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Summary of reviewsAlbergo Posta in Genoa garners positive reviews primarily for its highly convenient and strategic location. Situated near the central train station, Genoa Piazza Principe, the hotel allows guests easy access to the historic center, the old port and key attractions like the aquarium. Despite its central position, the area remains quiet, providing a peaceful stay. The hotel is surrounded by amenities such as a private paid parking lot and various restaurants and it offers spectacular views, particularly from higher floors.
The rooms at Albergo Posta receive praise for their cleanliness and comfortable beds, often described as well-kept with little balconies and ample sunlight. However, they are generally small and some guests report issues like humidity, strange odors and street noise. Despite these drawbacks, the rooms are considered decent for short stays, thanks to their functional facilities and exceptional cleanliness. Recent bathroom renovations have added to the positive feedback in terms of hygiene.
One key highlight of Albergo Posta is its staff, who are frequently described as friendly, helpful and professional. The reception team, in particular, receives accolades for their warmth and helpfulness, going the extra mile to assist guests, including Spanish-speaking travelers. Although there was a mention of staff being less welcoming on one occasion, the overall experience reflects a welcoming and supportive atmosphere.
While breakfast at Albergo Posta has mixed reviews with some guests appreciating its abundance and variety, others find it lacking in international options and consider it overpriced. Issues regarding inconsistencies about whether breakfast was included in the room price and instances of it being unavailable without notice led to some dissatisfaction.
Overall, Albergo Posta is praised for its cleanliness, friendly staff and comfortable beds, making it a reliable choice for travelers seeking a convenient and pleasant stay in Genoa, despite some minor room and breakfast-related drawbacks. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
Small Hotel
3-Star Hotel
Room Types
Double RoomFeatures air conditioning, flat-screen TV, tiled floors and an en suite bathroom. Wi-Fi is free.
Double Room with Extra BedFeatures air conditioning, flat-screen TV, tiled floors and an en suite bathroom. Wi-Fi is free.
Quadruple RoomFeatures air conditioning, flat-screen TV, tiled floors and an en suite bathroom. Wi-Fi is free.
Twin RoomFeatures air conditioning, flat-screen TV, tiled floors and an en suite bathroom. Wi-Fi is free.
Economy Double RoomSmaller room featuring a flat-screen TV and an en suite bathroom. Wi-Fi is free.
About Albergo Posta
License: 010025-ALB-0060, IT010025A1Y82BDMA6
Guest Reviews
7.5
Good
Location
Albergo Posta boasts an exceptionally well-regarded location in Genoa, making it a highly convenient choice for travelers. The hotel is strategically positioned near the central train station, Genoa Piazza Principe, which is just a few minutes' walk away. This proximity is ideal for those arriving by train and provides guests with easy access to numerous attractions within the city.
The hotel's central location places it close to the historic center, the old port and various key spots, such as the aquarium. Despite being centrally located, the area remains relatively quiet, ensuring a peaceful stay. Guests appreciate the hotel's cleanliness and the friendliness of the staff, which enhances the overall experience.
Moreover, there are convenient amenities nearby, including a private paid parking lot and a variety of restaurants. The hotel's position not only provides spectacular views, especially from higher floors, but also allows guests to explore the city's landmarks and enjoy its vibrant atmosphere effortlessly. Whether staying for a night or planning a longer visit, the location of Albergo Posta is highly favorable for a seamless and enjoyable stay in Genoa.
Breakfast
At Albergo Posta, breakfast reviews suggest a mixed experience. On the positive side, some guests noted that the breakfast was abundant, varied and very good, catering well to their morning needs. Additionally, the staff displayed commendable service by being considerate enough to call guests who had pre-ordered breakfast but overslept.
However, several guests felt that the breakfast could be significantly improved. There were comments about the simplistic offering, mainly consisting of bread, ham and cheese with some guests desiring more international options. The pre-packaged nature of items, along with limited choices, disappointed many. Particularly critical were mentions of the high cost relative to the quality and variety provided, making it seem unworthy of the additional expense for some.
Moreover, inconsistencies and misunderstandings about whether breakfast was included in the room price also led to dissatisfaction. Instances of breakfast service being unavailable without prior notice further detracted from the overall experience for some guests. Therefore, while there are moments of satisfaction, it seems there is room for improvement to meet guests' expectations more consistently.
Rooms
The rooms at Albergo Posta offer a mixed experience for guests. Many reviewers praise the cleanliness and maintenance of the rooms, noting that they are well-kept and the beds are comfortable. The location is convenient with the hotel situated within walking distance of the city center. Some rooms boast nice features such as little balconies, double glazing and plentiful sunlight. However, the rooms are generally described as small and sometimes narrow, which can be a drawback for those seeking more space.
There are several mentions of issues such as humidity, strange smells and noise due to the hotel's position near a main street. Some rooms have been noted to have maintenance issues, like a non-functional bedside light or a web on the ceiling. The presence of mold in bathrooms and an overwhelming smell of cleaning products were also pointed out. Despite these drawbacks, some reviewers found the place decent for a short stay with functional facilities and exceptional cleanliness. Overall, while the hotel rooms provide basic necessities and are often described as clean and functional, potential guests might want to prepare for some space and maintenance-related challenges.
Beds
Albergo Posta features beds that are largely praised for their comfort with several guests specifically highlighting the comfortable mattresses and pillows. Many reviewers found the beds to be very comfortable, ensuring a good night's sleep. The spacious rooms contribute to a pleasant stay, even though the beds could have been larger. While some found the mattresses and pillows too hard, the overall sentiment reflects a satisfactory level of comfort in the sleeping arrangements.
Cleanliness
Albergo Posta consistently impresses guests with its outstanding standards of cleanliness. Many reviewers highlighted the spotless conditions of the rooms and bathrooms, often describing them as exceptionally clean and even "impeccable." The hotel's bedding also received praise for its cleanliness and comfort, ensuring a restful stay. The recent renovations in the bathroom have been particularly appreciated, offering a fresh and odor-free environment.
Several guests noted the cleanliness of the hotel in conjunction with its other qualities, such as its great location and the friendliness of the staff. The clean and spacious rooms are a recurring theme in the reviews, contributing significantly to the overall positive experiences of visitors. Despite one negative remark about mold, the overwhelming consensus underscores the high level of cleanliness that Albergo Posta maintains. This meticulous attention to detail in cleanliness makes the hotel a reliable choice for travelers seeking comfort and hygiene during their stay.
Staff
Located just five minutes from the station, Albergo Posta boasts an impressive reputation for its staff's exceptional service. The friendliness and helpful nature of the staff are recurrent themes across numerous guest reviews. Visitors frequently highlight the warmth and kindness extended by the hotel team, especially those at the reception who are often described as lovely and professional.
Special mentions were made of staff members met in the afternoon and evening shifts, who were particularly attentive and keen to assist. Notably, the manager’s kindness and helpfulness were also appreciated with certain guests noting the extra mile taken to accommodate Spanish-speaking travelers. Despite one mention of the staff not being particularly welcoming, the overwhelming majority of reviews paint a picture of a welcoming and supportive team dedicated to ensuring a pleasant stay for their guests.
No, Albergo Posta doesn't have any pool.
No, a spa isn't available at Albergo Posta.
Yes, Albergo Posta welcomes dogs.
No, parking facilities aren't available at Albergo Posta.