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Summary of reviewsLink Hotel receives positive acclaim for its strategic location, cleanliness, comfortable accommodations, and exceptional staff, creating an appealing option for travelers exploring Georgetown, Penang. Positioned conveniently in the heart of Georgetown, the hotel offers easy access to Penang's vibrant culinary scene, local eateries, shopping outlets, and a 15-minute walk to the nearby bus terminal for easy navigation to attractions, including the old town. The area surrounding the hotel is safe, adding an extra layer of security and peace of mind for solo travelers.
Guests frequently commend the hotel for its clean and comfortable rooms, which feature comfortable beds and adequate space. The air-conditioned environment contributes to a pleasant stay regardless of the season. While some minor critiques mention aging décor and a lack of certain amenities, the overall experience is deemed excellent, with cleanliness and comfort highlighted as key positives. The hotel’s cleanliness is further complemented by the friendly and helpful staff, who provide a welcoming and attentive atmosphere, accommodating guest requests and offering services like daily room cleaning and luggage storage. The proactive and cheerful demeanor of the staff, despite occasional absences, significantly enhances the guest experience.
Overall, Link Hotel stands out as a choice that combines location convenience, comfort, and superb service, offering good value for city exploration in the lively setting of Georgetown. Show more
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Categories
Cheap Hotel
This Georgetown hotel provides simple, budget-friendly accommodations. Its central location offers easy access to shops, restaurants, and cultural sites, making it a practical choice for travelers on a budget.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Room Types
Standard Single RoomThis air-conditioned single room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Deluxe Twin RoomThis air-conditioned twin room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Deluxe Queen RoomThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Superior King RoomThis air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Deluxe Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Family SuiteThis air-conditioned family room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 3 beds.
Guest Reviews
8.1
Very Good
Location
Situated strategically in the heart of Georgetown, Link Hotel boasts an excellent location that appeals to visitors looking to explore Penang's vibrant culinary scene. Just steps away from an array of restaurants and shops, the hotel is perfectly positioned for guests eager to indulge in local delicacies. Convenience is key here, with the hotel being close to McALister Road and within walking distance of bus stops and Komtar, making it easy to navigate the city and reach popular attractions, including the old town. The surrounding area feels safe, providing peace of mind for solo travelers. Despite not being within easy walking distance of all major sites, its proximity to eateries and shopping outlets, along with the pleasant 15-minute walk to the bus terminal, ensures that guests have an enjoyable stay immersed in the local culture.
Rooms
At Link Hotel, guests find themselves in a charming setting that highlights the positives of city accommodations. The rooms are consistently noted for their cleanliness, with guests frequently mentioning the comfortable beds and the adequate size that provides a pleasant stay. Many appreciate the air-conditioned environment, and some rooms even include a heater, ensuring comfort regardless of the season.
The hotel's location is another commendable feature, positioning guests conveniently near numerous restaurants and attractions. This aspect makes it a favorable choice for travelers looking to explore the local area with ease.
While some reviews point out that the décor shows signs of aging, the cleanliness and comfort appear to offset these minor criticisms. However, amenities such as complimentary beverages and associated utensils are lacking, which future guests might want to prepare for. Overall, Link Hotel offers a clean and comfortable stay that, despite a few shortcomings, provides good value and an excellent base for city exploration.
Cleanliness
Link Hotel showcases a commendable level of cleanliness, contributing to a comfortable stay for its guests. Many have praised the rooms, noting their cleanliness and ample size, making for a relaxing environment. The overall cleanliness of the hotel is evident, with numerous reviews highlighting the clean and beautiful atmosphere. In addition, the friendly and helpful staff further enhance the experience with their cheerful demeanor and attentive service.
Despite these positives, some guests have noticed minor issues, such as stained linens and a need for improved hygiene standards in certain areas. Small flying insects in the bathroom and occasional stained pillows and bed sheets have been mentioned as areas for cleanliness improvement. Nevertheless, the hotel's strategic location near key attractions and services, coupled with its generally clean premises, make it an attractive option for travelers seeking convenience and comfort.
Staff
Link Hotel impresses guests with its exceptional staff, often described as friendly, polite, and incredibly helpful. The team's professionalism shines through in their cheerful and obliging demeanor, consistently delivering good service to make guests feel welcome. This attentiveness is further demonstrated by their willingness to accommodate requests like daily room cleaning and providing convenient luggage storage to facilitate exploring Georgetown. Even with occasional absence from the counter, the staff ensures their presence is felt through proactive support. While there might have been isolated instances of rudeness, the overall guest experience remains overwhelmingly positive, influenced by the kindness and efficiency of individuals such as Fareez, Ayu, and Azaar. This commitment to service contributes significantly to both the comfort and cleanliness of the hotel, earning admiration from visitors.
No, Link Hotel doesn't have any pool.
No, a spa isn't available at Link Hotel.
No, Link Hotel doesn't allow dogs.
No, parking facilities aren't available at Link Hotel.