Wish Serrano Resort
Hotel in Gramado
8.7
Very Good
From $51
From $51
5-Star Hotel
Located in the heart of Gramado, this resort boasts a central location and comprehensive amenities, including multiple restaurants, a sauna, and tennis courts. It offers a blend of comfort and convenience, suitable for discerning travelers.
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Summary of reviews related to the '5 Star' categoryTravel enthusiasts and high-end guests who have experienced the Wish Serrano Resort have had quite a mixed response regarding its facilities and services. While it holds a prestigious five-star category and offers a luxurious ambiance, it frequently falls short of guests' high expectations. Many found the service level inconsistent with genuine five-star appeal, noting that some employees lack the experience typically expected at such establishments.

Guests frequently compare the hotel's claims against their experiences, finding disparities between the expected and actual service quality. The facilities, although extensive, showed signs of needing significant improvements to align with a five-star standard. For instance, the large property size necessitated considerable walking distances to reach amenities like the pool, which some found inconvenient.

Several guests expressed disappointment, feeling misled by the hotel's marketed five-star status. The rooms and service did not consistently meet the levels of luxury and quality promised. Misleading descriptions left visitors expecting more and led them to describe their stay as not entirely compatible with the high accommodation costs.

Overall, though the Wish Serrano Resort has the framework and potential of a distinguished five-star hotel, there are recurring mentions of aspects falling short of this coveted rating. Improvements in service quality and facility maintenance could bridge the gap between current experiences and the anticipated grandeur of a true five-star resort.
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Castelo Saint Andrews
Hotel in Gramado
8.6
Very Good
From $459
From $459
5-Star Hotel
Offering an exclusive and luxurious experience, this hotel stands out with its castle-like architecture, personalized service, and refined atmosphere. It features opulent rooms, gourmet dining, and stunning views, providing an unforgettable stay.
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Hotel Casa da Montanha
Hotel in Gramado
9.4
Excellent
From $156
From $156
5-Star Hotel
This hotel offers a cozy and charming atmosphere with its mountain-style architecture and decor. The location is central, and it is known for excellent service and comfortable accommodations, making it a delightful choice for a luxurious getaway.
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Summary of reviews related to the '5 Star' categoryHotel Casa da Montanha is a 5-star hotel located in the beautiful and enchanting town of Gramado. Guests have shared their exceptional and superb experience during their stay, stating that it is the best hotel in the area. The hotel boasts excellent facilities and services, including a magical atmosphere, friendly and attentive staff and a glamorous decor. The hotel has a wonderful vintage carousel in its premises, which is loved by children. The hotel also provides a spa with a pool and sauna, offering stunning views of the mountains. The guests rave about the exotic fruits, delicious cuisine and divine breakfast at the hotel. The cleanliness and comfort of the rooms are also mentioned positively. The hotel provides an exceptional and unforgettable experience for its guests. Whether you are planning a romantic getaway or a family holiday, Hotel Casa da Montanha is the perfect destination.
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9.7
Excellent
From $138
From $138
5-Star Hotel
Known for its room comfort and quality, this hotel offers a serene retreat with its charming ambiance and attentive service. The location provides a peaceful setting, ideal for a relaxing and luxurious escape.
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9.0
Excellent
5-Star Hotel
Combining resort amenities with spa facilities, this hotel offers a relaxing and indulgent experience. The resort features comfortable accommodations, recreational activities, and spa treatments, ensuring a memorable stay.
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Summary of reviews related to the '5 Star' categoryBuona Vitta Gramado Resort & Spa by Gramado Parks has garnered praise for delivering a truly five-star experience, characterized by exceptional service and comprehensive amenities. Guests were pleasantly surprised by the beautiful and cozy resort, which offers the charm of a European getaway. The staff's friendliness and attentiveness significantly enhanced everyone's stay, ensuring that all interactions felt professional and warm.

The resort's infrastructure is often highlighted as top-notch with notably luxurious accommodations and an amazing pool. Guests emphasized the quality and comfort provided, mentioning the perfect accommodations and the overall first-class experience. The breakfast, often described as perfect, along with the divine food at the hotel, added to the sense of indulgence.

Despite the overwhelmingly positive comments, there were some areas where the resort fell short of five-star expectations. A few guests pointed out that the breakfast could be disappointing and noted issues with the standard amenities typically provided at such a high-rated establishment. Parking fees and restrictions on the Jacuzzi were also minor sources of dissatisfaction.

Overall, the resort was lauded for delivering everything you would expect from a five-star hotel. The excellent cost-benefit ratio and wonderful experiences left a lasting impression on visitors. The facility's fantastic infrastructure, coupled with the professional front desk and overall stellar service, solidified its status as a premier destination in Gramado, worth every bit of its five-star rating.
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8.6
Very Good
From $53
From $53
5-Star Hotel
This luxury resort features a restaurant, multiple spa tubs, a 24-hour fitness center, a bar, and an indoor pool. Located near Snowland Park, it offers a blend of relaxation and entertainment for a luxurious stay.
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Summary of reviews related to the '5 Star' categoryAt Wyndham Gramado Termas Resort & Spa, guests often find themselves with high expectations given the hotel's five-star rating. While many reviewers appreciate the overall structure and quality service provided by the resort, numerous comments suggest it falls short of true five-star standards. Issues frequently mentioned include limited amenities, disappointing parking and restaurant services and some guests feel the claim of five-star luxury does not hold up, particularly in terms of the finer details like toilet paper quality and the presence of staff.

Despite these criticisms, some guests have enjoyed their stays, noting the excellent service and receiving upgrades that made their experience more enjoyable. However, the consensus indicates a gap between the advertised five-star luxury and the actual experience with many suggesting the resort feels more in line with a four-star rating.

Families seem to find the resort appealing, highlighting its popularity and the presence of children, which perhaps adds to a more lively and bustling atmosphere. Nonetheless, the expectation of a high-standard, quiet and exclusive five-star experience was not met for many of the guests, leading to overall mixed reviews.
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9.7
Excellent
5-Star Hotel
Offering elegant accommodations and refined service, this hotel provides a luxurious experience with its sophisticated ambiance and attention to detail. Its location in Jardim Bela Vista adds to its appeal, offering a tranquil setting.
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9.5
Excellent
From $528
From $528
5-Star Hotel
This hotel combines luxury hospitality with integrative preventive medicine. It offers a spa center, sauna, and various therapies with a multidisciplinary approach, focusing on health and well-being, making it a unique and rejuvenating experience.
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Hotel Ritta Höppner
Inn in Gramado
9.7
Excellent
From $105
From $105
5-Star Inn
This charming hotel offers accommodation in a traditional, Bavarian-style property. It features suites and chalets with classic interiors, plush linens, and heritage furnishings. Guests can enjoy a private pool and dine at the renowned restaurant.
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8.9
Excellent
5-Star Hotel
Offers a luxurious stay with extensive resort facilities, including multiple pools and dining options. Its family-friendly amenities and upscale accommodations make it a popular choice for a high-end vacation.
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Summary of reviews related to the '5 Star' categoryLaghetto Resort Golden Oficial delivers a mixed but predominantly positive experience for guests looking for a five-star stay. The hotel is praised for its exceptional service, friendly staff and top-notch accommodations. Guests note that the resort excels in organization, cleanliness and facility maintenance, making it a comfortable and well-structured place to stay.

The hotel offers comprehensive facilities and a spacious environment, especially suited for families with its complete areas for children. New and clean, it stands out as one of the best resorts in Gramado. The atmosphere is appealing, characterized by efficiency, politeness and great sympathy from the staff.

However, some aspects do fall short of five-star expectations. Guests have pointed out that the food quality and certain services do not always meet the high standards expected of a five-star rating. While the breakfast is varied, there are mixed reviews about the overall food quality. Some guests have also mentioned that the restaurant's service procedures and food do not align with five-star norms.

Despite these shortcomings, the resort is still regarded as having a fantastic service overall with only minor adjustments needed to fully align with five-star standards. The structure and facilities are commended, marking Laghetto Resort Golden Oficial as a solid choice with an excellent cost-benefit ratio, especially considering its newness and cleanliness.
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Laghetto Stilo Borges
Hotel in Gramado
5-Star Hotel
Offers stylish and comfortable accommodations in the heart of Gramado. Its modern design, coupled with excellent service, provides a pleasant and convenient stay.
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Wood Hotel Gramado
Hotel in Gramado
9.6
Excellent
From $108
From $108
5-Star Hotel
Featuring superb interior design and a charming, romantic ambiance, this 5-star hotel offers modern accommodations with free bikes, a shared lounge, and a bar. Its central location provides easy access to Gramado's attractions.
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Summary of reviews related to the '5 Star' categoryWood Hotel Gramado offers an exceptional stay with a truly unique and personal experience. Guests frequently praise the impeccable and exceptional service, noting that every detail is meticulously taken care of. The hotel is regarded as the best by some with special mentions of staff members like Fernando who provide excellent service from start to finish. The kitchen is comparable to that of a 5-star hotel and the overall atmosphere is cozy and welcoming. Highly recommended for a fantastic stay that exceeds expectations.
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9.6
Excellent
From $147
From $147
5-Star Hotel
Designed exclusively for couples, this boutique hotel provides an intimate and romantic atmosphere. Its focus on creating a special experience for couples makes it a unique and luxurious choice.
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249 DESIGN HOTEL
Hotel in Gramado
9.6
Excellent
5-Star Hotel
A modern hotel with a focus on design and comfort, providing a stylish stay in Gramado. Its contemporary aesthetic and convenient location make it a popular choice for discerning travelers.
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Bavaria Sport Hotel
Hotel in Gramado
9.1
Excellent
From $57
From $57
5-Star Hotel
Featuring a spa, indoor pool, and fitness center, this hotel offers a blend of relaxation and recreation. Its central location provides easy access to Gramado's attractions.
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Hotel Laghetto Stilo Borges
Hotel in Gramado
8.0
Very Good
5-Star Hotel
Provides well-appointed rooms and a central location, making it ideal for exploring Gramado. Its comfortable accommodations and convenient access to attractions make it a popular choice.
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Hotel Laghetto Stilo Centro
Hotel in Gramado
9.3
Excellent
From $59
From $59
5-Star HotelSummary of reviews related to the '5 Star' categoryHotel Laghetto Stilo Centro offers an appealing mix of comfort and convenience, although it doesn't quite fit the traditional 5-star mold. Guests frequently highlight the hotel's excellent service, citing attentive and sympathetic staff who strive to provide comfort and meet guest needs. The location is a standout feature, described as perfect and super well located, making it a practical choice for travelers. Rooms are noted for their spaciousness, comfort, and impeccable cleaning, complemented by first-class toiletries, towel dryers, thermal and sound insulation, and excellent room service.

Breakfast receives positive mentions for its variety, including cakes, breads, and a delicious hot chocolate. Guests appreciate the convenience of having a restaurant practically within the premises. Although some reviews suggest the hotel aligns more with a 4-star experience, guests are generally pleased with their stays and many express a desire to return. While some concerns about privacy and service inconsistencies were noted, overall, the hotel is praised as a wonderful place for rest and relaxation, with everything meticulously arranged to enhance the guest experience.
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Laghetto Stilo Vita
Hotel in Gramado
9.2
Excellent
5-Star Hotel
Offers modern accommodations and convenient amenities, providing a comfortable and stylish stay. Its contemporary design and excellent service enhance the overall experience.
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Summary of reviews related to the '5 Star' categoryLaghetto Stilo Vita, located in Gramado, garners mixed opinions about its five-star rating. Many guests highly recommend it for long stays and for exploring the charming town of Gramado, praising its fantastic location. Some reviews emphasized the hotel’s true five-star quality and excellent standards, highlighting a five-star gym and pool that contribute to a luxurious experience. Statements about high quality and five-star standards support the hotel's classification as a premium establishment.

However, there are contrasting viewpoints where some visitors felt it did not meet the expected five-star benchmarks, citing it is unqualified for such a rating and not comparable to other five-star hotels. Despite these differing opinions, Laghetto Stilo Vita is described as a hotel that provides everything essential for a five-star standard, offering high-quality services to its guests.
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Laghetto Golden Resort
Hotel in Gramado
8.5
Very Good
Info Categories
5-Star Hotel

Hotel with Free Wi-Fi

Hotel with Spa

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8.8
Excellent
5-Star Hotel
Offers a variety of recreational activities and comfortable accommodations, making it ideal for a relaxing getaway. Its focus on providing a comprehensive resort experience adds to its appeal.
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