Pousada Viena
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Summary of reviewsPousada Viena is a well-regarded inn located in a quiet yet central street of Gramado, offering easy access to the city's main attractions, shops, bars and restaurants. Guests frequently praise its prime location, noting the convenience of being close to everything while also enjoying a peaceful environment ideal for restful nights. The inn presents excellent value for money with a combination of cost-benefit and accessibility enhancing the overall experience.
The breakfast at Pousada Viena receives high acclaim for its quality, variety and freshness with guests lauding the delicious options available, including fresh fruits and homemade cakes. While the breakfast space can be limited, the timely organization helps manage the flow of guests, ensuring a pleasant morning meal.
The rooms at the inn are well-maintained, clean and offer a cozy atmosphere conducive to relaxation. Guests appreciate the spacious, comfortable beds and excellent showers with central heating. Though some rooms are small and there are occasional issues with sound insulation, the majority of reviews reflect a comfortable and inviting stay.
Cleanliness is a standout feature with visitors consistently highlighting the immaculate and well-organized state of the accommodations. The bedding and common areas are especially noted for their cleanliness, significantly contributing to the positive guest experience.
The staff at Pousada Viena are frequently commended for their exceptional service. Their attentiveness, friendliness and professionalism enhance the overall hospitality, making guests feel welcomed and well cared for throughout their stay.
Parking at the inn has garnered mixed feedback with concerns about the limited and uncovered spaces. Despite this, the competent staff manage these challenges effectively, ensuring guests' needs are met as best as possible.
While the beds are generally comfortable and well-cared for, some guests have mentioned issues with gaps between double beds and uneven mattresses. Still, the majority of comments reflect a positive experience with the quality of the bedding.
One notable drawback is the inn’s accessibility, as the absence of an elevator and the need to navigate stairs may be challenging for guests with mobility issues. Those requiring assistance are advised to request lower-floor accommodations to better manage these limitations.
Overall, Pousada Viena provides a clean, comfortable and welcoming environment with excellent service, a prime location and a highly regarded breakfast, making it a cherished choice for visitors to Gramado.
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The breakfast at Pousada Viena receives high acclaim for its quality, variety and freshness with guests lauding the delicious options available, including fresh fruits and homemade cakes. While the breakfast space can be limited, the timely organization helps manage the flow of guests, ensuring a pleasant morning meal.
The rooms at the inn are well-maintained, clean and offer a cozy atmosphere conducive to relaxation. Guests appreciate the spacious, comfortable beds and excellent showers with central heating. Though some rooms are small and there are occasional issues with sound insulation, the majority of reviews reflect a comfortable and inviting stay.
Cleanliness is a standout feature with visitors consistently highlighting the immaculate and well-organized state of the accommodations. The bedding and common areas are especially noted for their cleanliness, significantly contributing to the positive guest experience.
The staff at Pousada Viena are frequently commended for their exceptional service. Their attentiveness, friendliness and professionalism enhance the overall hospitality, making guests feel welcomed and well cared for throughout their stay.
Parking at the inn has garnered mixed feedback with concerns about the limited and uncovered spaces. Despite this, the competent staff manage these challenges effectively, ensuring guests' needs are met as best as possible.
While the beds are generally comfortable and well-cared for, some guests have mentioned issues with gaps between double beds and uneven mattresses. Still, the majority of comments reflect a positive experience with the quality of the bedding.
One notable drawback is the inn’s accessibility, as the absence of an elevator and the need to navigate stairs may be challenging for guests with mobility issues. Those requiring assistance are advised to request lower-floor accommodations to better manage these limitations.
Overall, Pousada Viena provides a clean, comfortable and welcoming environment with excellent service, a prime location and a highly regarded breakfast, making it a cherished choice for visitors to Gramado.
Inn Taking Steps Towards Sustainability
Inn near Nightlife Spots
Inn with Parking
Accessible Inn
Guest Reviews
Nestled in a quiet yet central street of Gramado, Pousada Viena boasts a fantastic location that guests rave about. The inn is just a few steps from the bustling Rua Coberta, offering easy access to the city center and its main attractions. Renowned for its prime location near the covered street, Av. Borges de Medeiros and various shops, bars and restaurants, it allows visitors to explore most of their itinerary on foot without the need to drive.
Guests appreciate the convenience of being close to everything yet in a peaceful environment, providing an ideal balance for a restful night's sleep. The proximity to the covered street makes it a perfect spot for those looking to immerse themselves in the city's vibrant heart. The exceptional location also ensures great value for money with many praising the combination of cost-benefit and accessibility.
Everything from the cleanliness, comfort of the rooms, to the attentive and friendly staff enhances the overall experience at Pousada Viena. The inn has earned a reputation for its stellar service and welcoming atmosphere, making it a cherished choice for visitors to Gramado.
Pousada Viena offers an excellent breakfast experience, receiving high praise for the quality and variety provided. Guests frequently describe the breakfast as delicious with a noteworthy array of options including fresh fruits, homemade cakes, bread and other tasty items. The products served are consistently fresh and of excellent quality.
The breakfast is described as very good with multiple reviews highlighting it as exceptional, sensational and perfect. Many guests appreciated the varied and plentiful options, noting that the breakfast met and even exceeded their expectations. The attentive and caring staff contribute positively to the overall breakfast experience.
However, some guests mentioned limitations regarding the breakfast space, which can be small and sometimes necessitates waiting for a table. Despite this, the breakfast area is organized with scheduled times, which helps manage the flow of guests.
In summary, Pousada Viena's breakfast is highly regarded for its quality, variety and freshness, though the limited dining space is a minor drawback for some. The consistently positive reviews affirm that guests leave satisfied with their morning meal.
Pousada Viena offers a welcoming and comfortable stay, consistently praised for its cleanliness and updated, cozy rooms. Guests appreciate the good-sized rooms that are ideal for couples and although some rooms are small, they are well-planned to accommodate luggage efficiently. The rooms are noted for their spacious, comfortable beds and excellent showers with central heating, even in the bathroom.
The inn has a cozy and friendly atmosphere with beautiful, fragrant and tidy accommodations. However, some guests highlighted issues such as imperfect sound insulation, occasional gaps between beds and minor inconveniences like broken light switches. Rooms near the reception might experience noise due to a lack of soundproofing.
Facilities are easily accessible by stairs, but the absence of an elevator could be inconvenient for those on higher floors. Despite some small room sizes and tight spaces when additional beds are added, overall, the rooms provide a comfortable and restful environment for a pleasant stay.
Pousada Viena receives generally positive feedback about its beds, highlighting the comfort and quality of the bedding. Several reviewers emphasized the comfort of the beds with phrases such as very comfortable and bed and pillows were very comfortable appearing frequently. Guests also appreciated the clean and fragrant bed linens, adding to the overall cozy and warm ambiance of the rooms. The quality of the towels and linens further contributed to a pleasant stay.
However, there were some mentions of less-than-ideal conditions. Some guests noted that the double bed consisted of two single mattresses pushed together, which created an uncomfortable gap. There were also a few comments about the mattresses being uneven or uncomfortable. Despite these drawbacks, the majority of the reviews reflect a positive experience with the beds at Pousada Viena.
Pousada Viena boasts a reputation for exceptional cleanliness and organization, earning high praise from its guests. Visitors consistently highlight the impeccable cleanliness of the accommodations, noting that the rooms, bedding and all areas of the inn are extremely clean and sanitized. Many reviewers mention the clean and fresh bedding, which enhances overall comfort and the clean, new rooms that maintain an organized appearance.
The inn's attention to hygiene is further appreciated with several comments indicating that both the rooms and the common areas are spotless. The cleaning service is generally well-regarded, contributing to an enjoyable and comfortable stay. Additionally, the friendly, attentive and competent staff add to the pleasant experience, continuously ensuring that standards are met and questions are addressed.
While the overall feedback is overwhelmingly positive, there are occasional remarks about areas needing improvement, such as concerns about mold and sporadic cleanliness issues. Despite these isolated instances, the positive feedback significantly outweighs the negatives.
In summary, guests of Pousada Viena can expect a clean organized and well-maintained environment with the inn’s excellent cleaning standards contributing significantly to its appeal.
Pousada Viena boasts a highly commendable team of staff who consistently deliver exceptional service. Reviews highlight the staff's attentiveness, politeness and dedication to guest well-being. Guests frequently describe the team as friendly, welcoming and exceptionally responsive with both reception and kitchen staff receiving special praise for their cordiality and professionalism. The consistent kindness and empathy demonstrated by the employees enhance the overall experience, making guests feel well-received and cared for. The impeccable service and great cost-benefit ratio add to the inn's appeal, making it a standout choice for a comfortable and pleasant stay.
Pousada Viena guests have shared mixed feedback regarding the parking facilities. While some appreciated the ease and free access to parking, many expressed concerns about the limited number of spaces. The parking area is described as small and uncovered, often requiring guests to leave their car keys at the reception for staff to maneuver vehicles. Despite the cramped conditions leading to confusion at times, the competent hotel staff manage to mitigate some of these challenges effectively.
Nonetheless, the parking experience could be improved significantly with many pointing out the absence of a dedicated garage and sufficient covered spots. The lack of an elevator further adds to the inconvenience for some visitors. Overall, while the parking situation may present some difficulties, the hotel's staff efforts ensure things run as smoothly as possible.
Pousada Viena presents notable accessibility concerns for guests with disabilities due to the absence of an elevator. The property spans three floors and access to all rooms is limited to stairs, posing challenges for individuals with mobility issues or restrictions. While the inn is described as cozy and well-located, the necessity to climb stairs, coupled with the difficulty of carrying luggage to upper floors, significantly detracts from its suitability for elderly guests or those with specific access needs. The hill upon which the inn is situated further compounds these accessibility issues. Travelers requiring mobility assistance are advised to inquire about lower-floor accommodations to better manage these limitations.
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Location
Guests appreciate the convenience of being close to everything yet in a peaceful environment, providing an ideal balance for a restful night's sleep. The proximity to the covered street makes it a perfect spot for those looking to immerse themselves in the city's vibrant heart. The exceptional location also ensures great value for money with many praising the combination of cost-benefit and accessibility.
Everything from the cleanliness, comfort of the rooms, to the attentive and friendly staff enhances the overall experience at Pousada Viena. The inn has earned a reputation for its stellar service and welcoming atmosphere, making it a cherished choice for visitors to Gramado.
Breakfast
The breakfast is described as very good with multiple reviews highlighting it as exceptional, sensational and perfect. Many guests appreciated the varied and plentiful options, noting that the breakfast met and even exceeded their expectations. The attentive and caring staff contribute positively to the overall breakfast experience.
However, some guests mentioned limitations regarding the breakfast space, which can be small and sometimes necessitates waiting for a table. Despite this, the breakfast area is organized with scheduled times, which helps manage the flow of guests.
In summary, Pousada Viena's breakfast is highly regarded for its quality, variety and freshness, though the limited dining space is a minor drawback for some. The consistently positive reviews affirm that guests leave satisfied with their morning meal.
Rooms
The inn has a cozy and friendly atmosphere with beautiful, fragrant and tidy accommodations. However, some guests highlighted issues such as imperfect sound insulation, occasional gaps between beds and minor inconveniences like broken light switches. Rooms near the reception might experience noise due to a lack of soundproofing.
Facilities are easily accessible by stairs, but the absence of an elevator could be inconvenient for those on higher floors. Despite some small room sizes and tight spaces when additional beds are added, overall, the rooms provide a comfortable and restful environment for a pleasant stay.
Beds
However, there were some mentions of less-than-ideal conditions. Some guests noted that the double bed consisted of two single mattresses pushed together, which created an uncomfortable gap. There were also a few comments about the mattresses being uneven or uncomfortable. Despite these drawbacks, the majority of the reviews reflect a positive experience with the beds at Pousada Viena.
Cleanliness
The inn's attention to hygiene is further appreciated with several comments indicating that both the rooms and the common areas are spotless. The cleaning service is generally well-regarded, contributing to an enjoyable and comfortable stay. Additionally, the friendly, attentive and competent staff add to the pleasant experience, continuously ensuring that standards are met and questions are addressed.
While the overall feedback is overwhelmingly positive, there are occasional remarks about areas needing improvement, such as concerns about mold and sporadic cleanliness issues. Despite these isolated instances, the positive feedback significantly outweighs the negatives.
In summary, guests of Pousada Viena can expect a clean organized and well-maintained environment with the inn’s excellent cleaning standards contributing significantly to its appeal.
Staff
Parking
Nonetheless, the parking experience could be improved significantly with many pointing out the absence of a dedicated garage and sufficient covered spots. The lack of an elevator further adds to the inconvenience for some visitors. Overall, while the parking situation may present some difficulties, the hotel's staff efforts ensure things run as smoothly as possible.
Accessible
No, Pousada Viena doesn't have any pool.
No, a spa isn't available at Pousada Viena.
No, Pousada Viena doesn't allow dogs.
Yes, parking facilities are available at Pousada Viena.
No, Pousada Viena doesn't have a gym.
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