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Sercotel Palacio de los Gamboa

Granada , Plaza Gamboa, S/n (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSercotel Palacio de los Gamboa, situated in the heart of Granada's historic center, enjoys acclaim for its prime location that offers guests easy access to the city's cultural landmarks, including the Alhambra and Granada Cathedral. Visitors particularly benefit from the abundance of nearby dining and entertainment options, all within walking distance. The hotel's elegant architecture and quiet atmosphere provide a charming retreat for tourists eager to explore the old town.

Guests consistently praise the extensive breakfast offerings, which feature a diverse array of high-quality local products and a friendly, attentive staff ensuring a pleasant start to the day. While some guests suggest improvements in variety and notes on specific food items, the breakfast is generally well-received.

The dining experience in the hotel is marked by satisfactory meals and the staff’s ability to recommend alternative dining options when necessary. The restaurant setting can be improved with a more extensive menu and better lighting, but guests find the culinary quality commendable.

The rooms at Sercotel Palacio de los Gamboa are appreciated for their spaciousness and cleanliness, with charming decor reflecting the hotel's historic ambience. The comfort of the beds contributes positively to guests’ stays, despite some critiques about noise and room size variability.

Renowned for its immaculate upkeep, the hotel maintains high standards of cleanliness, contributing to a warm and inviting atmosphere enhanced by period furnishings. The staff receives high marks for their warmth, attentiveness, and professional service, consistently enhancing guest comfort and satisfaction.

Regarding amenities, guests offer mixed reviews on the WiFi quality and note the convenient parking available, albeit at a premium price, which is essential due to the hotel's central location.

Overall, Sercotel Palacio de los Gamboa is regarded as a hidden gem, blending superb location, historic charm, and thoughtful service, which makes it an excellent choice for travelers seeking comfort and elegance while exploring Granada's cultural treasures.
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Hotel with Parking

Sercotel Palacio de los Gamboa is listed as a hotel in Granada offering parking facilities.

4-Star Hotel

This property boasts exceptional location. It has a score 9.5 out of 10 for location according to the visitors' reviews. It must be a convenient place to stay!

Hotel Taking Steps Towards Sustainability

Hotel near Nightlife Spots

Business Hotel

Accessible Hotel

Room Types

Twin Room These air-conditioned rooms feature elegant, classic-style décor and wooden furniture. Each room has satellite TV, a minibar, and a safe.

Superior Double Room These air-conditioned rooms feature a balcony overlooking Plaza Gamboa Square. They have elegant, classic-style décor and wooden furniture. Each room has satellite TV, a minibar, and a safe. Superior rooms come with balconies.

Double Room with Extra Bed These spacious double rooms include an extra bed. The rooms include free Wi-Fi, TV, work table, safe, full bathroom and minibar.

Basic Double Room This double room features air conditioning and minibar. The room offers free Wi-Fi, television, safe, telephone and full bathroom. the beds are 1.35 cm wide.

Double Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The double room offers air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit has 1 bed.

Superior Twin Room This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.

Junior Suite Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a bidet and a hairdryer. The suite offers air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

About Sercotel Palacio de los Gamboa

License: HGR01267

Guest Reviews

8.6

Very Good

Location

Nestled in the heart of Granada's historic center, Sercotel Palacio de los Gamboa is highly praised for its superb location, making it an ideal choice for visitors keen on exploring the city's rich cultural tapestry. The hotel is conveniently situated within walking distance of Granada Cathedral and offers easy access to the Alhambra and other key attractions. Guests frequently highlight the convenience of being able to walk to numerous restaurants, cafes, and bars, which contributes to a vibrant, yet charming atmosphere. The hotel's central position allows for seamless exploration of Granada's old town while providing a quiet retreat to unwind after a day of sightseeing. Additionally, the hotel offers private parking—an appreciated amenity given the city's narrow streets—enhancing the ease of travel for those arriving by car. The combination of its strategic location, elegant architecture, and responsive staff has left a lasting impression, making it a standout choice for travelers eager to immerse themselves in the heart of Granada.

Breakfast

Situated in the heart of Granada, Sercotel Palacio de los Gamboa offers guests a great start to the day with its highly praised breakfast offerings. Guests often describe the breakfast as excellent, varied, and plentiful, highlighting the diverse selection available. The buffet-style breakfast caters to all tastes, with options ranging from sweet pastries to savory delights, including fresh fruits, cereals, and hot items like bacon and scrambled eggs. Many reviewers appreciated the inclusion of high-quality local products and delightful fresh orange juice.

The breakfast service stands out for its friendly and attentive staff, who strive to maintain a pleasant dining experience by efficiently clearing tables and replenishing the buffet selection. While some guests noted that the variety of options could be improved, overall, the breakfast seems to consistently satisfy with its abundance and quality.

There were occasional mentions of minor dissatisfaction with specific food items or the need for more vegan options, but these were exceptions to the overall positive reception. For those staying in Granada, Sercotel Palacio de los Gamboa presents an extensive and enjoyable breakfast experience, which, despite some critiques, is deemed worth the price by many of its guests.

Dinner

The dining experience at Sercotel Palacio de los Gamboa offers a mix of positive and less favorable aspects. The ground floor restaurant, while slightly dimly lit, provides a satisfying option for in-house dining. Guests have praised the food as spectacular, enjoying their meals on multiple occasions. The hotel also offers convenient services, such as booking dinner and entertainment experiences, like the Zambra show in Sacromonte. Although the evening meal menu is somewhat limited and the restaurant is closed on Sunday evenings, the hotel compensates by suggesting excellent alternatives for dining. Reception staff have room for improvement in some logistical aspects, but their ability to recommend a late-night meal upon late arrival has been well-received. Overall, the dining atmosphere at the hotel combines quality food with thoughtful recommendations.

Rooms

The rooms at Sercotel Palacio de los Gamboa in Granada are praised for being generally spacious and comfortable, offering a pleasant stay for guests. Many reviewers highlight the cleanliness and good maintenance of the rooms, with several noting the appealing decor that complements the hotel's historic atmosphere. Guests appreciate the large bathrooms, complete with necessary toiletries, and find the rooms equipped to meet their needs, especially for those who value a cozy and inviting space.

Despite the hotel's prime location and charming design, some reviews mention minor drawbacks such as occasional noise due to poor soundproofing and inconsistencies in room size. While certain rooms are described as being dark or outdated, most visitors find the accommodations ideal for their visit, particularly enjoying the comfort provided by the beds and the overall warmth of the hospitality. The hotel’s excellent central location is frequently highlighted, with easy access to Granada's attractions, making it a favorite for travelers wanting to explore the city.

Beds

The beds at Sercotel Palacio de los Gamboa receive generally positive feedback from guests, who frequently describe them as comfortable and very pleasant to sleep on. Many reviewers appreciate the firmness of the mattresses, finding them supportive and satisfactory for a restful night. Additionally, the bedding is often highlighted for its comfort and quality, with pillows receiving occasional praise for enhancing the sleep experience.

Nonetheless, there are mixed reviews regarding the size of the beds, with a few guests noting that they found the dimensions slightly narrow or small for two people, especially when compared to standard or queen-sized options. Some guests indicate that certain mattresses could be softer to align better with the hotel's overall high standards, while others point out that the beds may feel hard to those who prefer a softer sleeping surface.

Overall, while there are varying preferences and some minor concerns about bed size and firmness, the beds at Sercotel Palacio de los Gamboa are primarily regarded as comfortable by most guests, contributing positively to their stay in this centrally located and stylishly decorated hotel.

Cleanliness

Nestled in a historic and imposing building in the heart of the city center, Sercotel Palacio de los Gamboa consistently impresses guests with its remarkable cleanliness. Renowned for its immaculate rooms, the hotel has earned praise for maintaining an exceptional level of hygiene, ensuring that every space from guest rooms to common areas is spotless. Visitors repeatedly note the outstanding cleanliness, supported by daily attentive cleaning services that leave rooms in perfect condition each day.

The hotel not only prioritizes cleanliness but also offers spacious, elegantly decorated rooms that create a comfortable and inviting atmosphere. Guests highlight the tasteful decor, featuring beautiful period furniture and solid wood furnishings, which contributes to the charming ambiance of the hotel. The establishment itself is described as beautiful, with a relaxed atmosphere that exudes a sense of calm and sophistication.

Moreover, Sercotel Palacio de los Gamboa benefits from its superb location, which is ideal for exploring the city on foot and enjoying nearby dining options. The combination of cleanliness, comfort, and convenience is further complemented by the friendly and helpful staff, enhancing the overall guest experience. Despite its central location in a lively area, the hotel offers soundproof rooms that ensure a peaceful night's sleep.

Overall, guests find Sercotel Palacio de los Gamboa to be a hidden gem, with its blend of pristine cleanliness, excellent location, and thoughtful amenities making it an outstanding choice for travelers seeking comfort and elegance in the heart of the city.

Staff

Sercotel Palacio de los Gamboa is praised for its exceptional staff, known for their warmth, professionalism, and dedication to making guests feel welcome. The reviews highlight the consistently friendly and helpful nature of the team, particularly the reception staff who are noted for providing excellent service and thoughtful recommendations. The employees are described as attentive and kind, always willing to assist with requests and offering valuable guidance on local attractions and dining. Guests appreciate the prompt and courteous service that enhances their stay, alongside the clean and spacious accommodations. The hotel's location in a beautiful, central spot further adds to the appeal, making it a desirable choice for travelers seeking a hospitable and charming experience in a delightful setting.

Wi-Fi

Reviews for the WiFi at Sercotel Palacio de los Gamboa present a mixed bag of experiences. Positive feedback highlights that the WiFi is excellent and very strong in some areas, which is appreciated by guests who rely on stable internet access. However, there are notable concerns as well. Several guests experienced weak or even nonexistent signals in their rooms, often forcing them to stand near the door for a better connection. There are mentions of poor connectivity and slow speeds, which proved challenging for those who needed to work or use the internet consistently. Despite these issues, some guests reported good WiFi, suggesting that the experience may vary depending on the room or location within the hotel. Overall, while some guests find the WiFi to be quite satisfactory, others have encountered significant challenges.

Parking

Sercotel Palacio de los Gamboa offers a convenient and highly praised parking experience in its private, underground garage, which is a significant asset in the bustling center of Granada. Guests appreciate the availability of this paid parking option directly beneath the hotel, highlighting its spaciousness and security, despite some mentioning that the access can be narrow and a bit challenging. While the cost of parking at 22 euros per day is noted as a bit steep, many find it essential and advantageous due to the hotel’s central location, which generally lacks parking facilities. The well-organized parking setup, with detailed directions provided by the hotel, is appreciated by those traveling with family or during busy periods like Semana Santa. Overall, having onsite parking offers peace of mind and convenience for guests visiting by car.

4 Star

Sercotel Palacio de los Gamboa, located in the heart of Granada, is a hotel with a rich historical ambience, nestled in a beautiful historic building that showcases the charm of Andalusian architecture. Guests have praised its convenient central location, which provides easy access to the city's vibrant attractions. Many find the hotel's aesthetics and style to be stylish and upscale, offering a good price-performance ratio overall.

The spacious and bright rooms are complemented by comfort and extra touches, and the hotel is noted for its cleanliness. The reception from the staff is often described as very good, contributing to a pleasant stay for many visitors.

The hotel offers delicious breakfasts, adding to the positive guest experience. Despite some remarks about elements falling short of the four-star standard, such as certain room amenities and breakfast offerings, many guests still find the hotel worthy of its four-star rating and recommend it to others. However, some guests have expressed disappointment over the lack of typical four-star offerings, such as in-room tea and coffee facilities, enhanced soundproofing, and a broader breakfast selection.

In summary, Sercotel Palacio de los Gamboa is appreciated for its unbeatable location, historic charm, and generally good service, despite minor critiques regarding its classification as a four-star establishment. The hotel's setting in the vibrant city of Granada makes it a compelling choice for travelers seeking to explore the historical and cultural treasures of the area.

No, Sercotel Palacio de los Gamboa doesn't have any pool.

No, a spa isn't available at Sercotel Palacio de los Gamboa.

No, Sercotel Palacio de los Gamboa doesn't allow dogs.

Yes, parking facilities are available at Sercotel Palacio de los Gamboa.

No, Sercotel Palacio de los Gamboa doesn't have a gym.

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