Summary of reviews related to the 'Spa' categoryThe spa facilities at Crowne Plaza London - Docklands evoke mixed feelings but overall leave a strong impression of relaxation and tranquility. Guests frequently praised the spa for being a serene and peaceful retreat, often using terms like immaculate, well-maintained and luxurious. The combination of swimming pool, jacuzzi, sauna and steam room consistently received positive comments with many finding these amenities to be a great way to unwind and manage long days.
The pool and sauna stand out as highlights, described as fantastic and fabulous. Highly recommended for providing total relaxation, the spa has been a key feature that many guests appreciated with some calling it the highlight of their stay. Guests also mentioned enjoying the welcoming and friendly nature of the spa staff, which enhanced their overall experience.
However, there were areas for improvement. Some reviews mentioned that the spa needed updating and could offer more options. A few guests noted that the facilities could be better maintained, pointing out cleanliness issues in the changing areas and toilets. The spa and pool areas were sometimes reported to be crowded, which affected the relaxation experience. Additionally, some felt that the spa area was too small and the scheduling for children's swimming time was not always accurate.
To summarize, while the Crowne Plaza London - Docklands spa facilities generally offer a lovely and relaxing experience with excellent amenities, improvements in maintenance, space and scheduling would enhance the overall guest satisfaction.
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