3-Star HotelThis hotel offers a mineral spa resort experience, providing a range of treatments and facilities for relaxation and wellness. Its location in Świeradów Zdrój makes it a great base for exploring the Lower Silesian region.
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Summary of reviews related to the '3 Star' categoryCottonina Hotel & Mineral SPA Resort is a 3-star hotel that delivers comfortable amenities and a pleasant overnight stay, fitting well within the three-star category. The hotel is described as family-friendly and well-maintained, offering a high standard of service appropriate for its rating. The spa infrastructure is particularly noteworthy, enhancing the overall stay.
Though it is noted that the hotel is not on the level of a 4-star establishment, some reviews suggest it fares better than many four-star hotels. However, there are mentions of aspects that could use improvement. Criticisms include the cleanliness not being up to par, visible omissions at various points and a lack of air conditioning which may be expected in 3-star hotels.
Additionally, there are complaints about the reception's inability to resolve simple matters and instances of unfriendly staff, which may impact the guest experience. Despite a few drawbacks, Cottonina Hotel & Mineral SPA Resort meets the expectations of a full-fledged three-star hotel with high-quality amenities and services.
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