurant on-site. Its convenient location for engaging in nearby activities adds to the hotel's appeal for family trips.
While the comfort of the beds garners positive remarks from many, there are inconsistencies reported, including issues with mattress quality and cleanliness.
In summary, Embassy Suites by Hilton at Hot Springs Convention Center offers a solid experience with its location, breakfast and service receiving the highest praise. While there are areas in need of improvement, particularly regarding cleanliness and internet services, the hotel remains a popular choice for both families and business travelers. Show more
InfoSummary of reviewsThe Holiday Inn Express Hotel & Suites Hot Springs by IHG presents itself as a commendable choice for accommodation in Hot Springs, thanks to its exceptional location and friendly staff. Positioned conveniently near local attractions, restaurants, and shopping areas, guests appreciate the ease of access and ample parking that makes exploring the city straightforward. The hotel's breakfast offerings are a highlight, with a variety of delicious options to start the day positively, famously including exceptional cinnamon rolls. The breakfast staff contributes to a warm and welcoming start each morning.
Guests often praise the spacious and comfortable rooms, particularly noting the beds for facilitating restful sleep. While there are occasional remarks about cleanliness issues within the rooms, the overall consensus leans towards a well-maintained environment, complemented by modern amenities. The staff's dedication to high-quality service is unmistakable, with many visitors appreciating their friendliness and professionalism, which enhances the guest experience.
The indoor pool offers enjoyment for families, though some guests find its size and facilities lacking compared to expectations, with concerns about the temperature and chlorine levels. Despite some mixed feedback, many guests still enjoy their time at the pool.
Overall, the Holiday Inn Express Hotel & Suites Hot Springs by IHG receives positive reviews for its strategic location, comfortable accommodations, and exceptional hospitality, making it a preferred choice for travelers seeking a convenient and welcoming stay in Hot Springs. Show more
InfoSummary of reviewsCandlewood Suites Hot Springs by IHG offers a highly praised stay for guests visiting Hot Springs, thanks to its excellent location, cleanliness, and welcoming atmosphere. Its strategic placement near restaurants, shopping options, and main city attractions provides convenience and accessibility, making it an ideal choice for travelers looking to explore the area easily while enjoying a peaceful retreat. The rooms are spacious and comfortable, equipped with kitchens that offer a home-like feel. Despite some minor issues, such as the absence of a complimentary breakfast, guests frequently commend the hotel for its cleanliness, often describing the rooms as spotless and cozy.
The positive experience is further enhanced by the hotel's friendly and accommodating staff, who are known for their hospitality and attentiveness, often going the extra mile to meet specific requests and ensure guest satisfaction. Beds generally receive favorable feedback for their comfort, with many guests enjoying restful sleep, even though a few noted that some mattresses and pillows could benefit from replacement. Candlewood Suites Hot Springs stands out as a valued option for travelers, combining a prime location, cleanliness, comfort, and exceptional service to create an inviting and satisfying stay. Show more
InfoSummary of reviewsArlington Resort Hotel & Spa is highly regarded for its prime location in the heart of Hot Springs, enabling guests to enjoy easy access to Bathhouse Row, Hot Springs National Park and a variety of shops, restaurants and entertainment venues, all within walking distance. This central positioning offers a memorable experience filled with cultural exploration, natural beauty and leisure activities.
The breakfast experience at the hotel is well-praised with many enjoying the homemade goods and specific dishes like waffles with fruit compote. Despite its popularity, the cost of breakfast is frequently noted as a downside with some guests finding it overpriced. Similarly, the dinner offerings receive commendations for the quality of food and the elegant ambiance, particularly in the Fountain Room. However, the dining experience is somewhat marred by the limited availability of room service, early closing times and inconsistent service.
Guests appreciate the spacious rooms, comfortable beds and the historical charm of the hotel. However, there's a widespread call for significant updates and maintenance due to issues like peeling paint, stained carpets and outdated fixtures. Cleanliness remains a concern with many rooms needing better upkeep and modernization. While common areas like the lobby and pool generally meet cleanliness standards, guest rooms often do not.
Staff interactions are overall positive with several team members receiving specific commendations for their friendliness and professionalism, although there are occasional reports of inconsistent service levels.
The hotel's complimentary Wi-Fi service falls short of modern expectations with many guests experiencing connectivity issues. The spa facilities, on the other hand, are a standout feature with guests enjoying the mineral baths, massages and historic charm, despite some occasional operational hiccups.
The pool and hot tub area are well-loved for their relaxing atmosphere and appealing design, though reports of cleanliness and maintenance issues like broken tiles and algae detract from the experience for some. Parking is a notable concern due to high costs and the inconvenience of distant self-parking options.
The Arlington stands out as a family-friendly destination, adored for its ability to host memorable family vacations with its spacious suites and variety of amenities catering to families. The hotel is particularly enjoyable during festive seasons with elaborate holiday decorations.
The overall sentiment towards Arlington Resort Hotel & Spa is positive, particularly for its historic ambiance and prime location. While certain areas such as dining options, room updates, cleanliness and parking need improvement, the hotel's strengths in hospitality, relaxation and its inviting atmosphere make it a charming choice for visitors. Show more
InfoSummary of reviewsDoubleTree by Hilton Hot Springs is a lakeside gem nestled on the serene shores of Lake Hamilton, offering a remarkable escape with picturesque views from rooms and the pool area. The hotel provides a tranquil environment yet maintains proximity to downtown Hot Springs and popular attractions like Bathhouse Row, casinos, and dining options. Guests appreciate the property's cleanliness, comfort, and friendly staff, which enhance the overall experience, particularly for special occasions like anniversaries.
The on-site dining at the English Muffin offers delightful breakfast options, although breakfast is not included with the room rate, which some find a concern regarding value. However, the complimentary cookies at check-in add a warm touch to the guest experience. The rooms are consistently praised for their spaciousness, modern design, and stunning lake views, complemented by comfortable beds and high-quality amenities like fridges and microwaves. This focus on comfort is further supported by quiet and meticulously maintained facilities.
The hotel's staff consistently impresses with their friendly, helpful demeanor, and efforts to accommodate guests' needs, enhancing the personalized experience. The outdoor pool area, with its saltwater setup and seated lounging spaces, is a highlight for many visitors, who enjoy the beautiful views and relaxing atmosphere. Although parking can become challenging during peak hours, the availability of free parking and ample space for larger vehicles adds convenience for guests.
Families will find the hotel welcoming, with a safe and clean environment for both children and pets, enjoyable outdoor amenities, and a pool that appeals to all ages. While bed firmness preferences vary among guests, the beds are generally comfortable, contributing to restful visits. Overall, DoubleTree by Hilton Hot Springs stands out as an excellent choice for travelers seeking a blend of comfort, stunning natural beauty, and a welcoming environment. Show more
InfoSummary of reviewsCourtyard by Marriott Hot Springs is highly regarded by guests for its excellent location, comfort, and service. Strategically situated near the main highway and just a short drive from the historic downtown district, the hotel offers easy access to local attractions, making it a convenient base for exploring the area. Guests appreciate the safe and clean surroundings, as well as the unique decor and ambiance that set it apart from other accommodations. The addition of an on-site restaurant adds to its appeal by providing a delightful dining option without leaving the premises.
While the hotel doesn't offer a complimentary breakfast, the available breakfast options have been praised for their quality and variety. Guests value the convenience of purchasing a good meal to start their day, further complemented by the friendly service from the staff.
The rooms are a highlight, noted for their spaciousness, modern design, and cleanliness. Guests enjoy a peaceful and comfortable stay, with amenities that ensure relaxation. The property's recent updates and appealing interiors add to the overall satisfaction of the guests. The attention to cleanliness is consistent throughout the hotel, bolstered by excellent housekeeping standards that enhance safety and comfort.
The staff at Courtyard by Marriott Hot Springs receive consistent praise for their friendliness and dedication to service. Known for their accommodating nature and attention to detail, staff members like Katlyn and Mr. Bernice are singled out for their exceptional assistance. This commitment to hospitality creates a warm and welcoming atmosphere, elevating the guest experience and making the hotel a preferred choice for travelers seeking both convenience and comfort. Show more
InfoSummary of reviewsCourtyard by Marriott Hot Springs is highly regarded by guests for its excellent location, comfort, and service. Strategically situated near the main highway and just a short drive from the historic downtown district, the hotel offers easy access to local attractions, making it a convenient base for exploring the area. Guests appreciate the safe and clean surroundings, as well as the unique decor and ambiance that set it apart from other accommodations. The addition of an on-site restaurant adds to its appeal by providing a delightful dining option without leaving the premises.
While the hotel doesn't offer a complimentary breakfast, the available breakfast options have been praised for their quality and variety. Guests value the convenience of purchasing a good meal to start their day, further complemented by the friendly service from the staff.
The rooms are a highlight, noted for their spaciousness, modern design, and cleanliness. Guests enjoy a peaceful and comfortable stay, with amenities that ensure relaxation. The property's recent updates and appealing interiors add to the overall satisfaction of the guests. The attention to cleanliness is consistent throughout the hotel, bolstered by excellent housekeeping standards that enhance safety and comfort.
The staff at Courtyard by Marriott Hot Springs receive consistent praise for their friendliness and dedication to service. Known for their accommodating nature and attention to detail, staff members like Katlyn and Mr. Bernice are singled out for their exceptional assistance. This commitment to hospitality creates a warm and welcoming atmosphere, elevating the guest experience and making the hotel a preferred choice for travelers seeking both convenience and comfort. Show more
InfoSummary of reviewsCourtyard by Marriott Hot Springs is highly regarded by guests for its excellent location, comfort, and service. Strategically situated near the main highway and just a short drive from the historic downtown district, the hotel offers easy access to local attractions, making it a convenient base for exploring the area. Guests appreciate the safe and clean surroundings, as well as the unique decor and ambiance that set it apart from other accommodations. The addition of an on-site restaurant adds to its appeal by providing a delightful dining option without leaving the premises.
While the hotel doesn't offer a complimentary breakfast, the available breakfast options have been praised for their quality and variety. Guests value the convenience of purchasing a good meal to start their day, further complemented by the friendly service from the staff.
The rooms are a highlight, noted for their spaciousness, modern design, and cleanliness. Guests enjoy a peaceful and comfortable stay, with amenities that ensure relaxation. The property's recent updates and appealing interiors add to the overall satisfaction of the guests. The attention to cleanliness is consistent throughout the hotel, bolstered by excellent housekeeping standards that enhance safety and comfort.
The staff at Courtyard by Marriott Hot Springs receive consistent praise for their friendliness and dedication to service. Known for their accommodating nature and attention to detail, staff members like Katlyn and Mr. Bernice are singled out for their exceptional assistance. This commitment to hospitality creates a warm and welcoming atmosphere, elevating the guest experience and making the hotel a preferred choice for travelers seeking both convenience and comfort. Show more
