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Summary of reviewsWindmill Upon Hills Luxurious Sky Villa in Genting Highland offers guests a notable experience largely characterized by its strategic location, which ensures easy access to a plethora of amenities, including shops, restaurants, and cafes. The spacious apartment rooms provide added comfort, making it an ideal destination for those seeking both convenience and a luxurious stay. Surrounded by diverse dining options and facilities, the villa ensures guests enjoy a hassle-free visit, complemented by a responsive and friendly property management team that facilitates smooth check-in and check-out processes.
The cleanliness of the accommodations generally receives positive feedback, with many guests finding the apartments neat and well-equipped, creating a comfortable environment suitable for families, including those with small children. The naturally cool climate of the area further contributes to the property's inviting atmosphere. However, there have been occasional reports of cleanliness issues, such as unpleasant smells and inconsistencies in maintenance, which suggest that experiences may vary across different units.
The staff, particularly the host Eugene, is highly praised for their exceptional service, characterized by responsiveness, attentiveness, and a warm approach. Eugene’s dedication to accommodating guests’ needs and providing personalized advice enhances the overall staying experience, fostering a strong inclination among visitors to return.
The villa's heated rooftop pool stands out as a popular feature, offering stunning views of the surrounding mountains and a comforting warm water experience. While most guests enjoy the pool facilities, there is a noted issue with overcrowding at times, suggesting room for improvement in pool management.
Beds in the villa are generally comfortable, with the availability of a thick extra mattress accommodating additional guests. Nonetheless, some reviews indicate concerns about cleanliness, such as smelly bedsheets and moldy mattresses, though overall feedback regarding the sleeping arrangements remains favorable, contributing to a cozy and pleasant ambiance.
In summary, Windmill Upon Hills Luxurious Sky Villa provides a mostly positive and memorable experience, marked by its ideal location, friendly staff, and enjoyable facilities, making it a sought-after choice for a relaxing retreat in Genting Highlands. Show more
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Categories
Apartment with Outdoor Pool
This property features a luxurious sky villa with a 360 Sky Pool and a heated pool, offering breathtaking views of the mountainous landscape. Guests specifically mention the warm water of the swimming pool as a comfortable feature.
Apartment with Heated Pool
Featuring a luxurious 360 Sky Pool that is heated, this property offers guests a comfortable swimming experience with panoramic mountainous views of Genting Highlands regardless of the weather.
Apartment with Swimming Pool
Heated Pool Outdoor Pool
Apartment with Free Wi-Fi
Apartment with Parking
3-Star Apartment
Room Types
Two-Bedroom ApartmentThis apartment's standout features are the pool with a view, spa bath and sauna. This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests will find a refrigerator, kitchenware, a microwave and an electric kettle in the well-fitted kitchen. The apartment also features a barbecue. Boasting a terrace with garden views, this apartment also offers a washing machine and a flat-screen TV with cable channels. The unit has 2 beds and 2 futons.
Apartment with Mountain ViewThis apartment's standout features are the pool with a view, spa bath and sauna. This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests will find a refrigerator, kitchenware, a microwave and an electric kettle in the kitchen. The apartment also features a barbecue. Boasting a terrace with garden views, this apartment also offers a washing machine and a flat-screen TV with cable channels. The unit has 2 beds and 2 futons.
Apartment with Mountain ViewThis apartment features a pool with a view, spa bath and sauna. This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests will find a refrigerator, kitchenware, a microwave and an electric kettle in the kitchen. The apartment also features a barbecue. Boasting a terrace with garden views, this apartment also offers a washing machine and a flat-screen TV with cable channels. The unit has 2 beds and 2 futons.
King Suite with BalconyThis suite features a pool with a view, spa bath and sauna. This spacious suite comes with 1 living room, 2 separate bedrooms and 3 bathrooms with a shower and free toiletries. Guests will find a refrigerator, kitchenware, a microwave and an electric kettle in the well-fitted kitchen. The suite also includes a barbecue. The air-conditioned suite features a flat-screen TV with cable channels, a washing machine, a private entrance, a seating area as well as garden views. The unit has 2 beds and 2 futons.
King StudioThis studio has a private bathroom and air conditioning. The unit has 1 bed and 1 futon.
Guest Reviews
Location
Situated in a strategic area, Windmill Upon Hills Luxurious Sky Villa offers guests a convenient stay in Genting Highland. The property is praised for its proximity to various amenities, making it an ideal choice for those who want easy access to shops, restaurants, and cafes. Visitors appreciate the excellent geographical location, which allows for quick and easy access to essential facilities, including food and amenities within a short drive. The friendly and efficient Property Management Agent ensures seamless communication and smooth check-in and check-out processes. Additionally, the spacious apartment rooms enhance the overall comfort of the guests, combining a great location with well-equipped accommodation. Surrounded by diverse dining options and convenient stores, the villa provides a perfect blend of accessibility and luxury, ideal for those seeking a hassle-free and enjoyable stay in Genting Highland.
Beds
The accommodations at Windmill Upon Hills Luxurious Sky Villa offer guests the comfort of a clean and cozy environment, with beds that many have found to be comfortable. An extra mattress is available, noted for its thickness and good condition, making it suitable for additional guests. However, some concerns have been raised about cleanliness, with reports of smelly bedsheets and moldy mattresses and pillows. While the beds themselves are generally comfortable, there have been mentions that the pillows could be more fluffy. Despite these issues, the overall ambiance is welcoming, providing a cozy and pleasant stay for guests.
Cleanliness
The Windmill Upon Hills Luxurious Sky Villa welcomes guests to a serene and cool environment, providing a convenient base for exploring Genting Highland. Generally, the property is praised for its cleanliness and comfort, with accommodations described as neat, tidy, and well-equipped for guests' needs. The apartments are noted for being clean, creating a comfortable atmosphere that caters to families, even those traveling with small children. Guests appreciate the ample provisions offered, including necessary amenities that are in good condition and suitable for short stays. The villas provide a pleasant, naturally cool environment where air conditioning becomes unnecessary, further enhancing the comfort of the experience. Additionally, the straightforward check-in process is highlighted, making entry hassle-free.
However, contrasting experiences regarding maintenance and cleanliness suggest a variance in guest satisfaction. While many find the accommodations to be very clean, others have encountered issues such as unpleasant smells, stained linens, and poor hygiene. Problems with mold and lack of upkeep have been reported, indicating that maintenance may not be consistent across all units. Despite some negative feedback, when standards are met, the property offers an appealing and comfortable stay with beautiful balcony views and complete facilities ideal for a relaxing retreat in the Genting Highlands.
Staff
The staff at Windmill Upon Hills Luxurious Sky Villa receive high praise for their exceptional service and attentiveness. Guests frequently highlight the responsiveness and helpfulness of the host, Eugene, who is described as respectful, efficient, and informative. Eugene goes above and beyond to accommodate guests' needs, even offering personalized advice for those with specific health concerns. The check-in and check-out processes are seamless, with clear instructions provided to ensure a hassle-free experience. The property management also contributes significantly to the positive experience with their superb customer service and prompt responses to inquiries. Overall, guests appreciate the warm and approachable nature of the staff, contributing to a memorable stay and a strong desire to return.
Pool
The pool facilities at Windmill Upon Hills Luxurious Sky Villa are generally well-received by guests. Visitors frequently appreciate the beautiful and large heated pool, which is situated on the rooftop, offering a stunning mountainous view. The warm water of the pool is often highlighted as a comforting feature that enhances the swimming experience. However, the management of the pool could use some improvement, as there have been remarks about it being overcrowded at times. Overall, the heated sky pool is a popular feature, providing guests with a memorable swimming experience.
Yes, Windmill Upon Hills Luxurious Sky Villa 360 Sky Pool Heated Pool Mountainous Genting View Genting Highland by Heritage has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Windmill Upon Hills Luxurious Sky Villa 360 Sky Pool Heated Pool Mountainous Genting View Genting Highland by Heritage.
No, Windmill Upon Hills Luxurious Sky Villa 360 Sky Pool Heated Pool Mountainous Genting View Genting Highland by Heritage doesn't allow dogs.
Yes, parking facilities are available at Windmill Upon Hills Luxurious Sky Villa 360 Sky Pool Heated Pool Mountainous Genting View Genting Highland by Heritage.
No, Windmill Upon Hills Luxurious Sky Villa 360 Sky Pool Heated Pool Mountainous Genting View Genting Highland by Heritage doesn't have a gym.