5-Star HotelAs the first five-star hotel in the Black Sea region, it stands out with its central location, offering easy access to Trabzon's main attractions. It provides a swimming pool and aims to provide the best service without compromising comfort, making it ideal for both leisure and business travelers.
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Summary of reviews related to the '5 Star' categoryZorlu Grand Hotel Trabzon generally garners mixed reviews regarding its five-star rating. Many guests found the hotel to be elegant and luxurious, appreciating the attentiveness of the staff, which some believe merits the five-star designation. However, a significant number of reviews pointed out several shortfalls that detract from the hotel's purported star rating.
There were recurring mentions of the hotel's high prices with some feeling that the costs were not justified by the amenities and services provided. Specific criticisms included dim lighting in rooms, small triple rooms and a subpar breakfast that did not meet five-star standards. Cleanliness was another area of concern with multiple guests indicating that it did not reach the expected level for a luxury hotel.
Additional feedback suggested the swimming pool and certain facilities were below average compared to other five-star hotels. The lack of air conditioning and the need for upgrades in various areas were also noted. Despite the elegant aesthetic and dedicated staff, the overall consensus indicated that Zorlu Grand Hotel Trabzon needs to address these issues to fully meet its five-star claim.
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