Geo38 Premium Suites at Genting Highlands
Genting Highlands
3.38698000,
101.77683800
,
Genting Highlands, Pahang 69000, Malaysia Geo38 Residence
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Summary of reviewsGeo38 Premium Suites at Genting Highlands enjoys widespread praise for its strategic and convenient location. Surrounded by numerous restaurants, convenience stores and essential amenities, it provides easy access to the Genting Premium Outlet (GPO) and Gohtong Jaya, enriching the overall visitor experience. The lively ambiance with late-night shops and eateries, coupled with scenic views from higher floors, make it a desirable stay for families and groups.
The rooms are spacious, comfortable and clean, often admired for their modern interiors and essential amenities such as kitchen facilities, washing machines and cozy beds. The scenic views from high-floor apartments and the presence of large windows and balconies further enhance the stay, making the suites suitable for both short-term and extended visits. Despite some noting occasional lapses in cleanliness and initial difficulties in locating the check-in reception, the general feedback remains positive with a focus on comfort and value for money.
Cleanliness feedback varies; while many guests find the accommodations clean and well-maintained, others have reported issues like unpleasant odors, dust, insect infestations and inadequately cleaned linens and floors. These instances point to a need for improved consistency in housekeeping standards.
The staff at Geo38 Premium Suites receive mixed reviews. Most guests commend the staff for their friendly and professional behavior, particularly at the check-in counters and front desk with specific praise for individuals like Abdullah. However, problems with slow or unresponsive service, occasional unprofessional behavior and confusion during the check-in process hint at areas needing improvement.
WiFi services at the property generate mixed reactions. Many guests praise the strong and reliable connection, while others experience slow speeds and connection issues, frustrated by the lack of provided passwords. Those who achieve a stable connection find it satisfactory for their needs.
The property’s outdoor and heated pools are highlights, receiving praise for size, cleanliness and the comfortable swimming experience they offer. They are particularly enjoyed by families with children. However, guests advise caution regarding the bathroom heaters, which can become very hot unexpectedly.
Parking experiences are mixed. While many appreciate the convenience and proximity of parking spaces to the rooms, the confusing layout, lack of clear signage and narrow parking routes create challenges. Issues with parking access cards and navigating the garage also detract from the overall experience.
The beds at Geo38 Premium Suites are frequently praised for their comfort and quality, enhancing the restful experience. Nonetheless, some guests report issues with bedding cleanliness such as hard or smelly pillows and stained sheets.
Finally, the property is lauded for its suitability as a romantic destination. The spacious apartments with captivating views, especially from the top floors, create a serene and romantic atmosphere ideal for honeymooners and couples.
Overall, Geo38 Premium Suites at Genting Highlands offers a favorable experience with its strategic location, comfortable accommodations and attractive amenities, though minor improvements in cleanliness, staff responsiveness and parking navigation could further enhance guest satisfaction.
Categories
The rooms are spacious, comfortable and clean, often admired for their modern interiors and essential amenities such as kitchen facilities, washing machines and cozy beds. The scenic views from high-floor apartments and the presence of large windows and balconies further enhance the stay, making the suites suitable for both short-term and extended visits. Despite some noting occasional lapses in cleanliness and initial difficulties in locating the check-in reception, the general feedback remains positive with a focus on comfort and value for money.
Cleanliness feedback varies; while many guests find the accommodations clean and well-maintained, others have reported issues like unpleasant odors, dust, insect infestations and inadequately cleaned linens and floors. These instances point to a need for improved consistency in housekeeping standards.
The staff at Geo38 Premium Suites receive mixed reviews. Most guests commend the staff for their friendly and professional behavior, particularly at the check-in counters and front desk with specific praise for individuals like Abdullah. However, problems with slow or unresponsive service, occasional unprofessional behavior and confusion during the check-in process hint at areas needing improvement.
WiFi services at the property generate mixed reactions. Many guests praise the strong and reliable connection, while others experience slow speeds and connection issues, frustrated by the lack of provided passwords. Those who achieve a stable connection find it satisfactory for their needs.
The property’s outdoor and heated pools are highlights, receiving praise for size, cleanliness and the comfortable swimming experience they offer. They are particularly enjoyed by families with children. However, guests advise caution regarding the bathroom heaters, which can become very hot unexpectedly.
Parking experiences are mixed. While many appreciate the convenience and proximity of parking spaces to the rooms, the confusing layout, lack of clear signage and narrow parking routes create challenges. Issues with parking access cards and navigating the garage also detract from the overall experience.
The beds at Geo38 Premium Suites are frequently praised for their comfort and quality, enhancing the restful experience. Nonetheless, some guests report issues with bedding cleanliness such as hard or smelly pillows and stained sheets.
Finally, the property is lauded for its suitability as a romantic destination. The spacious apartments with captivating views, especially from the top floors, create a serene and romantic atmosphere ideal for honeymooners and couples.
Overall, Geo38 Premium Suites at Genting Highlands offers a favorable experience with its strategic location, comfortable accommodations and attractive amenities, though minor improvements in cleanliness, staff responsiveness and parking navigation could further enhance guest satisfaction.
Aparthotel with Swimming Pool
These suites feature a heated swimming pool. It is a popular choice for families seeking relaxation and comfort.
Heated Pool Outdoor Pool
Aparthotel with Outdoor Pool
This aparthotel features 2 outdoor pools and a hot tub/jacuzzi. It is noted as being popular with families.
Aparthotel with Heated Pool
These suites feature a sizable and clean heated swimming pool, appreciated by guests for comfortable swimming in the cooler weather of Genting Highlands.
Aparthotel for Honeymoon
Aparthotel with Free Wi-Fi
Aparthotel with Parking
Cheap Aparthotel
Aparthotel with Gym
Small Aparthotel
Aparthotel with Tennis Courts
3-Star Aparthotel
Guest Reviews
Geo38 Premium Suites at Genting Highlands boasts a highly praised location, frequently highlighted by guests for its strategic convenience. The area is replete with an array of restaurants, convenience stores and other essential amenities, making it easy for visitors to meet their daily needs without hassle. Many reviews favorably note its proximity to the Genting Premium Outlet (GPO) and Gohtong Jaya, allowing easy access to shopping and dining options.
The surroundings are appreciated for their appealing ambience and liveliness with many shops and eateries open until late, adding to the convenience of staying there. The location is conducive for those planning to visit Genting Highlands via the cable car and also features scenic views from higher floors, enhancing the overall experience.
Additionally, the site offers easy accessibility to various attractions and provides good value for money, making it suitable for families and groups. Despite a few mentions of difficulty in initially locating the main lobby, guests overwhelmingly find the location beneficial for short and long stays alike, emphasizing its practicality and central position in relation to Genting Highlands.
Geo38 Premium Suites at Genting Highlands receives high praise for its spacious, comfortable and clean accommodations. Many guests highlight the well-designed and modern interiors, complete with essential amenities like kitchen facilities, washing machines and comfortable beds. The rooms are described as very comfortable, cozy and providing good value for money. The views from the apartments, particularly from high floors, are often mentioned as beautiful and enjoyable.
Guests appreciate the convenience of having nearby restaurants and attractions, making it a favorable option for families. The apartments are furnished with all necessary facilities, ensuring a pleasant stay. Some units feature big balconies and large windows that offer a lovely ambiance.
While the overall feedback is positive, a few guests note issues like difficulty in locating the check-in reception and occasional cleanliness lapses. However, the general sentiment remains favorable with many guests expressing satisfaction with the spaciousness, affordability and the comfortable environment of the suites. The apartments are well suited for both short and extended stays, offering a blend of modern amenities and stylish décor that enhances the overall experience at Geo38 Premium Suites.
In the scenic locale of Genting Highlands, Geo38 Premium Suites presents an inviting option for travelers with its comfortable beds that earn frequent commendations. Guests often highlight the beds’ comfort and softness, likening the experience to a four-star hotel’s sleep quality. Many reviews specifically mention the comfy mattresses and abundance of pillows, factors that enhance the overall restfulness of the stay.
However, the bedding quality is not uniformly praised. While the beds themselves are generally found to be clean and fitting for a restful night's sleep, several reviews point out issues such as hard or smelly pillows and dirty bed sheets. Some guests encountered specific cleanliness concerns, including stained sheets and unclean pillow covers, which detracted from their otherwise comfortable experience.
Nonetheless, the suites are largely considered cozy with the beds being a particular highlight for families and solo travelers alike. Despite occasional lapses in housekeeping, those who prioritize bed comfort are likely to appreciate what Geo38 Premium Suites has to offer.
Geo38 Premium Suites at Genting Highlands has received mixed reviews regarding its cleanliness. Many guests found the accommodation clean, comfortable and tidy, often highlighting the spacious and well-maintained nature of the suites. Positive comments frequently praised the units for being clean, cozy and well-equipped with necessary amenities, contributing to a comfortable stay.
However, several reviews pointed out significant issues with cleanliness, particularly in bathrooms and common areas. Some guests reported encountering unpleasant odors, dust and even infestations of insects like ants and cockroaches. There were also mentions of dirty and smelly bed linens, sticky floors and inadequate housekeeping.
The variation in cleanliness seems to suggest inconsistency in maintenance standards, emphasizing the need for improvement in routine cleaning processes and pest control. For those planning a stay, it might be beneficial to check recent feedback or contact the property directly to ensure a satisfactory experience.
Geo38 Premium Suites in Genting Highlands has garnered a mix of feedback regarding its staff with many guests highlighting the positive, yet some pinpointing areas for improvement.
The majority praised the staff for their friendly, helpful and professional demeanor. Many commended the personnel at the check-in and check-out counters for being particularly proactive and thorough. Guests appreciated the efforts of Abdullah at the front desk for his hard work and assistance. The security team also received commendation for their excellent support.
However, some guests experienced issues with staff communication, pointing out instances where incorrect information or keys were provided. A few reviews mentioned that the staff could be slow to respond or unresponsive and noted occasional instances of rudeness and unprofessional behavior. The check-in process itself was found to be somewhat chaotic and confusing due to its location in a different building, which added to the inconvenience for some guests.
Despite these challenges, the overall sentiment leans positively with numerous mentions of the staff being nice, friendly and helpful. Further improvements in communication and responsiveness could enhance the guest experience even more.
Geo38 Premium Suites at Genting Highlands receives mixed reviews regarding its WiFi services. Many guests highlight the presence of a strong and stable WiFi connection in their rooms, praising it as good and reliable. Some even described the internet as the best they've ever experienced, making it possible to connect TVs to streaming services. However, several visitors encountered issues with the WiFi not working or being painfully slow with some rooms having difficulty reaching the signal. There were multiple complaints about the lack of WiFi passwords being provided, causing frustration among guests. Despite these issues, those who did manage to get a good connection found the internet sufficiently strong for their needs.
Geo38 Premium Suites at Genting Highlands offers a commendable outdoor pool experience. The swimming pool is spacious, clean and notably heated, making it suitable for a range of guests, from beginners due to its shallow depth, to families with kids who also enjoy the adjacent playground. While the pool itself receives considerable praise for its size and cleanliness, certain operational aspects like the early closing time and limited elevator access using the pool access card might impact convenience. Overall, the pool facilities at Geo38 Premium Suites add significant value to the stay, enhancing both comfort and recreation for guests.
Geo38 Premium Suites at Genting Highlands offers a mixed experience when it comes to parking. On the positive side, parking spaces are conveniently located near the lifts, making it hassle-free to access the rooms. Guests often find the parking to be on the same level as their unit, which adds to the convenience. There is ample parking space and in some cases, the parking spots are free or reserved, further simplifying the process. The proximity of parking to amenities and the security of the parking lot have also been appreciated.
However, several issues have been noted. The parking lot can be confusing to navigate with multiple guests mentioning the lack of clear directions and proper signage. The route between parking levels is often described as dark and narrow, which can make parking challenging, especially for larger vehicles like Hilux, Alphard or Vellfire. The system is complicated and not particularly user-friendly, sometimes requiring guests to go through the entire garage to reach their designated spot. Additionally, a few people experienced problems with the parking access card and faced difficulties getting to and from the parking area.
Overall, while the parking at Geo38 Premium Suites meets some convenience standards, there are areas that require significant improvement to enhance guests’ experience.
The Geo38 Premium Suites at Genting Highlands feature a sizable and clean heated swimming pool, which has garnered much appreciation from guests. The heated pool provides a comfortable swimming experience, even during cooler weather and is especially popular among families with children particularly enjoying the warm water. Overall, the heated pool stands out as an excellent facility for guests looking to relax and unwind. However, it is advisable to be cautious with the bathroom heater, as it can become very hot suddenly and may not always maintain consistent hot water.
The outdoor pool at Geo38 Premium Suites in Genting Highlands has garnered positive feedback from guests. Visitors appreciate that the swimming pool is both big and heated, providing a comfortable swimming experience. The pool is not only spacious but also well-maintained and clean, ensuring a pleasant time for all users. Families particularly enjoy the pool, highlighting that kids have fun both in the water and at nearby amenities such as the rock climbing wall and playground. Additionally, the pool's proximity to the hotel rooms makes it easily accessible for guests. Some rooms even offer an amazing view of the pool, enhancing the overall stay experience. Despite some minor issues with availability on certain check-in days, the pool remains a notable feature of the hotel's facilities.
Nestled in the serene Genting Highlands, Geo38 Premium Suites offers an ideal setting for honeymooners seeking both comfort and romance. The spacious apartments provide ample room to unwind, while the captivating views from both the living area and the bedrooms enhance the overall experience. The top floors, in particular, afford breathtaking vistas that contribute to a genuinely romantic atmosphere. With its combination of luxury and picturesque scenery, Geo38 Premium Suites proves to be a perfect choice for couples celebrating their honeymoon.
Geo38 Premium Suites at Genting Highlands offer a romantic and serene getaway, perfect for couples looking for a calm and quiet atmosphere. The spacious apartments provide ample room to relax with the added charm of nice views from both the living area and the bedrooms. Guests have consistently noted the stunning vistas, especially from the top floors, which include beautiful sunset views that enhance the romantic ambiance. The accommodation is also suitable for couples traveling with kids, making it a versatile choice for both intimate and family-oriented stays.
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Location
The surroundings are appreciated for their appealing ambience and liveliness with many shops and eateries open until late, adding to the convenience of staying there. The location is conducive for those planning to visit Genting Highlands via the cable car and also features scenic views from higher floors, enhancing the overall experience.
Additionally, the site offers easy accessibility to various attractions and provides good value for money, making it suitable for families and groups. Despite a few mentions of difficulty in initially locating the main lobby, guests overwhelmingly find the location beneficial for short and long stays alike, emphasizing its practicality and central position in relation to Genting Highlands.
Rooms
Guests appreciate the convenience of having nearby restaurants and attractions, making it a favorable option for families. The apartments are furnished with all necessary facilities, ensuring a pleasant stay. Some units feature big balconies and large windows that offer a lovely ambiance.
While the overall feedback is positive, a few guests note issues like difficulty in locating the check-in reception and occasional cleanliness lapses. However, the general sentiment remains favorable with many guests expressing satisfaction with the spaciousness, affordability and the comfortable environment of the suites. The apartments are well suited for both short and extended stays, offering a blend of modern amenities and stylish décor that enhances the overall experience at Geo38 Premium Suites.
Beds
However, the bedding quality is not uniformly praised. While the beds themselves are generally found to be clean and fitting for a restful night's sleep, several reviews point out issues such as hard or smelly pillows and dirty bed sheets. Some guests encountered specific cleanliness concerns, including stained sheets and unclean pillow covers, which detracted from their otherwise comfortable experience.
Nonetheless, the suites are largely considered cozy with the beds being a particular highlight for families and solo travelers alike. Despite occasional lapses in housekeeping, those who prioritize bed comfort are likely to appreciate what Geo38 Premium Suites has to offer.
Cleanliness
However, several reviews pointed out significant issues with cleanliness, particularly in bathrooms and common areas. Some guests reported encountering unpleasant odors, dust and even infestations of insects like ants and cockroaches. There were also mentions of dirty and smelly bed linens, sticky floors and inadequate housekeeping.
The variation in cleanliness seems to suggest inconsistency in maintenance standards, emphasizing the need for improvement in routine cleaning processes and pest control. For those planning a stay, it might be beneficial to check recent feedback or contact the property directly to ensure a satisfactory experience.
Staff
The majority praised the staff for their friendly, helpful and professional demeanor. Many commended the personnel at the check-in and check-out counters for being particularly proactive and thorough. Guests appreciated the efforts of Abdullah at the front desk for his hard work and assistance. The security team also received commendation for their excellent support.
However, some guests experienced issues with staff communication, pointing out instances where incorrect information or keys were provided. A few reviews mentioned that the staff could be slow to respond or unresponsive and noted occasional instances of rudeness and unprofessional behavior. The check-in process itself was found to be somewhat chaotic and confusing due to its location in a different building, which added to the inconvenience for some guests.
Despite these challenges, the overall sentiment leans positively with numerous mentions of the staff being nice, friendly and helpful. Further improvements in communication and responsiveness could enhance the guest experience even more.
Wi-Fi
Pool
Parking
However, several issues have been noted. The parking lot can be confusing to navigate with multiple guests mentioning the lack of clear directions and proper signage. The route between parking levels is often described as dark and narrow, which can make parking challenging, especially for larger vehicles like Hilux, Alphard or Vellfire. The system is complicated and not particularly user-friendly, sometimes requiring guests to go through the entire garage to reach their designated spot. Additionally, a few people experienced problems with the parking access card and faced difficulties getting to and from the parking area.
Overall, while the parking at Geo38 Premium Suites meets some convenience standards, there are areas that require significant improvement to enhance guests’ experience.
Heated Pool
Outdoor Pool
Honeymoon
Romantic
Yes, Geo38 Premium Suites at Genting Highlands has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Geo38 Premium Suites at Genting Highlands.
No, Geo38 Premium Suites at Genting Highlands doesn't allow dogs.
Yes, parking facilities are available at Geo38 Premium Suites at Genting Highlands.
Yes, Geo38 Premium Suites at Genting Highlands has a gym.
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