LHP Hotel Santa Margherita Palace & SPA in Santa Margherita Ligure offers an inviting experience with its modern elegance and superb location. Centrally situated, guests enjoy easy access to the beach, ferry and train stations and the vibrant city center filled with shops, restaurants and attractions. The hotel's design is both elegant and contemporary, complemented by clean, well-equipped rooms and exceptional service. Despite its central location, the hotel maintains a quiet ambiance, providing a peaceful retreat after a day of exploring.
Guests generally commend the breakfast for its variety and quality, offering an ample selection of fruit, pastries, nuts and savory items, alongside gluten-free and healthy options. The breakfast service, extended until 11 AM, is highlighted for its friendly staff and pleasant atmosphere, particularly when dining in the courtyard. However, some guests noted areas for improvement such as limited choices and high costs.
The rooms are consistently praised for their spaciousness, cleanliness and modern aesthetics. Guests appreciate the comfortable large beds, functional design and amenities like private terraces and Jacuzzis. Though some mention small bathrooms and occasional annex access, these are minor concerns compared to the overwhelmingly positive feedback on room quality.
Cleanliness is a standout feature with immaculate rooms and well-maintained facilities contributing to a fresh, inviting atmosphere. The hotel's exceptional cleaning staff receive frequent praise for their efforts.
The staff are highly praised for their professionalism, friendliness and helpfulness, significantly enhancing guests’ experiences. Individuals like Feliciano and Mateo are often mentioned for their attentiveness and ability to make stays memorable.
While the wifi service received mixed reviews with some guests experiencing connectivity issues, the hotel’s spa is widely celebrated. The spa’s facilities, including a heated pool, sauna, Turkish bath, ice cave and relaxation area, as well as superb massages, offer a tranquil and rejuvenating experience.
The convenience of parking services is appreciated, despite the high cost, given the central location where parking can be challenging. Guests value the ease and security provided by the hotel’s parking assistance service.
Guest feedback on the beds is generally positive, noting comfort and cleanliness. Some found the mattresses and pillows too firm, but this did not overshadow the overall positive bedding experience.
Despite positioning itself as a 5-star hotel, many guests feel the LHP Hotel Santa Margherita Palace & SPA falls short of true 5-star standards, suggesting it aligns more with a high 3-star or mid-range 4-star experience. While the hotel’s ambiance and luxurious elements are appreciated, the overall consensus indicates the need for improvements to match the premium billing.
In summary, LHP Hotel Santa Margherita Palace & SPA is celebrated for its central location, clean and modern rooms, excellent staff and inviting spa. While breakfast and wifi require some improvement and the 5-star rating is debated, the hotel still offers a memorable and comfortable stay mingled with elements of luxury.
The hotel faces the bay of Rapallo at the popular Portofino coast. It is the only luxury hotel on this part of the Italian Riviera and offers luxuriously designed suites, an in-house spa, bars, restaurants, a beach club and event venues to host your meeting, wedding or party. The hotel also has a summer restaurant, the Eden Roc Lounge & Restaurant open at lunch and for dinner.
Summary of reviews
Overall, Excelsior Palace Portofino Coast provides an excellent five-star experience with exceptional service from friendly staff. Despite the hotel showing some age, it is very well managed and offers superb facilities and services for a comfortable and memorable vacation. The rooms are simply perfect, although the double beds may not be the most comfortable. Guests leave with an unforgettable and positive impression of this luxurious hotel.
The hotel enjoys an exceptional location, positioned conveniently next to the Genoa Piazza Principe train station. This central site allows for easy access to the old town, historical center, harbor, museums and shopping streets, making it ideal for exploring the city on foot or by public transportation. The proximity to the old port is a boon for cruise travelers, adding practicality to its strategic location.
Breakfast at the Grand Hotel Savoia Genova, Curio Collection by Hilton is a highlight, often described with superlatives such as excellent and superb. Guests delight in the wide variety and quality of the food offered, including an extensive and well-stocked buffet with homemade cakes, fresh fruits and freshly made cappuccinos. The memorable experience is enhanced by the option to dine on the rooftop terrace, offering panoramic views of Genoa. Despite minor drawbacks like occasional crowding, the breakfast experience is celebrated by many.
Dinner experiences yield mixed reactions. The rooftop terrace provides stunning views, but some diners find the food and service below the expected five-star standard. The on-site Trattoria Tralalero is appreciated by many for its good-quality dishes, though some guests feel it lacks variety, especially for vegetarians. The lobby bar and its cocktails receive positive feedback for their presentation and taste, adding to the ambiance.
Guestrooms are highly praised for their spaciousness, comfort and cleanliness. Many appreciate the beautiful decor and well-maintained amenities. Superior rooms, in particular, stand out with luxurious linens and towels, while the well-appointed bathrooms receive notable mention. Some rooms have lovely views of the city or Piazza, though a few guests note certain rooms could use better soundproofing and minor updates.
Cleanliness across the hotel is another highlight with guests frequently describing the property as spotless and well-maintained. The overall attention to detail and hygiene is well-regarded, although occasionally minor issues are noted.
The hotel's staff is lauded for their professionalism, friendliness and attentiveness. Reviews frequently mention the helpful and courteous nature of the team, from front desk personnel to breakfast room staff, significantly enhancing the guest experience.
Wi-Fi service generally receives positive comments for being good, reliable and fast, although some guests occasionally experience weak or slow connections.
The hotel's spa is praised for its excellent facilities, including a sauna, steam room and whirlpool tub. Despite challenges like limited hours and space constraints, guests appreciate the relaxing environment. The rooftop jacuzzi is a particular favorite for unwinding after a day of sightseeing.
The gym, though small, is functional and well-equipped, serving guests looking for a quick workout. The addition of a complimentary rooftop jacuzzi further enhances the fitness experience.
Parking services receive mixed feedback. While valet parking is appreciated for its convenience and security, the associated daily fee and occasional logistical challenges detract slightly from the overall positive impression.
Electric vehicle charging stations, including Tesla chargers, are available and viewed as a positive amenity, despite some concerns over costs and availability.
Families find the hotel exceptionally accommodating with spacious family rooms, kid-friendly activities and a welcoming atmosphere catering to young children.
In summary, Grand Hotel Savoia Genova, Curio Collection by Hilton excels with its strategic location, outstanding breakfast, comfortable rooms, cleanliness, friendly staff and family-friendly amenities, making it a preferred choice for many travelers looking to enjoy Genoa.
The Grand Hotel Miramare is a luxurious 5-star hotel that meets the highest standards of excellence. Guests describe their experience as exceptional and heaven on earth. The hotel offers outstanding facilities including a restaurant, beach, pool and comfortable rooms. The hotel staff is fantastic and provides exceptional service. Although some guests mention minor issues, the overall experience exceeds expectations and is highly recommended for an unforgettable vacation. The Grand Hotel Miramare is the perfect choice for a luxurious stay on the Riviera.
Nestled in a prime location, the Imperiale Palace Hotel is a luxurious gem overlooking the scenic bay of Santa Margherita and the tip of Portofino. Its well-maintained gardens and historic charm dating from the 19th century create a mesmerizing ambiance that complements its elevated position atop a hill, providing guests with breathtaking views. Just a short walk from the city center, the hotel offers a picturesque retreat with exceptional facilities, luxurious amenities and friendly, helpful staff enhancing the overall guest experience.
Guests consistently praise the breakfast experience, highlighting the diverse and well-presented selection, which includes freshly cooked to order options and an abundant buffet. Enjoying breakfast on a beautiful terrace overlooking the sea with top-notch service from the friendly and professional staff, adds to the delightful morning ambiance. Although there are occasional comments about minimal staffing, the breakfast is often described as one of the best hotel breakfasts ever experienced.
The dinner offerings at the Imperiale Palace Hotel are generally seen as very good with quality food and drinks, sometimes described as excellent. The romantic ambiance of the restaurant and the poolside service for dinner receive positive remarks. While some guests feel that the food might be overpriced and service could be better trained, the evening bar service staff add to the overall charm of dining at the hotel.
Room accommodations offer a mixed experience. Guests appreciate the beautiful, spacious and comfortable rooms, many with stunning sea views and balconies, featuring attractive furnishings and exceptional bedding. However, some rooms near train tracks suffer from noise disturbances and certain areas are noted to be outdated or in need of better insulation and maintenance. Despite these drawbacks, the historical decor, lovely garden paths and convenient location are well-received with sea view rooms highly recommended.
The Imperiale Palace Hotel excels in cleanliness with the property and grounds consistently described as exceptionally clean and tidy. Guests appreciate the regular housekeeping services and immaculate gardens, contributing to the overall positive impression of the hotel's maintenance.
The staff at the Imperiale Palace Hotel are frequently highlighted for their friendly and attentive service, making guests feel valued and special, especially during unique occasions. From the reception to the beach club, the personnel's accommodating nature and professionalism enhance the charm of the hotel's lavish amenities, despite minor criticisms about service consistency.
The pool area is highly praised, featuring a heated seawater pool and a waterfront lounge area reached through scenic gardens. The private beach is also a standout feature, offering a fantastic organized setting with a bar and restaurant, enhancing the overall guest experience.
Overall, the Imperiale Palace Hotel combines historical elegance and modern updates with a superb location, making it a highly recommended destination for a lavish seaside escape. Guests are treated to top-notch service, exceptional dining, luxurious accommodations and meticulously maintained surroundings, ensuring an opulent and memorable stay.
Villa Riviera Resort is a luxurious and new resort located on the hill above Lavagna, offering a fantastic panoramic sea view. Guests rave about the beautiful surroundings and the stunning view, describing it as a dream location with an unforgettable view. The resort offers a great culinary experience with unique and delicious local food, although some guests found the prices at the pool restaurant to be a bit high. The rooms are consistently praised for their amazing views and super comfortable beds with guests describing them as superb. The top-notch staff are described as very friendly, helpful and willing to go above and beyond to assist guests with anything they need. The outdoor infinity pool, spa and restaurant are also highly praised. Overall, guests agree that Villa Riviera Resort is a top vacation spot on the Ligurian coast, offering exceptional quality, service and luxury.