Genting Premium Suite Windmill Upon Hills by JAz Home Suites

Genting Highlands 3.38532600, 101.77658300 , Jalan Permai (Show on Map)


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Summary of reviewsGenting Premium Suite Windmill Upon Hills by JAz Home Suites garners high praise for its prime location, spacious and clean rooms and overall ambiance. Situated close to restaurants, shops and grocery stores, it provides convenient access to food and essential services. Its strategic location facilitates exploring Genting Highlands with notable attractions such as Genting Premium Outlet and Awana Skyway nearby. The surrounding calm and beautiful scenery, paired with stunning mountain views from some units, offers a serene retreat, despite the 20-minute drive to the main Genting Highland attractions.

The suites present a modern, inviting ambiance, featuring spacious, clean and comfortable accommodations. The rooms are family-friendly with comprehensive facilities including kitchen utensils and essential toiletries. Spectacular views from balconies often enhance guests' experiences. Despite minor issues with occasional cleanliness lapses and strict swimming pool regulations, guests appreciate the peaceful and quiet environment. The check-in process is noted for its smoothness and efficiency.

Cleanliness is generally well-regarded with many guests highlighting the modern, spacious and tidy apartments. High cleanliness levels and well-maintained amenities like the swimming pool help provide a comfortable stay. The helpful and attentive staff, known for their professionalism and responsiveness, enhance the guest experience further.

While the WiFi service receives mixed reviews—with some experiencing strong connections and others encountering intermittent issues—the inclusion of Netflix is a appreciated bonus. The rooftop swimming pool stands out for its spectacular view and warmth, making it a popular feature despite some frustration over strict rules and limited pool times.

The beds receive mixed feedback; many guests find them comfortable and conducive to a good night's sleep, although some report issues with bedding quality and cleanliness. The suites' accessibility with smooth check-in processes and proximity to numerous amenities, stands out as a strong positive aspect, though peak hour elevator delays are noted.

The heated pools, consistently praised for their therapeutic and relaxing qualities, contribute significantly to guests' enjoyment. Outdoor amenities, including the scenic rooftop pool, add to the overall appeal.

Luxuriously structured with remarkable features, Genting Premium Suite Windmill Upon Hills offers an upscale atmosphere at a reasonable price, enhancing guest satisfaction. Beautifully maintained amenities and breathtaking views, particularly from the pool deck, underscore the property's luxurious appeal.
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Apartment with Swimming Pool

  Heated Pool    Outdoor Pool  


Apartment with Free Wi-Fi

Accessible Apartment

4-Star Apartment

Apartment with Outdoor Pool

Apartment with Heated Pool

Room Types
Apartment The rooftop pool is the standout feature of this apartment. This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. A seating area with a flat-screen TV, a washing machine and a balcony are available in this apartment. The unit has 3 beds and 1 futon.

Three-Bedroom Apartment Guests will have a special experience as the apartment offers a rooftop pool. This spacious apartment consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV, a seating area, a dining area, a wardrobe as well as garden views. The unit offers 6 beds and 2 futons.

Two-Bedroom Apartment The rooftop pool is the standout feature of this apartment. This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. A seating area with a flat-screen TV, a washing machine and a balcony are offered in this apartment. The unit has 2 beds and 2 futons.

Two-Bedroom Apartment Guests will have a special experience as this apartment offers a rooftop pool. This spacious apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. A seating area with a flat-screen TV, a dining area and a balcony are featured in this apartment. The unit offers 4 beds.

Guest Reviews
Location
The Genting Premium Suite Windmill Upon Hills by JAz Home Suites boasts a highly praised location that offers both convenience and accessibility. Situated in close proximity to various restaurants, shops and grocery stores, guests appreciate the ease of access to food and essential services. The apartment's strategic location enables easy access to both the Genting Premium Outlet (GPO) and the Awana Skyway, making it a practical choice for those planning to explore the Genting Highlands.

The surrounding environment receives notable commendation for its calm and beautiful scenery with some units featuring stunning views of the highlands. Guests have remarked on the peaceful ambiance, which adds to the overall appeal for those looking for a relaxing retreat.

While there are some comments on it being a 20-minute drive from the main Genting Highland attractions, the close proximity to eateries and convenience stores mitigates this drawback. Overall, the location of this suite is favored for those who prioritize easy access to amenities and a serene environment.

Rooms
Genting Premium Suite Windmill Upon Hills by JAz Home Suites presents an inviting and modern ambiance with spacious accommodations perfect for a stay. Guests appreciate the roomy apartments that are clean, tidy and comfortable, making them suitable for families and large groups. The layout of the rooms and bathrooms is particularly family-friendly and the facilities provided are comprehensive, including kitchen utensils, washer and essential toiletries. The apartments maintain a high standard of cleanliness, often described as super clean and well-kept and the decor adds a cozy and homely touch to the spaces.

The views from the balconies, especially those with a mountain backdrop and occasionally clouds drifting by, are spectacular and add to the charm of the stay. Guests find the location convenient, close to amenities such as halal shops, mini-marts and sky attractions.

Despite some minor issues like occasional cleanliness lapses in bedding or bathrooms and strict swimming pool regulations, the overall feedback is very positive. The environment is peaceful and quiet, contributing to a restful experience. Additionally, the check-in process is smooth and hassle-free, adding to the overall positive experience.

In summary, Genting Premium Suite Windmill Upon Hills by JAz Home Suites is a highly recommended accommodation offering excellent value for money, a comfortable and spacious environment and beautiful views, making it a great choice for families and groups visiting the area.

Beds
The beds at 'Genting Premium Suite Windmill Upon Hills by JAz Home Suites' receive mixed feedback. Guests frequently highlight the beds as comfortable with several reviewers noting they slept comfortably through the night. Many describe the beds as clean and comfy and praise the excellent and large beds in the bedrooms, often mentioning them as very comfortable.

However, there are also notable concerns regarding the quality and cleanliness of the bedding. Some guests report old, stained or smelly bedsheets with incidents of cigarette holes and a noticeable smoke smell. Pillows also receive criticism for being too flat, hard, bulky or too soft, causing discomfort for some. Specific issues include instances of bed bugs, hard mattresses and pillows stained with body fluids despite fresh pillowcases.

Overall, while the beds are frequently described as comfortable and conducive to a good night's sleep, the cleanliness and condition of the bedding could be improved to enhance guest satisfaction.

Cleanliness
Genting Premium Suite Windmill Upon Hills by JAz Home Suites generally receives positive feedback on its cleanliness and maintenance, making it a favorable choice for many travelers. Guests highlight the modern and spacious apartments, often remarking on the spectacular views from the balconies. The units are described as clean, tidy and comfortable with special mentions of high cleanliness levels and an overall tidy environment.

Many reviews note that the property, including its large beds and cozy furnishings, is well-maintained and provides a comfortable stay. Users acknowledge the clean sheets, spacious rooms and good location. Furthermore, ample parking space and easy access are seen as added conveniences.

However, the feedback also indicates areas needing improvement. Some guests reported issues such as dirty bathrooms, stained bed linens, old and dirty curtains and occasionally unclean kitchen utensils. These factors detract slightly from the overall positive experience but are mentioned alongside the generally favorable remarks on cleanliness.

Particular praise is given to the helpful staff and the well-maintained amenities, including a warm swimming pool, making the property appealing for both short and extended stays. Despite some minor criticisms, the overall sentiment suggests that Genting Premium Suite Windmill Upon Hills offers a pleasant, clean and comfortable environment for its guests.

Staff
Tucked away in the scenic Windmill Upon Hills, Genting Premium Suite by JAz Home Suites garners high praise for its exceptional staff and seamless service. Guests consistently highlight the friendliness and helpfulness of the staff, who are described as professional, responsive and accommodating. The customer service stands out for its quick response times with many reviewers appreciating the efficient communication facilitated by the staff, including the use of WhatsApp groups for clear instructions and updates.

Check-in and check-out processes are frequently noted as smooth and efficient, supported by detailed guidance and prompt responses from the management. The owner and host are repeatedly mentioned for their friendliness, ease of contact and willingness to go above and beyond to accommodate guests' needs, whether it's through fast replies, helpful videos or in-person assistance.

Although there are occasional mentions of less favorable experiences, such as issues with specific staff members or facilities, the overwhelming sentiment is positive. Many guests express gratitude for the warm hospitality, professionalism and effective communication that enhance their stay. Overall, the management's dedication to excellent service and their attentive, friendly staff truly set the Genting Premium Suite apart as an enjoyable and stress-free destination.

Wi-Fi
The guest reviews for Genting Premium Suite Windmill Upon Hills by JAz Home Suites reveal a mixed experience with the WiFi service. Many guests appreciated the strong and fast WiFi connection, highlighting that it worked well and was even considered super strong by some. The inclusion of Netflix was also positively noted, providing extra entertainment options.

However, several guests encountered significant issues with the WiFi, reporting that the connection was either bad, intermittent or not functioning at all during their stay. Problems such as the WiFi only being accessible in the living room, instability during bad weather and a general lack of indoor access were common concerns. Some guests mentioned that they had to wait for the WiFi to be fixed upon arrival, impacting their initial experience.

Overall, while the WiFi service at Genting Premium Suite Windmill Upon Hills garners praise for being strong when it works, there are notable inconsistencies that could affect the experience for some visitors.

Pool
The rooftop swimming pool at Genting Premium Suite Windmill Upon Hills by JAz Home Suites offers guests a variety of positive experiences with a few caveats. The pool boasts a spectacular view and is heated, which guests appreciate, especially given the cooler temperatures. Many reviews highlight the clean and well-maintained pool area and parents note that kids particularly enjoy the pool and its different depths.

Despite being described as beautiful, stunning and offering a great view, some visitors felt frustrated by the strict rules and limited pool times. The pool is often crowded and there are instances where the pool heater was not functioning, leading to cold water. Additionally, the kids' pool has been under maintenance at times.

Overall, while the pool is a notable feature of the hotel with its warm water and attractive setting, some guests experienced inconvenience due to management's policies and the occasional maintenance issues.

Accessible
Genting Premium Suite Windmill Upon Hills by JAz Home Suites offers a convenient and accessible experience for guests, including those with disabilities. The check-in process is consistently described as smooth and straightforward with self check-in and easy key collection enhancing the overall convenience. Guests appreciate the clear check-in and check-out instructions and the quick, hassle-free process.

Accessibility is a strong point with easy access to the lift and apartments and availability of numerous nearby amenities, such as convenience stores, restaurants and a Starbucks, all within walking distance. The suite itself is well-maintained and spacious, featuring a superb mountain view from the 38th level. Despite the absence of air conditioning in the rooms, the cool climate maintains a comfortable stay.

The heated pool is a notable highlight and the quiet environment ensures a peaceful visit. However, during peak hours, the limited number of lifts might cause some delays. Nonetheless, staff members are readily available and approachable, adding to the overall positive and accessible experience at this accommodation.

Heated Pool
The heated pools at Genting Premium Suite Windmill Upon Hills by JAz Home Suites consistently receive high praise from guests. Many highlight the therapeutic and relaxing experience of the heated swimming pools and jacuzzis, making them suitable for both families and children. The rooftop heated pool, in particular, is frequently mentioned for its amazing views and vibrant atmosphere at night. Guests appreciate the warmth of the pools with some stating it feels like swimming in a hot spring. The variety is another advantage with three different heated pools to choose from, including a particularly warm adult pool and a separate area for kids, although the latter can be a bit colder. A few reviews note issues with pool cleanliness and heater functionality, but these are less frequent compared to the overall positive feedback. The hot water systems work well, enhancing the overall swimming experience and contributing significantly to guests' enjoyment during their stay.

Outdoor Pool
The outdoor amenities at Genting Premium Suite Windmill Upon Hills by JAz Home Suites are highly praised by guests for their beauty and functionality. The rooftop swimming pool offers amazing, scenic views that are a highlight for many visitors. There is a heated pool that allows for a relaxing swim in warm water, which is particularly enjoyable given the cool climate of the area. This heated pool is especially attractive to families, as kids have the opportunity to enjoy the warm water as well, particularly on level 41. Despite the limited pool time, the overall experience of the pools with their beautiful settings and views, receives positive feedback from guests.

Luxury
Genting Premium Suite Windmill Upon Hills by JAz Home Suites offers a beautifully structured unit with remarkable features. The apartment is luxurious for the price and provides breathtaking views, particularly from the pool deck on Level 41. Reviewed as a 5-star property, it offers stunning home-like comfort with the convenience of an in-suite washer. The overall luxury and well-maintained amenities contribute to a high level of satisfaction among guests.


Yes, Genting Premium Suite Windmill Upon Hills by JAz Home Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Genting Premium Suite Windmill Upon Hills by JAz Home Suites.

No, Genting Premium Suite Windmill Upon Hills by JAz Home Suites doesn't allow dogs.

No, parking facilities aren't available at Genting Premium Suite Windmill Upon Hills by JAz Home Suites.

No, Genting Premium Suite Windmill Upon Hills by JAz Home Suites doesn't have a gym.

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