3-Star HotelSummary of reviews related to the '3 Star' categoryHorseshoe Black Hawk, A Caesars Destination offers a pleasant stopover with generally positive feedback on its accommodations. Many guests describe their experience as good or very good, highlighting the welcoming atmosphere of the town, which has been a favorite destination for years. The restaurants at the hotel receive high praise for their quality, adding a significant draw for visitors.
However, some operational issues have been noted. There's feedback about the main restaurant/bar not adhering to its advertised hours and concerns over room temperature control with instances of heating problems and malfunctioning A/C. Additionally, amenities such as shampoo, body wash and conditioner were reported missing in some bathrooms. Despite these challenges, the overall sentiment leans towards a satisfactory stay with room for improvement in specific areas.
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