Loop On Leith George Town Penang Hotel

Georgetown 5.42041400, 100.33369600 , 29 Leith Street (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Loop On Leith George Town Penang Hotel is frequently praised for its excellent location in the heart of George Town, close to major attractions, eateries and public transportation. Guests find it an ideal base for exploring popular spots and enjoying the historic charm of the old town with everything within easy reach from the hotel.

Breakfast at the hotel generally receives positive feedback for taste and quality with many guests finding it delicious and worth the money. However, there is room for improvement regarding variety and catering to different dietary needs.

The rooms are consistently noted for being clean, modern and visually appealing despite being small in size. Guests appreciate the minimalist design and the availability of necessary amenities, though noise insulation and occasional maintenance issues could be improved.

Cleanliness overall is satisfactory with many guests noting the hotel's modern and clean environment. However, there are occasional concerns about stained linens, inconsistent cleaning services and dated facilities.

Staff at the hotel are frequently described as friendly, helpful and courteous, contributing positively to the guest experience. Although some reviews point out occasional lapses in customer service, the majority of guests appreciate the attentiveness and pleasant demeanor of the hotel staff.

The hotel's free Wi-Fi is noted to be dependable for some guests, providing good connectivity for streaming and general use. However, several reviews report issues with connectivity, indicating a mixed experience in this regard.

Parking is a significant concern with limited availability and narrow spaces operating on a first-come, first-served basis, making it challenging for guests to secure a spot.

Family guests find the hotel to be a family-friendly option with many praising the friendly staff and comfortable beds, although some might find the family room small or dark and the lack of stair-free access challenging for strollers or wheelchairs.

Regarding the beds, many guests appreciate their comfort and cleanliness, although some have concerns about the hardness of the beds and the cleanliness of the bed linens.

Overall, the Loop On Leith George Town Penang Hotel offers a solid three-star experience with good value for money, reasonable pricing and a satisfactory balance of cost and quality. Despite some areas needing improvement, it remains a favored choice for many guests looking to explore George Town easily.
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Family Friendly Hotel

Hotel with Parking

Cheap Hotel

Accessible Hotel

3-Star Hotel

Room Types
Magenta Standard Room This air-conditioned twin/double room is comprised of a flat-screen TV with streaming services and a private bathroom.

Amber Deluxe Room This air-conditioned twin/double room is comprised of a flat-screen TV with streaming services and a private bathroom.

Cyan Premier Room Offering free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a safe deposit box as well as city views.

Cyan Corner Providing free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a safe deposit box as well as city views. The unit offers 1 bed.

Loop Family (No Window) This air-conditioned family room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.

Violet Standard Room This air-conditioned twin/double room includes a flat-screen TV with streaming services and a private bathroom.

Buttermilk Deluxe Double (No Windows) This air-conditioned twin/double room is comprised of a flat-screen TV with streaming services and a private bathroom.

Family Double Room The unit has 3 beds.

Guest Reviews
8.2
Very Good
Location
The Loop On Leith George Town Penang Hotel is highly praised by its guests for its excellent location in the heart of George Town, Penang. It is situated conveniently close to major attractions, eateries and public transportation, allowing easy access to explore popular spots like Penang Road, Chulia Street and the Chew Jetty. The hotel’s central position makes it an ideal base for visitors interested in shopping, dining and immersing themselves in the historic charm of the old town.

Guests mention that it is just a short walking distance from many of George Town’s famous street food vendors, markets and tourist sites, ensuring that everything is within easy reach without the need for extensive travel. The strategic placement near the city center means that delightful street art, cultural landmarks and food courts with an array of local delicacies are all nearby. Additionally, the hotel itself is modern and stylish, enhancing the overall convenience and comfort of the stay.

Whether it’s the proximity to popular eateries, easy access to the historical and cultural sights or the simple joy of discovering hidden gems on foot, the location of the Loop On Leith George Town Penang Hotel stands out as a major highlight for guests, making it a top choice for anyone looking to experience the vibrant life of George Town.

Breakfast
The breakfast offerings at Loop On Leith George Town Penang Hotel receive mixed reviews from guests with a notable emphasis on the taste and quality of the food. Many reviews highlight that the breakfast is delicious, very good and worth the money. Guests appreciate the inclusion of fruit, toast, sweets, omelette or eggs and Asian staples like noodles and rice.

However, several reviews indicate the breakfast menu could benefit from more variety and diverse options. There is a call for improvements to cater to different dietary needs, such as adding vegan or vegetarian choices, more fruit and dairy products. Some guests noted that the breakfast spread is limited and somewhat repetitive with a preference for savory items more typical of lunch or dinner.

Despite the lack of variety, the taste and quality of the breakfast impress many guests and it is considered a good value addition to the room price. Overall, while the current breakfast offerings are appreciated, there is a consensus that the menu could be expanded and diversified to enhance the dining experience.

Rooms
Loop On Leith George Town Penang Hotel boasts clean and modern rooms that are well-kept and visually appealing. With a minimalist design, the rooms are equipped to provide a comfortable stay, featuring good beds and necessary amenities. However, the rooms are notably small, which may be a consideration for guests looking for ample space. While some rooms are described as cozy and comfortable for two people, they often lack sufficient storage and closet space.

The air conditioning can sometimes be difficult to control and instances of noise from adjoining rooms suggest that sound insulation could be improved. Though the hotel offers daily cleaning and the modern interiors are praised, there are some concerns about the room size, limited toiletries space and occasional maintenance issues like leaking showers or nonfunctional minibars.

Despite these minor setbacks, the hotel provides a neat and tidy environment, suitable for those who prioritize cleanliness and modern aesthetics over spacious accommodations. Additionally, the location is convenient, adding to the hotel's appeal for travelers looking for a practical and well-located stay in George Town.

Beds
Guests at Loop On Leith George Town Penang Hotel have shared mixed experiences regarding the beds. On the positive side, many appreciated the comfort of the beds and praised them for their comfort, saying they were perfect for sleep and very comfortable with some even mentioning soft and comfy mattresses and pillows. Several guests found the bed linen to be clean and the pillows to be comfortable, though some did note that the pillows could be excessively soft.

However, the reviews also highlighted some negative aspects. A number of guests found beds to be too hard or too short, which may be an issue for taller people. There were frequent complaints about cleanliness with mentions of stained, dirty and untidy bedsheets, as well as dust and insects in some cases. Issues with bedsheets not being changed often and stains on the linens were also noted, which detracted from the overall experience for some guests.

In summary, while many visitors found the beds at Loop On Leith George Town Penang Hotel to be comfortable and conducive to a good night's sleep, the cleanliness and maintenance of the bed linens appear to need improvement to enhance guest satisfaction further.

Cleanliness
Loop On Leith George Town Penang Hotel receives mixed reviews regarding its cleanliness. On the positive side, many guests appreciate the hotel's modern and clean environment, noting that the rooms, bathrooms and overall property are generally clean. Phrases like clean room, clean and good environment and clean towels are commonly mentioned with some guests even calling it one of the best and cleanest hotels they've experienced.

However, some areas need improvement. Several guests have pointed out that towels and linen are sometimes stained and not regularly changed, while others report inconsistent cleaning services with instances of dusty floors, unclean bed sheets and rooms not being cleaned after requests. Moreover, the presence of odors and stains in various areas has been a recurring concern, alongside issues like inadequate soundproofing and occasional lack of basic amenities such as tissue paper.

Overall, while many guests find the cleanliness of the hotel satisfactory, these recurring issues suggest that there is room for improvement to meet the expectations of all visitors.

Staff
The staff at Loop On Leith George Town Penang Hotel has garnered a mix of feedback from guests. Many reviews highlight the friendliness and helpfulness of the team with terms like friendly, polite, attentive and courteous frequently mentioned. Guests have positively noted the friendly front office staff and the exceptionally helpful receptionists. Specific individuals such as Linkesh and Uma, the housekeeper, also received praise for their courteous and helpful demeanor.

However, it's important to consider some recurring concerns reported by guests. The reception team has occasionally been criticized for lacking customer service skills and not respecting customer needs. Some guests felt that the staff could make more effort and were occasionally too busy with conversations to attend to guests' needs. Others pointed out issues with room maintenance and housekeeping, indicating infrequent changes of bedsheets and towels.

Despite these mixed reviews, many guests appreciated the attentive and pleasant attitude of the staff, reflecting a generally positive experience surrounding the hotel's service.

Wi-Fi
The wifi situation at Loop On Leith George Town Penang Hotel appears varied based on guest reviews. On the positive side, some guests reported that the wifi was good, stable and strong with a reliable connection for streaming services like Netflix. However, several reviews indicated issues such as poor connectivity, non-existent service and requirements to purchase wifi. There were also mentions of the internet connection not working properly for some guests, resulting in an overall mixed experience with the hotel's wifi provision.

Parking
Guests staying at Loop On Leith George Town Penang Hotel have shared their experiences regarding the parking facilities. A prevalent theme among the reviews is the limited availability of parking spaces with many mentioning the constrained and narrow slots. The system operates on a first-come, first-served basis, adding that arriving late may result in having no available spots. While there is basement parking, it is also limited and can be challenging to navigate. Street parking is an option, though it is often difficult to find a spot. Overall, the parking situation appears to be one of the primary concerns due to its restricted spaces and the necessity for timely arrival to secure a spot. Improvements in parking facilities would significantly benefit future guests.

Family
Loop On Leith George Town Penang Hotel appears to be a family-friendly destination, making it a viable option for those planning a family short vacation or a stay for a family of three. Many guests found the hotel to be wonderful, praising its friendly and professional staff. Comfortable beds were also highlighted, ensuring a good night's rest for all family members. However, it's important to note that some families found the family room to be very dark and small. Additionally, the hotel entrance may pose a challenge for those using strollers or wheelchairs due to the lack of a stair-free access. Despite these minor drawbacks, overall guest satisfaction seems high with many expressing their approval of the accommodation and expressing a fondness for their stay with their families.

3 Star
The Loop On Leith George Town Penang Hotel is a solid choice for travelers, offering a three-star experience that many guests find appropriate for its rating. It provides good value for money with reasonable prices that are considered rather cheap for the area, making it an affordable option. The hotel is praised for being quiet and a good place to stay with decent service. Guests found it to be an amazing place and enjoyed their stay, indicating that it meets the expectations set by its three-star rating. Although some might argue that better accommodations are available in Asia at similar or better prices, the overall consensus is that the Loop On Leith maintains a satisfactory balance of cost and quality.


No, Loop On Leith George Town Penang Hotel doesn't have any pool.

No, a spa isn't available at Loop On Leith George Town Penang Hotel.

No, Loop On Leith George Town Penang Hotel doesn't allow dogs.

Yes, parking facilities are available at Loop On Leith George Town Penang Hotel.

No, Loop On Leith George Town Penang Hotel doesn't have a gym.

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