MagTree Genting Highlands
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Summary of reviewsMagTree Genting Highlands enjoys positive acclaim for numerous aspects of its guest experience, particularly highlighting its scenic and serene location, comfortable rooms and helpful staff.
Situated in a beautiful, peaceful area, the hotel provides wonderful views and fresh air, making it ideal for activities like morning jogging. The location is far enough from the hustle and bustle to ensure tranquillity but still within a convenient 10-minute shuttle ride to the main Genting theme park. The high altitude and cooler climate are also appreciated by many guests. However, the location comes with logistical challenges such as winding, poorly lit roads and difficulty accessing public transportation or ride-sharing services, especially at night. Parking at the hotel can be complicated and confusing with guests often needing to navigate a maze-like route to their rooms.
The rooms at MagTree Genting Highlands receive high praise for their cleanliness, spaciousness and comfort. They are well-maintained with multiple air conditioners, televisions and fully-equipped kitchens in the two-room apartments, providing a luxurious and convenient stay. The check-in and check-out processes are swift and hassle-free with good internet connectivity enhancing the modern traveler’s experience. The serene ambiance and breathtaking mountain views further elevate the stay.
While cleanliness is generally commendable with many guests describing the rooms and overall premises as very clean and tidy, there have been occasional issues reported, such as dirty facilities, unclean bathrooms and linens that were not always freshly changed. Improvements in housekeeping could address these concerns and enhance the overall guest experience.
The staff at MagTree Genting Highlands stands out for their friendliness, attentiveness and helpfulness. Guests frequently commend the front desk team and the service provided by receptionists and the manager. The staff’s willingness to assist promptly and courteously greatly enhances the guest experience, making the overall service a standout feature.
Parking garners mixed reviews: despite ample space and a convenient valet service, the layout is confusing and it’s often difficult to find a spot. Some guests also feel the parking fee is unreasonable.
The beds are generally described as comfortable and cozy, although cleanliness issues, such as hair and lipstick marks on the sheets, have been noted by some guests.
Overall, MagTree Genting Highlands offers a valuable and budget-friendly accommodation experience. The commendable combination of reasonable rates, spacious and modern rooms and a comfortable, clean environment makes it a great choice for travelers seeking quality accommodation at an affordable price.
Categories
Situated in a beautiful, peaceful area, the hotel provides wonderful views and fresh air, making it ideal for activities like morning jogging. The location is far enough from the hustle and bustle to ensure tranquillity but still within a convenient 10-minute shuttle ride to the main Genting theme park. The high altitude and cooler climate are also appreciated by many guests. However, the location comes with logistical challenges such as winding, poorly lit roads and difficulty accessing public transportation or ride-sharing services, especially at night. Parking at the hotel can be complicated and confusing with guests often needing to navigate a maze-like route to their rooms.
The rooms at MagTree Genting Highlands receive high praise for their cleanliness, spaciousness and comfort. They are well-maintained with multiple air conditioners, televisions and fully-equipped kitchens in the two-room apartments, providing a luxurious and convenient stay. The check-in and check-out processes are swift and hassle-free with good internet connectivity enhancing the modern traveler’s experience. The serene ambiance and breathtaking mountain views further elevate the stay.
While cleanliness is generally commendable with many guests describing the rooms and overall premises as very clean and tidy, there have been occasional issues reported, such as dirty facilities, unclean bathrooms and linens that were not always freshly changed. Improvements in housekeeping could address these concerns and enhance the overall guest experience.
The staff at MagTree Genting Highlands stands out for their friendliness, attentiveness and helpfulness. Guests frequently commend the front desk team and the service provided by receptionists and the manager. The staff’s willingness to assist promptly and courteously greatly enhances the guest experience, making the overall service a standout feature.
Parking garners mixed reviews: despite ample space and a convenient valet service, the layout is confusing and it’s often difficult to find a spot. Some guests also feel the parking fee is unreasonable.
The beds are generally described as comfortable and cozy, although cleanliness issues, such as hair and lipstick marks on the sheets, have been noted by some guests.
Overall, MagTree Genting Highlands offers a valuable and budget-friendly accommodation experience. The commendable combination of reasonable rates, spacious and modern rooms and a comfortable, clean environment makes it a great choice for travelers seeking quality accommodation at an affordable price.
Family Friendly Hotel
Provides comfortable accommodations with modern amenities. Suitable for families looking for a convenient and pleasant stay.
Hotel with Parking
MagTree Genting Highlands, operating as a hotel, provides parking for its guests. Hotels typically prioritize accessible parking to enhance the overall guest experience.
Cheap Hotel
This hotel provides affordable accommodations with essential amenities. Its location offers easy access to Genting Highlands' attractions and facilities.
3-Star Hotel
While located slightly outside Bentong, this hotel offers good value and essential amenities, suitable for travelers looking for a comfortable base to explore the surrounding areas.
Hotel for Honeymoon
Guest Reviews
MagTree Genting Highlands offers a mixed bag when it comes to its location. Many guests find it situated in a beautiful and peaceful area, boasting wonderful views and fresh air, ideal for activities like morning jogging. The secluded nature of the hotel ensures a tranquil atmosphere, far enough from the hustle and bustle, yet just a 10-minute shuttle ride from the main Genting theme park.
The value for money and the good location are appreciated by many with the advantage of being near enough to Genting Grand and Resort World Genting for convenience. Additionally, the high and cooler altitude is seen as a plus by some guests.
However, the experience is marred by several logistical challenges. The property is relatively new and difficult to find, compounded by winding, narrow and poorly lit roads, especially at night. The parking situation is frequently described as a maze with guests having to navigate a complex route from the basement to their rooms, often involving multiple elevators and confusing directions.
The location also poses challenges for those dependent on public transportation or ride-sharing services, as it's difficult to get a taxi or Grab, particularly at night. The property is isolated and access to the main highlights takes around 10-15 minutes by vehicle. There's an absence of nearby Halal food options and the road leading to the hotel needs better street lighting.
Ultimately, while the serene environment and views are appealing, the isolated location and complex navigation within the property may detract from the overall convenience for some guests.
MagTree Genting Highlands offers a commendable stay experience with its rooms that consistently receive high praise for their cleanliness and spaciousness. Guests frequently note that the rooms are well-maintained, neat and incredibly comfortable. The presence of multiple air conditioners, televisions and a fully-equipped kitchen in two-room apartments ensures a luxurious and convenient stay for families or groups.
Spaciousness is a recurring theme with many reviews highlighting the large and comfortable layout of the rooms and apartments, accommodating up to six people comfortably. The rooms provide ample space for both relaxation and entertainment, featuring comfortable sofas and well-sized bathrooms.
Guests also appreciate the swift check-in and check-out process, making their stay hassle-free from the very beginning. The internet connectivity in the rooms is deemed very good, catering to the needs of modern travelers. The serene and quiet ambiance, coupled with breathtaking mountain views, enhances the overall stay experience.
While the hotel does receive minor criticisms such as occasional cleanliness issues and lack of tissue paper in the toilet, the overwhelmingly positive feedback on the cleanliness, comfort and spaciousness of the rooms stands out. The staff's friendliness and helpfulness contribute to a pleasant and welcoming atmosphere, ensuring that guests have an enjoyable stay at MagTree Genting Highlands.
The beds at MagTree Genting Highlands receive mixed feedback from guests. Many reviews highlight that the beds are comfortable and clean. Guests frequently describe the beds as comfortable and cozy, which suggests that, for many, the sleeping arrangements are satisfactory. However, there are notable negative comments concerning cleanliness. Some guests reported dirty beds with hair and lipstick marks on the sheets, indicating that the bed linens were not always properly cleaned or replaced after previous occupants. While the comfort level seems to be generally positive, issues with cleanliness appear to detract from the overall experience.
At the MagTree Genting Highlands, reviews on cleanliness present a mix of experiences. Many guests have praised the rooms for being clean, tidy and comfortable with comments highlighting the spotless nature of the living spaces. Several noted that the overall hotel premises appeared well-kept and neat with clean and spacious rooms contributing to a pleasant stay. These positive remarks extend to descriptions such as "properly clean," "super clean," and "cleanliness is spot on."
However, there were notable discrepancies related to cleanliness in certain areas. Some reviews mentioned dirty facilities, unclean bathrooms and a significant presence of dust and ants. A consistent issue reported was the cleanliness of the bed sheets, which sometimes had lipstick marks and appeared not to have been changed between guests. The air quality in the rooms occasionally smelt bad and the balcony areas were described as very dusty.
While the majority of the feedback celebrates the clean and comfortable environment, specific issues like smelly toilets and unclean sheets suggest that some improvements in housekeeping could enhance the overall guest experience.
At the MagTree Genting Highlands, the staff consistently earns high praise for their friendliness, attentiveness and helpfulness. Guests frequently commend the front desk team for being particularly cooperative and efficient. Many reviews highlight the welcoming nature of the receptionists and the manager's excellent service. The staff is described as hospitable and polite, ensuring that visitors feel well taken care of during their stay. Although there were a few instances where staff responses required follow-up, overall, the team is recognized for their willingness to assist promptly and courteously. These positive interactions greatly enhance the guest experience, making the overall service at MagTree Genting Highlands a standout feature.
MagTree Genting Highlands received mixed feedback regarding its parking facilities. On the positive side, there is ample parking space available and those opting for the RM35/day valet service enjoy the convenience of parking right in front of the lobby floor. However, several guests found the parking situation challenging. The parking area was described as a maze with limited spaces, making it tough to find a spot. The parking access is relatively far from the accommodation, which added to the inconvenience. Additionally, some guests felt that the parking fee was unreasonable. Despite these issues, once parked, guests could proceed with check-in, although they noted rushing to secure a spot at the hotel lobby before moving their car to official hotel parking.
MagTree Genting Highlands offers a valuable accommodation experience with a clear emphasis on affordability. The hotel’s budget-friendly pricing stands out, being lower than other options in the area, making it an excellent choice for those seeking reasonable rates without compromising on quality. Guests frequently praise the rooms for being spacious, modern and remarkably clean, contributing to the overall comfort of their stay.
The rooms offer a pleasant mountain view, adding an extra touch to the guest experience. Cleanliness is consistently noted to be top-notch, ensuring a pleasant environment throughout the property. Despite its budget-friendly nature, the check-in process is efficient and cost-effective.
The overall sentiment from guests emphasizes that the accommodation is worth every penny. The combination of reasonable pricing, spacious and clean rooms and a comfortable experience makes MagTree Genting Highlands a commendable choice for travelers seeking quality accommodation on a budget.
Location Show Map
Location
The value for money and the good location are appreciated by many with the advantage of being near enough to Genting Grand and Resort World Genting for convenience. Additionally, the high and cooler altitude is seen as a plus by some guests.
However, the experience is marred by several logistical challenges. The property is relatively new and difficult to find, compounded by winding, narrow and poorly lit roads, especially at night. The parking situation is frequently described as a maze with guests having to navigate a complex route from the basement to their rooms, often involving multiple elevators and confusing directions.
The location also poses challenges for those dependent on public transportation or ride-sharing services, as it's difficult to get a taxi or Grab, particularly at night. The property is isolated and access to the main highlights takes around 10-15 minutes by vehicle. There's an absence of nearby Halal food options and the road leading to the hotel needs better street lighting.
Ultimately, while the serene environment and views are appealing, the isolated location and complex navigation within the property may detract from the overall convenience for some guests.
Rooms
Spaciousness is a recurring theme with many reviews highlighting the large and comfortable layout of the rooms and apartments, accommodating up to six people comfortably. The rooms provide ample space for both relaxation and entertainment, featuring comfortable sofas and well-sized bathrooms.
Guests also appreciate the swift check-in and check-out process, making their stay hassle-free from the very beginning. The internet connectivity in the rooms is deemed very good, catering to the needs of modern travelers. The serene and quiet ambiance, coupled with breathtaking mountain views, enhances the overall stay experience.
While the hotel does receive minor criticisms such as occasional cleanliness issues and lack of tissue paper in the toilet, the overwhelmingly positive feedback on the cleanliness, comfort and spaciousness of the rooms stands out. The staff's friendliness and helpfulness contribute to a pleasant and welcoming atmosphere, ensuring that guests have an enjoyable stay at MagTree Genting Highlands.
Beds
Cleanliness
However, there were notable discrepancies related to cleanliness in certain areas. Some reviews mentioned dirty facilities, unclean bathrooms and a significant presence of dust and ants. A consistent issue reported was the cleanliness of the bed sheets, which sometimes had lipstick marks and appeared not to have been changed between guests. The air quality in the rooms occasionally smelt bad and the balcony areas were described as very dusty.
While the majority of the feedback celebrates the clean and comfortable environment, specific issues like smelly toilets and unclean sheets suggest that some improvements in housekeeping could enhance the overall guest experience.
Staff
Parking
3 Star
The rooms offer a pleasant mountain view, adding an extra touch to the guest experience. Cleanliness is consistently noted to be top-notch, ensuring a pleasant environment throughout the property. Despite its budget-friendly nature, the check-in process is efficient and cost-effective.
The overall sentiment from guests emphasizes that the accommodation is worth every penny. The combination of reasonable pricing, spacious and clean rooms and a comfortable experience makes MagTree Genting Highlands a commendable choice for travelers seeking quality accommodation on a budget.
No, MagTree Genting Highlands doesn't have any pool.
No, a spa isn't available at MagTree Genting Highlands.
No, MagTree Genting Highlands doesn't allow dogs.
Yes, parking facilities are available at MagTree Genting Highlands.
No, MagTree Genting Highlands doesn't have a gym.
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