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Summary of reviewsDWO Urban Granada, situated in a prime location near the city center and historic sites, is widely praised for its accessibility and tranquility. Its convenient position allows guests easy access to vibrant local areas filled with tapas bars, restaurants, and shops. The hotel's strategic placement near metro and bus stops facilitates exploration of the city, and nearby parking options offer ease for those traveling by car.
Guests frequently highlight the hotel's cleanliness and modern facilities as standout features, with rooms being described as spacious, comfortable, and inviting. The attentive staff enhances the welcoming atmosphere with their exceptional friendliness and professionalism, contributing significantly to a positive stay.
While the breakfast offers a varied selection and decent value, it receives mixed reviews, with some guests seeking more variety typical of four-star establishments. Similarly, dinner experiences range from satisfactory to basic, suggesting room for improvement in menu diversity and execution.
Families find DWO Urban Granada accommodating, appreciating the ample room space and attentive staff willing to fulfill special requests. However, accessibility concerns for very young children are occasionally noted.
The beds are a highlight, often praised for their comfort and size, offering a restful night's sleep. While some guests criticize the amenities expected from a four-star hotel, the overall satisfaction with cleanliness, comfort, and service prevails. Business travelers value the strategic location, professionalism, and amenities suitable for work-related stays.
Despite some criticisms, particularly regarding four-star expectations and amenities such as the absence of kettles or pools, DWO Urban Granada offers excellent value for money. It is recommended for travelers seeking a comfortable and well-situated base to explore the charming city of Granada. Show more
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Categories
Cheap Hotel
Located on Camino de Ronda, 107, DWO Urban Granada offers modern and affordable accommodation. It provides a comfortable stay with easy access to the city center.
Accessible Hotel
This hotel provides wheelchair accessibility throughout its premises and offers facilities for disabled guests, including roll-in showers, shower chairs, and toilets with grab rails. Accessible parking is also available.
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
4-Star Hotel
Room Types
Double or Twin RoomThis air-conditioned double or twin room is decorated with contemporary furnishings and comes with a flat-screen TV and minifridge. The private bathroom includes a hairdryer.
Superior Double RoomThis more spacious, air-conditioned room is decorated with contemporary furnishings and comes with a flat-screen TV and minifridge. The private bathroom includes a hairdryer.
Triple Room (3 Adults)This air-conditioned triple room is decorated with contemporary furnishings and comes with a flat-screen TV and minifridge. There are 3 single beds, and the private bathroom includes a hairdryer.
Triple Room (2 Adults + 1 Child)This air-conditioned triple room is decorated with contemporary furnishings and comes with a flat-screen TV and minifridge. The private bathroom includes a hairdryer.
Single RoomThis smaller, air-conditioned room is decorated with contemporary furnishings and comes with a flat-screen TV and minifridge. The private bathroom includes a hairdryer.
Standard Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, parquet floors as well as an inner courtyard view. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Location
The DWO Urban Granada hotel enjoys a prime location that is consistently highlighted as a top feature by its guests. Situated just a pleasant 10 to 15-minute walk from the city center and the historic Cathedral of Granada, the hotel offers an exceptional blend of accessibility and tranquility. This position places it conveniently close to the vibrant areas of Granada filled with tapas bars, restaurants, and local shops, providing visitors with numerous options for dining and entertainment.
The ease of transport is another notable advantage, with metro and bus stops located adjacent to the hotel. This makes it simple for guests to navigate the city and reach the main attractions. The hotel is easily accessible by car, and there is parking available nearby, reducing the hassle for travelers driving in.
Apart from its great location, the hotel is praised for its cleanliness, modern facilities, and excellent value for money. Visitors appreciate the spacious and comfortable rooms, combined with attentive staff service. The combination of a strategic position, accommodating amenities, and favorable pricing makes DWO Urban Granada a highly recommended choice for those looking to explore the charming city of Granada.
Breakfast
Guests of DWO Urban Granada have mixed opinions about the breakfast offered by the hotel, with many finding it quite satisfactory and others suggesting room for improvement. Overall, the breakfast — typically served buffet-style — includes a varied selection with abundant options, from pastries and bread to cold cuts and eggs. Many guests mention the breakfast as being extensive, complete, and offering decent value for money, which seems to cater well to those seeking a filling start to their day.
However, some guests note limitations in variety, particularly when compared to expectations for a 4-star hotel, and others express concerns about the quality of certain items, such as juices and coffee. There are comments about the breakfast room's size, which may not accommodate the number of guests comfortably, leading to congestion around certain areas like coffee machines. Despite these critiques, the positivity around the breakfast largely centers on its comprehensive nature and the attentive, friendly staff that enhances the experience.
While breakfast at DWO Urban Granada may not be universally praised, it generally meets the needs of most guests, providing a solid range of options for a hearty morning meal, complemented by the convenience of being well-situated near local attractions like the Mendez Nuñez metro stop.
Dinner
The dining experience at the DWO Urban Granada presents a mixed array of impressions from its guests. While some guests found the restaurant to be a highlight, praising the well-prepared and tasty dishes, others felt the dinner fell short, often comparing it unfavorably to cafeteria standards. Many appreciated the dinner for its reasonable pricing, with the buffet, in particular, offering good value for money despite perceivably limited variety.
The quality of meals varies considerably, with some describing the food as excellent and well-cooked, while others believe there is room for improvement, especially given the hotel's four-star status. Dinner offerings were sometimes viewed as basic or lacking in variety, with the half-board option specifically receiving criticism for not always meeting expectations.
Service received commendation, with staff often noted for their attentiveness and hospitality, enhancing the dining experience for some visitors. However, the inconsistency in meal quality and variety appears to be an area for potential enhancement. Overall, while the hotel restaurant receives praise for its affordability and some standout dishes, there is a clear preference for additional improvement in menu diversity and execution.
Rooms
DWO Urban Granada offers guests a delightful experience with its spacious, clean, and comfortable rooms, ideal for those visiting the vibrant city of Granada. The hotel rooms meet high standards of cleanliness and comfort, with large beds and modern decor providing an inviting atmosphere. The majority of rooms are well-equipped, featuring amenities such as minibars and clean bathrooms, making stays smooth and enjoyable. While some guests noted the occasional maintenance need or wished for additional room features like a kettle, overall satisfaction with the room quality prevails. Conveniently located near the city center, the hotel is perfect for a seamless blend of relaxation and exploration, all at a good price-to-value ratio.
Beds
When visiting DWO Urban Granada, guests can generally expect a comfortable sleep experience, as the majority of reviews highlight the hotel's beds as a strong point. The beds are often described as large, super comfortable, and equipped with cozy bedding, contributing to a restful night's sleep. Many guests found the mattresses very comfortable and noted that the pillows added to the overall comfort. The spacious rooms complement the sleep experience, providing an inviting atmosphere that's clean and functional.
While there are exceptions, with a few guests mentioning worn-out or hard mattresses, the prevailing sentiment is overwhelmingly positive. Most visitors appreciate the beds' comfort and size, and the hotel's convenient location and excellent cleanliness further enhance the overall stay. Additionally, friendly staff and a decent breakfast offer a well-rounded guest experience. Whether it’s business or leisure, DWO Urban Granada stands out as a place where a good night’s sleep is a highlight amidst a lively, central setting.
Cleanliness
DWO Urban Granada is frequently praised for its exceptional cleanliness, with many guests noting the high standards maintained throughout the hotel. The rooms and common areas are described as clean, tidy, and well-maintained, contributing to a comfortable and hygienic environment. Guests often highlight the cleanliness of the bathrooms and the soft, spotless towels and sheets. While there are occasional mentions of areas needing minor improvements, such as dust behind beds or less attention to certain corners, the overall impression is that the hotel is very well-kept.
The staff at DWO Urban Granada are commended for their friendly and attentive service, enhancing the welcoming atmosphere. The hotel's central location is another advantage, allowing guests easy access to the city center, adding to the convenience and comfort of their stay. The combination of cleanliness, comfortable accommodations, and a helpful staff makes DWO Urban Granada an appealing choice for travelers seeking quality and value in Granada.
Staff
The reviews for DWO Urban Granada overwhelmingly highlight the hospitality and kindness of the hotel staff. Guests frequently praise the staff’s exceptional friendliness and attentiveness, from reception to the lounge and cafeteria. Many reviewers appreciate how accommodating and helpful staff members were, emphasizing their willingness to go above and beyond to ensure a pleasant stay. The ability of the reception staff to communicate effectively in English is also noted, adding to the convenience for international travelers. Guests specifically mention certain staff members who stand out for their service and knowledge of the area, offering useful advice and assistance. Although there were a few mentions of less than friendly encounters, these seem to be exceptions rather than the norm. Overall, the staff's professionalism and attentive care, combined with excellent services like a hearty breakfast and a clean environment, contribute significantly to the positive experiences of guests at the hotel.
Wi-Fi
The Wi-Fi experience at DWO Urban Granada has received a mix of feedback from guests, with a predominant number of positive remarks. Many visitors have praised the hotel for its excellent Wi-Fi signal, often describing the connection as good, stable, and perfectly functional. Guests also appreciated the availability of free internet, highlighting its reliability during their stay. However, there were occasional reports of issues, including slow speeds and unstable connections, which detracted from the overall experience for some. While most reviews reflected a satisfactory performance, there remains room for improvement in terms of speed and consistency to ensure all visitors enjoy seamless connectivity.
Parking
The parking situation at DWO Urban Granada is generally perceived as convenient, though not without its challenges. While the hotel itself doesn't offer on-site parking, it does have an agreement with a nearby public parking facility just 100 to 300 meters away. This arrangement allows guests to park at a discounted rate of around €16 to €20 per day. Despite being an additional cost, many found this option easy to use and reasonably priced compared to typical city rates. Guests are advised to drop off their luggage at the hotel before parking, as the designated spaces directly in front of the hotel are limited to loading and unloading. Alternatively, some guests managed to find free parking spaces a short walk away, though these are less common and can be more challenging to secure. Overall, while the absence of direct hotel parking may initially be disappointing, the nearby arrangements offer a practical solution for those visiting by car.
Family
DWO Urban Granada emerges as a family-friendly hotel choice, offering cozy and spacious accommodations ideal for those traveling with children. The rooms are noted for their ample space, with the possibility of adding additional beds or cribs, making them suitable for families of various sizes. The attentive staff stands out for going above and beyond to fulfill guest requests, whether it's arranging for special bedding needs or assisting with unexpected health issues. Families appreciate the clean and modern rooms that provide comfort and ease during their stay. Despite some challenges with accessibility and setup for families with very young children, the hotel generally provides a welcoming atmosphere for family visits. The location is a significant plus, situated centrally with convenient access to nearby amenities like a supermarket, ensuring that essentials are always within reach. Overall, it's recommended for families seeking a well-located, comfortable base in Granada.
4 Star
The DWO Urban Granada has been consistently described as more akin to a three-star establishment despite its official four-star rating. Guests find the hotel lacking in several areas typically expected from a four-star facility. The sentiment expressed in reviews highlights shortcomings in amenities and services, with notable critiques aimed at the absence of basic provisions like toothbrushes and complimentary water, customary in hotels of its caliber. The sound insulation in rooms, as well as outdated furniture, detracts from the overall experience. The size of the rooms and absence of conveniences such as kettles and coffee machines also raise concerns among visitors.
Reviewers frequently mention the breakfast, noting its limited variety and quality, which falls short of four-star expectations. Furthermore, dinner offerings are similarly found lacking, leaving guests with unmet expectations regarding dining experiences. Despite the impressive entrance and reception area, the condition and size of the rooms seem to disappoint overall, leading many to perceive it as a three-star service masquerading as a four-star facility.
Additional remarks include dissatisfaction with not having an on-site pool, prompting guests to pay for access to nearby alternatives. Some guests have voiced concerns about inadequate English language skills among staff and unresolved maintenance requests, contributing to the perception of inattentive service unbefitting its rating. While the hotel might offer an attractively low price for a four-star label, many feel that the services and facilities provided do not justify this categorization.
Business
DWO Urban Granada emerges as a suitable choice for business travelers seeking accommodation in Granada. The hotel is strategically located to cater to work-related visits, allowing easy access to business areas while avoiding the congestion of the historic center. Staff professionalism stands out, with attentive service and thoughtful amenities like complementary iced lemon water at the reception—a refreshing gesture particularly appreciated during high temperatures. The presence of a small but functional business center adds to the convenience for those needing to work remotely or handle business affairs during their stay.
Rooms are generally satisfactory, with requests for specific amenities such as a desk and chair promptly accommodated, making it a practical option for professionals needing to study or work. Despite some minor concerns, such as the size of the television and the comfort of bedding, the hotel overall maintains a commendable standard for its 4-star rating. Additionally, the convenience for travelers driving into the city is noted, offering a seamless experience for weekend business trips. In summary, while there may be room for improvement in some areas, DWO Urban Granada provides a reliable and efficient base for business endeavors in the city.
No, DWO Urban Granada doesn't have any pool.
No, a spa isn't available at DWO Urban Granada.
No, DWO Urban Granada doesn't allow dogs.
Yes, parking facilities are available at DWO Urban Granada.