Prodigy Gramado by Wish
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Summary of reviewsProdigy Gramado by Wish earns high marks across multiple categories with a significant focus on its primary positive aspects. The hotel's excellent location in the heart of Gramado is frequently highlighted, as it provides seamless access to major attractions and facilities, enhancing the guests' overall experience. Surrounded by top restaurants, shops and entertainment venues, the proximity to key sites ensures a convenient and enjoyable stay. Beautiful city views from various points in the hotel also add to its charm.
Regarding accommodations, reviews commend the spacious, comfortable and modern rooms. Guests appreciate the comfortable beds, fresh linens and meticulous room cleanliness. The hotel staff are often described as friendly, professional and attentive, contributing to a warm and welcoming environment. Special praise is given to specific staff members who go above and beyond in their service.
Breakfast at Prodigy Gramado by Wish is generally well-received with guests enjoying the variety and quality of the offerings. However, there is room for improvement in replenishing items more efficiently and incorporating more variety and regional specialties. Dinner experiences are mixed with some guests praising the exceptional pizza and candlelight dinners, but noting the need for a broader menu and more consistent food quality.
The hotel's facilities, including a well-equipped gym and an aesthetically pleasing pool area, contribute positively to guest satisfaction. Yet, there are occasional complaints about lack of heating in the pool and limited gym equipment. On the cleanliness front, the hotel is often praised for maintaining high standards, although certain areas could benefit from more thorough cleaning.
Families find Prodigy Gramado by Wish to be a welcoming and accommodating choice, enjoying the spacious rooms and many nearby attractions. Despite a few minor drawbacks, such as occasional noise and limited family-specific services, the overall family experience remains highly positive.
While the hotel offers good Wi-Fi and the convenience of ordering room service online, the connectivity can be inconsistent, requiring improvements in reliability, especially in guest rooms. Parking services also draw mixed reviews due to high costs and occasional inefficiencies with some guests feeling the fees should be included in the accommodation rate.
Overall, Prodigy Gramado by Wish stands out as a well-regarded option for travelers seeking comfort, excellent service and a prime location, providing a consistent and satisfying experience for its guests.
Categories
Regarding accommodations, reviews commend the spacious, comfortable and modern rooms. Guests appreciate the comfortable beds, fresh linens and meticulous room cleanliness. The hotel staff are often described as friendly, professional and attentive, contributing to a warm and welcoming environment. Special praise is given to specific staff members who go above and beyond in their service.
Breakfast at Prodigy Gramado by Wish is generally well-received with guests enjoying the variety and quality of the offerings. However, there is room for improvement in replenishing items more efficiently and incorporating more variety and regional specialties. Dinner experiences are mixed with some guests praising the exceptional pizza and candlelight dinners, but noting the need for a broader menu and more consistent food quality.
The hotel's facilities, including a well-equipped gym and an aesthetically pleasing pool area, contribute positively to guest satisfaction. Yet, there are occasional complaints about lack of heating in the pool and limited gym equipment. On the cleanliness front, the hotel is often praised for maintaining high standards, although certain areas could benefit from more thorough cleaning.
Families find Prodigy Gramado by Wish to be a welcoming and accommodating choice, enjoying the spacious rooms and many nearby attractions. Despite a few minor drawbacks, such as occasional noise and limited family-specific services, the overall family experience remains highly positive.
While the hotel offers good Wi-Fi and the convenience of ordering room service online, the connectivity can be inconsistent, requiring improvements in reliability, especially in guest rooms. Parking services also draw mixed reviews due to high costs and occasional inefficiencies with some guests feeling the fees should be included in the accommodation rate.
Overall, Prodigy Gramado by Wish stands out as a well-regarded option for travelers seeking comfort, excellent service and a prime location, providing a consistent and satisfying experience for its guests.
Dog Friendly Hotel
Prodigy Gramado by Wish is tagged as a hotel with pet-friendly accommodations.
Business Hotel
Features modern meeting facilities and business services. Caters to corporate events and provides comfortable accommodations for business guests.
Accessible Hotel
This hotel is recognized as one of the accessible options in Gramado, implying it has facilities and services to support guests with reduced mobility.
4-Star Hotel
The hotel offers modern and stylish accommodations with a range of amenities. Its prime location in Gramado provides easy access to popular attractions, making it an excellent choice for discerning travelers.
Hotel with Heated Pool
Mentioned in lists of hotels with heated pools and holding a high rating (9.0), this hotel is a solid choice for guests seeking a heated pool. Positive reviews suggest a good quality facility.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Parking
Hotel with Gym
Hotel with Indoor Pool
Guest Reviews
The guest reviews for Prodigy Gramado by Wish consistently highlight the hotel's prime location as its standout feature. Situated right in the heart of Gramado, the hotel offers easy access to the city's main attractions, including Borges de Medeiros Avenue, Rua Coberta, Praça das Etnias and São Pedro Church. Guests appreciate that everything is within walking distance, eliminating the need for a car. The proximity to top restaurants, shops and entertainment venues enhances convenience and maximizes the Gramado experience.
Additionally, the hotel's central location provides a beautiful view of the city and its landmarks, contributing to its charm. The well-organized and modern facilities, combined with a hospitable and attentive staff, further elevate the overall experience. The cleanliness, comfort and well-maintained rooms also receive favorable mentions, contributing to a pleasant stay. Numerous guests commend the excellent breakfast offered, often highlighting the variety and quality.
Despite some minor drawbacks, such as occasional noise and less-than-perfect cleanliness in isolated instances, the overwhelming sentiment is positive. The exceptional location ensures easy access to all important sites, making Prodigy Gramado by Wish a highly recommended option for a stay in this beautiful city.
Breakfast at Prodigy Gramado by Wish receives a mixed reception from guests, though it is predominantly positive. Many reviewers highlight the breakfast as a standout feature, noting its exceptional variety and delightful taste. Phrases such as "best and most well-served," "wonderful," "incredible," and "delicious" are frequently used to describe the experience. Guests appreciate the range of options available, including the likes of freshly made tapiocas and omelettes, abundant fruit choices and what one guest dubbed the "hot chocolate from the breakfast gods."
However, there are several comments that indicate areas for improvement. Some guests mentioned that replenishment of breakfast items can be slow and the selection could benefit from more variety and higher-quality ingredients, especially given the hotel's star rating. There were also occasional complaints about basic or repetitive offerings with some guests describing the breakfast as simple or average in quality.
Service and cleanliness have received mixed reviews; while many praise the staff's kindness and attentiveness, a few guests pointed out lapses in cleanliness and organization, particularly during busy times. Additionally, some felt that the breakfast did not always align with their expectations for a hotel of Prodigy Gramado by Wish’s standing, noting a need for more regional specialties and fresher items.
Overall, while the breakfast at Prodigy Gramado by Wish is often considered a highlight, consistent quality and variety improvements could further elevate the guest experience.
Dinner at Prodigy Gramado by Wish showcases a mix of exceptional and varied experiences. On the positive side, guests consistently praise the delightful pizza, describing it as some of the best in Gramado and highlighting its availability from Thursday to Sunday. The restaurant's food receives accolades for great flavor and affordability and the candlelight dinners are notably exceptional.
However, the dinner menu's limited options appear to be a recurring concern with several guests noting the lack of variety and slow service. The inconsistency in food quality depending on the cook also impacts the overall dining experience. While the restaurant staff is often commended for their excellent service, occasional lapses in efficiency and guest satisfaction are mentioned.
Breakfast options are perceived as underwhelming by some with remarks on the limited variety and slow replenishment of items. Despite these challenges, the hotel's strategic location and resort-like facilities offer a comfortable and convenient stay, adding value to the dining experiences available both within the hotel and in the surrounding areas.
Prodigy Gramado by Wish receives high praise from guests for its spacious, comfortable and clean rooms. Many reviews highlight the comfortable beds, fresh towels and well-maintained facilities, often noting the rooms' modern design and ample space for storing clothes and luggage. Guests particularly enjoy the beautiful views from some rooms and the hotel's excellent location, which is both centralized and peaceful.
The cleanliness of the rooms is frequently mentioned with many describing them as impeccable and well-organized. The comfort extends to thoughtful details like hot showers, soft sheets and well-furnished interiors. Families and couples alike find the accommodations suitable for both relaxation and romance.
However, a few issues were noted, such as the occasional noise from the hallway and poor acoustics, as well as small bathrooms and minor maintenance problems like weak bathroom fans or bad TV remote controls. Despite these minor setbacks, the overall sentiment remains positive with guests appreciating the combination of comfort, cleanliness and modern amenities.
Prodigy Gramado by Wish seems to offer a reliable choice for travelers looking for a comfortable stay with excellent service and a strategic location, making it a robust option for a memorable trip.
Guests at Prodigy Gramado by Wish consistently praised the overall comfort of the beds. Descriptions often include terms like "very comfortable," "super comfortable," and "gigantic and very comfortable." Many guests noted the spaciousness of the beds, highlighting them as either "king size" or even "queen size" in some instances. Reviews frequently mention the cleanliness of both the beds and the bedding with some particularly emphasizing the softness and quality of the linen and pillows.
However, several reviews pointed out a recurring theme: many double beds are created by pushing two single beds together. While this combination approach generally received positive remarks for comfort, a few guests mentioned potential discomfort from gaps or movements between the beds. Some found the mattresses too firm or the beds slightly worn out, yet these concerns were in the minority. Nevertheless, certain guests expressed that although the beds were decent and clean, they did not meet their expectations of ultra-comfort.
Despite minor critiques, the general consensus is that Prodigy Gramado by Wish delivers well on providing a comfortable and restful sleeping experience, making it a reliable choice for visitors prioritizing a good night's sleep.
Prodigy Gramado by Wish stands out as an exceptionally clean hotel. Guests consistently praised the high standards of cleanliness throughout the facility. The rooms are frequently described as very clean, neat and well-organized. Many highlighted the spotless condition of the lobby and public areas, noting that the hotel maintains a hygienic and comfortable environment. The bed linens were repeatedly mentioned for being clean and soft, adding to the overall comfort of the stay.
The staff at Prodigy Gramado by Wish also receives commendations for their attentiveness and competence, contributing positively to the guests’ experience. The cleaning staff, in particular, were recognized for their impeccable work, ensuring that the hotel's standards are upheld.
Despite the overwhelming positive feedback, there were occasional remarks about the need for better attention to certain areas. A few reviews indicated that some parts of the hotel could use more thorough cleaning with specific mention of bathrooms and furniture requiring additional care. However, these issues seem to be exceptions rather than the rule.
Overall, Prodigy Gramado by Wish is highly recommended for its pristine conditions, well-maintained facilities and the diligent efforts of the housekeeping team. The hotel combines modern, comfortable accommodations with a prime location, making it a favored choice for cleanliness-conscious travelers.
The reviews for Prodigy Gramado by Wish highlight the hotel staff's exceptional qualities with consistent praise for their friendliness, professionalism and attentiveness. Guests frequently describe the staff as welcoming, polite and exceedingly helpful. The front desk and reception teams receive commendations for their efficiency and warm service, contributing to a highly positive first impression for visitors.
Special mentions go to individuals like Márcio, Helena, João Vitor and Mrs. Anna, who are particularly noted for their attentive and kind service. The concierges are described as amazing, adding to the overall excellent guest experience. The housekeeping staff also garners high marks for their efficiency and diligence.
Despite a few isolated comments reporting that the staff couldn’t be of much help in some situations or that there were too few staff members, the overwhelming majority of feedback is glowing. Guests note the impeccable service with employees consistently being described as courteous, cheerful and eager to assist.
The hotel’s service is frequently described as top-notch with some guests specifically noting the European standard of service. This consistent, high-quality service appears to be a significant factor in guests' overall satisfaction, indicating Prodigy Gramado by Wish’s strong commitment to hospitality.
At Prodigy Gramado by Wish, guests can enjoy conveniences like accessing Netflix, Globo Play and YouTube directly from their rooms and ordering room service online. Many guests appreciated the good Wi-Fi available throughout the hotel, highlighting that the connection generally works well in all areas, including public spaces. Some guests specifically mentioned good Wi-Fi in their rooms and public areas, contributing to an overall pleasant experience.
However, the Wi-Fi experience is not consistently positive. Several guests reported issues, such as weak and unstable signals, especially at night, making it difficult to connect or maintain a stable internet connection. Others mentioned that the internet speed was disappointingly slow and for some, the internet didn't work in their rooms at all. These inconsistencies were a downside for guests who relied on reliable internet service, as it often crashed or failed intermittently. Despite these issues, the hotel provides basic internet connectivity that some guests found satisfactory.
In summary, while the Wi-Fi service at Prodigy Gramado by Wish receives praise from some guests for its convenience and good performance in public areas, there is a notable need for improvement in the reliability and strength of the connection, particularly in guest rooms and during nighttime hours.
The gym at Prodigy Gramado by Wish generally receives positive feedback for being a well-equipped facility that aligns with the size of the hotel. Guests appreciate that the equipment is quite new and in good condition, contributing to the overall positive experience. Several reviews highlight that the gym looks fabulous and is adequate for typical fitness needs during a stay.
However, a recurring suggestion is the need for more equipment options with some guests noting that it only has the basics or is limited to a small selection of machines. The inclusion of a barbell and weights has been mentioned as a desirable addition. Despite a few critiques regarding its simplicity and limited range, the gym is viewed as a good facility that meets standards and enhances the overall amenities offered by the hotel.
The reviews of the pool at Prodigy Gramado by Wish highlight several key points. Guests generally found the pool area to be lovely with positive remarks on its aesthetics, including being "nice" and "impressive." The feature of a heated pool received praise, especially from those who appreciated using it during colder weather. However, multiple mentions indicate inconsistency with the pool heating with some guests expressing disappointment over the lack of heating in both indoor and outdoor pools. There were instances where the pool was closed due to maintenance, construction or other issues, leading to dissatisfaction among guests who were not pre-informed. To enhance guest experience, it seems there is room for improvement in communication about pool availability and ensuring consistent heating. Overall, while the pool has its attractive features, the hotel could benefit from addressing these operational concerns.
When staying at Prodigy Gramado by Wish, guests consistently highlight the hotel's parking situation. Although the parking facilities are well-maintained and conveniently located within the hotel's premises, the service is outsourced and comes at a steep cost. The daily rate for parking is often mentioned to be R$35.00 to R$45.00, which many find to be excessively high.
The hotel offers covered parking with elevator access directly from the room floors, but the fees are charged separately from the accommodation cost, which can be a surprise to some guests. Despite the high cost, the valet service receives mixed reviews. Some guests appreciate the convenience, while others have found it inefficient, citing long wait times and logistic issues.
Overall, while the parking service itself is generally advantageous, the high and separate fees detract from the experience for many guests, who believe that parking should ideally be included in the hotel's daily rate.
Prodigy Gramado by Wish proves to be a family-friendly destination, ideally suited for a memorable family vacation given its excellent location and great cost-benefit. Guests often highlight its family-oriented services and convenient accommodations, specifically mentioning the comfortable family rooms that can comfortably host a couple with children. The hotel staff are noted for their friendly and empathetic approach, making families feel welcome and supported during their stay. The environment is clean, well-decorated and spacious enough to accommodate children, creating a relaxing atmosphere for all ages, including elderly family members.
Despite a few drawbacks, such as limited services specifically for families and occasional check-in delays, the overall experience for families remains positive. Guests appreciate the many nearby attractions, making it easy to enjoy activities together. Exceptional customer service is another standout feature, contributing to a great stay that many families find highly recommendable. Whether traveling with young children or in larger family groups, visitors often express a desire to return, having felt safe and well-catered for throughout their stay at Prodigy Gramado by Wish.
Prodigy Gramado by Wish stands out as a four-star hotel that has garnered praise for its excellent service and well-maintained infrastructure. Guests find the accommodations luxurious and comfortable with modern, clean and beautifully organized facilities. The hotel's location near downtown attractions in Gramado adds to its appeal, making it a convenient choice for visitors.
The hotel justifies its four-star rating with great amenities and overall quality. Some reviews indicate that the hotel meets all four-star standards and is recognized for its reliability in this category. The cost-benefit ratio is considered very good, impressing many guests.
While most reviews are positive, a few suggest that certain aspects could be improved to fully meet the expected four-star standard, such as offering a more varied breakfast. Despite these minor points, the general consensus is that Prodigy Gramado by Wish offers a wonderful stay, deserving of its four-star rating and provides an excellent experience for travelers.
Prodigy Gramado by Wish stands out as a go-to choice for business travelers. The hotel offers business-friendly facilities, making it convenient for corporate stays and events. Guests have highlighted the availability of large conference rooms and free use of meeting rooms, ideal attributes for hosting corporate events or conducting meetings. Many reviews have praised the hotel as being excellent for business trips with amenities that support uninterrupted work, such as reliable video call capabilities.
However, there are mixed reviews regarding the practicalities like WiFi reliability, which might affect online work. Check-out delays and car retrieval times have also been an issue for some guests. Despite these setbacks, the hotel generally provides a supportive environment for business activities, accentuated by the efficient layout and panoramic elevators that make room access quick and easy. Overall, Prodigy Gramado by Wish is well-equipped for business needs, making it a solid option for professionals visiting the area.
Prodigy Gramado offers an accessible location that makes it convenient for guests with mobility issues. The hotel provides accessible facilities and wheelchair access, enhancing the ease of movement within the property. However, some areas like restrooms have been noted to lack proper accessibility and the bathroom design may cause flooding, which can be problematic. Additionally, the hotel's steep hill location might pose challenges for some guests. Ground floor accommodations are available and specifically designed for individuals with special needs, although they can be noisy. Despite these drawbacks, it remains a recommendable option for its overall accessible offerings.
The outdoor pool at Prodigy Gramado by Wish generally receives favorable feedback from guests. Described as a nice and great facility, the pool is part of a beautiful outdoor area that includes a sunny spot for relaxation. Guests appreciate the spacious outdoor gallery that complements the pool area. However, some reviews note that the pool is not heated and lacks a cover, which could enhance the experience. There have also been occasional mentions of maintenance issues. Despite these, the majority of comments reflect a positive impression of the outdoor pool at this hotel.
Prodigy Gramado by Wish stands out as an excellent choice for those seeking a memorable honeymoon experience. Guests frequently highlight its suitability for honeymoon stays, noting the romantic atmosphere and charming settings perfect for couples. The hotel offers dedicated honeymoon packages, adding to its appeal for newlyweds. Breakfast experiences and overall trips have been described as ideal for honeymooners, contributing to the general satisfaction of guests celebrating their romantic occasions at this destination. Despite a few concerns, such as losing the first morning of their honeymoon tour, the majority of reviews emphasize Prodigy Gramado by Wish as a great place for a honeymoon getaway.
Prodigy Gramado by Wish offers an experience marked by elegance and sophistication, perfectly blending the charm of a boutique-style establishment with the grandeur of a luxurious hotel. The interiors are designed to exude luxury, characterized by modern, high-end amenities and a premium feel throughout. Guests can expect luxurious rooms and suites, all furnished to high standards that reflect the hotel's commitment to providing top-notch accommodations.
While the hotel maintains a high standard of service akin to traditional European hospitality, there are some areas where it falls slightly short. For instance, an establishment of this size and caliber arguably should feature a heated, indoor swimming pool and the breakfast offerings could be improved to match the overall luxury experience.
Despite these minor points of improvement, Prodigy Gramado by Wish remains an impeccable choice for those seeking an elegant, modern and luxuriously appointed stay.
Nestled in the enchanting town of Gramado, Prodigy Gramado by Wish stands out as the perfect destination for couples seeking a romantic escape. The hotel boasts a charming ambiance, creating an ideal setting that exudes romance at every turn. The atmosphere is meticulously crafted, from the romantic décor to delightful experiences like a candle light dinner by the pool, making every moment special.
Guests have consistently praised the impeccable cleanliness and the friendly, attentive service that ensures a seamless and comfortable stay. The overall energy of the place adds to its appeal, further enhancing the romantic feel of the hotel. Prodigy Gramado by Wish is described as being particularly suitable for couples, whether it be a simple romantic getaway, a special honeymoon or an anniversary celebration.
Every detail, right down to the bathroom solution, is designed with romance in mind. This attention to detail creates an environment where romantic nights feel both natural and exceptional. The rooms themselves are tailored for romance, providing an intimate and cozy retreat for couples to unwind.
In essence, Prodigy Gramado by Wish offers a captivating blend of charm, comfort and romance, making it a top choice for those looking to kindle or rekindle their love in a picturesque and serene setting.
Prodigy Gramado by Wish embraces a pet-friendly policy, creating a welcoming environment for guests traveling with their furry companions. Dogs are allowed and the hotel even offers a thoughtful pet kit, demonstrating a commitment to ensuring pets are well-catered for. Guest feedback consistently highlights that pets are accepted without negative remarks related to dogs, indicating a generally positive experience for pet owners. However, the charge of R$ 120 per day for pets and the need for clearer communication about these fees are noted areas for improvement. Despite one incident of a dog howling, the attention given to pets enhances the overall stay, reinforcing Prodigy Gramado by Wish as a dog-friendly destination.
Location Show Map
Location
Additionally, the hotel's central location provides a beautiful view of the city and its landmarks, contributing to its charm. The well-organized and modern facilities, combined with a hospitable and attentive staff, further elevate the overall experience. The cleanliness, comfort and well-maintained rooms also receive favorable mentions, contributing to a pleasant stay. Numerous guests commend the excellent breakfast offered, often highlighting the variety and quality.
Despite some minor drawbacks, such as occasional noise and less-than-perfect cleanliness in isolated instances, the overwhelming sentiment is positive. The exceptional location ensures easy access to all important sites, making Prodigy Gramado by Wish a highly recommended option for a stay in this beautiful city.
Breakfast
However, there are several comments that indicate areas for improvement. Some guests mentioned that replenishment of breakfast items can be slow and the selection could benefit from more variety and higher-quality ingredients, especially given the hotel's star rating. There were also occasional complaints about basic or repetitive offerings with some guests describing the breakfast as simple or average in quality.
Service and cleanliness have received mixed reviews; while many praise the staff's kindness and attentiveness, a few guests pointed out lapses in cleanliness and organization, particularly during busy times. Additionally, some felt that the breakfast did not always align with their expectations for a hotel of Prodigy Gramado by Wish’s standing, noting a need for more regional specialties and fresher items.
Overall, while the breakfast at Prodigy Gramado by Wish is often considered a highlight, consistent quality and variety improvements could further elevate the guest experience.
Dinner
However, the dinner menu's limited options appear to be a recurring concern with several guests noting the lack of variety and slow service. The inconsistency in food quality depending on the cook also impacts the overall dining experience. While the restaurant staff is often commended for their excellent service, occasional lapses in efficiency and guest satisfaction are mentioned.
Breakfast options are perceived as underwhelming by some with remarks on the limited variety and slow replenishment of items. Despite these challenges, the hotel's strategic location and resort-like facilities offer a comfortable and convenient stay, adding value to the dining experiences available both within the hotel and in the surrounding areas.
Rooms
The cleanliness of the rooms is frequently mentioned with many describing them as impeccable and well-organized. The comfort extends to thoughtful details like hot showers, soft sheets and well-furnished interiors. Families and couples alike find the accommodations suitable for both relaxation and romance.
However, a few issues were noted, such as the occasional noise from the hallway and poor acoustics, as well as small bathrooms and minor maintenance problems like weak bathroom fans or bad TV remote controls. Despite these minor setbacks, the overall sentiment remains positive with guests appreciating the combination of comfort, cleanliness and modern amenities.
Prodigy Gramado by Wish seems to offer a reliable choice for travelers looking for a comfortable stay with excellent service and a strategic location, making it a robust option for a memorable trip.
Beds
However, several reviews pointed out a recurring theme: many double beds are created by pushing two single beds together. While this combination approach generally received positive remarks for comfort, a few guests mentioned potential discomfort from gaps or movements between the beds. Some found the mattresses too firm or the beds slightly worn out, yet these concerns were in the minority. Nevertheless, certain guests expressed that although the beds were decent and clean, they did not meet their expectations of ultra-comfort.
Despite minor critiques, the general consensus is that Prodigy Gramado by Wish delivers well on providing a comfortable and restful sleeping experience, making it a reliable choice for visitors prioritizing a good night's sleep.
Cleanliness
The staff at Prodigy Gramado by Wish also receives commendations for their attentiveness and competence, contributing positively to the guests’ experience. The cleaning staff, in particular, were recognized for their impeccable work, ensuring that the hotel's standards are upheld.
Despite the overwhelming positive feedback, there were occasional remarks about the need for better attention to certain areas. A few reviews indicated that some parts of the hotel could use more thorough cleaning with specific mention of bathrooms and furniture requiring additional care. However, these issues seem to be exceptions rather than the rule.
Overall, Prodigy Gramado by Wish is highly recommended for its pristine conditions, well-maintained facilities and the diligent efforts of the housekeeping team. The hotel combines modern, comfortable accommodations with a prime location, making it a favored choice for cleanliness-conscious travelers.
Staff
Special mentions go to individuals like Márcio, Helena, João Vitor and Mrs. Anna, who are particularly noted for their attentive and kind service. The concierges are described as amazing, adding to the overall excellent guest experience. The housekeeping staff also garners high marks for their efficiency and diligence.
Despite a few isolated comments reporting that the staff couldn’t be of much help in some situations or that there were too few staff members, the overwhelming majority of feedback is glowing. Guests note the impeccable service with employees consistently being described as courteous, cheerful and eager to assist.
The hotel’s service is frequently described as top-notch with some guests specifically noting the European standard of service. This consistent, high-quality service appears to be a significant factor in guests' overall satisfaction, indicating Prodigy Gramado by Wish’s strong commitment to hospitality.
Wi-Fi
However, the Wi-Fi experience is not consistently positive. Several guests reported issues, such as weak and unstable signals, especially at night, making it difficult to connect or maintain a stable internet connection. Others mentioned that the internet speed was disappointingly slow and for some, the internet didn't work in their rooms at all. These inconsistencies were a downside for guests who relied on reliable internet service, as it often crashed or failed intermittently. Despite these issues, the hotel provides basic internet connectivity that some guests found satisfactory.
In summary, while the Wi-Fi service at Prodigy Gramado by Wish receives praise from some guests for its convenience and good performance in public areas, there is a notable need for improvement in the reliability and strength of the connection, particularly in guest rooms and during nighttime hours.
Gym
However, a recurring suggestion is the need for more equipment options with some guests noting that it only has the basics or is limited to a small selection of machines. The inclusion of a barbell and weights has been mentioned as a desirable addition. Despite a few critiques regarding its simplicity and limited range, the gym is viewed as a good facility that meets standards and enhances the overall amenities offered by the hotel.
Pool
Parking
The hotel offers covered parking with elevator access directly from the room floors, but the fees are charged separately from the accommodation cost, which can be a surprise to some guests. Despite the high cost, the valet service receives mixed reviews. Some guests appreciate the convenience, while others have found it inefficient, citing long wait times and logistic issues.
Overall, while the parking service itself is generally advantageous, the high and separate fees detract from the experience for many guests, who believe that parking should ideally be included in the hotel's daily rate.
Family
Despite a few drawbacks, such as limited services specifically for families and occasional check-in delays, the overall experience for families remains positive. Guests appreciate the many nearby attractions, making it easy to enjoy activities together. Exceptional customer service is another standout feature, contributing to a great stay that many families find highly recommendable. Whether traveling with young children or in larger family groups, visitors often express a desire to return, having felt safe and well-catered for throughout their stay at Prodigy Gramado by Wish.
4 Star
The hotel justifies its four-star rating with great amenities and overall quality. Some reviews indicate that the hotel meets all four-star standards and is recognized for its reliability in this category. The cost-benefit ratio is considered very good, impressing many guests.
While most reviews are positive, a few suggest that certain aspects could be improved to fully meet the expected four-star standard, such as offering a more varied breakfast. Despite these minor points, the general consensus is that Prodigy Gramado by Wish offers a wonderful stay, deserving of its four-star rating and provides an excellent experience for travelers.
Business
However, there are mixed reviews regarding the practicalities like WiFi reliability, which might affect online work. Check-out delays and car retrieval times have also been an issue for some guests. Despite these setbacks, the hotel generally provides a supportive environment for business activities, accentuated by the efficient layout and panoramic elevators that make room access quick and easy. Overall, Prodigy Gramado by Wish is well-equipped for business needs, making it a solid option for professionals visiting the area.
Accessible
Outdoor Pool
Honeymoon
Luxury
While the hotel maintains a high standard of service akin to traditional European hospitality, there are some areas where it falls slightly short. For instance, an establishment of this size and caliber arguably should feature a heated, indoor swimming pool and the breakfast offerings could be improved to match the overall luxury experience.
Despite these minor points of improvement, Prodigy Gramado by Wish remains an impeccable choice for those seeking an elegant, modern and luxuriously appointed stay.
Romantic
Guests have consistently praised the impeccable cleanliness and the friendly, attentive service that ensures a seamless and comfortable stay. The overall energy of the place adds to its appeal, further enhancing the romantic feel of the hotel. Prodigy Gramado by Wish is described as being particularly suitable for couples, whether it be a simple romantic getaway, a special honeymoon or an anniversary celebration.
Every detail, right down to the bathroom solution, is designed with romance in mind. This attention to detail creates an environment where romantic nights feel both natural and exceptional. The rooms themselves are tailored for romance, providing an intimate and cozy retreat for couples to unwind.
In essence, Prodigy Gramado by Wish offers a captivating blend of charm, comfort and romance, making it a top choice for those looking to kindle or rekindle their love in a picturesque and serene setting.
Dog Friendly
Yes, Prodigy Gramado by Wish has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Prodigy Gramado by Wish.
Yes, Prodigy Gramado by Wish welcomes dogs.
Yes, parking facilities are available at Prodigy Gramado by Wish.
Yes, Prodigy Gramado by Wish has a gym.
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