The Black Swan
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Summary of reviewsThe Black Swan, nestled in a quaint rural village, offers an ideal location characterized by tranquility and accessibility. Conveniently situated between Liverpool and Manchester and just five minutes from the M6 motorway, the hotel serves as a strategic midpoint for various destinations, including Manchester Centre and Manchester Airport. Guests appreciate its peaceful, picturesque countryside setting, complete with lovely surroundings like a charming duck pond and ample outdoor seating that enhances the serene ambiance. The ease of finding the hotel and its ample parking facilities add to the overall pleasant experience, positioning it as an excellent choice for diverse visits.
The breakfast experience at The Black Swan has its highlights with many guests praising the freshly cooked, delicious and sometimes "amazing" offerings. The "yummy full English," "excellent coffee," and ample continental breakfast choices contribute positively. However, guests note the need for improvements in terms of variety, service times and overall quality, especially with the lack of a full English option on weekdays.
Dinner at the hotel's restaurant is frequently celebrated by diners, who commend the food's quality, the inviting atmosphere and the attentive service. The Tomahawk steak and hanging kebabs are standout dishes and portions are typically generous. Despite occasional mentions of limited menu options and early closing times, the overall dining experience is positively received.
Guest rooms at The Black Swan are generally well-reviewed for being spacious, clean, comfortable and tastefully decorated. Cleanliness stands out as a significant positive with rooms described as spotless and well-appointed. While some minor issues concerning room temperature and maintenance were noted, the majority of guests found the rooms delightful and comfortable.
The hotel's remarkable cleanliness is frequently praised with many guests recounting spotless conditions and well-maintained facilities. A few isolated criticisms highlight minor inconsistencies, but the overall consensus is that cleanliness is excellent.
The staff at The Black Swan consistently receive high praise for their politeness, helpfulness and friendliness. Guests appreciate the attentive and efficient service, which significantly contributes to a welcoming atmosphere. While there are minor mentions of areas needing improvement, the staff's dedication and friendly nature play a pivotal role in shaping a pleasant stay.
The Black Swan's free WiFi service is generally satisfactory, though some guests experienced connectivity issues. The hotel offers ample and well-lit parking facilities that are free and easily accessible, contributing to a stress-free experience.
Beds at The Black Swan are generally comfortable and conducive to a good night's sleep with guests frequently describing them as particularly comfy and well-appointed. Some mixed reviews address the firmness of the mattresses, but overall, the beds enhance the restful stay.
Overall, The Black Swan provides excellent value for money with attentive staff and fantastic rooms that meet four-star hotel standards. Its accessible facilities, luxurious rooms and a blend of old-world charm and modern amenities make it a commendable choice for travelers. The hotel offers a top-quality experience with a high standard of decoration and attention to detail, creating a unique and luxurious atmosphere.
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The breakfast experience at The Black Swan has its highlights with many guests praising the freshly cooked, delicious and sometimes "amazing" offerings. The "yummy full English," "excellent coffee," and ample continental breakfast choices contribute positively. However, guests note the need for improvements in terms of variety, service times and overall quality, especially with the lack of a full English option on weekdays.
Dinner at the hotel's restaurant is frequently celebrated by diners, who commend the food's quality, the inviting atmosphere and the attentive service. The Tomahawk steak and hanging kebabs are standout dishes and portions are typically generous. Despite occasional mentions of limited menu options and early closing times, the overall dining experience is positively received.
Guest rooms at The Black Swan are generally well-reviewed for being spacious, clean, comfortable and tastefully decorated. Cleanliness stands out as a significant positive with rooms described as spotless and well-appointed. While some minor issues concerning room temperature and maintenance were noted, the majority of guests found the rooms delightful and comfortable.
The hotel's remarkable cleanliness is frequently praised with many guests recounting spotless conditions and well-maintained facilities. A few isolated criticisms highlight minor inconsistencies, but the overall consensus is that cleanliness is excellent.
The staff at The Black Swan consistently receive high praise for their politeness, helpfulness and friendliness. Guests appreciate the attentive and efficient service, which significantly contributes to a welcoming atmosphere. While there are minor mentions of areas needing improvement, the staff's dedication and friendly nature play a pivotal role in shaping a pleasant stay.
The Black Swan's free WiFi service is generally satisfactory, though some guests experienced connectivity issues. The hotel offers ample and well-lit parking facilities that are free and easily accessible, contributing to a stress-free experience.
Beds at The Black Swan are generally comfortable and conducive to a good night's sleep with guests frequently describing them as particularly comfy and well-appointed. Some mixed reviews address the firmness of the mattresses, but overall, the beds enhance the restful stay.
Overall, The Black Swan provides excellent value for money with attentive staff and fantastic rooms that meet four-star hotel standards. Its accessible facilities, luxurious rooms and a blend of old-world charm and modern amenities make it a commendable choice for travelers. The hotel offers a top-quality experience with a high standard of decoration and attention to detail, creating a unique and luxurious atmosphere.
Inn with Parking
Accessible Inn
Small Inn
4-Star Inn
Guest Reviews
Nestled in a quaint rural village, 'The Black Swan' hotel offers an ideal location with a harmonious blend of tranquility and accessibility. Positioned conveniently between Liverpool and Manchester and just five minutes away from the M6 motorway, the hotel serves as a strategic midpoint for travelers heading to various destinations, including Manchester Centre and even Manchester Airport.
The hotel's setting is praised for its peaceful, picturesque countryside ambiance, complete with lovely surroundings that include a charming duck pond and ample outdoor seating perfect for leisurely walks or family time in the park. Its scenic environment provides a quiet retreat while maintaining proximity to key areas, making it suitable for various visits, whether for business, social gatherings or sightseeing trips, such as to the RHS Tatton Flower Show.
Guests consistently highlight the ease of finding the hotel and its ample parking facilities. The country pub atmosphere combined with modern conveniences adds to the charm, enhancing the overall pleasant experience. Whether visiting friends, attending to work-related matters or just looking for a serene stop-off point en route to the south of England, 'The Black Swan' meets a wide array of needs with its superb location and welcoming setting.
The breakfast experience at The Black Swan appears to be a mixed bag according to guest reviews. On the positive side, many guests praised the quality of the breakfast, describing it as freshly cooked, delicious and even "amazing" on some occasions. There was appreciation for the "yummy full English," the "excellent coffee," and the attentive staff who provided good service. The breakfast was seen as a lovely start to the day with ample choices for a continental breakfast, featuring fresh juice, cereals, pastries and yogurt. Several comments highlighted the breakfast as being exceptionally good value for money and "probably the best" some had experienced at a B&B.
However, there were notable criticisms. Many guests were disappointed with the lack of a full English breakfast option, especially on weekdays with only a bacon or sausage sandwich being offered as the hot option. The breakfast service time, starting at 9am, was considered inconvenient by some, particularly those who had to leave early. Other guests mentioned that the breakfast offerings were limited and sometimes cold or not cooked properly. Some described the breakfast set-up as unusual with a continental spread laid out on a stair landing and guests having to eat in their rooms, which was seen as odd and less than ideal. There were also repeated calls for more variety and better quality, especially in terms of hot food options.
In summary, while the breakfast at The Black Swan had its highlights, many guests felt improvements could be made in terms of variety, service times and overall quality to meet expectations.
Nestled in scenic surroundings, 'The Black Swan' offers a diverse and delightful dining experience that has left a lasting impression on its guests. The evening dinners have garnered considerable praise, frequently described as lovely, fantastic and outstanding. Many diners have lauded the food for being excellent, delicious and very good with standout mentions of the Tomahawk steak and hanging kebabs.
The restaurant's inviting atmosphere and attentive staff consistently earn accolades, enhancing the overall dining experience. Portions are described as generous, ensuring that no guest leaves hungry. The Sunday roast and bar food also receive high marks for their tastiness and satisfying portions.
While the menu is noted to be limited at times and could use a few more inspiring options, the quality and taste of the food often make up for it. Some guests experienced the restaurant’s early closing times, especially on Sundays, as an inconvenience and there were occasional mentions of the dining experience being less stellar.
The pub adjoining the hotel serves equally delectable dishes, praised for being both plentiful and very tasty. The combination of great food and the charming pub and garden makes for a delightful culinary visit.
All in all, 'The Black Swan' provides a highly pleasurable dining experience that is frequently celebrated by its guests for its excellent and varied menu, large portions, reasonable pricing and top-notch service despite a few minor setbacks.
The Black Swan's guest rooms have received varied feedback, but the majority of comments highlight several positive aspects. Guests frequently praise the rooms for being spacious, clean, comfortable and well-decorated. Many found the accommodations to be tastefully decorated with a charming ambiance and pleasant decor that maintained a cozy feel. The large size of many rooms was a plus with ample space and comfortable beds often mentioned.
The cleanliness of the rooms stood out as a significant positive with many guests describing them as spotless, well-appointed and modern. Facilities like heated towel rails, good-sized bathrooms and excellent room amenities contributed to a highly satisfactory stay for most. Moreover, the quiet locations of the rooms added to their overall comfort.
However, some issues were noted, particularly about the room temperature. Several guests found the rooms to be excessively warm, which occasionally detracted from their comfort. Additionally, a few rooms were described as smaller and darker than expected and some had minor cleanliness and maintenance issues such as dirty carpets, a lack of thorough cleaning and minor wear and tear.
Despite these drawbacks, the majority of guests reported positive experiences, finding the rooms at The Black Swan to be a delightful and comfortable part of their stay.
Guests at 'The Black Swan' generally found the beds to be a highlight of their stay, frequently describing them as very comfortable, large and conducive to a good night's sleep. Many appreciated the beds for being particularly comfy with some noting the positive addition of good linen and lovely duvets. There were several mentions of large, cozy beds that contributed to an overall pleasant and restful experience.
However, there were a few mixed reviews regarding the firmness of the mattresses. While some guests appreciated the firm mattresses, others found them too stiff or hard. Squeaky beds and mattresses that could benefit from a topper also came up occasionally with a few guests noting that the quilts were too heavy and hot.
Despite these occasional issues, the majority of the feedback centered on the beds being comfortable and suitable for a restful stay, which seemed to significantly enhance the overall guest experience at the 'The Black Swan'.
The Black Swan is frequently praised for its remarkable cleanliness. Many guests recount their experiences with phrases like "very clean," "spotlessly clean," and "clean from the time I stepped in until I left." Rooms are described as lovely, comfortable and well-maintained with some guests commenting on the modern and beautiful décor. Cleanliness appears to be a priority, evident in the many mentions of clean bathrooms, fresh rooms and tidy premises.
However, isolated criticisms highlight some inconsistencies, such as dusty light switches and photo frames and occasional cobwebs on walls and ceilings. A few reviews also mention specific elements that could have been cleaner, like carpets and mugs. Despite these occasional lapses, the general consensus is that cleanliness is excellent, making The Black Swan a reliable choice for a clean and comfortable stay.
Guests also appreciated the friendly and attentive staff, contributing to a welcoming atmosphere. Overall, the hotel offers good value for money with many visitors enjoying their immaculate rooms and the inviting environment.
The staff at The Black Swan received overwhelmingly positive feedback from guests. Numerous reviewers highlighted the politeness, helpfulness and friendliness of the staff, frequently noting their warm and welcoming demeanor. Staff members were commended for their attentiveness and efficiency with several guests pointing out the excellent customer service provided by both the reception and bar staff. Many guests acknowledged specific personnel for being incredibly accommodating and ensuring that their stay was enjoyable.
The consistent mention of the friendly staff created a hospitable atmosphere, contributing significantly to the overall positive experiences of the guests. Moreover, issues were promptly addressed by the attentive and courteous personnel, further enriching the guest experience.
On a few occasions, reviewers mentioned areas needing improvement, such as the attentiveness of younger staff in the restaurant and the bar staff's early closure. However, these comments were vastly outnumbered by the praise for the exceptional and professional service provided by the majority of the staff.
Overall, the dedication and friendly nature of the Black Swan’s staff played a pivotal role in shaping a memorable and pleasant stay for their visitors.
The Black Swan offers guests reliable WiFi with multiple reviews highlighting the good quality of the broadband connection during their stay. While some guests experienced excellent WiFi service, there were instances where others faced connectivity issues or reported no WiFi availability at all. Overall, it seems that many guests found the WiFi satisfactory, though experiences varied.
The Black Swan offers an outstanding parking experience that consistently receives high praise from its guests. The hotel's large, on-site parking facilities are not only plentiful but also free, which adds significant value. Guests frequently highlight the ample, well-lit parking spaces that are easily accessible and convenient. The inclusive nature of the parking arrangement, which is also suitable for those traveling with pets, further enhances the convenience. Reviews consistently describe the parking as easy to navigate with no significant complaints. The safety and sufficiency of the parking facilities ensure a stress-free experience for all visitors.
The Black Swan boasts an excellent value for money, acclaiming praise for its attentive staff and fantastic rooms. Guests noticed the spotless and very clean rooms, reference them as done to a high standard. The establishment provides a comfortable stay, complimented by a service and accommodation that meets expectations for a four-star hotel. While some believe the quality does not fully meet the four-star criteria, the experience is consistently noted as good and even better than advertised. It's a great hotel at an affordable price, offering a pleasant stay with a level of quality that stands out among many other hotels.
The Black Swan stands out for its impressive accessibility features, making it a comfortable choice for guests with disabilities. The hotel boasts good accessibility and very accessible facilities, ensuring a hassle-free stay for all visitors. One of the highlights is the easy-to-access car park, which simplifies arrivals and departures. The convenient location further adds to its appeal, catering well to various accessibility needs. Additionally, the presence of loops in the bathroom reflects compliance with ADA standards. Guests appreciate the accessible room options and the seamless check-in and check-out processes. Overall, no significant accessibility concerns were noted, making The Black Swan a commendable option for travelers requiring accessible accommodations.
Guests have consistently praised their stays at 'The Black Swan' for its luxurious and beautifully designed rooms. The hotel's rooms are frequently described as fantastic, big and delightful with a blend of old-world charm and modern amenities that creates a balanced style and atmosphere. Attention to detail is evident throughout with elegant interior furniture and historical decorations adding to the upmarket appearance. The historic buildings, combined with modern touches, provide a unique and stunning setting.
Breakfast at 'The Black Swan' receives high marks as well with many guests noting the superb quality and excellence of their meals. The cooked breakfast, in particular, stands out as a highlight. Overall, guests agree that the hotel offers a top-quality, luxurious experience, decorated to a very high standard and embodying a real quality feel throughout.
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Location
The hotel's setting is praised for its peaceful, picturesque countryside ambiance, complete with lovely surroundings that include a charming duck pond and ample outdoor seating perfect for leisurely walks or family time in the park. Its scenic environment provides a quiet retreat while maintaining proximity to key areas, making it suitable for various visits, whether for business, social gatherings or sightseeing trips, such as to the RHS Tatton Flower Show.
Guests consistently highlight the ease of finding the hotel and its ample parking facilities. The country pub atmosphere combined with modern conveniences adds to the charm, enhancing the overall pleasant experience. Whether visiting friends, attending to work-related matters or just looking for a serene stop-off point en route to the south of England, 'The Black Swan' meets a wide array of needs with its superb location and welcoming setting.
Breakfast
However, there were notable criticisms. Many guests were disappointed with the lack of a full English breakfast option, especially on weekdays with only a bacon or sausage sandwich being offered as the hot option. The breakfast service time, starting at 9am, was considered inconvenient by some, particularly those who had to leave early. Other guests mentioned that the breakfast offerings were limited and sometimes cold or not cooked properly. Some described the breakfast set-up as unusual with a continental spread laid out on a stair landing and guests having to eat in their rooms, which was seen as odd and less than ideal. There were also repeated calls for more variety and better quality, especially in terms of hot food options.
In summary, while the breakfast at The Black Swan had its highlights, many guests felt improvements could be made in terms of variety, service times and overall quality to meet expectations.
Dinner
The restaurant's inviting atmosphere and attentive staff consistently earn accolades, enhancing the overall dining experience. Portions are described as generous, ensuring that no guest leaves hungry. The Sunday roast and bar food also receive high marks for their tastiness and satisfying portions.
While the menu is noted to be limited at times and could use a few more inspiring options, the quality and taste of the food often make up for it. Some guests experienced the restaurant’s early closing times, especially on Sundays, as an inconvenience and there were occasional mentions of the dining experience being less stellar.
The pub adjoining the hotel serves equally delectable dishes, praised for being both plentiful and very tasty. The combination of great food and the charming pub and garden makes for a delightful culinary visit.
All in all, 'The Black Swan' provides a highly pleasurable dining experience that is frequently celebrated by its guests for its excellent and varied menu, large portions, reasonable pricing and top-notch service despite a few minor setbacks.
Rooms
The cleanliness of the rooms stood out as a significant positive with many guests describing them as spotless, well-appointed and modern. Facilities like heated towel rails, good-sized bathrooms and excellent room amenities contributed to a highly satisfactory stay for most. Moreover, the quiet locations of the rooms added to their overall comfort.
However, some issues were noted, particularly about the room temperature. Several guests found the rooms to be excessively warm, which occasionally detracted from their comfort. Additionally, a few rooms were described as smaller and darker than expected and some had minor cleanliness and maintenance issues such as dirty carpets, a lack of thorough cleaning and minor wear and tear.
Despite these drawbacks, the majority of guests reported positive experiences, finding the rooms at The Black Swan to be a delightful and comfortable part of their stay.
Beds
However, there were a few mixed reviews regarding the firmness of the mattresses. While some guests appreciated the firm mattresses, others found them too stiff or hard. Squeaky beds and mattresses that could benefit from a topper also came up occasionally with a few guests noting that the quilts were too heavy and hot.
Despite these occasional issues, the majority of the feedback centered on the beds being comfortable and suitable for a restful stay, which seemed to significantly enhance the overall guest experience at the 'The Black Swan'.
Cleanliness
However, isolated criticisms highlight some inconsistencies, such as dusty light switches and photo frames and occasional cobwebs on walls and ceilings. A few reviews also mention specific elements that could have been cleaner, like carpets and mugs. Despite these occasional lapses, the general consensus is that cleanliness is excellent, making The Black Swan a reliable choice for a clean and comfortable stay.
Guests also appreciated the friendly and attentive staff, contributing to a welcoming atmosphere. Overall, the hotel offers good value for money with many visitors enjoying their immaculate rooms and the inviting environment.
Staff
The consistent mention of the friendly staff created a hospitable atmosphere, contributing significantly to the overall positive experiences of the guests. Moreover, issues were promptly addressed by the attentive and courteous personnel, further enriching the guest experience.
On a few occasions, reviewers mentioned areas needing improvement, such as the attentiveness of younger staff in the restaurant and the bar staff's early closure. However, these comments were vastly outnumbered by the praise for the exceptional and professional service provided by the majority of the staff.
Overall, the dedication and friendly nature of the Black Swan’s staff played a pivotal role in shaping a memorable and pleasant stay for their visitors.
Wi-Fi
Parking
4 Star
Accessible
Luxury
Breakfast at 'The Black Swan' receives high marks as well with many guests noting the superb quality and excellence of their meals. The cooked breakfast, in particular, stands out as a highlight. Overall, guests agree that the hotel offers a top-quality, luxurious experience, decorated to a very high standard and embodying a real quality feel throughout.
No, The Black Swan doesn't have any pool.
No, a spa isn't available at The Black Swan.
No, The Black Swan doesn't allow dogs.
Yes, parking facilities are available at The Black Swan.
No, The Black Swan doesn't have a gym.
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