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Summary of reviewsCrisol Guadalupe enjoys an enviable location, just steps away from the main entrance to the Alhambra. This strategic position, combined with convenient parking options and excellent transport links to the city center, makes it an ideal choice for travelers wanting to explore Granada. Stunning views of the Alhambra from rooms with terraces add to the appeal, providing a peaceful setting close to nature yet within a short scenic walk of the city’s vibrant life. The hotel's clean, spacious rooms and attentive staff further enhance the visitor experience.
The breakfast is generally well-received with guests praising its abundant and varied offerings in a buffet-style setup. The breakfast room is noted for its spaciousness and brightness with picturesque views adding to the enjoyment. Though some guests feel the variety could be improved, many find it offers good value for money. The dinner experience is more varied with superb evening meals at times but inconsistent availability, particularly during the off-season. Alternatives in the nearby sister hotel and local dining options help mitigate this.
Rooms at Crisol Guadalupe are spacious and comfortable, featuring large beds and charming decor. While the general cleanliness and well-maintained environments are praised, some guests pointed out signs of aging and minor issues like outdated furniture and limited wall sockets. Nevertheless, the hotel's staff receives commendations for their friendliness, professionalism and efficient service, contributing significantly to positive guest experiences.
The hotel achieves high marks for its cleanliness with rooms and common areas described as spotless. Although some minor issues and suggestions for deeper cleaning were noted, these are exceptions rather than the rule. The bedding and towels are frequently highlighted for their freshness.
Crisol Guadalupe is a preferred choice for families, offering a welcoming atmosphere with family-friendly amenities and spacious family rooms. The hotel's staff is particularly attentive, ensuring a comfortable stay for families with children. Despite the challenges posed by the hilly terrain, the overall experience remains highly positive.
The beds in Crisol Guadalupe are frequently lauded for their comfort and spaciousness, contributing to restful sleep for guests. Although there are occasional minor remarks about firmness and dated sofa beds, the overall consensus is overwhelmingly positive.
As a three-star hotel, Crisol Guadalupe provides excellent value for money, consistently praised for its cleanliness, comfortable beds and friendly service. Despite some dated elements and worn-out equipment, it compares favorably with higher-rated establishments.
For business travelers, the hotel offers a suite of services and facilities tailored to professional needs, including well-equipped meeting rooms and reliable WiFi. The professional service from the staff and the convenient location make it an efficient base for work and brief explorations.
In summary, Crisol Guadalupe stands out for its strategic location, comfortable and clean accommodations, friendly staff and family-friendly environment. Though there are minor areas for improvement, the hotel offers good value for money and a pleasant, convenient stay for both leisure and business travelers. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
3-Star Hotel
Room Types
Single RoomThis comfortable, air-conditioned room is exterior and features 1 single bed. It includes a 21-inch flat-screen satellite TV, a telephone, safe and minibar. The private bathroom includes a hairdryer.
Double or Twin RoomThis spacious, air-conditioned room is exterior and features 1 double or 2 single beds, subject to availability. It includes a 21-inch flat-screen satellite TV, a telephone, safe and minibar. The private bathroom includes a hairdryer.
Double Room with Extra BedThis spacious room features 1 double and 1 single bed, or 3 single beds. It includes a 21-inch flat-screen satellite TV, safe, telephone and a mini bar. The private bathroom includes a hairdryer.
Junior SuiteProviding free toiletries, this suite includes a private bathroom with a bath, a bidet and a hairdryer. This suite is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
Double Room with TerraceThis air-conditioned double room has a private bathroom, soundproof walls, a minibar as well as a terrace. The unit has 1 bed.
Double Room with Alhambra ViewOffering free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV, soundproof walls, a minibar and a wardrobe.
Double or Twin Room with ParkingOffering free toiletries, this twin/double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV, soundproof walls, a minibar and a tea and coffee maker.
Guest Reviews
8.5
Very Good
Location
The Crisol Guadalupe enjoys an enviable location that consistently receives high praise from guests. It's perfectly situated just steps away from the main entrance to the Alhambra, making it an ideal choice for those looking to explore this historic monument with ease. Many reviews highlight the convenience of the nearby parking options, which are particularly handy for visitors with cars. The hotel also offers excellent connectivity to the city center via buses and taxis, making it easy to explore Granada beyond the Alhambra.
Guests are enamored with the stunning views of the Alhambra, especially those from rooms with terraces. The hotel's proximity to this iconic site allows for a peaceful setting, surrounded by nature, yet with the bustling city center just a short scenic walk away. This balance of accessibility and tranquility makes Crisol Guadalupe a preferred option for visitors aiming to soak in the cultural heritage and vibrant life of Granada.
In addition to its strategic location, the hotel’s clean and spacious rooms, combined with supportive and attentive staff, enhance the overall experience for visitors. The combination of proximity to historic sites, excellent transport links and quality service makes Crisol Guadalupe a standout choice for travelers.
Breakfast
The breakfast experience at 'Crisol Guadalupe' receives a variety of reactions from guests, though the majority lean towards the positive. Guests often describe the breakfast as very good, noting its abundant and varied offerings. The buffet-style setup is a common highlight, praised for its completeness and the variety it offers, which includes both sweet and savory options. The quality of the food is often appreciated with some guests pointing out high-quality ingredients and delicious fresh fruits.
The breakfast room itself garners positive comments too. Guests find it spacious and bright with some enjoying picturesque views of the Alhambra forest during their meal. Additionally, the staff is frequently mentioned for being friendly, attentive and efficient, which enhances the overall breakfast experience.
However, several reviews mention that the variety could be improved, noting that the breakfast is sometimes repetitive or lacks certain options, such as halal items or more vegetable choices. Despite this, many guests feel that the breakfast offers good value for money, especially considering its plentiful and satisfying nature.
In summary, the breakfast at 'Crisol Guadalupe' is regarded as a substantial and varied meal that meets European standards and offers good value. Guests appreciate the quality and the setting, though a few think there is room for improvement in terms of variety.
Dinner
The dinner experience at Crisol Guadalupe offers a mixed bag of delights and disappointments for its guests. While the hotel's own restaurant features superb evening meals with fresh ingredients on certain days, it's often closed during off-season periods and only serves breakfast and lunch. Guests appreciated the varied and great breakfasts provided, but were left wanting for evening dining options on-site.
Those who ventured to the nearby sister hotel, Hotel Washington Irving, were pleasantly surprised by the wonderful dining experience, highlighting the cool garden eating area and attentive service by staff like Javier. Unfortunately, the immediate vicinity of Crisol Guadalupe doesn't boast many dining choices, especially late in the evening or during off-seasons, forcing guests to head downtown for dinner.
Despite these limitations, the hotel staff were helpful in recommending alternative dining options nearby with some good restaurants within a short walk for those willing to explore. However, the lack of on-site dining and bar facilities in the evening did leave some guests inconvenienced, especially those arriving after a long journey desiring a quick meal.
In summary, Crisol Guadalupe excels in breakfast offerings and occasional superb dinners but falls short in providing consistent evening dining options, compelling guests to seek meals elsewhere.
Rooms
Crisol Guadalupe boasts rooms that most guests appreciate for their spaciousness and comfort with many highlighting the large, comfortable beds and the ample space in both the sleeping and bathroom areas. Decorated in a mix of traditional and modern styles, some rooms have charming, quirky furnishings and impressive views of the Alhambra, olive fields or a beautiful balcony.
Rooms are generally clean with consistent mentions of cleanliness and well-maintained environments. Many guests also praised the helpful and friendly staff as a significant plus during their stay.
However, the hotel rooms show signs of aging with several reviews noting outdated furniture and decor. Issues such as limited wall sockets for charging, non-functional air conditioning, poor heating and noise from adjacent rooms or plumbing were mentioned. Some rooms felt dark or in need of renovation, especially in bathrooms with old facilities or small, cramped spaces.
Despite the drawbacks, guests still found value for money at Crisol Guadalupe, especially given its prime location near the Alhambra and convenient access to city transportation. Overall, the spaciousness and comfort of the rooms, combined with great views and a strategic location, leave a positive impression on most visitors.
Beds
Nestled at a great location for visiting the Alhambra, Crisol Guadalupe boasts beds that continually receive high praise from its guests. The majority of reviews highlight the comfort and spaciousness of the beds, describing them as "very comfortable," "super-sized," "king-size," and "huge." The bedding is frequently noted for its quality and cleanliness.
The consistency in reviews is remarkable with many guests lauding the soft and supportive mattresses, often emphasizing that they "never slept better." The rooms are not only equipped with comfy beds, but they are also spacious and modern, adding to the overall comfort.
However, it's worth noting that there are occasional remarks about firmness and dated sofa beds. Despite these few contrary opinions, the general consensus is overwhelmingly positive. The beds at Crisol Guadalupe are seen as a standout feature, providing a restful and comfortable stay for visitors.
Cleanliness
Crisol Guadalupe receives high praise for its exceptional cleanliness, which is consistently highlighted in guest reviews. Rooms are commonly described as very clean, neat and well-kept with many noting the spotless condition throughout their stay. The hotel's common areas and facilities also maintain a high standard of hygiene, contributing to a comfortable and welcoming atmosphere.
While some guests did mention minor issues such as stained carpets and the occasional need for deeper cleaning or updates, these remarks were exceptions rather than the rule. The bedding and towels are routinely highlighted for their cleanliness and the bathrooms, though varied in style, are generally reported to be immaculate.
Additional positive mentions include the hotel's modern feel and comfortable furnishings, along with its proximity to Alhambra. Staff are often recognized for their friendliness and attention to cleanliness. In summary, Crisol Guadalupe offers a reliably clean environment that enhances the overall guest experience.
Staff
Crisol Guadalupe in Granada has garnered a great reputation among its visitors, thanks notably to its exceptional staff. Guests frequently highlight the impressive friendliness, helpfulness and professionalism of the entire team, making their stays pleasurable and comfortable. Receptionists such as Pablo, Ana, Lorena and Christina have been particularly mentioned for their warm and efficient service and their ability to provide valuable local information and assistance with arrangements like taxis and tour reservations. The courteous and attentive demeanor of the staff, coupled with a genuine willingness to cater to guests' needs, has left a lasting positive impression. This consistent, high-quality customer service ensures a welcoming atmosphere and enhances the overall experience at Crisol Guadalupe.
Wi-Fi
Crisol Guadalupe offers a generally positive experience when it comes to internet connectivity. Many guests found the WiFi to be good, reliable and well-performing with some highlighting extremely well-established networks and excellent connectivity within the rooms. Users often mentioned a secure connection, which adds an element of trust and safety.
However, the WiFi experience appears to be inconsistent across the hotel. A portion of guests had criticism ranging from weak reception to frequent disconnections. Specific issues raised included the limited range of WiFi coverage, slow speeds and occasional inability to connect to the network at all. Some guests noted that the internet was not free and cited problems with connectivity, including annoying login screens and poor signal strength.
In summary, while Crisol Guadalupe excels in providing good WiFi for many, it's important to acknowledge that the quality of the internet connection can vary, potentially affecting some visitors' experience.
Family
Crisol Guadalupe stands out as an exceptional destination for families looking for a comfortable and enjoyable stay. The hotel boasts a welcoming family atmosphere with family-friendly amenities and services that cater to all ages. The configuration of the family rooms, including junior suites, provides excellent value and ample space for a family, ensuring a relaxed and cozy retreat.
Guests have praised the cleanliness of the rooms with daily cleaning services contributing to a pleasant stay. The serene and quiet setting further enhances the family-friendly environment, offering a peaceful escape from everyday life. The hotel staff are highly commended for their attentiveness and kindness, making families feel welcome and well-cared for, whether it’s offering extra beds or providing gluten-free products for breakfast.
Amenities such as split air conditioning and comfortable sofa beds in the living rooms add to the convenience and ease for families traveling with children. Although navigating hills with a baby carriage might pose some challenges, the overall experience at Crisol Guadalupe remains highly positive.
Numerous reviews highlight the hotel's dedication to creating a family-friendly atmosphere with special attention to providing family-oriented facilities and entertainment. With a variety of family gathering areas, comfortable family rooms and an overall accommodating vibe, Crisol Guadalupe is widely recommended as an ideal spot for families seeking a pleasant and value-friendly stay.
3 Star
Crisol Guadalupe is a three-star hotel offering a satisfactory stay with facilities and services that meet expectations for its category. Guests find it to be a clean, budget-friendly option with excellent value for money. The cleanliness of the hotel is consistently praised with many noting the super neat and beautifully decorated spaces. The ambiance combines traditional and pleasant elements, although some reviews mentioned it could do with a refresh and has a slightly dated feel.
Comfort isn't compromised with spacious, comfortable beds and a quiet environment ensuring a restful stay. It caters well to families and offers friendly service in a location that guests find convenient. Despite its dated appearance and worn-out equipment, many guests regard it as superb for a three-star hotel, often comparing it favorably with some four-star establishments. The multilingual staff enhances the guest experience, contributing to the friendly and accommodating atmosphere.
Breakfast at the hotel receives positive mentions, adding to the overall feel of good value for money. Even though some minor improvements could be made in terms of facilities and dining services, Crisol Guadalupe stands out as a solid choice for travelers seeking a reasonable and comfortable three-star stay.
Business
Crisol Guadalupe stands out as an excellent choice for business travelers, offering a suite of services and facilities designed to meet professional needs. The hotel's business-ready features include well-equipped meeting and conference rooms, alongside a business center that is apt for various corporate activities. The WiFi functions reliably, ensuring smooth connectivity for work tasks. Conveniently situated, the hotel provides easy access to both the city center and the Alhambra, making it an efficient base for business and brief ventures alike.
Guests appreciate the professional and efficient service from the staff, who are adept at arranging taxis and providing helpful assistance. The staff's attentiveness extends to arranging business meals and ensuring a suitable environment for meetings. The overall atmosphere is quiet and conducive to work with an old school charm that adds a unique touch to the stay.
The positive phrases highlight the excellent value for money and the availability of business amenities such as functional meeting spaces and a table for laptop use. Though there are mentions of low internet signal, the general consensus remains favorable towards the hotel’s capacity to facilitate business purposes. In essence, Crisol Guadalupe delivers a professional, business-friendly environment, ideal for short or extended business trips.
Honeymoon
Visitors to Crisol Guadalupe rave about its exceptional location close to the Alhambra, offering stunning views of this historic landmark. Though somewhat distant from the city center, the hotel remains easily accessible, which adds to the tranquil and romantic ambiance. Many guests highlight the serene and quiet environment, ideal for a honeymoon experience or a romantic getaway.
The rooms are consistently praised for their beauty and quietness with some featuring terraces that provide breathtaking views of the Alhambra and the hotel's charming garden. This setting is described as perfect for couples seeking a romantic atmosphere. Reviewers note the lovely and romantic gestures, making stays even more special for honeymooners and anniversary celebrations.
While there are no specific amenities exclusively for honeymooners, the overall romantic setting, excellent location and beautiful views lend themselves perfectly to a romantic stay. Crisol Guadalupe stands out as an ideal spot for honeymooners with its serene backdrop and romantic charm, fulfilling its promises of a honeymoon-worthy experience.
No, Crisol Guadalupe doesn't have any pool.
No, a spa isn't available at Crisol Guadalupe.
No, Crisol Guadalupe doesn't allow dogs.
No, parking facilities aren't available at Crisol Guadalupe.