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Summary of reviewsQuest Goulburn is highly praised by guests for its central location, providing easy access to local cafes, restaurants, shops and various attractions. The hotel's proximity to essential amenities, such as supermarkets and eateries, ensures convenience for travelers. Secure parking and modern facilities further enhance the overall experience, making it a perfect stopover or extended stay, especially for those journeying from Melbourne to Brisbane.
The rooms at Quest Goulburn are consistently described as spacious, clean and well-appointed with modern amenities. Guests particularly appreciate the comfortable beds, excellent cooking facilities and quiet ambiance. The modern design and luxurious feel of the rooms, combined with newly renovated spaces, add to their appeal. Minor inconveniences like the lack of daily room cleaning or occasional maintenance issues are outweighed by positive interactions with the friendly and professional staff.
Cleanliness is a standout feature at Quest Goulburn with guests frequently describing the establishment as spotless and well-maintained. Both the accommodations and common areas are kept meticulously clean, contributing to a comfortable and pleasant stay. Guests commend the modern and spacious rooms, alongside beautifully appointed reception and common areas.
The staff at Quest Goulburn receive high accolades for their warm, friendly and accommodating nature. Guests often highlight the helpful and efficient service provided by the receptionists and other team members, noting that they go above and beyond to ensure a pleasant stay. The staff's professionalism and enthusiasm in providing local recommendations further enhance the guest experience.
While the parking facilities are generally appreciated for their security and convenience, some guests find the additional fees and limited spaces to be minor drawbacks. However, the secure, undercover parking remains a valued feature for many.
Overall, Quest Goulburn provides a luxurious and comfortable stay with modern, clean facilities and a convenient location. The exceptional service from the friendly and helpful staff further distinguishes Quest Goulburn as an excellent choice for travelers. Show more
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Aparthotel with Parking
This aparthotel offers secure car parking facilities for guests. Availability and associated costs may vary, and booking in advance is recommended.
Aparthotel Taking Steps Towards Sustainability
Accessible Aparthotel
Aparthotel with Gym
5-Star Aparthotel
Room Types
StudioFeaturing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the well-equipped kitchenette. The studio also includes a barbecue. The studio has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 1 bed.
One-Bedroom ApartmentThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-equipped kitchen. The apartment also comes with a barbecue. This air-conditioned apartment consists of a dining area, a flat-screen TV with satellite channels a washing machine and a balcony. The unit has 1 bed.
Two-Bedroom ApartmentThis spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the kitchen. The apartment also features a barbecue. This air-conditioned apartment is comprised of a dining area, a flat-screen TV with satellite channels a washing machine and a balcony. The unit has 2 beds.
Guest Reviews
9.0
Excellent
Location
Quest Goulburn is consistently praised for its outstanding location, making it a prime choice for travelers. Nestled in a very central part of town, guests find themselves within easy walking distance of cafes, restaurants, shops and various local attractions. The convenience of being close to essential amenities such as supermarkets and eateries ensures that visitors have everything they need at their fingertips.
Many guests highlight the secure parking and modern amenities, adding an extra layer of comfort to their stay. The hotel's proximity to the main street and the ease of accessing the primary shopping and dining areas are frequently noted as significant advantages.
Exploring the town is effortless with everything being within close reach. Whether it's for a mid-trip stopover or a couple of nights, the central location of Quest Goulburn proves to be perfect. Additionally, the hotel is favorably located on the journey north from Melbourne to Brisbane, making it a convenient rest point.
The modern and clean facilities, combined with the professional and friendly staff, ensure a comfortable and pleasant experience. For those looking for a place that pairs modern accommodations with the convenience of being close to everything, Quest Goulburn stands out as an excellent option.
Rooms
Quest Goulburn offers a commendable accommodation experience with rooms that consistently impress with their size and modern amenities. The majority of guest reviews emphasize the spaciousness of the rooms, which range from studio types to expansive two-bedroom apartments. The rooms are described as very clean, fresh and well-appointed, featuring modern facilities and comfortable furnishings.
Guests appreciated the excellent cooking facilities, making it convenient for longer stays or those who prefer self-catering. The beds are noted to be especially comfortable, contributing to a restful stay. There's a consistent mention of the rooms being exceptionally quiet, which enhances the overall comfort.
Many guests were pleased with the modern designs and the luxurious feel of the rooms, as well as the convenience of amenities such as massive TV screens and well-stocked kitchens. The apartments are also described as newly renovated, adding to their appeal.
While a few guests mentioned minor inconveniences such as the absence of daily room cleaning or restocking and occasional maintenance issues like a noisy sliding door, the overwhelming sentiment is that of satisfaction. Guest interactions with the staff are highlighted positively, adding to the overall pleasant experience.
In summary, Quest Goulburn stands out for its large, clean and modern rooms, making it an ideal choice for a comfortable and convenient stay, whether overnight or for an extended period.
Beds
At Quest Goulburn, guests overwhelmingly commend the hotel's beds for their exceptional comfort. Many found the beds to be super comfy, amazingly comfortable and described them with terms like fantastic and awesome. The majority of reviews highlight the coziness of both the beds and pillows, ensuring a restful sleep experience. Some guests specifically praised the comfortable and cosy bedding, noting the remarkably comfortable king beds.
However, a few visitors mentioned encountering issues with the bed firmness. While some found the beds to be a bit hard, others felt their mattresses were overly soft or worn, leading to discomfort. Despite these occasional critiques, the general consensus leans heavily towards a positive sleeping experience at Quest Goulburn with numerous mentions of beds being very comfortable, comfy and great for a good night's rest.
Cleanliness
The guest reviews for Quest Goulburn highlight an exceptional standard of cleanliness throughout the establishment. Descriptions such as "very clean," "spotless," and "immaculately clean" are repeated frequently, emphasizing the meticulous upkeep of both the accommodations and common areas. Guests appreciate the modern and spacious rooms, which are described as "clean and comfortable" with all necessary amenities and cooking facilities. The establishment's decor is noted for being both contemporary and inviting, from the "beautifully appointed reception area" to the "well-appointed" facilities.
The staff receive consistent praise for their helpfulness and accommodating nature, contributing to a pleasant stay. Overall, Quest Goulburn impresses with its clean, modern environment and attentive service, making it a highly recommended choice for travelers seeking comfort and convenience.
Staff
At Quest Goulburn, the staff consistently earn high praise from guests with many highlighting the warm and welcoming nature of the receptionists and other team members. Guests frequently describe the staff as friendly, helpful and accommodating, often going above and beyond to ensure a pleasant stay. Numerous reviews specifically mention individuals by name, such as Beth, lauding their knowledge and assistance.
The reception staff particularly stand out for their professionalism and efficiency, making check-in processes smooth and pleasant. Many guests appreciate the recommendations for local restaurants and pubs, emphasizing the staff's helpful and enthusiastic attitude.
The atmosphere created by the staff is one of genuine care and hospitality with guests often describing them as charming, respectful and attentive. The positive demeanor of the staff contributes significantly to an overall excellent customer service experience at Quest Goulburn. The consistent feedback highlights the exceptional and friendly service offered, making guests feel right at home.
Parking
Quest Goulburn offers a mix of underground and secure parking options for its guests. The parking facilities receive positive remarks for their security and convenience with many guests appreciating the availability of secure, undercover parking. However, it is important to note that parking onsite is limited and often requires an additional fee, typically around $10. Despite the fee, some guests found the parking fees to be a bit of an inconvenience or somewhat expensive. Street parking is sometimes needed, which can be inconvenient for those with larger vehicles like trucks.
The parking bays are noted to be small and the car park can be difficult to navigate with instances of tight spaces requiring a bit of maneuvering. There are also mentions of parking spots not being soundproofed, resulting in potential noise disturbances. These constraints sometimes necessitate parking on the street, especially when the onsite parking is fully occupied.
Overall, guests appreciate the secure nature of the parking but suggest that the hotel could improve by either expanding the parking capacity or including the parking fee in the overall room rate to enhance the convenience for the guests.
Accessible
Quest Goulburn appears to be a well-regarded option for travelers seeking a comfortable stay in town. Guests highlighted the convenience of amenities such as a lift, easy-to-navigate areas and parking that is both convenient and accessible. The parking offers accessible spots and reserving these in advance is recommended to ensure availability. The lobby and an unloading loop contribute to the overall accessibility, making it easy for guests to access various parts of the hotel. While there were a few mentions of less accessible areas like broken stairway exits, the hotel has addressed these issues, ensuring a mostly positive experience for those with accessibility needs. Quest Goulburn is considered by guests as a great stopover and one of the best places to stay in the town.
Luxury
Quest Goulburn offers a luxurious stay that has left many guests greatly surprised. The accommodation features modern, spacious and immaculately clean facilities that contribute to a high-end experience. Guests have appreciated the beautifully appointed and charming rooms, often describing them as luxurious with well-thought-out designs and practical amenities. En-suite rooms are particularly noted for their luxury with comfortable and elegant furnishings. Friendly and helpful staff complement the experience, ensuring that the service matches the quality of the facilities. The studio kitchen setup and overall newness of the property have also been highlights, making it a modern choice for travelers seeking a refined stay.
No, Quest Goulburn doesn't have any pool.
No, a spa isn't available at Quest Goulburn.
No, Quest Goulburn doesn't allow dogs.
Yes, parking facilities are available at Quest Goulburn.