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Hotel with EV Charging Stations
Historic Hotel
Year erected:1873
What is the history of the property? Like many towns in the Middle Ages, Ghent was enclosed by several canals. These were meant to protect the town from the dangers that threatened its inhabitants. Near the gate (“poort” in Dutch) leading into town, there was a field (“akker” in Dutch) : the Poortackere. In this field a complex for beguines was built, which was also called Poortackere by the people of Ghent. In one of the walls of the building there is an 18th century stone which reveals that the beguine house was founded in 1278. Not long after this, a chapel and a churchyard were added. Poortackere mainly housed older and sick beguines.
When during the French revolution all cloisters, churches, and beguine complexes were seized by the town councils, the council of Ghent confiscated Poortackere. In 1863 the site was sold to the Count Joseph De Hemptinne, a notorious Maecenas of the Neogothic Movement. With his permission, a congregation was housed here. At first there were plans to restore the old buildings, but in the end a new, neogothic cloister was built. Most buildings of Poortackere date from that period. A new chapel, two inside gardens, and an orphanage became part of the complex.
After World War II the site was successively an orphanage, a house for young women, and a student residence. In 1998 there were still 6 nuns living here, but due to the extravagant maintenance costs the buildings were sold. Thanks to private initiative, the site has been transformed into a hotel, guest rooms, seminar centre and a restaurant. As a result, everybody can now enjoy its architecture and its unique atmosphere.
What was the era and/or the architectural style in which the property was built? neo gothic
Is the property surrounded by other historic buildings? yes
Has restoration work taken place? yes
Are there any elements of particular historical importance at the building? yes
Are there any important guests or previous owners worth mentioning? no
Are there any significant events that took place at the property in the past? no
Has the property received any certifications for its historical status? yes
Would you describe your property as (or has it ever been in the past) a:
Monastery
Is there anything that you would like to highlight, add or clarify? Former monastery converted to a hotel with a beautiful church.
Answers last updated by Hotel Monasterium PoortAckere Ghent
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms Please specify: comfort and large rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: comfort and large rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: comfort and large rooms
Are wheelchairs offered to guests who do not come with their own?Νο
Answers last updated by Hotel Monasterium PoortAckere Ghent
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? No
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? conference rooms and coffeepoints
Has the hotel closed during the pandemic? Yes Reopening Date: May, 01 2021
Answers last updated by Hotel Monasterium PoortAckere Ghent
Standard RoomFitted with WiFi, this room features a seating area, coffee and tea facilities, a TV and a private bathroom.
Most standards rooms are accessible by lift.
Please note that this room can't accommodate extra beds.
These rooms do not have Airco.
Superior RoomFitted with WiFi and featuring wooden beams, this modern room includes a seating area, coffee and tea facilities, a TV and a private bathroom with a bath and/or shower.
Please note that the maximum occupancy is 3 adults or 2 adults + 2 children (extra charges applicable).
Comfort RoomFitted with WiFi, this room features a seating area, coffee and tea facilities, a TV and a private bathroom.
Please note that the maximum occupancy is 3 adults or 2 adults + 2 children (extra charges applicable).
Deluxe Double or Twin Room with Garden ViewThese rooms have twin or double beds, are larger than the Standard Rooms and are all to the rear of the property overlooking the Monastery Garden.
They all have private bathroom and Airco
Twin RoomOffering free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The twin room features parquet floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, an electric kettle, as well as heating. The unit offers 2 beds.
Standard Twin RoomProviding free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The twin room provides a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, an electric kettle as well as a quiet street view. The unit offers 2 beds.
Superior Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, a seating area, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit offers 2 beds.
Deluxe Double or Twin RoomThese rooms have twin or double beds, are larger than the Standard Rooms and are all to the rear of the property. Some have a small terrace.
They all have private bathroom and Airco
Deluxe Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, an electric kettle as well as an inner courtyard view. The unit offers 2 beds.
Standard Family RoomOffering free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room offers a seating area, a wardrobe, an electric kettle, heating and a flat-screen TV with satellite channels. The unit offers 3 beds.
Superior Family RoomThis air-conditioned family room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 3 beds.
Standard Family RoomProviding free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room features parquet floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, an electric kettle, as well as heating. The unit offers 4 beds.
Superior Family RoomThis air-conditioned family room includes a flat-screen TV with satellite channels and a private bathroom.
Standard Family RoomOffering free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room features parquet floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, an electric kettle, as well as heating. The unit offers 5 beds.
Standard Family RoomA seating area with a flat-screen TV, a desk and a private bathroom are provided in this spacious family room. The unit offers 6 beds.
Deluxe Single RoomThis air-conditioned single room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.