The Landmark by Katana
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Summary of reviewsThe Landmark by Katana, located in the heart of Georgetown, stands out as a highly regarded accommodation choice thanks to its prime location and a variety of appealing features. Guests consistently appreciate the property's proximity to key local attractions, shopping centers like Gurney Plaza and an array of eateries, ensuring convenience and easy access to various parts of the city. The stunning views from both city and ocean-facing rooms, along with the property's clean and spacious design, add to the overall pleasant experience.
The rooms at The Landmark by Katana receive mixed reviews. On the positive side, guests frequently praise the spaciousness, fully equipped kitchens, washing machines and comfortable beds, making it ideal for families or groups. However, the property faces consistent feedback regarding maintenance and cleanliness issues, such as worn-out furniture, strange smells and non-functional amenities. Despite these concerns, the large rooms and impressive views generally make a stay here worthwhile.
Cleanliness is a recurring topic among guests with some reporting well-maintained and tidy rooms upon check-in and others noting significant issues like dirty floors, moldy bathrooms and dusty areas. While the spacious rooms and excellent pool facilities contribute positively, there is a clear need for improved cleaning measures to meet guests' expectations.
Guests often speak highly of the staff, particularly noting their friendliness and helpfulness. Security and support teams are frequently mentioned for delivering excellent service, ensuring a welcoming atmosphere. However, criticisms exist regarding specific staff members and inconsistent customer service, indicating room for improvement in these areas.
The free wifi service at The Landmark by Katana is another area with mixed reviews. While some guests appreciate the high-speed internet when it works, many encounter issues with reliability, intermittent failures and weak signals, affecting their ability to stream content seamlessly.
The swimming facilities, especially the large outdoor pool and well-maintained fitness center, receive widespread approval from guests. These amenities are considered excellent value for money, despite occasional comments about cleanliness and insufficient shade around the pool area.
Parking facilities offer both advantages and challenges. Guests value the secured, covered parking with assigned slots, but larger groups or families sometimes find the number of parking spots insufficient. Confusion during the parking process and the distance of parking areas from the lifts were noted as areas needing improvement.
When it comes to beds, many guests enjoy the spacious and comfortable beds provided. However, cleanliness issues, such as stained pillows and smelly bed sheets, detract from the experience. Ensuring consistently fresh linens and well-maintained beds would enhance guests' overall satisfaction.
In summary, The Landmark by Katana offers a favorable location, spacious accommodations and appealing amenities like large pools and friendly staff, making it a recommended choice for travelers. However, there are notable areas for improvement, especially regarding cleanliness, maintenance and wifi reliability, to fully meet guest expectations.
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The rooms at The Landmark by Katana receive mixed reviews. On the positive side, guests frequently praise the spaciousness, fully equipped kitchens, washing machines and comfortable beds, making it ideal for families or groups. However, the property faces consistent feedback regarding maintenance and cleanliness issues, such as worn-out furniture, strange smells and non-functional amenities. Despite these concerns, the large rooms and impressive views generally make a stay here worthwhile.
Cleanliness is a recurring topic among guests with some reporting well-maintained and tidy rooms upon check-in and others noting significant issues like dirty floors, moldy bathrooms and dusty areas. While the spacious rooms and excellent pool facilities contribute positively, there is a clear need for improved cleaning measures to meet guests' expectations.
Guests often speak highly of the staff, particularly noting their friendliness and helpfulness. Security and support teams are frequently mentioned for delivering excellent service, ensuring a welcoming atmosphere. However, criticisms exist regarding specific staff members and inconsistent customer service, indicating room for improvement in these areas.
The free wifi service at The Landmark by Katana is another area with mixed reviews. While some guests appreciate the high-speed internet when it works, many encounter issues with reliability, intermittent failures and weak signals, affecting their ability to stream content seamlessly.
The swimming facilities, especially the large outdoor pool and well-maintained fitness center, receive widespread approval from guests. These amenities are considered excellent value for money, despite occasional comments about cleanliness and insufficient shade around the pool area.
Parking facilities offer both advantages and challenges. Guests value the secured, covered parking with assigned slots, but larger groups or families sometimes find the number of parking spots insufficient. Confusion during the parking process and the distance of parking areas from the lifts were noted as areas needing improvement.
When it comes to beds, many guests enjoy the spacious and comfortable beds provided. However, cleanliness issues, such as stained pillows and smelly bed sheets, detract from the experience. Ensuring consistently fresh linens and well-maintained beds would enhance guests' overall satisfaction.
In summary, The Landmark by Katana offers a favorable location, spacious accommodations and appealing amenities like large pools and friendly staff, making it a recommended choice for travelers. However, there are notable areas for improvement, especially regarding cleanliness, maintenance and wifi reliability, to fully meet guest expectations.
Apartment with Swimming Pool
Children's Pool Outdoor Pool
Apartment with Parking
Cheap Apartment
3-Star Apartment
Apartment with Outdoor Pool
Apartment with Children's Pool
Guest Reviews
The Landmark by Katana boasts a prime location in Georgetown, making it a convenient choice for travelers. Guests frequently highlight the proximity to local attractions, eateries, grocery stores and shopping centers like Gurney Plaza and Gurney Drive. The strategic position allows for easy access to various parts of the city, whether on foot or via a short drive, making it ideal for both leisure and business travel.
The stunning views from the rooms, particularly from the balconies, are often mentioned as a standout feature, adding to the overall pleasant experience. The area is described as clean and spacious with facilities that contribute to a comfortable stay. The presence of fast-food outlets like McDonald's, KFC and Starbucks, along with a small mall and supermarkets, further enhances the convenience.
Despite some comments about occasional traffic congestion and noise, the overwhelming sentiment is positive. Guests appreciate the friendly hosts, responsive staff and the overall ease of parking and accessibility. The location's central setting is particularly beneficial for those wanting to explore Georgetown and its surroundings without hassle.
The reviews of 'The Landmark by Katana' reveal a mixture of opinions with significant highlights on particular aspects of the rooms that provide a clear picture for potential visitors.
Guests often praised the spaciousness of the rooms, noting that they are large enough to comfortably accommodate groups and families. Many found the apartments to be clean and well-equipped, offering conveniences such as fully equipped kitchens, washing machines and comfortable beds. The views from the balconies, whether of the ocean or the city, were frequently mentioned as a standout feature, making for a pleasant stay. The location, strategic proximity to amenities and private parking facilities were also valued by guests.
However, there were consistent concerns regarding maintenance and cleanliness. Several guests highlighted that some rooms had old, worn-out furniture, strange smells and were not properly cleaned with instances of stained bed sheets and musty odors. Issues with non-functional facilities like washing machines and TVs were also noted. Some apartments showed signs of being run down and in need of better upkeep.
Despite the maintenance issues, the rooms' large sizes, ample facilities and impressive views provided by the Landmark by Katana make them a recommended choice for families or groups seeking spacious accommodations, though they might need to overlook some of the less pleasant aspects regarding cleanliness and maintenance.
The Landmark by Katana offers a mixed experience when it comes to the quality of their beds. Many guests have highlighted the comfort and spaciousness of the beds and even noted that some mattresses are so soft, they didn't want to wake up. The rooms are typically equipped with two queen beds, contributing further to the comfort and space.
However, several guests did raise concerns regarding cleanliness. Issues such as smelly bed sheets, stained pillows and unclean linens were common complaints. Instances of towels being stained and insufficiently fresh were also mentioned. Moreover, some rooms had broken or uncomfortable beds that need attention.
While the beds themselves are often clean and comfortable, improvements are needed in the housekeeping department to ensure consistently fresh linens and well-maintained mattresses. Overall, The Landmark by Katana provides comfortable sleeping arrangements but falls short on keeping everything as clean and fresh as expected.
'The Landmark by Katana' offers a mixed bag in terms of cleanliness according to guest reviews. On a positive note, guests appreciated the spacious and comfortable rooms with several mentioning that their rooms were clean and tidy upon check-in. The strategic location and excellent pool facilities were also highlights that contributed to a pleasant stay for some visitors.
However, numerous reviews pointed out significant issues with cleanliness and maintenance. Many guests reported dirty floors, sticky surfaces and moldy bathrooms, which detracted significantly from their experience. The presence of ants, dusty areas and unpleasant odors were recurring complaints, while some also noted that the furniture and facilities were old and worn down with specific mentions of broken equipment and rusted items.
Despite the cleanliness fee charged, the service appeared to be inadequate for many, leaving rooms not as clean as expected. The hotel's condition and maintenance were also points of concern with several reviewers indicating that the facilities were not well-maintained, leading to an overall impression of neglect.
In summary, while 'The Landmark by Katana' has potential with its spacious and well-located apartments, there is a clear need for improved cleaning protocols and maintenance to meet guest expectations fully.
The Landmark by Katana has garnered a mix of feedback regarding its staff with a noticeable trend toward positive experiences. Many guests highlighted the friendliness and helpfulness of the staff, creating a welcoming atmosphere essential for a pleasant stay. The security and support teams were frequently mentioned for their excellent service, ensuring guests felt safe and supported during their visit.
However, not all reviews were glowing. Some guests noted issues with specific staff members and aspects of customer service. Receptionists received criticism for unhelpfulness and there were instances where the security staff were reported to be rude or absent when needed. The cleaning staff's early morning gatherings were also a point of concern for some visitors.
Despite these drawbacks, the host was often described as reliable, responsive and helpful with many appreciating the detailed instructions provided for their stay. The service quality fluctuated, but the positive interactions with the staff generally left a favorable impression on many guests.
The prevailing sentiment reveals that the staff's warmth and helpful attitudes are significant assets to The Landmark by Katana, even though there’s room for improvement in certain areas of customer service and communication.
The Landmark by Katana offers a high-speed free internet connection as part of its amenities. Positive mentions highlight the fast wifi and good communication methods provided. However, many guests have experienced challenges with the wifi's reliability. Reports of intermittent failures, very slow connections and difficulty in maintaining a stable signal were common. Some guests found the wifi to be nearly non-functional with poor or weak signals impacting their ability to stream on services like Netflix and YouTube. Despite these issues, efforts to provide wifi throughout the hotel are evident, though improvement in network strength and consistency would benefit future guests.
The Landmark by Katana offers a variety of swimming facilities that receive mixed but generally positive reviews from guests. The standout feature is the size of the pools with many guests highlighting the huge and adequately spacious swimming pools for both adults and children. Visitors appreciate the outdoor and infinity pools, finding them great for the price and suitable for swimming.
The pool area benefits from accompanying amenities such as a modern and well-maintained fitness center, which adds to the overall attraction of the facilities. However, some guests have noted areas for improvement. Concerns have been raised about the cleanliness of the pools with a few mentioning murky water and visible dirt. Additionally, some guests felt that the pool area lacks shade and could benefit from better maintenance and servicing.
Despite these concerns, the general sentiment remains favorable, especially for the value and size of the pools. The environment is considered clean by several guests, making the pool a well-loved feature for many visitors to The Landmark by Katana.
The guest reviews of 'The Landmark by Katana' highlight a mix of positive and negative experiences regarding the parking facilities. On the plus side, there is mention of fixed parking that is covered, secured and assigned, providing peace of mind to guests. The presence of a convenient parking entrance and the availability of two free parking slots for some units are additional benefits.
However, several challenges have been indicated by guests. For larger families or groups booking multi-bedroom units, the provision of only one or two parking slots is often insufficient. Instances of a difficult parking experience were noted, especially during the key pick-up process and confusion about allocated parking lots. Some found the car park to be far from the lift or that navigating the car park through maps caused confusion. Others expressed dissatisfaction with the limited parking spaces and sometimes having to bother the guard due to gate pass issues.
Despite these drawbacks, having a covered and secured parking area and the possibility of free parking are significant advantages for guests, although improvements could be made to address the parking allocation and accessibility issues.
The Landmark by Katana boasts a generously sized outdoor pool, ideal for swimming and enjoying leisure time. Guests appreciate the large and well-maintained pool, noting its suitability for both adults and general use. Despite occasional mentions of murky water and cleanliness concerns, many guests express enjoyment of the pool area and the overall amenities like the fitness room. While supplementary issues such as limited elevators and outdated kitchen equipment are raised, the swimming pool remains a highlight for visitors seeking relaxation and recreation.
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Location
The stunning views from the rooms, particularly from the balconies, are often mentioned as a standout feature, adding to the overall pleasant experience. The area is described as clean and spacious with facilities that contribute to a comfortable stay. The presence of fast-food outlets like McDonald's, KFC and Starbucks, along with a small mall and supermarkets, further enhances the convenience.
Despite some comments about occasional traffic congestion and noise, the overwhelming sentiment is positive. Guests appreciate the friendly hosts, responsive staff and the overall ease of parking and accessibility. The location's central setting is particularly beneficial for those wanting to explore Georgetown and its surroundings without hassle.
Rooms
Guests often praised the spaciousness of the rooms, noting that they are large enough to comfortably accommodate groups and families. Many found the apartments to be clean and well-equipped, offering conveniences such as fully equipped kitchens, washing machines and comfortable beds. The views from the balconies, whether of the ocean or the city, were frequently mentioned as a standout feature, making for a pleasant stay. The location, strategic proximity to amenities and private parking facilities were also valued by guests.
However, there were consistent concerns regarding maintenance and cleanliness. Several guests highlighted that some rooms had old, worn-out furniture, strange smells and were not properly cleaned with instances of stained bed sheets and musty odors. Issues with non-functional facilities like washing machines and TVs were also noted. Some apartments showed signs of being run down and in need of better upkeep.
Despite the maintenance issues, the rooms' large sizes, ample facilities and impressive views provided by the Landmark by Katana make them a recommended choice for families or groups seeking spacious accommodations, though they might need to overlook some of the less pleasant aspects regarding cleanliness and maintenance.
Beds
However, several guests did raise concerns regarding cleanliness. Issues such as smelly bed sheets, stained pillows and unclean linens were common complaints. Instances of towels being stained and insufficiently fresh were also mentioned. Moreover, some rooms had broken or uncomfortable beds that need attention.
While the beds themselves are often clean and comfortable, improvements are needed in the housekeeping department to ensure consistently fresh linens and well-maintained mattresses. Overall, The Landmark by Katana provides comfortable sleeping arrangements but falls short on keeping everything as clean and fresh as expected.
Cleanliness
However, numerous reviews pointed out significant issues with cleanliness and maintenance. Many guests reported dirty floors, sticky surfaces and moldy bathrooms, which detracted significantly from their experience. The presence of ants, dusty areas and unpleasant odors were recurring complaints, while some also noted that the furniture and facilities were old and worn down with specific mentions of broken equipment and rusted items.
Despite the cleanliness fee charged, the service appeared to be inadequate for many, leaving rooms not as clean as expected. The hotel's condition and maintenance were also points of concern with several reviewers indicating that the facilities were not well-maintained, leading to an overall impression of neglect.
In summary, while 'The Landmark by Katana' has potential with its spacious and well-located apartments, there is a clear need for improved cleaning protocols and maintenance to meet guest expectations fully.
Staff
However, not all reviews were glowing. Some guests noted issues with specific staff members and aspects of customer service. Receptionists received criticism for unhelpfulness and there were instances where the security staff were reported to be rude or absent when needed. The cleaning staff's early morning gatherings were also a point of concern for some visitors.
Despite these drawbacks, the host was often described as reliable, responsive and helpful with many appreciating the detailed instructions provided for their stay. The service quality fluctuated, but the positive interactions with the staff generally left a favorable impression on many guests.
The prevailing sentiment reveals that the staff's warmth and helpful attitudes are significant assets to The Landmark by Katana, even though there’s room for improvement in certain areas of customer service and communication.
Wi-Fi
Pool
The pool area benefits from accompanying amenities such as a modern and well-maintained fitness center, which adds to the overall attraction of the facilities. However, some guests have noted areas for improvement. Concerns have been raised about the cleanliness of the pools with a few mentioning murky water and visible dirt. Additionally, some guests felt that the pool area lacks shade and could benefit from better maintenance and servicing.
Despite these concerns, the general sentiment remains favorable, especially for the value and size of the pools. The environment is considered clean by several guests, making the pool a well-loved feature for many visitors to The Landmark by Katana.
Parking
However, several challenges have been indicated by guests. For larger families or groups booking multi-bedroom units, the provision of only one or two parking slots is often insufficient. Instances of a difficult parking experience were noted, especially during the key pick-up process and confusion about allocated parking lots. Some found the car park to be far from the lift or that navigating the car park through maps caused confusion. Others expressed dissatisfaction with the limited parking spaces and sometimes having to bother the guard due to gate pass issues.
Despite these drawbacks, having a covered and secured parking area and the possibility of free parking are significant advantages for guests, although improvements could be made to address the parking allocation and accessibility issues.
Outdoor Pool
Yes, The Landmark by Katana has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at The Landmark by Katana.
No, The Landmark by Katana doesn't allow dogs.
Yes, parking facilities are available at The Landmark by Katana.
No, The Landmark by Katana doesn't have a gym.
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