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Summary of reviewsSercotel Granada Suites excels as a premier accommodation choice in Granada, receiving high praise for several key aspects. The hotel's prime location in the historical heart of the city emerges as a standout feature with guests appreciating the convenience of being within walking distance to major attractions, shops and dining options. Despite its central setting, the hotel maintains a quiet and peaceful ambiance, striking a perfect balance for visitors.
The rooms at Sercotel Granada Suites are another highlight, consistently receiving positive feedback for their modern, spacious and beautifully designed interiors. Guests commend the cleanliness and luxurious furnishings, as well as the ample amenities such as full kitchens, king-sized beds and well-equipped bathrooms. The suites cater well to families and large groups and the stunning views from the rooms and rooftop terrace enhance the overall experience.
Cleanliness throughout the hotel is impeccable with reviews frequently noting the spotless condition of both private and shared spaces. This extends to the kitchen and utensils, contributing to a comfortable and pleasant stay.
The staff also play a crucial role in enhancing the guest experience with many reviews lauding their friendliness, professionalism and attentiveness. Guests consistently mention the warm and resourceful assistance provided by the team, making each stay memorable.
Sercotel Granada Suites offers reliable free Wi-Fi, generally praised for its stability and strong signal, though some isolated issues have been reported, particularly in higher-floor rooms. The rooftop pool, despite its small size and seasonal availability, is appreciated for its stylish design and breathtaking views of Granada, providing a serene spot to relax.
While parking at the hotel presents a blend of convenience and complexity, secure options including an underground car elevator system are available, though navigating these can be tricky, especially for larger vehicles.
The comfortable, well-maintained beds at the hotel contribute to a restful night's sleep, a notable feature given special attention to large, cozy and king-size options with thick pillows. Sofa beds, however, are less favorable with some guests finding them uncomfortable.
For honeymooners, Sercotel Granada Suites provides an ideal setting with romantic touches such as whirlpools in the bedroom and picturesque sunset views, making it a perfect hotel for special occasions.
Overall, Sercotel Granada Suites stands out for its excellent location, modern and spacious accommodations, exceptional cleanliness and friendly, attentive staff, ensuring a comfortable and enjoyable stay for all guests. Show more
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Categories
Aparthotel for Honeymoon
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Parking
Accessible Aparthotel
4-Star Aparthotel
Aparthotel with Outdoor Pool
Room Types
About Sercotel Granada Suites
License: H-49448
Guest Reviews
9.1
Excellent
Location
Sercotel Granada Suites has garnered overwhelmingly positive reviews, particularly highlighting its prime location. Guests consistently emphasize its central positioning, making it exceptionally convenient for exploring Granada. The hotel is situated in the historical heart of the city, placing major attractions, shops, restaurants and key landmarks like the Cathedral within easy walking distance. Despite being centrally located, the hotel manages to maintain a quiet and peaceful ambiance, providing a perfect balance for visitors.
The well-thought-out location isn’t the only draw; guests also appreciate the spacious and modern accommodations. Apartments are described as clean, comfortable and often equipped with necessary amenities, ensuring a pleasant stay. Many visitors have also praised the friendly and attentive staff, contributing to an enjoyable customer experience.
The hotel’s strategic placement allows for easy access to both the bustling city life and the tranquil areas nearby, making it a top choice for those wanting to explore Granada on foot. Whether for shopping, dining or sightseeing, Sercotel Granada Suites offers a superb location to fulfill all your travel needs, often noted as being in the perfect spot for anyone looking to experience the best of Granada.
Rooms
Sercotel Granada Suites has garnered positive feedback from its guests, particularly for its room accommodations. The rooms are consistently highlighted for their modernity, beautiful design and spaciousness. Guests repeatedly compliment the cleanliness and the luxurious furnishings, often noting how well-equipped the apartments are, including full kitchens, king-sized beds and spectacular bathrooms with both bathtubs and showers. The overall decor is tastefully done, blending modern functionality with stylish aesthetics.
The suites cater well to families and large groups, offering ample space and comfort. Many reviews mention the excellent amenities, such as two TVs, large kitchen areas, comfortable sofas and abundant pillows. The views from the rooms and the rooftop terrace add to the charm, providing a picturesque experience for guests.
Moreover, the convenience of a well-located building enhances the stay, making it ideal for exploring the city. The well-maintained facilities and the attentive, friendly staff further contribute to the positive guest experience. Overall, Sercotel Granada Suites stood out for its spacious, clean and modern accommodations, ensuring a comfortable and enjoyable stay for its guests.
Beds
Sercotel Granada Suites has garnered positive feedback from guests who have stayed at the hotel with particular praise directed toward the comfort and quality of its beds. Numerous reviews highlight the beds as being extremely comfortable, clean and well-maintained. Guests frequently mention the beds being large with many appreciating the availability of king-size options and thick pillows that enhance the sleep experience.
Several comments specifically note the superior comfort of the bedding, describing it as high quality, cozy and generously proportioned. The hotel seems to take special care in keeping the bedding and rooms clean and tidy with multiple guests pointing out the immaculate condition of the beds upon arrival.
However, it is important to mention that reviews of the sofa beds are less favorable. Many guests found the sofa beds to be uncomfortable with particular issues relating to their thin, saggy mattresses and the noticeable discomfort from the structure. Despite these criticisms, the positives regarding the main beds significantly outnumber the concerns.
Overall, Sercotel Granada Suites seems to excel in ensuring a restful night’s sleep for its guests, thanks to their focus on providing large, comfortable and well-kept beds.
Cleanliness
The cleanliness of Sercotel Granada Suites stands out in numerous guest reviews. Visitors consistently describe the suites and rooms as very clean organized and immaculately maintained. The accommodations are noted for being spotless with many reviewers highlighting the fresh and tidy appearance upon arrival. The housekeeping service receives praise for keeping the rooms, bathrooms and shared spaces in pristine condition. Guests appreciate the clean and modern design with well-kept interiors that provide a comfortable and pleasant stay. The hotel's cleanliness extends to all areas, including the kitchen and utensils, which are frequently mentioned as being spotless. Overall, the exceptional cleanliness of Sercotel Granada Suites contributes significantly to the positive guest experience, making it a highly recommended choice for visitors to Granada.
Staff
Sercotel Granada Suites consistently receives glowing reviews for its exceptional staff. Guests frequently highlight the team's friendliness, warmth and professionalism. Receptionists like Cristina and Silvia are often singled out for their exemplary service, offering resourceful assistance and excellent recommendations for local dining and attractions. The staff's attentiveness extends beyond the front desk; housekeeping and other departments also contribute to a welcoming atmosphere.
Many reviews emphasize the staff's efficiency and willingness to go above and beyond to ensure a pleasant stay. Communication, whether in person, via WhatsApp or by phone, is notably effective and courteous. Personalized attention from staff members, including those like José and Noelia, leaves a lasting impression on guests.
The welcoming environment at Sercotel Granada Suites is complemented by quick and efficient service, making it evident that the staff's primary goal is guest satisfaction. Whether it's providing thoughtful advice on sightseeing, helping with accommodations or just offering a warm greeting, the team’s dedication to hospitality shines through in every interaction.
Wi-Fi
Sercotel Granada Suites offers guests free wifi throughout the hotel, a feature many have appreciated. The connectivity is noted to be stable and strong in several areas, contributing positively to the overall experience. Guests have frequently described the wifi as excellent with good coverage and a strong signal in the rooms, making it reliable for general use. However, some did encounter issues with weak or non-existent signals, particularly in rooms on higher floors. Despite these occasional drawbacks, the wifi performance is generally well-received and considered a significant advantage for guests staying at the hotel.
Pool
Sercotel Granada Suites offers a notable rooftop pool that garners appreciation for its stylish and minimalist design. It provides a serene spot to cool off, especially during the summer heat. Guests highlight the pool's amazing views, capturing the picturesque rooftops of Granada and even the Alhambra. The rooftop terrace surrounding the pool also adds to the overall relaxing experience.
The pool, although small, is often described as beautiful, calming and ideal for unwinding. Its position on the rooftop grants delightful, stunning views, making it a nice leisure spot. The natural stone composition and minimalist design appeal to those looking for a modern, aesthetically pleasing environment.
However, some reviews mention that the pool is not heated and the water can be quite cold, which is a drawback for some guests. Another point raised is the limited size, making it quite tiny and shallow, which might not meet everyone’s expectations. Additionally, there are instances where the pool was closed or under construction, causing disappointment due to lack of prior information.
Overall, while the pool is considered a pleasant feature with fantastic city views, its size and temperature might be factors to consider for potential guests.
Parking
Sercotel Granada Suites provides a variety of parking solutions for its guests, blending convenience and security with a touch of complexity. A highlight is their underground parking, which holds the promise of secure and easily accessible spaces. While the parking is generally available and includes options both within the hotel and nearby, a unique feature is the car elevator system. This system, although slightly tricky to navigate, especially with larger vehicles, becomes manageable with staff guidance.
The parking spaces are well-maintained and clean, offering a decent standard for guests. However, some may find the maneuvering space a bit tight. Despite this, the availability of covered and complimentary parking options is a notable advantage. The location of parking varies; some might find it a bit of a challenge with narrow streets and the tight spots could pose a challenge for less experienced drivers.
Additionally, the cost of parking is mentioned as high by several guests with rates around €20-€22 per night. Despite the price, the secure nature and the ease of access, once familiar with the car lift system, are appreciated aspects. For those preferring off-site options, there are public and other private garages nearby. While the parking solution might not be seamless for everyone, it generally aligns well with the needs of guests seeking safe and reliable vehicle storage during their stay at this central Granada location.
Outdoor Pool
Sercotel Granada Suites boasts a rooftop terrace featuring a delightful swimming pool that often garners praise for its panoramic views of Granada and the surrounding areas. The pool, adorned with natural stone and meticulously maintained, becomes a perfect spot for relaxation after a day of sightseeing. Guests frequently highlight the spectacular vistas, particularly during sunrises and sunsets.
However, it's important to note that the pool is only open from June to October, leading to some disappointment among visitors when it's closed without prior notice. Despite this, the rooftop still remains a favored place for sunbathing and enjoying the cityscape.
Overall, the rooftop pool is a beautiful and spacious gem within a well-furnished, centrally located apartment, adding significant value to the guest experience when available. The combination of the charming pool area and kind, welcoming staff enhances the overall appeal of Sercotel Granada Suites.
Honeymoon
Sercotel Granada Suites offers an ideal setting for honeymooners seeking a romantic getaway. Guests have praised the immaculately clean suites, which create a perfect ambiance for a honeymoon retreat. Many have enjoyed romantic evenings, enhanced by facilities like a whirlpool in the bedroom and picturesque sunset views. These honeymoon-style rooms contribute to making a dream stay in this beautiful city unforgettable. While some facilities are aimed at general relaxation, the overall romantic atmosphere and amenities make it a perfect hotel to celebrate a honeymoon. The positive experiences suggest that this place is worth repeating for a memorable honeymoon.
Yes, Sercotel Granada Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Sercotel Granada Suites.
No, Sercotel Granada Suites doesn't allow dogs.
Yes, parking facilities are available at Sercotel Granada Suites.