Van der Valk Hotel Gent
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Summary of reviewsVan der Valk Hotel Gent offers a commendable experience, notably praised by guests for various aspects of their stay, making it an appealing choice for both business and leisure travelers.
The hotel's strategically convenient location near major highways and the Ghent Football Stadium, combined with its excellent connection to public transportation, ensures easy access to the city center and major routes. Though situated in an industrial area, guests appreciate the peaceful ambiance, safety and practical amenities like a nearby supermarket and ample parking facilities.
Food and dining at Van der Valk Hotel Gent stand out with breakfast receiving high praise for its extensive variety, quality and freshness. The restaurant offerings, including Cocotte and Mr. Sato, are lauded for delicious, well-prepared dishes and a romantic, cozy setting, despite occasional remarks on the service speed and meal costs. The Skybar adds to the vibrant dining experience with an excellent selection of beers and cocktails.
The rooms are frequently highlighted for their spaciousness, modern aesthetics and luxurious amenities. Guests commend the high-tech designs, comfortable beds, stylish decor and meticulous cleanliness. Similarly, the entire hotel maintains a high standard of hygiene, enhancing the overall stay.
Staff at the hotel are consistently praised for their friendliness, helpfulness and professionalism, significantly contributing to the positive atmosphere. Efficient check-in and check-out processes, multilingual capabilities and their dedication to guest satisfaction are notable strengths.
The hotel’s WiFi is recognized for being fast, reliable and free, offering consistent connectivity throughout the property, including in individual rooms. Even minor connectivity issues do not overshadow the otherwise robust internet service.
Van der Valk Hotel Gent’s spa and gym facilities also receive acclaim. The spa is beautifully designed, clean and relaxing, offering a variety of amenities and extended hours, although some minor cleanliness issues and lack of swimming pool/jacuzzi were noted. The gym is well-equipped and modern, providing panoramic views and a pleasant workout environment, complemented by the availability of rental bikes.
Parking options at the hotel are convenient with various choices, though parking fees are considered somewhat high and finding spaces can sometimes be challenging. Despite these minor drawbacks, the overall parking experience remains generally positive.
In summary, Van der Valk Hotel Gent excels in delivering high-quality services, luxurious accommodations and exceptional staff hospitality, making it a highly recommended destination for travelers seeking comfort and convenience.
Categories
The hotel's strategically convenient location near major highways and the Ghent Football Stadium, combined with its excellent connection to public transportation, ensures easy access to the city center and major routes. Though situated in an industrial area, guests appreciate the peaceful ambiance, safety and practical amenities like a nearby supermarket and ample parking facilities.
Food and dining at Van der Valk Hotel Gent stand out with breakfast receiving high praise for its extensive variety, quality and freshness. The restaurant offerings, including Cocotte and Mr. Sato, are lauded for delicious, well-prepared dishes and a romantic, cozy setting, despite occasional remarks on the service speed and meal costs. The Skybar adds to the vibrant dining experience with an excellent selection of beers and cocktails.
The rooms are frequently highlighted for their spaciousness, modern aesthetics and luxurious amenities. Guests commend the high-tech designs, comfortable beds, stylish decor and meticulous cleanliness. Similarly, the entire hotel maintains a high standard of hygiene, enhancing the overall stay.
Staff at the hotel are consistently praised for their friendliness, helpfulness and professionalism, significantly contributing to the positive atmosphere. Efficient check-in and check-out processes, multilingual capabilities and their dedication to guest satisfaction are notable strengths.
The hotel’s WiFi is recognized for being fast, reliable and free, offering consistent connectivity throughout the property, including in individual rooms. Even minor connectivity issues do not overshadow the otherwise robust internet service.
Van der Valk Hotel Gent’s spa and gym facilities also receive acclaim. The spa is beautifully designed, clean and relaxing, offering a variety of amenities and extended hours, although some minor cleanliness issues and lack of swimming pool/jacuzzi were noted. The gym is well-equipped and modern, providing panoramic views and a pleasant workout environment, complemented by the availability of rental bikes.
Parking options at the hotel are convenient with various choices, though parking fees are considered somewhat high and finding spaces can sometimes be challenging. Despite these minor drawbacks, the overall parking experience remains generally positive.
In summary, Van der Valk Hotel Gent excels in delivering high-quality services, luxurious accommodations and exceptional staff hospitality, making it a highly recommended destination for travelers seeking comfort and convenience.
Hotel Taking Steps Towards Sustainability
Van der Valk Hotel Gent achieved the golden Green Key certification in 2022. It offers guests the option to skip room cleaning, which results in a tree being planted in Madagascar in cooperation with GoForest. The hotel actively works to limit waste, uses reusable towels in toilets, and taps its own drinking water into reusable bottles. It also features ceiling air conditioning in every room and a rainwater recovery system.
Hotel for Honeymoon
This hotel offers modern amenities and comfortable accommodations. Its location provides a convenient base for exploring Ghent and enjoying a relaxing honeymoon.
Hotel with Spa
The hotel's Weleda City Spa, located on the 9th floor, features Finnish saunas, a Turkish steam bath/hammam, and an infrared area. Guests can indulge in 100% natural Weleda product-based massages and facials.
Family Friendly Hotel
This hotel offers family-friendly rooms and suites, including a family suite with a children's area with bunk beds. The hotel provides conveniences such as cots, special high chairs, and a play corner in the restaurant. They also partner with Patotter to provide fresh, tailor-made baby and toddler food.
Dog Friendly Hotel
This hotel allows one pet per room (dogs allowed, other pets on request) and provides a terrace for dining with dogs when the restaurant terrace is open, or in the lounge by the lobby if the terrace is closed. Dogs must always be on a leash, and may not be left alone in the room for extended periods. There is a surcharge per night.
Business Hotel
Provides modern meeting rooms suitable for various business needs, from small meetings to large-scale conferences. Equipped with the latest technologies and offers flexible room configurations. Combines professional service with culinary experiences for corporate events.
Accessible Hotel
Van der Valk hotels are known for their spacious rooms and facilities, which can be beneficial for guests with mobility issues. It is a well-known hotel chain that may offer accessible rooms.
Hotel with Gym
This hotel includes a fitness and wellness center. It's conveniently located and offers modern amenities, including a sky bar with panoramic city views, making it a great choice for fitness and relaxation.
4-Star Hotel
This hotel offers excellent settings and a wide range of amenities. It has an excellent location and extra-long beds. The hotel features an à la carte restaurant with international delicacies and a 24-hour bar, ensuring a delightful and convenient experience.
Romantic Hotel
Hotel with Parking
Guest Reviews
Van der Valk Hotel Gent boasts a strategically convenient location, making it an appealing choice for various types of travelers. The hotel's proximity to major highways and the Ghent Football Stadium offers easy accessibility, especially for those on business trips or passing through. Guests frequently highlight the excellent connection to public transport with a bus stop merely a 5-minute walk from the hotel, providing straightforward access to the city center within 20 minutes.
Though some reviews point out its setting in an industrial area and its distance from the charming city center of Ghent, many appreciate the peaceful ambiance and the safety of the surroundings. The convenience of amenities like a supermarket right across the street and adequate parking facilities is also frequently praised.
The hotel is depicted as ideal for quick business trips, thanks to its location in a commercial zone that is well-equipped for work meetings and events. While it's not the most scenic or romantic spot for vacationers looking to explore the historical and cultural heart of Ghent, the consistent mentions of easy road access add to its practicality for transit.
Despite being slightly outside the central hustle, the hotel's high-quality services, luxurious rooms and friendly staff contribute positively to the overall guest experience. For those who prefer a quieter stay with the option to venture into the city via efficient public transportation, Van der Valk Hotel Gent stands out as a convenient and comfortable choice.
The breakfast at Van der Valk Hotel Gent has received overwhelming praise from guests, highlighting a variety of positive aspects. Guests agree that the breakfast is extensive and offers a wide array of delicious options that cater to all tastes, making it a standout feature of their stay. The quality of the food is frequently described as high with many appreciating the fresh, gourmet selections and the beautifully presented buffet.
Scrambled eggs, freshly made waffles and an assortment of fresh fruits are among the beloved items. The availability of both hot and cold dishes, including made-to-order eggs and freshly squeezed orange juice, adds to the sense of indulgence and luxury. Guests frequently note that the breakfast is both hearty and healthy with plentiful and fresh options ensuring no one goes hungry.
Despite some critiques regarding the organization and cost of breakfast, the general consensus is that it is well worth the price due to the sheer variety and excellence of the offerings. The breakfast area itself is well-maintained and comfortable, contributing to an overall pleasant dining experience. For guests seeking a high-quality, diverse and sumptuous breakfast to start their day, Van der Valk Hotel Gent appears to deliver on all fronts.
The dining experience at Van der Valk Hotel Gent generally receives high praise from guests, highlighting the excellent cuisine and delicious food. The hotel's restaurants, including Cocotte and Mr. Sato, are frequently noted for their outstanding and well-prepared dishes. Guests appreciate the variety and quality on the menus with some standout mentions of the tasty and delicately executed local specialties. The romantic and cozy setting of the restaurants adds to the overall dining experience.
However, there are some remarks on the service speed and the expense of the meals with some guests finding the prices steep and the portions small. The service quality can be inconsistent, as noted by occasional long waiting times for food and drinks. The availability of only set menus during weekends without alternative options, as well as early closures and limited seating, can also be inconvenient for some diners.
Despite these drawbacks, the professional and friendly staff, along with the clean and modern ambiance, contribute to enjoyable meals. The Skybar is also a highlight, offering a fun atmosphere and a superb selection of beer and cocktails. For those looking for a varied and high-quality dining experience, Van der Valk Hotel Gent's restaurants come highly recommended, even if they come with a higher price tag.
At Van der Valk Hotel Gent, the rooms leave a strong impression of luxury, space and modern aesthetics. Guests often commend the rooms for being exceptionally spacious and well-equipped, making for a comfortable stay. Each room boasts impeccable cleanliness and stylish decor, blending contemporary design with cozy elements.
The modern touches, such as high-tech designs, touchpads and ample amenities like comfortable beds, large TVs and well-maintained bathrooms, enhance the overall guest experience. Many find the spacious layout and beautiful furnishings to be perfect for both relaxation and functionality with ample room for families and individuals alike.
Specific features such as separate showers and toilets, beautifully decorated interiors and panoramic views further enhance the appeal. The presidential suite, in particular, receives high praise for its comfort and stylish execution. Overall, the rooms at Van der Valk Hotel Gent consistently meet, if not exceed, the expectations of guests, making it a top choice for a pleasant and luxurious stay.
Guests at the Van der Valk Hotel Gent have widely praised the beds, commending their comfort and quality. Terms like "super comfortable," "exceptionally comfortable," and "fantastic" repeatedly surface in the reviews. The mattresses receive specific mention for their comfort with numerous guests referring to them as "very good," "very comfortable," and even "heavenly." Bedding quality is also highly regarded with several noting the "clean, luxurious towels" and "magnificent, extraordinary bedding." Overall, these positive mentions indicate that sleep quality at the hotel is a key highlight for many guests.
However, it's worth noting that there were occasional mentions of beds being "too soft" or "too rigid," indicating some variance in guest preferences. Despite this, the general consensus leans heavily towards a positive experience with many guests enjoying a good night's sleep and appreciating the large and cozy beds offered by the hotel. The comfort of pillows is frequently complimented, although a few guests found them either too soft or too firm, reflecting individual comfort preferences. All in all, Van der Valk Hotel Gent appears to provide a consistently high level of bed and bedding comfort that many guests find delightful.
The Van der Valk Hotel Gent boasts exceptional cleanliness, consistently highlighted in guest reviews. Visitors frequently mention the hotel's meticulously maintained and stylishly decorated rooms, often described as pristine, spotless and immaculately clean. The hotel's contemporary design and modern facilities enhance the overall stay experience with clean, spacious and comfortable rooms that include all necessary amenities for a pleasant stay.
Guests appreciate the well-maintained and hygienic environment across the entire property, including common areas and guest rooms. The attention to detail in cleanliness extends to bedding, towels and room facilities, which are consistently fresh and inviting. The hotel's interior design, marked by elegance and modernity, further complements its high standards of hygiene.
A notable point of praise is the hotel's ability to maintain these superb cleanliness levels consistently, contributing significantly to its reputation. Even though a few minor issues such as occasional dust or maintenance concerns were mentioned, they are overshadowed by the overwhelmingly positive feedback regarding the hotel's comprehensive cleanliness efforts.
In summary, Van der Valk Hotel Gent successfully combines luxurious accommodation with exceptional cleanliness, making it a highly recommended destination for travelers who prioritize hygiene and comfort.
The Van der Valk Hotel Gent has garnered rave reviews for its exceptional service and hospitable staff. Guests repeatedly emphasize the friendliness, helpfulness and professionalism of the hotel’s employees, from the reception to the restaurant staff. Descriptions such as incredibly friendly, attentive and welcoming highlight their commitment to creating a pleasant and comfortable environment for visitors. Many reviewers noted that nothing was too much trouble for the staff, indicating a high level of dedication to guest satisfaction.
Furthermore, the efficiency of the check-in and check-out processes and the overall smoothness of service contribute to a seamless experience. The staff’s multilingual capabilities and courteous interactions were also appreciated, enhancing the hospitality experience.
The hotel’s luxurious and clean rooms combined with the delicious offerings at its restaurant add to the overall appeal. Descriptions of the accommodations and dining as top class, modern and budget-friendly further underscore the high standards maintained at Van der Valk Hotel Gent. The positive feedback clearly reflects that the staff’s friendliness and professionalism make a significant impact, fostering a welcoming atmosphere where guests feel right at home.
Van der Valk Hotel Gent offers an impressive WiFi experience, frequently noted as one of its standout features. Guests can enjoy fast, secure and reliable internet connectivity throughout the hotel, including in individual rooms. The WiFi is often described as high-speed with large bandwidth capabilities, making it suitable for a variety of online activities, from streaming to casual browsing. The hotel provides free Wi-Fi, ensuring guests remain connected without extra charges.
While access to information and entertainment is emphasized, some reviews mention minor issues related to streaming services and device connectivity. However, the majority of feedback highlights the stable and well-functioning WiFi that enhances the overall guest experience.
The hotel's recent renovation includes the installation of 5G wireless broadband, further boosting internet speeds and availability. Despite occasional connectivity issues with specific devices or streaming services, Van der Valk Hotel Gent's internet service remains a reliable and notable feature for most visitors.
Van der Valk Hotel Gent's spa consistently receives high praise for its relaxing and beautifully designed wellness area, which features a clean and luxurious ambiance. Guests particularly enjoy the sauna complex, praised for its panoramic views and the variety of spa facilities which include a small gym, ensuring a comprehensive wellness experience.
The spa's extended hours, staying open until 10 PM, provides ample opportunity for relaxation and visitors often leave feeling rejuvenated. The meticulous upkeep of the wellness area is noted, although some reviewers mentioned issues such as wet floors and cleanliness concerns in areas like the Hammam.
Despite these minor drawbacks, the overall sentiment is one of satisfaction. Highlights include a great relaxation section, the opportunity for a serene sauna session and the aesthetic appeal of the rooftop spa area. Although some guests pointed out the lack of a swimming pool and jacuzzi in the spa, the general consensus remains positive.
Some guests have noted that spa bathrobes incur extra charges and mentioned the limitations in accessibility to the wellness area. Nevertheless, the spa at Van der Valk Hotel Gent is recognized as a significant and enjoyable part of the hotel experience, compensating for its less central location and adding an invaluable touch of tranquility to guests' stays.
Van der Valk Hotel Gent offers an impressive gym facility that has garnered positive feedback from its guests. Many highlighted the gym's extensive range of equipment, making it very well-equipped and suitable for various workout routines. The space is noted for being very spacious, modern and clean, which adds to the overall pleasant experience.
The gym is also commended for its panoramic view, especially since it's situated on the top floor, providing a great vista of Gent. Guests appreciate the overall maintenance and cleanliness of both the gym and wellness areas, indicating that they are well-maintained and enjoyable.
In addition to the gym, the wellness and spa facilities received praise, often described as beautiful, clean and complete. Despite some noting the gym as being small or having limited space, the positive elements such as a lovely ambiance, modern facilities and a diverse array of equipment seem to outweigh these minor drawbacks. The availability of many rental bikes, including electric options, adds further to the fitness and exercise options at the hotel.
Overall, Van der Valk Hotel Gent’s gym facilities stand out as a significant highlight for guests, making it a recommended feature for those who appreciate quality fitness amenities during their stay.
Parking at the Van der Valk Hotel Gent has its share of highlights and drawbacks, as noted by numerous guests. Many appreciate the convenience of having various parking options, including indoor, underground and covered parking. Guests find it particularly beneficial that parking is available directly at the hotel with some even highlighting that there are ample and spacious parking spaces, both free and paid. The safety of the parking garage is noted as a plus with features like clean spaces and easy accessibility.
On the downside, several guests mention the parking fees, considering them to be on the higher side. The cost varies with some noting charges as low as 7 to 9 euros per day, but it's an additional expense on top of the room rate. Also, finding a parking spot can be a challenge, especially with limited spaces available for both hotel guests and restaurant visitors. The parking garage tends to fill up quickly and navigating the space can be confusing and narrow, which poses difficulties, particularly for larger vehicles. Additionally, there's no provision for electric vehicle charging, which can be quite inconvenient for eco-conscious travelers.
In summary, while the variety and safety of the parking options at Van der Valk Hotel Gent are appreciated, the additional cost and occasional difficulty in finding a spot can be a deterrent for some guests.
Van der Valk Hotel Gent is highly regarded for its family-friendly atmosphere, making it an excellent choice for families. The hotel offers various family rooms, including spacious suites that cater to families of four. Many guests found the family rooms to be pleasant, inviting and suitably equipped with a double bed and two single beds, ensuring comfort for everyone.
The hotel also features a children's play area and a child-friendly wellness area, demonstrating its commitment to providing activities for kids. The play area is particularly appreciated by families, offering a dedicated space for children to enjoy themselves.
In addition to its excellent family rooms, the hotel is praised for its family-oriented services and amenities. Well-maintained family facilities and family-friendly bathrooms contribute to a hassle-free stay. Furthermore, the hotel's friendly approach to pets, including dogs, is seen as a significant advantage for those traveling with their furry friends.
The hotel’s parking amenities and short morning queues enhance the overall family-friendly experience, making it ideal for a road trip stop. While the family suites are highly recommended, guests noted that they may not be entirely child-proof, indicating some room for improvement in this area.
Nonetheless, Van der Valk Hotel Gent is recognized as a superb option for family vacations with many families reporting an amazing time during their stay. The combination of comfortable rooms, thoughtful amenities and a welcoming environment makes this hotel a top choice for family travel.
Van der Valk Hotel Gent offers a luxurious experience that stands out for its modern and elegant ambiance. The hotel's beautiful and spacious rooms, coupled with a luxurious interior, exude a four-star quality that could easily rival a five-star establishment. Guests particularly appreciate the top-notch services and accommodations, reflected in the exceptional cleanliness and thoughtful preparation of rooms, complete with drinks and handy amenities.
The hotel's staff has been widely praised for their friendliness and helpfulness, providing excellent service even under the challenging conditions of the COVID-19 pandemic. The reception is noted for its exceptional support, while the overall service quality has been described as perfect.
Dining at Van der Valk Hotel Gent receives mixed reviews. While some guests find the food delicious and the breakfast delightful and varied, others feel that the meals are overpriced and that the breakfast quality is not up to the four-star standard. Nonetheless, the hotel's specialist offerings and fresh food options are appreciated by many.
The hotel's facilities are generally considered superior to most, despite some criticisms regarding the lack of certain amenities like charging stations for electric cars and special touches such as chocolates in the room. The absence of a spa and synthetic feeling sheets were also noted. However, the modern and well-equipped rooms make up for these minor deficiencies.
Its beautiful architecture and lovely atmosphere make it a welcoming place to stay and its convenient location and great Wi-Fi connections add to the overall positive experience. Despite being close to other great hotels, Van der Valk Hotel Gent manages to maintain a distinct and luxurious appeal.
Overall, Van der Valk Hotel Gent meets the expectations of a four-star hotel with its superior facilities, luxurious ambiance and excellent services, making it a highly recommended choice for travelers seeking comfort and convenience.
Van der Valk Hotel Gent holds a prime position for business travelers, nestled in an industrial area that offers a quiet work atmosphere despite its busy surroundings. Many guests applauded its excellent location for work-related meetings and quick business trips with great transport links like a convenient bus connection, making access straightforward.
Business travelers particularly appreciated the hotel's modern amenities and comprehensive business facilities. These include a well-equipped business center, ample meeting halls and quiet, spacious rooms outfitted with USB ports and separate toilets—ideal for focused work or restful sleep. The hotel is described as very functional, highly professional and capable of accommodating international business guests with ease.
Guests highlighted the hotel's clean and luxurious rooms, spacious and stylishly decorated, contributing to a comfortable and efficient stay. Staff were noted for their flexibility and friendliness, which added to the overall positive experience.
Van der Valk Hotel Gent proved to be an excellent choice for business conferences, courses and exhibitions. Many reviews suggest the hotel is perfectly suited for business stops or overnight stays with top comfort and a business-friendly environment. Though some pointed out its less appealing view from the industrial area and limited connection to Ghent city center, the conveniences provided for business needs were top-notch.
In conclusion, Van der Valk Hotel Gent is highly recommended for business visitors seeking a professional environment with modern amenities and efficient service.
Van der Valk Hotel Gent has garnered numerous positive reviews for its exceptional accessibility features, making it a top choice for travelers with disabilities. The hotel stands out for its smooth and comprehensive accessibility with spacious rooms, accessible bathrooms and ramps throughout the property. Guests note that the overall accessibility is excellent, both within the hotel and in its surroundings.
The location of the hotel is another highlight, being just 10 minutes from the center of Gent and Flanders expo and well-served by bus and car routes. The availability of large parking areas, including accessible parking spaces, adds to the convenience for guests arriving by vehicle.
Inside, the hotel features wide halls and public areas that are wheelchair accessible, ensuring an easy and comfortable stay. The executive rooms are particularly spacious, adding to the comfort and convenience for all guests. Additionally, free parking is a much-appreciated amenity.
While there are some areas for improvement, such as the height of the reception desks for wheelchair users and the absence of shower chairs for disabled guests, the overall feedback remains highly positive. The attentive staff are commended for their service, enhancing the stay experience for all guests.
Van der Valk Hotel Gent's combination of amenities, accessible facilities and thoughtful design details make it a reliable and comfortable choice for those who prioritize accessibility in their travel accommodations.
Van der Valk Hotel Gent is widely praised for its excellent offerings tailored for honeymooners. The hotel has a dedicated honeymoon suite that guests describe as romantic, special and ideally suited for newlyweds. Guests appreciate the over-the-top romantic package and the special attention couples receive during their stay. The hotel provides various honeymoon packages, ensuring that every aspect of the experience feels personalized, from romantic dining options to nice decorations that enhance the ambiance. Additionally, services like breakfast in bed contribute to a relaxing and intimate honeymoon experience. Overall, Van der Valk Hotel Gent is considered a perfect choice for those seeking a memorable and romantic honeymoon.
Van der Valk Hotel Gent emerges as a quintessential destination for those seeking a romantic escape. Many guests highlight the hotel's exceptional attention to personal details, creating an inviting and warm atmosphere that sets the stage for memorable moments. From breathtaking romantic setups, such as honeymoon suites and mood lighting, to inviting dining settings perfect for intimate dinners, the hotel's decor and ambiance do not disappoint. Couples find the restaurant decor, rooftop views and romantic balcony views particularly enchanting, making for cozy, private dining experiences.
Many guests appreciate the cleanliness and comfort of the rooms with blissful beds and modern, well-decorated spaces enhancing the romantic ambiance. The hotel's romantic packages, although sometimes limited to rose petals and candles, add to the enchanting allure of the stay. Despite occasional missed special requests, the hotel is generally praised as an ideal spot for proposals, anniversaries or just a serene couples' getaway, thanks to its stunning location and tranquil atmosphere.
Overall, Van der Valk Hotel Gent proves to be a top choice for couples looking to indulge in a romantic retreat, offering excellent accommodations, picturesque settings and a truly memorable experience.
Van der Valk Hotel Gent stands out for its pet-friendly policies, making it an ideal choice for those traveling with their furry friends. Guests appreciate the welcoming atmosphere where dogs and even cats are permitted, adding to the comfort of their stay. The hotel is generally well-received for being dog-friendly, offering small biscuits for dogs as a token of hospitality, although some reviews suggest better labeling for these treats.
The spacious and clean rooms, comfortable bedding and amazing views contribute significantly to a pleasant stay. Guests also praise the hotel's modern elegance, large bathrooms and convenient location. The staff is noted for their politeness and professionalism, maintaining a high standard of cleanliness and organization throughout the hotel.
However, it's important to note that dogs are not permitted in the restaurant, which might require some planning for pet owners. Additionally, there is an extra charge for having a pet in the room and some guests felt the pet-related amenities could be more substantial. Despite this, the overall sentiment remains positive with many appreciating the ability to travel with their pets and finding the hotel accommodating and comfortable. The top-notch breakfast and general hospitality further enhance the experience at Van der Valk Hotel Gent.
Location Show Map
Location
Though some reviews point out its setting in an industrial area and its distance from the charming city center of Ghent, many appreciate the peaceful ambiance and the safety of the surroundings. The convenience of amenities like a supermarket right across the street and adequate parking facilities is also frequently praised.
The hotel is depicted as ideal for quick business trips, thanks to its location in a commercial zone that is well-equipped for work meetings and events. While it's not the most scenic or romantic spot for vacationers looking to explore the historical and cultural heart of Ghent, the consistent mentions of easy road access add to its practicality for transit.
Despite being slightly outside the central hustle, the hotel's high-quality services, luxurious rooms and friendly staff contribute positively to the overall guest experience. For those who prefer a quieter stay with the option to venture into the city via efficient public transportation, Van der Valk Hotel Gent stands out as a convenient and comfortable choice.
Breakfast
Scrambled eggs, freshly made waffles and an assortment of fresh fruits are among the beloved items. The availability of both hot and cold dishes, including made-to-order eggs and freshly squeezed orange juice, adds to the sense of indulgence and luxury. Guests frequently note that the breakfast is both hearty and healthy with plentiful and fresh options ensuring no one goes hungry.
Despite some critiques regarding the organization and cost of breakfast, the general consensus is that it is well worth the price due to the sheer variety and excellence of the offerings. The breakfast area itself is well-maintained and comfortable, contributing to an overall pleasant dining experience. For guests seeking a high-quality, diverse and sumptuous breakfast to start their day, Van der Valk Hotel Gent appears to deliver on all fronts.
Dinner
However, there are some remarks on the service speed and the expense of the meals with some guests finding the prices steep and the portions small. The service quality can be inconsistent, as noted by occasional long waiting times for food and drinks. The availability of only set menus during weekends without alternative options, as well as early closures and limited seating, can also be inconvenient for some diners.
Despite these drawbacks, the professional and friendly staff, along with the clean and modern ambiance, contribute to enjoyable meals. The Skybar is also a highlight, offering a fun atmosphere and a superb selection of beer and cocktails. For those looking for a varied and high-quality dining experience, Van der Valk Hotel Gent's restaurants come highly recommended, even if they come with a higher price tag.
Rooms
The modern touches, such as high-tech designs, touchpads and ample amenities like comfortable beds, large TVs and well-maintained bathrooms, enhance the overall guest experience. Many find the spacious layout and beautiful furnishings to be perfect for both relaxation and functionality with ample room for families and individuals alike.
Specific features such as separate showers and toilets, beautifully decorated interiors and panoramic views further enhance the appeal. The presidential suite, in particular, receives high praise for its comfort and stylish execution. Overall, the rooms at Van der Valk Hotel Gent consistently meet, if not exceed, the expectations of guests, making it a top choice for a pleasant and luxurious stay.
Beds
However, it's worth noting that there were occasional mentions of beds being "too soft" or "too rigid," indicating some variance in guest preferences. Despite this, the general consensus leans heavily towards a positive experience with many guests enjoying a good night's sleep and appreciating the large and cozy beds offered by the hotel. The comfort of pillows is frequently complimented, although a few guests found them either too soft or too firm, reflecting individual comfort preferences. All in all, Van der Valk Hotel Gent appears to provide a consistently high level of bed and bedding comfort that many guests find delightful.
Cleanliness
Guests appreciate the well-maintained and hygienic environment across the entire property, including common areas and guest rooms. The attention to detail in cleanliness extends to bedding, towels and room facilities, which are consistently fresh and inviting. The hotel's interior design, marked by elegance and modernity, further complements its high standards of hygiene.
A notable point of praise is the hotel's ability to maintain these superb cleanliness levels consistently, contributing significantly to its reputation. Even though a few minor issues such as occasional dust or maintenance concerns were mentioned, they are overshadowed by the overwhelmingly positive feedback regarding the hotel's comprehensive cleanliness efforts.
In summary, Van der Valk Hotel Gent successfully combines luxurious accommodation with exceptional cleanliness, making it a highly recommended destination for travelers who prioritize hygiene and comfort.
Staff
Furthermore, the efficiency of the check-in and check-out processes and the overall smoothness of service contribute to a seamless experience. The staff’s multilingual capabilities and courteous interactions were also appreciated, enhancing the hospitality experience.
The hotel’s luxurious and clean rooms combined with the delicious offerings at its restaurant add to the overall appeal. Descriptions of the accommodations and dining as top class, modern and budget-friendly further underscore the high standards maintained at Van der Valk Hotel Gent. The positive feedback clearly reflects that the staff’s friendliness and professionalism make a significant impact, fostering a welcoming atmosphere where guests feel right at home.
Wi-Fi
While access to information and entertainment is emphasized, some reviews mention minor issues related to streaming services and device connectivity. However, the majority of feedback highlights the stable and well-functioning WiFi that enhances the overall guest experience.
The hotel's recent renovation includes the installation of 5G wireless broadband, further boosting internet speeds and availability. Despite occasional connectivity issues with specific devices or streaming services, Van der Valk Hotel Gent's internet service remains a reliable and notable feature for most visitors.
Spa
The spa's extended hours, staying open until 10 PM, provides ample opportunity for relaxation and visitors often leave feeling rejuvenated. The meticulous upkeep of the wellness area is noted, although some reviewers mentioned issues such as wet floors and cleanliness concerns in areas like the Hammam.
Despite these minor drawbacks, the overall sentiment is one of satisfaction. Highlights include a great relaxation section, the opportunity for a serene sauna session and the aesthetic appeal of the rooftop spa area. Although some guests pointed out the lack of a swimming pool and jacuzzi in the spa, the general consensus remains positive.
Some guests have noted that spa bathrobes incur extra charges and mentioned the limitations in accessibility to the wellness area. Nevertheless, the spa at Van der Valk Hotel Gent is recognized as a significant and enjoyable part of the hotel experience, compensating for its less central location and adding an invaluable touch of tranquility to guests' stays.
Gym
The gym is also commended for its panoramic view, especially since it's situated on the top floor, providing a great vista of Gent. Guests appreciate the overall maintenance and cleanliness of both the gym and wellness areas, indicating that they are well-maintained and enjoyable.
In addition to the gym, the wellness and spa facilities received praise, often described as beautiful, clean and complete. Despite some noting the gym as being small or having limited space, the positive elements such as a lovely ambiance, modern facilities and a diverse array of equipment seem to outweigh these minor drawbacks. The availability of many rental bikes, including electric options, adds further to the fitness and exercise options at the hotel.
Overall, Van der Valk Hotel Gent’s gym facilities stand out as a significant highlight for guests, making it a recommended feature for those who appreciate quality fitness amenities during their stay.
Parking
On the downside, several guests mention the parking fees, considering them to be on the higher side. The cost varies with some noting charges as low as 7 to 9 euros per day, but it's an additional expense on top of the room rate. Also, finding a parking spot can be a challenge, especially with limited spaces available for both hotel guests and restaurant visitors. The parking garage tends to fill up quickly and navigating the space can be confusing and narrow, which poses difficulties, particularly for larger vehicles. Additionally, there's no provision for electric vehicle charging, which can be quite inconvenient for eco-conscious travelers.
In summary, while the variety and safety of the parking options at Van der Valk Hotel Gent are appreciated, the additional cost and occasional difficulty in finding a spot can be a deterrent for some guests.
Family
The hotel also features a children's play area and a child-friendly wellness area, demonstrating its commitment to providing activities for kids. The play area is particularly appreciated by families, offering a dedicated space for children to enjoy themselves.
In addition to its excellent family rooms, the hotel is praised for its family-oriented services and amenities. Well-maintained family facilities and family-friendly bathrooms contribute to a hassle-free stay. Furthermore, the hotel's friendly approach to pets, including dogs, is seen as a significant advantage for those traveling with their furry friends.
The hotel’s parking amenities and short morning queues enhance the overall family-friendly experience, making it ideal for a road trip stop. While the family suites are highly recommended, guests noted that they may not be entirely child-proof, indicating some room for improvement in this area.
Nonetheless, Van der Valk Hotel Gent is recognized as a superb option for family vacations with many families reporting an amazing time during their stay. The combination of comfortable rooms, thoughtful amenities and a welcoming environment makes this hotel a top choice for family travel.
4 Star
The hotel's staff has been widely praised for their friendliness and helpfulness, providing excellent service even under the challenging conditions of the COVID-19 pandemic. The reception is noted for its exceptional support, while the overall service quality has been described as perfect.
Dining at Van der Valk Hotel Gent receives mixed reviews. While some guests find the food delicious and the breakfast delightful and varied, others feel that the meals are overpriced and that the breakfast quality is not up to the four-star standard. Nonetheless, the hotel's specialist offerings and fresh food options are appreciated by many.
The hotel's facilities are generally considered superior to most, despite some criticisms regarding the lack of certain amenities like charging stations for electric cars and special touches such as chocolates in the room. The absence of a spa and synthetic feeling sheets were also noted. However, the modern and well-equipped rooms make up for these minor deficiencies.
Its beautiful architecture and lovely atmosphere make it a welcoming place to stay and its convenient location and great Wi-Fi connections add to the overall positive experience. Despite being close to other great hotels, Van der Valk Hotel Gent manages to maintain a distinct and luxurious appeal.
Overall, Van der Valk Hotel Gent meets the expectations of a four-star hotel with its superior facilities, luxurious ambiance and excellent services, making it a highly recommended choice for travelers seeking comfort and convenience.
Business
Business travelers particularly appreciated the hotel's modern amenities and comprehensive business facilities. These include a well-equipped business center, ample meeting halls and quiet, spacious rooms outfitted with USB ports and separate toilets—ideal for focused work or restful sleep. The hotel is described as very functional, highly professional and capable of accommodating international business guests with ease.
Guests highlighted the hotel's clean and luxurious rooms, spacious and stylishly decorated, contributing to a comfortable and efficient stay. Staff were noted for their flexibility and friendliness, which added to the overall positive experience.
Van der Valk Hotel Gent proved to be an excellent choice for business conferences, courses and exhibitions. Many reviews suggest the hotel is perfectly suited for business stops or overnight stays with top comfort and a business-friendly environment. Though some pointed out its less appealing view from the industrial area and limited connection to Ghent city center, the conveniences provided for business needs were top-notch.
In conclusion, Van der Valk Hotel Gent is highly recommended for business visitors seeking a professional environment with modern amenities and efficient service.
Accessible
The location of the hotel is another highlight, being just 10 minutes from the center of Gent and Flanders expo and well-served by bus and car routes. The availability of large parking areas, including accessible parking spaces, adds to the convenience for guests arriving by vehicle.
Inside, the hotel features wide halls and public areas that are wheelchair accessible, ensuring an easy and comfortable stay. The executive rooms are particularly spacious, adding to the comfort and convenience for all guests. Additionally, free parking is a much-appreciated amenity.
While there are some areas for improvement, such as the height of the reception desks for wheelchair users and the absence of shower chairs for disabled guests, the overall feedback remains highly positive. The attentive staff are commended for their service, enhancing the stay experience for all guests.
Van der Valk Hotel Gent's combination of amenities, accessible facilities and thoughtful design details make it a reliable and comfortable choice for those who prioritize accessibility in their travel accommodations.
Honeymoon
Romantic
Many guests appreciate the cleanliness and comfort of the rooms with blissful beds and modern, well-decorated spaces enhancing the romantic ambiance. The hotel's romantic packages, although sometimes limited to rose petals and candles, add to the enchanting allure of the stay. Despite occasional missed special requests, the hotel is generally praised as an ideal spot for proposals, anniversaries or just a serene couples' getaway, thanks to its stunning location and tranquil atmosphere.
Overall, Van der Valk Hotel Gent proves to be a top choice for couples looking to indulge in a romantic retreat, offering excellent accommodations, picturesque settings and a truly memorable experience.
Dog Friendly
The spacious and clean rooms, comfortable bedding and amazing views contribute significantly to a pleasant stay. Guests also praise the hotel's modern elegance, large bathrooms and convenient location. The staff is noted for their politeness and professionalism, maintaining a high standard of cleanliness and organization throughout the hotel.
However, it's important to note that dogs are not permitted in the restaurant, which might require some planning for pet owners. Additionally, there is an extra charge for having a pet in the room and some guests felt the pet-related amenities could be more substantial. Despite this, the overall sentiment remains positive with many appreciating the ability to travel with their pets and finding the hotel accommodating and comfortable. The top-notch breakfast and general hospitality further enhance the experience at Van der Valk Hotel Gent.
No, Van der Valk Hotel Gent doesn't have any pool.
Yes, a spa is available at Van der Valk Hotel Gent.
Yes, Van der Valk Hotel Gent welcomes dogs.
Yes, parking facilities are available at Van der Valk Hotel Gent.
Yes, Van der Valk Hotel Gent has a gym.
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