Futurotel Space Spa Garden
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Summary of reviewsThe 'Futurotel Space Spa Garden' enjoys a prime location in the heart of Granada, making it an exceptional base for exploring the city's main attractions like the Cathedral, Albaycin neighborhood and the Alhambra. Its centrality offers guests convenient access to a plethora of restaurants, bars, shops and parks, enhancing the overall travel experience despite initial challenges in finding the property.
The hotel’s futuristic concept is reflected in its unique capsule rooms equipped with various high-tech amenities such as TVs, LED lighting and interactive mirrors. While these capsules are innovative and cozy, guests often find them lacking in practical space and soundproofing, sometimes leading to discomfort and noise issues. In contrast, those choosing traditional rooms experience varying satisfaction levels with some appreciating the luxurious suites and modern bathrooms, while others point out the cramped spaces and inconsistent cleanliness.
Speaking of cleanliness, the hotel generally maintains spotless communal areas and modern facilities praised by many guests. However, there are frequent reports of inconsistent cleanliness standards with some travelers encountering issues like dirty sheets and inadequately cleaned capsules. Similarly, the shared bathrooms and showers receive mixed feedback, ranging from commendations for their cleanliness to complaints about hygiene lapses.
A standout feature of the hotel is its staff, who receive widespread acclaim for their friendliness, professionalism and attentiveness. Particular staff members, including Laura, Jorge, Abdel, Daniela and Cristina, are often highlighted for their exceptional service, significantly enhancing the guest experience. Despite occasional mentions of less helpful staff, the overall impression is that of a dedicated team committed to excellent customer service.
WiFi and entertainment amenities offer a mixed experience. Many guests are satisfied with the strong and reliable WiFi, which supports streaming services like Netflix and Prime. However, some encounter connectivity issues and disruptions in both the internet services and smart features like interactive mirrors.
The spa and pool facilities contribute to the hotel’s appeal yet receive mixed reviews. The spa's ambiance, particularly the jungle-themed room, is well-liked but high costs and occasional operational problems diminish its value. The indoor pool, appreciated for its design and relaxing atmosphere, also faces criticisms regarding maintenance and misleading advertisements about its features.
Parking and eco-friendly transportation options add convenience for visitors. While on-site parking is unavailable, nearby paid parking spaces provide a practical alternative. Guests driving electric vehicles find the EV charging stations reliable. Additionally, the hotel offers free one-hour use of electric scooters and bicycles, promoting sustainable city exploration.
For families, the hotel offers both benefits and drawbacks. Family-friendly features such as spacious rooms, gaming areas and futuristic gadgets appeal to older children and teenagers. However, some guests with younger children find the hotel less accommodating, though the central location and helpful staff generally contribute to a positive family stay.
Comfortable beds are frequently mentioned with the quality of mattresses and pillows receiving varied feedback. While many praise the comfort, others experience issues with thin mattresses and noise disturbances, indicating areas for improvement.
Overall, 'Futurotel Space Spa Garden' is favored for its excellent location, cutting-edge design and attentive staff. However, potential guests should weigh the minor trade-offs related to space, soundproofing and cleanliness.
Categories
The hotel’s futuristic concept is reflected in its unique capsule rooms equipped with various high-tech amenities such as TVs, LED lighting and interactive mirrors. While these capsules are innovative and cozy, guests often find them lacking in practical space and soundproofing, sometimes leading to discomfort and noise issues. In contrast, those choosing traditional rooms experience varying satisfaction levels with some appreciating the luxurious suites and modern bathrooms, while others point out the cramped spaces and inconsistent cleanliness.
Speaking of cleanliness, the hotel generally maintains spotless communal areas and modern facilities praised by many guests. However, there are frequent reports of inconsistent cleanliness standards with some travelers encountering issues like dirty sheets and inadequately cleaned capsules. Similarly, the shared bathrooms and showers receive mixed feedback, ranging from commendations for their cleanliness to complaints about hygiene lapses.
A standout feature of the hotel is its staff, who receive widespread acclaim for their friendliness, professionalism and attentiveness. Particular staff members, including Laura, Jorge, Abdel, Daniela and Cristina, are often highlighted for their exceptional service, significantly enhancing the guest experience. Despite occasional mentions of less helpful staff, the overall impression is that of a dedicated team committed to excellent customer service.
WiFi and entertainment amenities offer a mixed experience. Many guests are satisfied with the strong and reliable WiFi, which supports streaming services like Netflix and Prime. However, some encounter connectivity issues and disruptions in both the internet services and smart features like interactive mirrors.
The spa and pool facilities contribute to the hotel’s appeal yet receive mixed reviews. The spa's ambiance, particularly the jungle-themed room, is well-liked but high costs and occasional operational problems diminish its value. The indoor pool, appreciated for its design and relaxing atmosphere, also faces criticisms regarding maintenance and misleading advertisements about its features.
Parking and eco-friendly transportation options add convenience for visitors. While on-site parking is unavailable, nearby paid parking spaces provide a practical alternative. Guests driving electric vehicles find the EV charging stations reliable. Additionally, the hotel offers free one-hour use of electric scooters and bicycles, promoting sustainable city exploration.
For families, the hotel offers both benefits and drawbacks. Family-friendly features such as spacious rooms, gaming areas and futuristic gadgets appeal to older children and teenagers. However, some guests with younger children find the hotel less accommodating, though the central location and helpful staff generally contribute to a positive family stay.
Comfortable beds are frequently mentioned with the quality of mattresses and pillows receiving varied feedback. While many praise the comfort, others experience issues with thin mattresses and noise disturbances, indicating areas for improvement.
Overall, 'Futurotel Space Spa Garden' is favored for its excellent location, cutting-edge design and attentive staff. However, potential guests should weigh the minor trade-offs related to space, soundproofing and cleanliness.
Capsule Hotel with EV Charging Stations
Capsule Hotel with Free Wi-Fi
Capsule Hotel with Parking
EV charging stations
Cheap Capsule Hotel
Small Capsule Hotel
About Futurotel Space Spa Garden
License: H/GR/01523
Guest Reviews
Location
Rooms
For those opting for traditional rooms, the experience varied. Some guests enjoyed the luxurious, comfortable suites and appreciated the modern gadgets and spacious bathrooms. However, several reviews noted that these rooms could feel cramped with insufficient storage and soundproofing. Cleanliness standards were inconsistent with some guests encountering issues that were quickly resolved by staff, while others experienced ongoing problems.
Families reported mixed experiences; the family suites were praised for their space and comfort, although some found them inadequate for longer stays. The hotel's theme and amenities, including spa facilities and gaming areas, were appealing, but some high-tech features were problematic or difficult to control.
Overall, the hotel’s futuristic concept and central location are its standout features, appealing to those seeking a novel, tech-driven environment. However, potential guests should consider the trade-offs related to space and privacy.
Beds
However, there were consistent reports of dissatisfaction as well. Some guests experienced issues with thin or overly soft mattresses that sank in the middle, leading to discomfort and body pain. A few beds were described as deformed and the sometimes noisy and non-soundproof capsules added to the discomfort. The suite's sofa bed and other alternative sleeping options also received criticism for their lack of comfort with some mattresses being labeled the most uncomfortable guests had ever used.
Some guests also reported cleanliness issues and malfunctioning air conditioning, which negatively impacted their experience. Mismanagement in room assignments and unavailability of requested double beds also contributed to guest dissatisfaction.
Overall, while many guests appreciated the comfort of the beds, others found that improvements were necessary to ensure a consistently pleasant sleeping experience.
Cleanliness
However, numerous reviews indicated that cleanliness was inconsistent. Issues included dirty sheets, hair in the rooms and inadequately cleaned capsules. Some guests mentioned dirty bathrooms with toilet paper scattered around and other hygiene issues such as overflowing showers and dust inside tracks. Others noted that while parts of the hotel were clean, specific areas like hallways, aisle and floors were neglected at times.
In conclusion, while the hotel has received praise for its clean, modern facilities, there remains room for improvement, particularly in maintaining consistent cleanliness across all areas.
Staff
Guests have noted the excellent attention to detail and the consistent kindness shown by all members of the hotel staff, including maintenance personnel. The enthusiastic and pleasant demeanor of the staff has left a positive mark on many, contributing significantly to the overall pleasant experience at the hotel. The 24-hour reception service also received favorable remarks with staff being readily available to assist at any time.
In essence, the friendly and attentive staff at Futurotel Space Spa Garden are a highlight for many guests, significantly enhancing their overall stay and frequently being cited as one of the best aspects of the hotel.
Wi-Fi
For those interested in using streaming services, some guests highlighted that the internet provided access to Netflix and Prime and mentioned enjoying the large TV with numerous applications. Another positive mention was that the gaming apps on the capsule's TV functioned well, providing entertainment options for guests.
However, several guests experienced issues with the WiFi and TV services. A recurring theme was the inconsistency of the WiFi with some guests noting that it didn't work well or would cut out at inconvenient times. These interruptions sometimes affected their ability to stream content or successfully connect devices like Alexa. There were instances where the TV and smart mirrors had connectivity problems and several guests mentioned difficulties in using streaming services or applications due to these issues.
Overall, while Futurotel Space Spa Garden offers commendable WiFi and entertainment options for many, it appears there are occasional connectivity issues that might impact the experience for some guests.
Spa
Pool
However, there is considerable confusion and frustration about the availability and condition of the swimming pool. Several reviews indicate that the pool advertised by the hotel does not actually exist and instead there is only a non-functional or broken hot tub. Guests expressed dissatisfaction with the high fees associated with accessing the pool facilities, which many felt should have been included based on the misleading descriptions.
While the spa, including the indoor pool, has garnered praise for its pleasing design and relaxation potential, it's clear that clearer communication and improvements to the facilities are needed to fully meet guest expectations.
Parking
EV charging stations
Family
The hotel's central location adds to its family appeal, offering easy access to nearby attractions. Reviewers fondly mention the helpful and pleasant staff with special accolades for the gaming area personnel. The family rooms are generally well-received for their size and modern amenities, though some guests were less impressed with the family suite, noting it lacked special features.
On the downside, some families with small children found the hotel less accommodating. Despite this, others found it a remarkable spot to enjoy quality time with teenagers and appreciated the safe storage spaces and comfortable beds. Overall, Futurotel Space Spa Garden is considered a great place for a fun and engaging family stay, especially if the kids are a bit older.
Indoor Pool
However, there are notable criticisms. Some guests experienced access and maintenance issues with the pool and there were instances when the spa was not operational. A few reviewers commented that the spa or Jacuzzi did not meet their expectations with ventilation in the spa area needing serious improvement. Additionally, some felt that the spa facilities were underwhelming, describing it as just a small pool on the ground floor and not justifying the extra cost for usage.
Overall, while the indoor pool and spa at 'Futurotel Space Spa Garden' have their positive aspects, the hotel could benefit from addressing the highlighted concerns to enhance guest satisfaction.
No, Futurotel Space Spa Garden doesn't have any pool.
No, a spa isn't available at Futurotel Space Spa Garden.
No, Futurotel Space Spa Garden doesn't allow dogs.
Yes, parking facilities are available at Futurotel Space Spa Garden.
No, Futurotel Space Spa Garden doesn't have a gym.
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